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[[File:Vend Company Logo.png|thumb|Previous logo]]
[[File:Vend Company Logo.png|thumb|Previous logo]]
'''Vend''' is [[Cloud computing|cloud-based]] retail management platform including [[Point of sale software|Point of sale]] and [[E-commerce]]. It can be operated from any device or platform with a web-browser or by using Vend Register for iPad.
'''Vend''' is [[Cloud computing|cloud-based]] point-of-sale and retail management software that lets retailers run their business in-store, online, and on-the-go. Vend’s solution includes POS software, inventory management, [[E-commerce]], customer loyalty, and reporting analytics. Vend integrates with other world-leading business and payments applications including Shopify, Square, Xero and PayPal, and is a key retail partner in Apple’s global Mobility Partner Program.


== History ==
== History ==
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In the two years following its launch,<ref>[http://www.diversity.net.nz/vend-picks-up-a-funding-round/2011/08/09/ Cloud POS Vendor VendHQ Picks Up Funding | The Diversity Blog - SaaS, Cloud & Business Strategy<!-- Bot generated title -->]</ref> Vend secured funding from various investors <ref>[http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10753982 Moving sales into the cloud - Business - NZ Herald News<!-- Bot generated title -->]</ref><ref>[http://www.sfgate.com/business/article/Web-Based-POS-provider-Vend-raises-funding-from-2331235.php Web-Based POS provider Vend raises funding from Point Nine Capital and angel investors - SFGate<!-- Bot generated title -->]</ref><ref>[http://allthingsd.com/20120523/vend-rings-up-2-million-for-point-of-sale-technology/ Vend Rings Up $2 Million for Point-of-Sale Technology - Tricia Duryee - Commerce - AllThingsD<!-- Bot generated title -->]</ref><ref>[http://computerworld.co.nz/news.nsf/news/vend-raises-2-million-in-funding Vend raises $2 million in funding | Computerworld New Zealand<!-- Bot generated title -->]</ref> and announced a partnership with [[Paypal]].<ref>[http://techcrunch.com/2012/05/25/paypal-rolls-out-to-15-more-national-retailers-announces-deals-with-6-top-pos-software-terminal-makers/ PayPal Rolls Out To 15 More National Retailers, Announces Deals With 6 Top POS Software & Terminal Makers | TechCrunch<!-- Bot generated title -->]</ref><ref>[http://www.virtual-strategy.com/2012/05/25/vend-raises-2-million-announces-key-partnership-paypal Vend Raises $2 Million, Announces Key Partnership with PayPal | Virtual-Strategy Magazine<!-- Bot generated title -->]</ref>
In the two years following its launch,<ref>[http://www.diversity.net.nz/vend-picks-up-a-funding-round/2011/08/09/ Cloud POS Vendor VendHQ Picks Up Funding | The Diversity Blog - SaaS, Cloud & Business Strategy<!-- Bot generated title -->]</ref> Vend secured funding from various investors <ref>[http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10753982 Moving sales into the cloud - Business - NZ Herald News<!-- Bot generated title -->]</ref><ref>[http://www.sfgate.com/business/article/Web-Based-POS-provider-Vend-raises-funding-from-2331235.php Web-Based POS provider Vend raises funding from Point Nine Capital and angel investors - SFGate<!-- Bot generated title -->]</ref><ref>[http://allthingsd.com/20120523/vend-rings-up-2-million-for-point-of-sale-technology/ Vend Rings Up $2 Million for Point-of-Sale Technology - Tricia Duryee - Commerce - AllThingsD<!-- Bot generated title -->]</ref><ref>[http://computerworld.co.nz/news.nsf/news/vend-raises-2-million-in-funding Vend raises $2 million in funding | Computerworld New Zealand<!-- Bot generated title -->]</ref> and announced a partnership with [[Paypal]].<ref>[http://techcrunch.com/2012/05/25/paypal-rolls-out-to-15-more-national-retailers-announces-deals-with-6-top-pos-software-terminal-makers/ PayPal Rolls Out To 15 More National Retailers, Announces Deals With 6 Top POS Software & Terminal Makers | TechCrunch<!-- Bot generated title -->]</ref><ref>[http://www.virtual-strategy.com/2012/05/25/vend-raises-2-million-announces-key-partnership-paypal Vend Raises $2 Million, Announces Key Partnership with PayPal | Virtual-Strategy Magazine<!-- Bot generated title -->]</ref>
<ref>[http://www.nbr.co.nz/opinion/chris-keall/sam-morgan-backs-point-sale-start NZ retails software co. partners with PayPal, scores $2m from Berlin | The National Business Review<!-- Bot generated title -->]</ref>
<ref>[http://www.nbr.co.nz/opinion/chris-keall/sam-morgan-backs-point-sale-start NZ retails software co. partners with PayPal, scores $2m from Berlin | The National Business Review<!-- Bot generated title -->]</ref>

