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{{POV|date=November 2013}}
{{POV|date=November 2013}}
{{Infobox company
{{Infobox company
| company_name = Screwfix Direct Limited
| company_name = Screwfix Direct Limited
| image = Screwfix_Catalogue_114_Cover.jpg
⚫
| company_logo = [[File:Screwfix_Direct_Logo.jpg|150px|logo]]
| image_caption = Screwfix magazine cover
⚫
| company_type = Private (subsidiary of [[Kingfisher plc]])
⚫
| company_logo = [[File:Screwfix_Direct_Logo.jpg|150px|logo]]
⚫
| company_type = Private (subsidiary of [[Kingfisher plc]])
| company_slogan = ''Where the Trade Buys''
| company_slogan = ''Where the Trade Buys''
| foundation = Yeovil - as the Woodscrew Company (1979)
| foundation = Yeovil — as the Woodscrew Company (1979)
| location = [[Yeovil]], [[Somerset]]<ref>[http://news.bbc.co.uk/1/hi/england/somerset/3871887.stm BBC News]</ref>
| location = [[Yeovil]], [[Somerset]]<ref>{{cite news|url=http://news.bbc.co.uk/1/hi/england/somerset/3871887.stm|publisher= BBC News|title=Ex-warehouse is new company HQ|date=7 July 2004|accessdate=18 January 2014}}</ref>
| key_people = Andrew Livingston - CEO, Robbie Bell - Finance Director, John Mewett - Marketing Director, Dave Lowther - Operations Service Director, Guy Eccles - HR Director, Graham Bell - Store Operations Director
| key_people = Andrew Livingston&nbsp;— CEO, Robbie Bell&nbsp;— Finance Director, John Mewett&nbsp;— Marketing Director, Dave Lowther&nbsp;— Operations Service Director, Guy Eccles&nbsp;— HR Director, Graham Bell&nbsp;— Store Operations Director
| num_employees = over 4,500 (2012)
| num_employees = over 4,500 (2012)
| industry = Trade, Maintenance & Serious DIY
| industry = Trade, Maintenance & Serious DIY
| products = Screws, Power Tools, Hand Tools, Fixings and Accessories, Kitchens, Bathrooms and Flooring, Lighting, Building and Plumbing Safety and Workwear, Security and Ironmongery
| products = Screws, Power Tools, Hand Tools, Fixings and Accessories, Kitchens, Bathrooms and Flooring, Lighting, Building and Plumbing Safety and Workwear, Security and Ironmongery
| revenue = £540 million (2012)
| revenue = £540 million (2012)
| homepage = [http://www.screwfix.com screwfix.com]
| homepage = [http://www.screwfix.com screwfix.com]
}}
}}
'''Screwfix Direct Limited''' is a UK direct and online supplier of trade tools, accessories and hardware products.<ref>{{cite news | date=2004-11-02 | url=http://news.bbc.co.uk/1/hi/business/3974559.stm | title=Screwfix still in fix over orders | publisher=[[BBC News]] | accessdate=2008-01-25}}</ref> Founded in 1979 the company was acquired in 1999 by the [[Kingfisher plc]] group, which also owns [[B&Q]] and is listed on the [[London Stock Exchange]].
'''Screwfix Direct Limited''' is a UK direct and online supplier of trade tools, accessories and hardware products.<ref>{{cite news | date=2 November 2004 | url=http://news.bbc.co.uk/1/hi/business/3974559.stm | title=Screwfix still in fix over orders | publisher=[[BBC News]] | accessdate=18 January 2014}}</ref> Founded in 1979 the company was acquired in 1999 by the [[Kingfisher plc]] group, which also owns [[B&Q]] and is listed on the [[London Stock Exchange]].


