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{{Infobox company
{{Infobox company
|company_name = Cross Telecom <ref>{{cite web |url=http://www.crosstelecom.com |title=Cross Telecom company profile }}</ref>
|company_name = Cross Telecom
|company_logo = [[Image:somephoto|logo]]
|company_logo = [[Image:somephoto|logo]]
|company_type = [[private company|Private]]
|company_type = [[private company|Private]]
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Bloomington, MN 55437<br />
Bloomington, MN 55437<br />
Toll Free: (866) 983-3500 or (952) 983-3500<br />
Toll Free: (866) 983-3500 or (952) 983-3500<br />
Fax: (952) 983-3400
Fax: (952) 983-3400 <ref>{{cite web | url=http://www.crosstelecom.com/aboutUs/Cross_Telecom_aboutUs.asp | title= About us. Cross Telecom Corporation. | accessdate=15, Feb. 2009}}</ref>
|location_country = USA
|location_country = USA
|area_served = [[United States]]
|area_served = [[United States]]
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|services = [[Planning]], Design Implementation and on-going [[Technical support]] for Advanced Communications Solutions.
|services = [[Planning]], Design Implementation and on-going [[Technical support]] for Advanced Communications Solutions.
|revenue = [[Fiscal]] Year-End – [[December]]
|revenue = [[Fiscal]] Year-End – [[December]]
2008 [[Sales]] (mil.) 115.5 est.
2008 [[Sales]] (mil.) 115.5 est.<ref>{{cite web | url=http://premium.hoovers.com.ezproxy.stedwards.edu:5000/subscribe/co/factsheet.xhtml?ID=rrcthrffykccsst| title= Cross Telecom Corporation. Hoovers | accessdate=15, Feb. 2009}} Covered by Josh Lower </ref>
|num_employees = 300+ (2009)
|num_employees = 300+ (2009)


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===Background===
===Background===
Cross was founded in 1996 and is located in [[Bloomington]], [[Minnesota]]. Cross is a company that focuses on a range of products and services across the telecommunications industry that include: VOIP, networking, unified communications, [[Avaya]] maintenance & support, and professional services. In addition to those services, Cross University is a comprehensive hands-on learning experience that provides customers with the latest training in cutting-edge business solutions. CrossNet Maintenance and Support provides round the clock network monitoring and gives you the option of remote or on site support to keep your Avaya systems running smooth. Cross is an Avaya National Platinum Business Partner, Avaya Platinum DevConnect Business Partner, Cicso Silver Certified Partner, and Extreme Networks Diamond Partner. Cross’ partnership with [[Extreme Networks]] has enhanced their position to provide enterprises with comprehensive communication and network solutions <ref>{{cite web | url=http://biz.yahoo.com/iw/081124/0455101.html | title=http://biz.yahoo.com/iw/081124/0455101.html| accessdate=15, Feb. 2009}} </ref> . Cross is also a member of the highly selective Avaya Services Delivery Specialization program. By achieving SDS status, Cross in conjunction with Avaya, has cemented itself as a channel industry leader. The SDS program allows Cross to provide services that demonstrate advanced capabilities in implementation, maintenance support and application integration. From the time you buy a product at Cross you can master its capabilities at Cross University, and continue to have that product maintained and supported through CrossNet Maintenance and Support services. Cross Telecom offers their services across verticals such as: federal government, health care and education <ref>{{cite web | url=http://findarticles.com/p/articles/mi_pwwi/is_200811/ai_n31032785 | title= http://findarticles.com/p/articles/ | accessdate=15, Feb. 2009}} </ref>.
Cross was founded in 1996 and is located in [[Bloomington]], [[Minnesota]]<ref>{{cite web | url=http://www.crosstelecom.com/aboutUs/Cross_Telecom_aboutUs.asp | title= About us. Cross Telecom Corporation. | accessdate=15, Feb. 2009}}</ref>. Cross is a company that focuses on a range of products and services across the telecommunications industry that include: VOIP, networking, unified communications, [[Avaya]] maintenance & support, and professional services. In addition to those services, Cross University is a comprehensive hands-on learning experience that provides customers with the latest training in cutting-edge business solutions. CrossNet Maintenance and Support provides round the clock network monitoring and gives you the option of remote or on site support to keep your Avaya systems running smooth. Cross is an Avaya National Platinum Business Partner, Avaya Platinum DevConnect Business Partner, Cicso Silver Certified Partner, and Extreme Networks Diamond Partner. Cross’ partnership with [[Extreme Networks]] has enhanced their position to provide enterprises with comprehensive communication and network solutions <ref>{{cite web | url=http://biz.yahoo.com/iw/081124/0455101.html | title=http://biz.yahoo.com/iw/081124/0455101.html| accessdate=15, Feb. 2009}} </ref> . Cross is also a member of the highly selective Avaya Services Delivery Specialization program. By achieving SDS status, Cross in conjunction with Avaya, has cemented itself as a channel industry leader. The SDS program allows Cross to provide services that demonstrate advanced capabilities in implementation, maintenance support and application integration. From the time you buy a product at Cross you can master its capabilities at Cross University, and continue to have that product maintained and supported through CrossNet Maintenance and Support services. Cross Telecom offers their services across verticals such as: federal government, health care and education <ref>{{cite web | url=http://findarticles.com/p/articles/mi_pwwi/is_200811/ai_n31032785 | title= http://findarticles.com/p/articles/ | accessdate=15, Feb. 2009}} </ref>.