In 2013, Vend raised NZ$8 million of funding from investors in Australia (i.e. Craig Winkler, MYOB founder and a cornerstone investor in Xero, and Paul Bassett and Matt Rockman, co-founders of Seek.com.au) and New Zealand (i.e The Milford Active Growth Fund, managed by Brian Gaynor).<ref>{{Cite web|url=http://m.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10883807|title=Vend gets $8m in new money|last=Herald|first=New Zealand|website=m.nzherald.co.nz|access-date=2017-03-16}}</ref> Further capital has also been raised from existing investors including Point Nine Capital in Berlin.

The following year, Vend closed US$20 million (NZ$25 million) in Series B funding. The funding round was co-lead by PayPal co-founder and the first outside investor in Facebook, Peter Thiel of Valar Ventures and Square Peg Capital in Australia<ref>{{Cite web|url=http://www.vcnewsdaily.com/vend/venture-capital-funding/dlzftgpypf|title=Vend Closes $20M in Series B|website=www.vcnewsdaily.com|access-date=2017-03-16}}</ref>. Later in 2014, the company also opened offices in Toronto and London.

In 2015, Vend announced that it was working with Apple as one of a select group of business app developers to bring innovative mobile solutions for business to iPad users. Vend is now officially endorsed by Apple and is one of about 20 apps that Apple is curating for SMBs that are billed as both working well, and working well in concert with each other<ref>{{Cite web|url=http://www.pymnts.com/in-depth/2015/why-apple-picked-vend/|title=Why Apple Picked Vend {{!}} PYMNTS.com|website=www.pymnts.com|language=en-US|access-date=2017-03-16}}</ref>.

In the same year, Vend launched Vend Ecommerce to help brick-and-mortar retailers set up shop online<ref>{{Cite news|url=https://www.forbes.com/sites/benkepes/2015/04/14/vend-adds-e-commerce-to-its-point-of-sale-offering/#20c747622fc1|title=Vend Adds E-commerce To Its Point Of Sale Offering|last=Kepes|first=Ben|work=Forbes|access-date=2017-03-16}}</ref>. It also announced a partnership with UK payments provider iZettle,<ref>{{Cite news|url=http://paymentweek.com/2015-1-29-vend-izettle-get-together-in-perfect-match-6552/|title=Vend & iZettle Get Together in Perfect Match {{!}} Payment Week|date=2015-01-29|work=Payment Week|access-date=2017-03-16|language=en-US}}</ref> and North American payments provider Mercury (now Vantiv).

In 2016, the company joined forces with Square to enable US-based advanced retailers who use Vend’s sophisticated POS software and retail management system to process payments with Square<ref>{{Cite web|url=http://social.techcrunch.com/2016/08/29/square-brings-payment-and-capital-offerings-to-touchbistro-and-vend-customers/|title=Square brings payment and capital offerings to TouchBistro and Vend customers|last=Etherington|first=Darrell|website=TechCrunch|access-date=2017-03-16}}</ref>. It also revamped its integration with long-standing partner Xero and announced a formal partnership, uniting the two companies under joint business goals in key international markets for the first time.<ref>{{Cite news|url=http://www.cio.co.nz/article/603791/vend-xero-forge-global-partnership/|title=Vend and Xero forge global partnership|work=CIO New Zealand|access-date=2017-03-16}}</ref>

In 2016 Vend also launched an app separate to its own platform for inventory management named Counter<ref>{{Cite news|url=https://www.retailworldmagazine.com.au/vend-introduces-barcode-scanner-app/|title=Vend introduces barcode scanner app|work=Retail World Magazine|access-date=2017-03-16|language=en-US}}</ref>. Available through Apple’s App Store, Counter allows retailers to perform full and partial inventory counts, as well as process product deliveries and transfers using their iPhone, iPad or iPod Touch. The app is aimed at retail store owners, warehouse managers, and stock room supervisors, and seeks to streamline counting inventory by reducing manual work for retailers.

