|Source model||Open source|
|Latest release||2.5.0 (Stable), 3.0.0 (Stable) / 27 October 2014|
|Kernel type||Monolithic (Linux)|
|License||GNU General Public License|
Elastix is an open source unified communications server software that brings together IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a call center software with predictive dialing.
Support for telephony hardware
Elastix has a good support for telephony hardware. It includes drivers for the major manufacturers like Dinstar, OpenVox, Digium, Khomp, Sangoma, Rhino Equipment, Xorcom, and Yeastar. The most of these drivers are supported through the zaptel project or modified versions of it. Other drivers are supported by the mIDSN project and other projects.
Elastix also supports other phone brands thanks to the SIP and IAX protocols that Asterisk implements. These protocols are based on public available standards. For this reason any manufacturer can build a product that supports them. Some certified manufacturers are Atcom, Snom and Yealink.
Call center module
Elastix was the first distribution that included a call center module with a predictive dialer, released entirely as free software. This module can be installed from the same web-based Elastix interface through a module loader. The call center module can handle incoming and outgoing campaigns.
History of the project
Elastix was created and maintained by PaloSanto Solutions, an Open Source support company based in Ecuador. Elastix was released to the public for the first time in March 2006. It was not a complete distribution but a Web interface for CDR (Call Detail Records) reporting. It was not until late December 2006 that Elastix was released as a Linux distribution with asterisk, zaptel and a number of other packages which were easily administrated via a user friendly Web interface that caught the community's attention.
From its initial release until now the Elastix distro has grown in popularity. The project was nominated for two straight years (2007 and 2008) as finalist in the SourceForge Community Choice Awards.
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- PaloSanto Solutions (27 October 2014). "CHANGELOG ELASTIX". Retrieved 8 November 2014.