== History==
==History==
[[Image:Screwfix_Catalogue_114_Cover.jpg|thumb|left|150px|''Screwfix'' magazine cover.]]
⚫
Based in [[Yeovil]], [[Somerset]], Screwfix started life as the Woodscrew Supply Company in 1979.<ref name="Screwfix Press Centre">[http://www.screwfix.com/app/sfd/hlp/press_releases.jsp Screwifx Press Centre], Screwfix Media Release Regarding Staff</ref> The company’s first [[mail order]] catalogue consisted of a single page, solely dedicated to [[screws]] and, in 1987, this was increased to a four page version offering hardware to [[DIY]] and Trade professionals in the name of Handimail. The first catalogue to be produced in the name of Screwfix Direct appeared in 1992 and, with a turnover of £4 million the company moved into larger premises at Pen Mill, Yeovil in 1994. This was to herald the start of significant growth. In 1998, with a turnover that had virtually doubled year on year to £28 million, the company moved to a purpose built site at Houndstone Business Park in Yeovil. The first website was launched in 1999, just five months prior to the company being acquired by Kingfisher Plc.<ref name="Screwfix Press Centre" /> Later that year, the company expanded its Houndstone site with the opening of a new, dedicated Contact Centre employing 500 people. In January 2000, Screwfix announced a turnover of £58 million and trading hours were extended to 7 days a week. The 1000th employee joined the organisation in March 2000 and a month later, next day deliveries within mainland UK were introduced.


⚫
Based in [[Yeovil]], [[Somerset]], Screwfix started life as the Woodscrew Supply Company in 1979.<ref name="Screwfix Press Centre">[http://www.screwfix.com/app/sfd/hlp/press_releases.jsp Screwifx Press Centre], Screwfix Media Release Regarding Staff</ref> The company’s first [[mail order]] catalogue consisted of a single page, solely dedicated to [[screws]] and, in 1987, this was increased to a four page version offering hardware to [[DIY]] and Trade professionals in the name of Handimail. The first catalogue to be produced in the name of Screwfix Direct appeared in 1992 and, with a turnover of £4 million the company moved into larger premises at Pen Mill, Yeovil in 1994.
⚫
Turnover first exceeded £100M in January 2001 and after further expansion in the Contact Centre, Screwfix announced sales of £185M in 2002. Determined to retain its leading position, the company re-launched the website later that year, making it more interactive, secure, quicker and easier to use. This was rewarded by the accolade of E-tailer of the year. In 2004, to continue to meet the increased demand that came with a growing turnover of £221M, the fully automated, 325,000 sq ft distribution centre was opened in [[Trentham, Staffordshire|Trentham]], [[Stoke on Trent]], fulfilling next day orders. <ref>{{cite news | date=2004-09-27 | url=http://news.bbc.co.uk/1/hi/business/3686404.stm | title=Staff fix needed at DIY website | publisher=[[BBC News]] | accessdate=2008-01-25}}</ref> The innovative Screwfix Community, an online forum pre-dating Facebook, was also launched later that year.


In 1998, turnover had increased to £28 million a year and the company moved to a purpose built site at Houndstone Business Park in Yeovil.<ref>{{cite web|title=Screwfix Direct Limited|url=http://www.companiesintheuk.co.uk/ltd/screwfix-direct|publisher=Companies in the UK|accessdate=18 January 2014}}</ref> The first website was launched in 1999, just five months prior to the company being acquired by Kingfisher Plc.<ref name="Screwfix Press Centre" /><ref>{{cite news|last=Cunliffe|first=Peter|title=From online to high street: How Screwfix found DIY success|url=http://www.express.co.uk/finance/city/437762/From-online-to-high-street-How-Screwfix-found-DIY-success|accessdate=18 January 2014|newspaper=Express|date=19 October 2013}}</ref> Later that year, the company expanded its Houndstone site with the opening of a new, Contact Centre employing 500 people. In January 2000, Screwfix announced a turnover of £58 million and trading hours were extended to 7 days a week. The 1000th employee joined the organisation in March 2000 and a month later, next day deliveries within mainland UK were introduced.
⚫
In 2005 the first Screwfix store was trialled in [[Yeovil]], [[Somerset]]. After this was deemed successful a number of new stores followed, leading to the opening of another, 540,000 sq ft distribution centre in Stafford, this now acts as the main warehouse, supplying the stores with stock. In 2008 there was an aggressive rollout of stores, including the 100th store opening as well as the launch of Plumbfix, offering plumbers a wider range of specialist goods at even better prices. This was followed by the launch of Electricfix the next year. 2010 saw Screwfix’s contact centre become a finalist in the Top 50 Call Centre Awards and the introduction of Plumbfix and Electricfix trade counters, also a milestone was reached when the 150th store opened in Farnborough. In July 2011 Screwfix launched its Click & Collect service which enables customers to order and pay securely online and collect in-store within 5 minutes. Also that year Screwfix’s mobile website was set up, providing customers with an easier shopping experience when not at home. Click & Collect was introduced onto this platform in January 2012. Later that year, Screwfix won the Mobile Strategy award hosted by Mobile Magazine. 2012 was also the year that the 200th Screwfix store was opened in Heathrow.<ref>{{cite news | date=2006-09-05 | url=http://www.manchestereveningnews.co.uk/news/business/s/222/222468_screwfix_creates_20_jobs.html | title=Final Screwfix creates 20 jobs | publisher=[[Manchester Evening News]] | accessdate=2008-01-25}}</ref>