At the end of 2016, Vend raised a further US$9 million ($NZ13 million) led by existing investors, and with significant new investment from fund manager Movac. With the additional funding, Vend aims to continue its expansion and product development in its established markets including Australia, the US and the UK. In 2016 Vend grew its UK staff to 20 and opened a new office in East London.<ref>{{Cite news|url=https://www.nbr.co.nz/article/vend-completes-13m-capital-raise-cg-198207|title=Vend completes $13m capital raise|date=2016-12-22|work=The National Business Review|access-date=2017-03-16|language=en}}</ref>


== Technology ==
== Technology ==
Line 53: Line 67:
* [[HTML5]]’s offline manifest tells the browser to take copies of certain files and pages for offline use.
* [[HTML5]]’s offline manifest tells the browser to take copies of certain files and pages for offline use.
* [[WebSocket]] (another element of [[HTML5]]) allows Vend to talk to other devices on a local network, interfacing with hardware such as an [[EFTPOS]] unit or other payment devices.
* [[WebSocket]] (another element of [[HTML5]]) allows Vend to talk to other devices on a local network, interfacing with hardware such as an [[EFTPOS]] unit or other payment devices.
As well as being compatible with Mobile Safari & Chrome, Vend also has a native iOS app called Vend Register.<ref>{{Cite web|title = Vend Register App|url = https://www.vendhq.com/register|website = www.vendhq.com|accessdate = 2015-11-19}}</ref>
Asie from being compatible with Mobile Safari & Chrome, Vend also has a native iOS app called Vend Register.<ref>{{Cite web|title = Vend Register App|url = https://www.vendhq.com/register|website = www.vendhq.com|accessdate = 2015-11-19}}</ref>

The architecture of this ground-breaking point of sale system allows it to be truly hardware independent, and despite being 100% cloud-based, Vend can continue to ring up sales during an Internet outage.<ref>{{Cite news|url=https://www.merchantmaverick.com/reviews/vend-review/|title=Vend Review 2017 {{!}} Reviews, Ratings, Complaints, Comparisons|work=Merchant Maverick|access-date=2017-03-16|language=en-US}}</ref> In 2016, Vend’s Solutions team gained world-wide notoriety in technology and security circles after detecting and disclosing a major security Internet vulnerability, unrelated to the Vend platform.<ref>{{Cite news|url=http://www.zdnet.com/article/15-year-old-httpoxy-flaw-causes-developer-patch-scramble|title=15-year-old httpoxy flaw causes developer patch scramble {{!}} ZDNet|last=Osborne|first=Charlie|work=ZDNet|access-date=2017-03-16|language=en}}</ref>

== Product overview ==
Vend’s core feature is its web-based POS system, which runs on any device that has a web browser as well as its iPad app Vend Register.

Vend also has robust inventory management capabilities designed to help retailers stay on top of stock orders, transfers, and inventory counts. It also provides features including loyalty, customer management, gift cards, and employee tracking.<ref>{{Cite news|url=https://www.merchantmaverick.com/reviews/vend-review|title=Vend Review 2017 {{!}} Reviews, Ratings, Complaints, Comparisons|work=Merchant Maverick|access-date=2017-03-16|language=en-US}}</ref>

Reporting is a big component of Vend’s software. Vend allows merchants to generate reports on several aspects of their business, including sales, inventory, and customer behavior. Users are able to build their own reports, and use a wide range of variables and filters to get the data they need.

Vend also helps retailers sell across multiple channels. In addition to its cloud-based POS system that works on multiple devices, the company also has Vend Ecommerce (complete with click-and-collect capabilities), as well other integrations, to enable retailers to sell online<ref>{{Cite web|url=https://support.vendhq.com/hc/en-us/articles/236188348-Click-Collect-in-Vend-Ecommerce|title=Click & Collect in Vend Ecommerce|website=How can we help?|language=en-US|access-date=2017-03-16}}</ref>.

Vend has been able to secure key partnerships with companies such as Paypal, Xero, iZettle and Apple, to accelerate its growth and increase its global profile. It is one of only a handful of app developers bringing business applications to iPad users<ref>{{Cite web|url=http://www.tin100.com/About+TIN100+Reports/Hot+Emerging.html|title=Technology Investment Network {{!}} NZ Technology Companies {{!}} TIN|website=www.tin100.com|language=en|access-date=2017-03-16}}</ref>.

