|Operating system(s) affected||Windows|
CryptoLocker is a ransomware trojan which targets computers running Microsoft Windows and first surfaced in September 2013. A CryptoLocker attack may come from various sources; one such is disguised as a legitimate email attachment. When activated, the malware encrypts certain types of files stored on local and mounted network drives using RSA public-key cryptography, with the private key stored only on the malware's control servers. The malware then displays a message which offers to decrypt the data if a payment (through either Bitcoin or a pre-paid voucher) is made by a stated deadline, and threatens to delete the private key if the deadline passes. If the deadline is not met, the malware offers to decrypt data via an online service provided by the malware's operators, for a significantly higher price in Bitcoin.
Although CryptoLocker itself is readily removed, files remain encrypted in a way which researchers have considered infeasible to break. Many say that the ransom should not be paid, but do not offer any way to recover files; others say that paying the ransom is the only way to recover files that had not been backed up. Payment often, but not always, has been followed by files being decrypted.
CryptoLocker typically propagates as an attachment to a seemingly innocuous e-mail message, which appears to have been sent by legitimate company; or, it is uploaded to a computer already recruited to a botnet by a previous trojan infection. A ZIP file attached to an email message contains an executable file with the filename and the icon disguised as a PDF file, taking advantage of Windows' default behaviour of hiding the extension from file names to disguise the real .EXE extension. Some instances may actually contain the Zeus trojan instead, which in turn installs CryptoLocker. When first run, the payload installs itself in the Documents and Settings folder with a random name, and adds a key to the registry that causes it to run on startup. It then attempts to contact one of several designated command and control servers; once connected, the server then generates a 2048-bit RSA key pair, and sends the public key back to the infected computer. The server may be a local proxy and go through others, frequently relocated in different countries to make tracing difficult.
The payload then proceeds to begin encrypting files across local hard drives and mapped network drives with the public key, and logs each file encrypted to a registry key. The process only encrypts data files with certain extensions, including Microsoft Office, OpenDocument, and other documents, pictures, and AutoCAD files. The payload then displays a message informing the user that files have been encrypted, and demands a payment of 300 USD or Euro through an anonymous pre-paid cash voucher (i.e. MoneyPak or Ukash), or an equivalent amount in Bitcoin within 72 or 100 hours (while starting at 2 BTC, the ransom price has been adjusted all the way down to 0.3 by the operators to reflect the fluctuating value of Bitcoin), or else the private key on the server would be destroyed, and "nobody and never [sic] will be able to restore files." Payment of the ransom allows the user to download the decryption program, which is pre-loaded with the user's private key. Some infected victims claim that they paid the attackers but their files were not decrypted.
In November 2013, the operators of CryptoLocker launched an online service which claims to allow users to decrypt their files without the CryptoLocker program, and to purchase the decryption key after the deadline expires; the process involves uploading an encrypted file to the site as a sample, and waiting for the service to find a match, which the site claims would occur within 24 hours. Once a match is found, the user can pay for the key online; if the 72-hour deadline has passed, the cost increases to 10 Bitcoin.
A new variant of CryptoLocker identifying itself as "CryptoLocker 2.0" was discovered in December 2013; it contains a few notable differences, such as a payload disguised as a keygen program uploaded to a P2P site, its use of an RSA-1024 key with a Triple DES algorithm, only accepting Bitcoin, additional encrypted file types (such as media files), and the ability to spread via removable drives. However, analysts believed that due to some architectural and behavioral differences between the two versions (such as being written in C# instead of Visual C++, and its slightly different behavior), the author of CryptoLocker 2.0 may not be connected to the original author of CryptoLocker.
While security software is designed to detect such threats, it might not detect CryptoLocker at all, or only after encryption is underway or complete, particularly if a new version unknown to the protective software is distributed. If an attack is suspected or detected in its early stages, it takes some time for encryption to take place; immediate removal of the malware (a relatively simple process) before it has completed would limit its damage to data. Experts suggested precautionary measures, such as using software or other security policies to block the CryptoLocker payload from launching. Symantec estimated that 3% of users infected by CryptoLocker chose to pay.
Due to the nature of CryptoLocker's operation, some experts reluctantly suggested that paying the ransom was the only way to recover files from CryptoLocker in the absence of backups (in particular, offline backups that are inaccessible from the network. Due to the length of the key employed by CryptoLocker, experts considered it practically impossible to use a brute-force attack to obtain the key needed to decrypt files without paying; the similar 2008 worm Gpcode.AK used a 1024-bit key that was believed to be large enough to be computationally infeasible to break without a concerted distributed effort, or the discovery of a flaw that could be used to break the encryption. Sophos security analyst Paul Ducklin even speculated that CryptoLocker's online decryption service involved the brute forcing of its own encryption.
In December 2013, ZDNet traced four Bitcoin addresses posted by users who had been infected by CryptoLocker, in an attempt to gauge the operators' earnings. The four addresses showed movement of 41,928 BTC between October 15 and December 18, a value of about $27,000,000 USD per the exchange rate at that point in time.
A survey by researchers at the University of Kent found that 41% of UK respondents who were Cryptolocker victims claimed to have agreed to pay the ransom, a figure much larger than expected; 3% had been conjectured by Symantec, and 0.4% by Dell SecureWorks. The average amount per infection in the U.S. is $300.
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- The Yuma Sun, on a CryptoLocker attack: "... was able to go undetected by the antivirus software used by the Yuma Sun because it was Zero-day malware"
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- Results of online survey by Interdisciplinary Research Centre in Cyber Security at the University of Kent in Canterbury