===Cross Achievements===
===Cross Achievements===
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*Cisco Channel Customer Excellence Achievement
*Cisco Channel Customer Excellence Achievement
*Inc. Magazine Top 500 Companies
*Inc. Magazine Top 500 Companies
*Minnesota's Top 50 Fastest Growing Company <ref>{{cite web | url=http://www.crosstelecom/aboutUs/crossAchievements.asp | title= Cross Achievements. Cross Telecom Corporation. | accessdate=15, Feb. 2009}}</ref>
*Minnesota's Top 50 Fastest Growing Company


===Community Involvement===
===Community Involvement===

Revision as of 21:56, 13 April 2009

Cross Telecom
Company typePrivate
IndustryTelecommunications
Founded1996
Headquarters
United StatesBloomington, Minnesota

Corporate and National
Sales Office
10900 Nesbitt Avenue South Bloomington, MN 55437
Toll Free: (866) 983-3500 or (952) 983-3500

Fax: (952) 983-3400
,
USA
Area served
United States
Key people
CEO Bob Coughlin,

Executive VP Sales and Marketing John DeLozier,
CFO Mike Bevilacqua,
CTO David Lover,
VP CPS Operations Doug Lang,

VP Managed Services Wade Hoffman
ProductsUnified communications
ServicesPlanning, Design Implementation and on-going Technical support for Advanced Communications Solutions.
RevenueFiscal Year-End – December 2008 Sales (mil.) 115.5 est.
Number of employees
300+ (2009)

Partnerships:
Avaya, Cisco, Extreme Networks

Acquisitions:
American Communication Technologies, Inc.
Websitewww.crosstelecom.com

Background

Cross was founded in 1996 and is located in Bloomington, Minnesota[1]. Cross is a company that focuses on a range of products and services across the telecommunications industry that include: VOIP, networking, unified communications, Avaya maintenance & support, and professional services. In addition to those services, Cross University is a comprehensive hands-on learning experience that provides customers with the latest training in cutting-edge business solutions. CrossNet Maintenance and Support provides round the clock network monitoring and gives you the option of remote or on site support to keep your Avaya systems running smooth. Cross is an Avaya National Platinum Business Partner, Avaya Platinum DevConnect Business Partner, Cicso Silver Certified Partner, and Extreme Networks Diamond Partner. Cross’ partnership with Extreme Networks has enhanced their position to provide enterprises with comprehensive communication and network solutions [2] . Cross is also a member of the highly selective Avaya Services Delivery Specialization program. By achieving SDS status, Cross in conjunction with Avaya, has cemented itself as a channel industry leader. The SDS program allows Cross to provide services that demonstrate advanced capabilities in implementation, maintenance support and application integration. From the time you buy a product at Cross you can master its capabilities at Cross University, and continue to have that product maintained and supported through CrossNet Maintenance and Support services. Cross Telecom offers their services across verticals such as: federal government, health care and education [3].

Cross Achievements

  • 4 time winner of Avaya National BusinessPartner of the Year Award
  • Avaya SMBS Growth Award
  • Avaya Financial Services Award
  • Avaya Services Award
  • Avaya Alti Award for Customer Excellence
  • Avaya Superior Growth Award
  • Avaya National BusinessPartner of the Year Award for Government Solutions
  • Catalyst Eagle Award for the Central Region Business Partner of the Year
  • Cisco Channel Customer Excellence Achievement
  • Inc. Magazine Top 500 Companies
  • Minnesota's Top 50 Fastest Growing Company

Community Involvement

Cross supports a variety of organizations such as United Way and Habitat for Humanity. In addition, Cross has developed relationships with three specific nonprofit organizations: Heartline Haiti Ministries and Hope Academy.

Heartline Haiti Ministries Heart Line LogoEstablished in 1989 by John and Beth McHoul, Heartline Ministries is a non-profit Christian organization based in Port au Prince, Haiti. Heartline Ministries has developed numerous programs that have offered their services to the children and people of Haiti. At the core of this organization are three ministries:

  • Maranatha Children's Home and Orphanage; provides care and placement of children in Haiti and assists with adoptions.
  • Heartline Ministries Women's Center; provides educational, personal and spiritual development, as well as career training.
  • Port au Prince Fellowship; a non-denominational church providing spiritual support to ministries and missionaries within the Port au Prince area.

www.heartlinehaiti.org

Hope Academy Hope Academy LogoHope Academy offers the inner-city children of Minneapolis, Minnesota, a faith-based curriculum focused on the fundamentals. Hope Academy teaches children from grades K-8. Hope Academy works together with inner-city families and a team of educational, business and community leaders that assist in providing the children of Minneapolis with economic opportunity, educational enrichment and hope for the future.
www.hopeschool.org [4]

Cross University

Cross University offers a technology curriculum in a new 82,000 square foot facility in Bloomington, MN. Cross University offers such programs as Cross Briefing, Training and Demo Center, fully equipped with communications technology.

Cross offers training utilizing:

  • Classroom Training
  • Hands-on Training
  • Online Training [5]

References

  1. ^ "About us. Cross Telecom Corporation". Retrieved 15, Feb. 2009. {{cite web}}: Check date values in: |accessdate= (help)
  2. ^ "http://biz.yahoo.com/iw/081124/0455101.html". Retrieved 15, Feb. 2009. {{cite web}}: Check date values in: |accessdate= (help); External link in |title= (help)
  3. ^ "http://findarticles.com/p/articles/". Retrieved 15, Feb. 2009. {{cite web}}: Check date values in: |accessdate= (help); External link in |title= (help)
  4. ^ "Community Involvement. Cross Telecom Corporation". Retrieved 15, Feb. 2009. {{cite web}}: Check date values in: |accessdate= (help)
  5. ^ "Cross University. Cross Telecom Corporation". Retrieved 15, Feb. 2009. {{cite web}}: Check date values in: |accessdate= (help)

http://www.heartlinehaiti.org
http://www.hopeschool.org

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