== Customers ==
Vend is made for SMB retailers, through to larger multi-outlet businesses with more complex retail operations. Its focus on sophisticated inventory allows it to take a unique position in the market for advanced and multi-outlet retailers. Vend provides powerful multi-outlet features, which enable retailers to stay on top of multiple stores and hundreds (or even thousands) of products. This is combined with  “omnichannel” capabilities such as ecommerce and click-and-collect, allowing merchants to sell and serve customers across physical and digital channels.<ref>{{Cite news|url=https://pointofsale.com/201507166937/Point-of-Sale-News/The-Crucial-POS-Software-Distinction-That-Retailers-Arent-Paying-Attention-To.html|title=The Crucial POS Software Distinction That Retailers Aren’t Paying Attention To|last=Aberle|first=Craig|work=Pointofsale.com|access-date=2017-03-16|language=en-gb}}</ref>

Notable and successful Vend customers include:
* Jurlique - Australian success story and beauty business with hundreds of stores worldwide<ref>{{Cite news|url=http://www.powerretail.com.au/case-profiles-studies/jurlique-pos-system/|title=Ahead in the Cloud: Jurlique Rolls Out New POS System - Power Retail|date=2016-05-12|work=Power Retail|access-date=2017-03-16|language=en-US}}</ref>
* The Supercool - an Australian multi-outlet and pop-up emporium<ref>{{Cite news|url=https://www.kochiesbusinessbuilders.com.au/features/buenos-aires-melbourne-supercool-pop-emporium-thats-changing-retail-experience/|title=From Buenos Aires to Melbourne: The SuperCool pop up emporium challenges the traditional retail experience|last=Potvin|first=Chloe|date=2016-07-27|work=Kochie's Business Builders|access-date=2017-03-16|language=en-US}}</ref>
* Magic Memories - a global tourism photographer located in over 180 world-known attractions such as Madame Tussauds and The Sydney Opera House<ref>{{Citation|last=Vend Point-of-Sale|title=Magic Memories & Vend: Global Mobile POS|date=2015-03-31|url=https://www.youtube.com/watch?v=KKSBTfTPSss|accessdate=2017-03-16}}</ref>
* Kukri - global sports brand that powers sales in stadiums around the world<ref>{{Citation|last=Vend Point-of-Sale|title=Vend & Kukri. Multi-outlet success at the Hong Kong Sevens.|date=2015-06-25|url=https://www.youtube.com/watch?v=grWYg9XtdmQ|accessdate=2017-03-16}}</ref>