⚫
Turnover first exceeded £100M in January 2001 and after further expansion in the Contact Centre, Screwfix announced sales of £185M in 2002. The company re-launched the website later that year, and was awarded E-tailer of the year.<ref>{{cite book|last=Cuthbertson|first=Christine|title=Retail Strategy|year=2012|publisher=Routledge|isbn=9781136368462|url=http://books.google.co.uk/books?id=lcmeqiDFD34C&pg=PT118&lpg=PT118&dq=Screwfix+e-tailer+of+the+year&source=bl&ots=p0vI6wsRum&sig=_hvaJyizB3bOa75-PahUVI8PQVQ&hl=en&sa=X&ei=8pXaUsyCEePC7AbNqoE4&ved=0CGkQ6AEwBA#v=onepage&q=Screwfix%20e-tailer%20of%20the%20year&f=false}}</ref> In 2004, to continue to meet the increased demand a fully automated, 325,000 sq ft distribution centre was opened in [[Trentham, Staffordshire|Trentham]], [[Stoke on Trent]], fulfilling next day orders. <ref>{{cite news | date=2004-09-27 | url=http://news.bbc.co.uk/1/hi/business/3686404.stm | title=Staff fix needed at DIY website | publisher=[[BBC News]] | accessdate=2008-01-25}}</ref> The Screwfix Community, an online forum, was also launched later that year.

⚫
In 2005 the first Screwfix store was trialled in [[Yeovil]], [[Somerset]] followed by further stores and a new distribution centre. In 2008 the 100th store opened. The company also launched Plumbfix for plumbers and Electricfix the next year. 2010 saw Screwfix’s contact centre become a finalist in the Top 50 Call Centre Awards.<ref>{{cite web|title=Screwfix|url=http://www.easy-greendeal.com/partners/merchants/954-screwfix.html|publisher=Easy Green Deal|accessdate=18 January 2014}}</ref> In July 2011 Screwfix launched its Click & Collect service. Later that year, Screwfix won the Mobile Strategy award hosted by Mobile Magazine.<ref>{{cite web|title=2012 award winners|url=http://mobilemarketingmagazine.com/awards/2012-winners/|publisher=Mobile Marketing Magazine|accessdate=18 January 2014}}</ref> 2012 was also the year that the 200th Screwfix store was opened in Heathrow.<ref>{{cite news | date=2006-09-05 | url=http://www.manchestereveningnews.co.uk/news/business/s/222/222468_screwfix_creates_20_jobs.html | title=Final Screwfix creates 20 jobs | publisher=[[Manchester Evening News]] | accessdate=2008-01-25}}</ref>


