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Optional service charges of 10% are included at some restaurant bills, and additional tips are very rare. While tips can sometimes be given for some services, such as taxis, delivery or tourism, tips are very uncommon.
Optional service charges of 10% are included at some restaurant bills, and additional tips are very rare. While tips can sometimes be given for some services, such as taxis, delivery or tourism, tips are very uncommon.



==== Colombia ====
==== Colombia ====

Revision as of 22:40, 23 November 2009

This article is about gratuities. For other uses, see Tip (disambiguation).
Leaving some currency on a restaurant table is a common way of giving a tip to the serving staff.

A tip (also called a gratuity) is a voluntary extra payment made to certain service sector workers in addition to the advertised price of the transaction. Such payments and their size are a matter of social custom. Tipping varies among cultures and by service industry. Though by definition a tip is never legally required, and its amount is at the discretion of the patron being served, in some circumstances failing to give an adequate tip when one is expected may be considered very miserly, a violation of etiquette, or unethical. In some other cultures or situations, giving a tip is not expected and offering one would be considered condescending or demeaning. In some circumstances (such as tipping government workers), tipping is illegal.[1]

Etymology

There are common inaccurate claims[2] that "tip" (or "tips") is an acronym for a phrase such as "To Insure Prompt Service", "To Insure Proper Service", "To Improve Performance", or "To Insure Promptness." These false backronyms contradict the verifiable etymology, as follows.

According to the Oxford English Dictionary, the word tip originated as a slang term, and its etymology is unclear. The term in the sense of "to give a gratuity" first appeared in the 18th century. It derived from an earlier sense of tip, meaning "to give; to hand, pass", which originated in the rogues' cant in the 17th century. This sense may have derived from the 16th-century tip meaning "to strike or hit smartly but lightly" (which may have derived from the Low German tippen, "to tap"), but this derivation is "very uncertain".[3]

Circumstances of tipping

In countries where tipping is expected (the United States for example), complicated unofficial standards and customs have developed over the exact percentage to tip, and what should and should not be included in this calculation. In other cultures where tipping exists it is more flexible and no specific assumptions of the tip amount exist.

Some believe the custom of tipping helps to improve service, as workers may receive higher tips from satisfied customers. In the United States, some employers pay workers with the expectation that tips will make up the difference. The practice of tipping is controversial, with numerous criticisms. Some have criticized the inherent "social awkwardness" in transactions that involve tipping, the inconsistency of tipping for some services but not similar ones, and the irrationality of basing tips on price, rather than the amount and quality of service (a customer pays a larger tip to a server bringing him a lobster rather than a hamburger, for example).[4]

A number of economists have suggested that tipping is economically inefficient. Ian Ayres, Fredrick E. Vars & Nasser Zakariya published a paper suggesting that tipping contributed to racial prejudice, since ethnic minorities would often be less able to pay a large tip. Another paper by Yoram Margalioth of Tel Aviv University argued that there was a negative externality associated with tipping, and that the practice facilitated tax evasion.[5] Two other American studies have contributed to the thesis that tipping is racially discriminatory, finding that ethnic minority servers and taxicab drivers received lower tips on average than their white counterparts. In the study of the servers, an attempt by the author to isolate other possible contributing factors, such as poor service, found that "After controlling for these other variables … the server race effect is comparable across customer race."[6]

Others have criticised the belief that "Waiters know that they won't get paid if they don't do a good job," with one study from a Cornell University professor concluding that "consumers' assessments of the quality of service correlate weakly to the amount they tip," relying more on superficial factors such as the attractiveness of the server or how large the bill is.[7]

Tipping is not expected when a fee is explicitly charged for the service. For example, a service charge for all patrons that is automatically added to the tab with no tipping is very common in Brazil, but it's never mandatory to pay this charge.[8] Bribery and corruption are sometimes disguised as tipping. In some places, police officers and other civil servants openly solicit tips, gifts and dubious fees using a variety of local euphemisms. For example, a traffic policeman in Mexico might ask a commuter to buy him a "refresco" (soft drink), while a Nigerian officer might expect "a little something for the weekend."[9]

Tipping by region

Asia

China

In China, traditionally there is no tipping. However, hotels that routinely serve foreign tourists may allow tipping. An example would be tour guides and associated drivers.[10]