== Awards and recognition ==
* 2011 NZ Innovators Awards - ICT category and Supreme Award<ref>{{Cite web|url=http://www.innovators.org.nz/winners-a-finalists/winners-2011|title=NZIA - Winners 2011|last=Administrator|website=www.innovators.org.nz|access-date=2017-03-16}}</ref>
* 2011 Xero Add-On Partner of the Year
* 2014 NZ Hi-Tech Awards - IBM Hi-Tech Exporter of the Year (under $5m revenue) and Cisco Hi-Tech Emerging Company of the Year categories<ref>{{Cite web|url=http://www.hitech.org.nz/news/2014-nz-hi-tech-award-winners-announced/|title=2014 NZ Hi-Tech Award Winners Announced — NZ Hi-Tech Awards|website=www.hitech.org.nz|language=en-NZ|access-date=2017-03-16}}</ref>
* 2014 Gold Stevie Award for Vend’s homepage video (American Business Awards)<ref>{{Cite web|url=http://stevieawards.com/aba/video-awards-0|title=Video Awards {{!}} Stevie Awards|website=stevieawards.com|language=en|access-date=2017-03-16}}</ref>
* 2014 Monocle Magazines’s Top 25 in Retail<ref>{{Cite news|url=https://blog.vendhq.com/post/64901824962/vend-named-one-monocle-magazines-top-25-award-winners-retail|title=Vend named as one of Monocle Magazine's Top 25 in Retail Award winners - Vend Retail Blog|date=2014-03-24|work=Vend Retail Blog|access-date=2017-03-16|language=en-US}}</ref>
* 2015 Gold Stevie Award for Customer Service (American Business Awards)<ref>{{Cite web|url=http://stevieawards.com/aba/customer-service-awards-1|title=Customer Service Awards {{!}} Stevie Awards|website=stevieawards.com|language=en|access-date=2017-03-16}}</ref>
* 2015 Silver Stevie Award for Vend’s video with TopShelf Style (American Business Awards)<ref>{{Cite web|url=http://stevieawards.com/iba/video-awards-winners-0|title=Video Awards Winners {{!}} Stevie Awards|website=stevieawards.com|language=en|access-date=2017-03-16}}</ref> (ref: <nowiki>http://stevieawards.com/iba/video-awards-winners-0</nowiki>)
* 2015 Silver Stevie for Marketing Department of the Year (International Business Awards)
* 2015 Deloitte NZ Fast50 - 7th fastest growing company in NZ<ref>{{Cite web|url=http://www.deloitteprivate.co.nz/fast50/2015/results/|title=Results|last=Digital|first=Born|website=www.deloitteprivate.co.nz|access-date=2017-03-16}}</ref>
* 2015 Industry Specific App of the Year - Xero UK<ref>{{Cite news|url=https://www.xero.com/blog/2015/02/xero-awards-london-2015/|title=Celebrating our partners: Xero Awards London 2015 {{!}}Xero Blog|date=2015-02-11|work=Xero Blog|access-date=2017-03-16|language=en-US}}</ref>
* 2016 Deloitte NZ Fast50 - 38th fastest growing company in NZ<ref>{{Cite web|url=http://www.deloitteprivate.co.nz/fast50/2016/results/|title=Deloitte Fast 50 2016 {{!}} results|last=Deloitte|website=www.deloitteprivate.co.nz|access-date=2017-03-16}}</ref>
* 2016 Deloitte APAC Fast 500 (83rd fastest growing technology company in APAC)
* 2016 TIN100 Hot Emerging Companies New Zealand (2nd)<ref>{{Cite web|url=http://www.tin100.com/About+TIN100+Reports/Hot+Emerging.html|title=Technology Investment Network {{!}} NZ Technology Companies {{!}} TIN|website=www.tin100.com|language=en|access-date=2017-03-16}}</ref> (ref: <nowiki>http://www.tin100.com/About+TIN100+Reports/Hot+Emerging.html</nowiki>)
* 2017, Vend named as the best all-in-one POS system for small businesses by Business News Daily<ref>{{Cite news|url=http://www.businessnewsdaily.com/8066-best-pos-system-small-business.html|title=Vend Review: Best All-In-One POS System for Small Business|work=Business News Daily|access-date=2017-03-16}}</ref>

== Blog ==
Along with its software, Vend provides quality and reputable content, inspiration and advice for retailers of all sizes, to help them better run their business via the [https://blog.vendhq.com/ Vend Blog]. Its blog site has been recognised by other industry experts and independent small business sites, as a leading resource for retailers and SMBs. This includes Capterra’s ‘9 Retail Blogs You Need to be Following’<ref>{{Cite web|url=http://blog.capterra.com/retail-blogs-you-need-to-be-following/|title=The Top 9 Retail Blogs You Need to Be Following - Capterra Blog|website=blog.capterra.com|language=en|access-date=2017-03-16}}</ref>; FitSmallBusiness’ ‘Best Retail Blogs of 2016’<ref>{{Cite news|url=http://fitsmallbusiness.com/small-business-blogs/|title=Best Small Business Blogs of 2016|date=2016-05-16|access-date=2017-03-16|language=en-US}}</ref>; and Star Cloud Services’ ‘Top 20 Blogs for SMB Independent Retailers’<ref>{{Cite news|url=https://www.starcloudservices.com/blog/top-20-blogs-smb-independent-retailers/|title=Top 20 Blogs for SMB Independent Retailers - Star Cloud Services|date=2016-08-07|work=Star Cloud Services|access-date=2017-03-16|language=en-US}}</ref>.


== References ==
== References ==

Revision as of 16:52, 16 March 2017

Vend Limited
Company typePrivate
IndustrySoftware as a Service
Founded2010
FounderVaughan Rowsell
Headquarters
Auckland
,
New Zealand
Area served
Global
ProductsVend - Point-of-Sale
ServicesPoint-of-Sale

Ecommerce

Retail Training
Number of employees
200+
Websitewww.vendhq.com
Previous logo

Vend is cloud-based point-of-sale and retail management software that lets retailers run their business in-store, online, and on-the-go. Vend’s solution includes POS software, inventory management, E-commerce, customer loyalty, and reporting analytics. Vend integrates with other world-leading business and payments applications including Shopify, Square, Xero and PayPal, and is a key retail partner in Apple’s global Mobility Partner Program.