==References==
==References==

Revision as of 15:18, 18 January 2014

Screwfix Direct Limited
Company typePrivate (subsidiary of Kingfisher plc)
IndustryTrade, Maintenance & Serious DIY
FoundedYeovil — as the Woodscrew Company (1979)
HeadquartersYeovil, Somerset[1]
Key people
Andrew Livingston — CEO, Robbie Bell — Finance Director, John Mewett — Marketing Director, Dave Lowther — Operations Service Director, Guy Eccles — HR Director, Graham Bell — Store Operations Director
ProductsScrews, Power Tools, Hand Tools, Fixings and Accessories, Kitchens, Bathrooms and Flooring, Lighting, Building and Plumbing Safety and Workwear, Security and Ironmongery
Revenue£540 million (2012)
Number of employees
over 4,500 (2012)
Websitescrewfix.com

Screwfix Direct Limited is a UK direct and online supplier of trade tools, accessories and hardware products.[2] Founded in 1979 the company was acquired in 1999 by the Kingfisher plc group, which also owns B&Q and is listed on the London Stock Exchange.

History

Based in Yeovil, Somerset, Screwfix started life as the Woodscrew Supply Company in 1979.[3] The company’s first mail order catalogue consisted of a single page, solely dedicated to screws and, in 1987, this was increased to a four page version offering hardware to DIY and Trade professionals in the name of Handimail. The first catalogue to be produced in the name of Screwfix Direct appeared in 1992 and, with a turnover of £4 million the company moved into larger premises at Pen Mill, Yeovil in 1994.

In 1998, turnover had increased to £28 million a year and the company moved to a purpose built site at Houndstone Business Park in Yeovil.[4] The first website was launched in 1999, just five months prior to the company being acquired by Kingfisher Plc.[3][5] Later that year, the company expanded its Houndstone site with the opening of a new, Contact Centre employing 500 people. In January 2000, Screwfix announced a turnover of £58 million and trading hours were extended to 7 days a week. The 1000th employee joined the organisation in March 2000 and a month later, next day deliveries within mainland UK were introduced.

Turnover first exceeded £100M in January 2001 and after further expansion in the Contact Centre, Screwfix announced sales of £185M in 2002. The company re-launched the website later that year, and was awarded E-tailer of the year.[6] In 2004, to continue to meet the increased demand a fully automated, 325,000 sq ft distribution centre was opened in Trentham, Stoke on Trent, fulfilling next day orders. [7] The Screwfix Community, an online forum, was also launched later that year.

In 2005 the first Screwfix store was trialled in Yeovil, Somerset followed by further stores and a new distribution centre. In 2008 the 100th store opened. The company also launched Plumbfix for plumbers and Electricfix the next year. 2010 saw Screwfix’s contact centre become a finalist in the Top 50 Call Centre Awards.[8] In July 2011 Screwfix launched its Click & Collect service. Later that year, Screwfix won the Mobile Strategy award hosted by Mobile Magazine.[9] 2012 was also the year that the 200th Screwfix store was opened in Heathrow.[10]

References

  1. ^ "Ex-warehouse is new company HQ". BBC News. 7 July 2004. Retrieved 18 January 2014.
  2. ^ "Screwfix still in fix over orders". BBC News. 2 November 2004. Retrieved 18 January 2014.
  3. ^ a b Screwifx Press Centre, Screwfix Media Release Regarding Staff
  4. ^ "Screwfix Direct Limited". Companies in the UK. Retrieved 18 January 2014.
  5. ^ Cunliffe, Peter (19 October 2013). "From online to high street: How Screwfix found DIY success". Express. Retrieved 18 January 2014.
  6. ^ Cuthbertson, Christine (2012). Retail Strategy. Routledge. ISBN 9781136368462.
  7. ^ "Staff fix needed at DIY website". BBC News. 2004-09-27. Retrieved 2008-01-25.
  8. ^ "Screwfix". Easy Green Deal. Retrieved 18 January 2014.
  9. ^ "2012 award winners". Mobile Marketing Magazine. Retrieved 18 January 2014.
  10. ^ "Final Screwfix creates 20 jobs". Manchester Evening News. 2006-09-05. Retrieved 2008-01-25.

50°56′51″N 2°40′29″W / 50.94750°N 2.67472°W / 50.94750; -2.67472

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