History

Vend was launched in August 2010 [1] by software developer Vaughan Rowsell.[2]

In the two years following its launch,[3] Vend secured funding from various investors [4][5][6][7] and announced a partnership with Paypal.[8][9] [10]

In 2013, Vend raised NZ$8 million of funding from investors in Australia (i.e. Craig Winkler, MYOB founder and a cornerstone investor in Xero, and Paul Bassett and Matt Rockman, co-founders of Seek.com.au) and New Zealand (i.e The Milford Active Growth Fund, managed by Brian Gaynor).[11] Further capital has also been raised from existing investors including Point Nine Capital in Berlin.

The following year, Vend closed US$20 million (NZ$25 million) in Series B funding. The funding round was co-lead by PayPal co-founder and the first outside investor in Facebook, Peter Thiel of Valar Ventures and Square Peg Capital in Australia[12]. Later in 2014, the company also opened offices in Toronto and London.

In 2015, Vend announced that it was working with Apple as one of a select group of business app developers to bring innovative mobile solutions for business to iPad users. Vend is now officially endorsed by Apple and is one of about 20 apps that Apple is curating for SMBs that are billed as both working well, and working well in concert with each other[13].

In the same year, Vend launched Vend Ecommerce to help brick-and-mortar retailers set up shop online[14]. It also announced a partnership with UK payments provider iZettle,[15] and North American payments provider Mercury (now Vantiv).

In 2016, the company joined forces with Square to enable US-based advanced retailers who use Vend’s sophisticated POS software and retail management system to process payments with Square[16]. It also revamped its integration with long-standing partner Xero and announced a formal partnership, uniting the two companies under joint business goals in key international markets for the first time.[17]

In 2016 Vend also launched an app separate to its own platform for inventory management named Counter[18]. Available through Apple’s App Store, Counter allows retailers to perform full and partial inventory counts, as well as process product deliveries and transfers using their iPhone, iPad or iPod Touch. The app is aimed at retail store owners, warehouse managers, and stock room supervisors, and seeks to streamline counting inventory by reducing manual work for retailers.

At the end of 2016, Vend raised a further US$9 million ($NZ13 million) led by existing investors, and with significant new investment from fund manager Movac. With the additional funding, Vend aims to continue its expansion and product development in its established markets including Australia, the US and the UK. In 2016 Vend grew its UK staff to 20 and opened a new office in East London.[19]

Technology

Vend uses HTML5 features in Google Chrome and Safari to implement offline processing capabilities.[2]

  • A webSQL database built into the browser provides local inventory storage so sales can be processed offline and all stock levels updated.
  • HTML5’s offline manifest tells the browser to take copies of certain files and pages for offline use.
  • WebSocket (another element of HTML5) allows Vend to talk to other devices on a local network, interfacing with hardware such as an EFTPOS unit or other payment devices.

Asie from being compatible with Mobile Safari & Chrome, Vend also has a native iOS app called Vend Register.[20]

The architecture of this ground-breaking point of sale system allows it to be truly hardware independent, and despite being 100% cloud-based, Vend can continue to ring up sales during an Internet outage.[21] In 2016, Vend’s Solutions team gained world-wide notoriety in technology and security circles after detecting and disclosing a major security Internet vulnerability, unrelated to the Vend platform.[22]

Product overview

Vend’s core feature is its web-based POS system, which runs on any device that has a web browser as well as its iPad app Vend Register.

Vend also has robust inventory management capabilities designed to help retailers stay on top of stock orders, transfers, and inventory counts. It also provides features including loyalty, customer management, gift cards, and employee tracking.[23]

Reporting is a big component of Vend’s software. Vend allows merchants to generate reports on several aspects of their business, including sales, inventory, and customer behavior. Users are able to build their own reports, and use a wide range of variables and filters to get the data they need.

Vend also helps retailers sell across multiple channels. In addition to its cloud-based POS system that works on multiple devices, the company also has Vend Ecommerce (complete with click-and-collect capabilities), as well other integrations, to enable retailers to sell online[24].

Vend has been able to secure key partnerships with companies such as Paypal, Xero, iZettle and Apple, to accelerate its growth and increase its global profile. It is one of only a handful of app developers bringing business applications to iPad users[25].

Customers

Vend is made for SMB retailers, through to larger multi-outlet businesses with more complex retail operations. Its focus on sophisticated inventory allows it to take a unique position in the market for advanced and multi-outlet retailers. Vend provides powerful multi-outlet features, which enable retailers to stay on top of multiple stores and hundreds (or even thousands) of products. This is combined with  “omnichannel” capabilities such as ecommerce and click-and-collect, allowing merchants to sell and serve customers across physical and digital channels.[26]

Notable and successful Vend customers include:

  • Jurlique - Australian success story and beauty business with hundreds of stores worldwide[27]
  • The Supercool - an Australian multi-outlet and pop-up emporium[28]
  • Magic Memories - a global tourism photographer located in over 180 world-known attractions such as Madame Tussauds and The Sydney Opera House[29]
  • Kukri - global sports brand that powers sales in stadiums around the world[30]

Awards and recognition

  • 2011 NZ Innovators Awards - ICT category and Supreme Award[31]
  • 2011 Xero Add-On Partner of the Year
  • 2014 NZ Hi-Tech Awards - IBM Hi-Tech Exporter of the Year (under $5m revenue) and Cisco Hi-Tech Emerging Company of the Year categories[32]
  • 2014 Gold Stevie Award for Vend’s homepage video (American Business Awards)[33]
  • 2014 Monocle Magazines’s Top 25 in Retail[34]
  • 2015 Gold Stevie Award for Customer Service (American Business Awards)[35]
  • 2015 Silver Stevie Award for Vend’s video with TopShelf Style (American Business Awards)[36] (ref: http://stevieawards.com/iba/video-awards-winners-0)
  • 2015 Silver Stevie for Marketing Department of the Year (International Business Awards)
  • 2015 Deloitte NZ Fast50 - 7th fastest growing company in NZ[37]
  • 2015 Industry Specific App of the Year - Xero UK[38]
  • 2016 Deloitte NZ Fast50 - 38th fastest growing company in NZ[39]
  • 2016 Deloitte APAC Fast 500 (83rd fastest growing technology company in APAC)
  • 2016 TIN100 Hot Emerging Companies New Zealand (2nd)[40] (ref: http://www.tin100.com/About+TIN100+Reports/Hot+Emerging.html)
  • 2017, Vend named as the best all-in-one POS system for small businesses by Business News Daily[41]

Blog

Along with its software, Vend provides quality and reputable content, inspiration and advice for retailers of all sizes, to help them better run their business via the Vend Blog. Its blog site has been recognised by other industry experts and independent small business sites, as a leading resource for retailers and SMBs. This includes Capterra’s ‘9 Retail Blogs You Need to be Following’[42]; FitSmallBusiness’ ‘Best Retail Blogs of 2016’[43]; and Star Cloud Services’ ‘Top 20 Blogs for SMB Independent Retailers’[44].

References

  1. ^ Innovators Awards: Supreme/IT winner, Vend :: Idealog :: the magazine and website of New Zealand creative business, ideas and innovation
  2. ^ a b Cloud-based cash registers slash POS costs | Storage
  3. ^ Cloud POS Vendor VendHQ Picks Up Funding | The Diversity Blog - SaaS, Cloud & Business Strategy
  4. ^ Moving sales into the cloud - Business - NZ Herald News
  5. ^ Web-Based POS provider Vend raises funding from Point Nine Capital and angel investors - SFGate
  6. ^ Vend Rings Up $2 Million for Point-of-Sale Technology - Tricia Duryee - Commerce - AllThingsD
  7. ^ Vend raises $2 million in funding | Computerworld New Zealand
  8. ^ PayPal Rolls Out To 15 More National Retailers, Announces Deals With 6 Top POS Software & Terminal Makers | TechCrunch
  9. ^ Vend Raises $2 Million, Announces Key Partnership with PayPal | Virtual-Strategy Magazine
  10. ^ NZ retails software co. partners with PayPal, scores $2m from Berlin | The National Business Review
  11. ^ Herald, New Zealand. "Vend gets $8m in new money". m.nzherald.co.nz. Retrieved 2017-03-16.
  12. ^ "Vend Closes $20M in Series B". www.vcnewsdaily.com. Retrieved 2017-03-16.
  13. ^ "Why Apple Picked Vend | PYMNTS.com". www.pymnts.com. Retrieved 2017-03-16.
  14. ^ Kepes, Ben. "Vend Adds E-commerce To Its Point Of Sale Offering". Forbes. Retrieved 2017-03-16.
  15. ^ "Vend & iZettle Get Together in Perfect Match | Payment Week". Payment Week. 2015-01-29. Retrieved 2017-03-16.
  16. ^ Etherington, Darrell. "Square brings payment and capital offerings to TouchBistro and Vend customers". TechCrunch. Retrieved 2017-03-16.
  17. ^ "Vend and Xero forge global partnership". CIO New Zealand. Retrieved 2017-03-16.
  18. ^ "Vend introduces barcode scanner app". Retail World Magazine. Retrieved 2017-03-16.
  19. ^ "Vend completes $13m capital raise". The National Business Review. 2016-12-22. Retrieved 2017-03-16.
  20. ^ "Vend Register App". www.vendhq.com. Retrieved 2015-11-19.
  21. ^ "Vend Review 2017 | Reviews, Ratings, Complaints, Comparisons". Merchant Maverick. Retrieved 2017-03-16.
  22. ^ Osborne, Charlie. "15-year-old httpoxy flaw causes developer patch scramble | ZDNet". ZDNet. Retrieved 2017-03-16.
  23. ^ "Vend Review 2017 | Reviews, Ratings, Complaints, Comparisons". Merchant Maverick. Retrieved 2017-03-16.
  24. ^ "Click & Collect in Vend Ecommerce". How can we help?. Retrieved 2017-03-16.
  25. ^ "Technology Investment Network | NZ Technology Companies | TIN". www.tin100.com. Retrieved 2017-03-16.
  26. ^ Aberle, Craig. "The Crucial POS Software Distinction That Retailers Aren't Paying Attention To". Pointofsale.com. Retrieved 2017-03-16.
  27. ^ "Ahead in the Cloud: Jurlique Rolls Out New POS System - Power Retail". Power Retail. 2016-05-12. Retrieved 2017-03-16.
  28. ^ Potvin, Chloe (2016-07-27). "From Buenos Aires to Melbourne: The SuperCool pop up emporium challenges the traditional retail experience". Kochie's Business Builders. Retrieved 2017-03-16.
  29. ^ Vend Point-of-Sale (2015-03-31), Magic Memories & Vend: Global Mobile POS, retrieved 2017-03-16
  30. ^ Vend Point-of-Sale (2015-06-25), Vend & Kukri. Multi-outlet success at the Hong Kong Sevens., retrieved 2017-03-16
  31. ^ Administrator. "NZIA - Winners 2011". www.innovators.org.nz. Retrieved 2017-03-16.
  32. ^ "2014 NZ Hi-Tech Award Winners Announced — NZ Hi-Tech Awards". www.hitech.org.nz. Retrieved 2017-03-16.
  33. ^ "Video Awards | Stevie Awards". stevieawards.com. Retrieved 2017-03-16.
  34. ^ "Vend named as one of Monocle Magazine's Top 25 in Retail Award winners - Vend Retail Blog". Vend Retail Blog. 2014-03-24. Retrieved 2017-03-16.
  35. ^ "Customer Service Awards | Stevie Awards". stevieawards.com. Retrieved 2017-03-16.
  36. ^ "Video Awards Winners | Stevie Awards". stevieawards.com. Retrieved 2017-03-16.
  37. ^ Digital, Born. "Results". www.deloitteprivate.co.nz. Retrieved 2017-03-16.
  38. ^ "Celebrating our partners: Xero Awards London 2015 |Xero Blog". Xero Blog. 2015-02-11. Retrieved 2017-03-16.
  39. ^ Deloitte. "Deloitte Fast 50 2016 | results". www.deloitteprivate.co.nz. Retrieved 2017-03-16.
  40. ^ "Technology Investment Network | NZ Technology Companies | TIN". www.tin100.com. Retrieved 2017-03-16.
  41. ^ "Vend Review: Best All-In-One POS System for Small Business". Business News Daily. Retrieved 2017-03-16.
  42. ^ "The Top 9 Retail Blogs You Need to Be Following - Capterra Blog". blog.capterra.com. Retrieved 2017-03-16.
  43. ^ "Best Small Business Blogs of 2016". 2016-05-16. Retrieved 2017-03-16.
  44. ^ "Top 20 Blogs for SMB Independent Retailers - Star Cloud Services". Star Cloud Services. 2016-08-07. Retrieved 2017-03-16.
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