Taiwan

In Taiwan tipping is rare except when a customer uses a porter at an airport, which is usually 50 New Taiwan Dollars per luggage, or wants to show appreciation for exceptional service. Some restaurants and hotels already add 10% service charges.[11] The service charge is generally applied at restaurants where the waiter is expected by the employer to pay a great deal of attention to the customer, or if the meal requires assistance from the wait staff (as in some barbecue restaurants).[citation needed]

Australia

Tipping is not a traditional practice in Australia, although in recent times it has become more prevalent in restaurants and hotels (particularly in larger cities) possibly due to more common exposure to American practices. Even in these places, it tends to be reserved for instances of particularly good service. Tipping staff of any other kind of business is very unusual. Casinos in Australia generally prohibit tipping of gaming staff, as it is considered bribery. (For example, in the state of Tasmania, the Gaming Control Act 1993 states in section 56 (4): "it is a condition of every special employee's licence that the special employee must not solicit or accept any gratuity, consideration or other benefit from a patron in a gaming area.")[12]

Central and South America

Argentina

Tipping is common in restaurants and bars, usually around 10% of the bill when happy with the service received. Leaving no tip when feeling unsatisfied is not an uncommon gesture, and it's interpreted as such. Many restaurants include a small service charge or cubierto of fixed value (typically no more than 5 Argentine pesos per customer), but even so a tip is expected. Tips are also usually given for food delivery services and luggage carrying and loading/unloading from buses. Taxicab drivers are not tipped.

Another local custom is to tip the ushers in theaters and opera houses when they're also in charge of handing out the programmes (one may request one without tipping, at the risk of being considered cheap).

Bolivia

Service charges are included with the bill. Still, a small tip, around 5% or so, is sometimes given, and is considered polite.[13]

Brazil

Optional service charges of 10% are included at some restaurant bills, and additional tips are very rare. While tips can sometimes be given for some services, such as taxis, delivery or tourism, tips are very uncommon.

Colombia

Tipping is optional, but still rare outside main cities or in informal places, However restaurants generally add a 10% tip to the bill, which can be paid or not depending on the guest's satisfaction.

Paraguay

Service charges are included with the bill, and tipping is uncommon.[13]

Europe

In the European Union and elsewhere in Europe, tipping practices vary from region to region, although, in general, tipping is not considered obligatory.[citation needed]

In many European countries it is a legal requirement to quote prices including all taxes. The expectation when a price is advertised, is to pay that amount and no more. Restaurants post a menu outside including prices. If a service charge is to be added, this is usually indicated on the menu. If an establishment attempts to charge more than was shown on a menu, for example by adding a service charge which was not clearly posted, or by adding a tip by default, this is likely to be seen as an attempt to overcharge the customer.[citation needed]

Iceland

In Iceland tipping (þjórfé, lit. "drink money") is rare. Service charges are generally included in the bill.[13]

Ireland

Tipping is not a general habit except in taxis, hairdressers/barbers, and restaurants with table service. The same general rules apply as in the United Kingdom. For example, it is not customory to tip in bars or for any over-the-counter service, but waiters in pubs are usually tipped a token amount.[citation needed]

Although it has been cited that tipping for taxis is typical[14], it is not common in practice. Commonly people will round-up the fare to the nearest note to avoid fumbling for small change(for example, hand over €5.00 for a fare of €4.50)

In Ireland it is not customary to tip a percentage of the total bill, a few small coins is generally considered quite polite. Like most of Europe it is common to round up to the nearest note, (i.e. paying €30 for a bill of €26).

Romania

The tip is usually 10% of the bill and is expected in restaurants[15], coffee shops, taxi[15], hair dresser. [citation needed]

Slovenia

Tipping is not customary in Slovenia and traditionally it is almost never done. In recent times, however, high-tourist areas have begun to accept tips, which are welcomed but not obligatory. In such cases, the amount is typically 10 percent, but may range higher in exceptional circumstances.[16][17]

Spain

Tipping ("propina") is not customary and not generally considered mandatory in Spain. In restaurants the amount of the tip, if any, depends mainly on the economic status of the customer and on the kind of locale, higher percentages being expected in upscale restaurants. In bars and small restaurants, Spaniards sometimes leave as a tip the small change left in their plate after paying a bill.[18][19] Outside the restaurant business, some service providers, such as taxicab drivers, hairdressers and hotel personnel may expect a tipping an upscale setting. In 2007 the Minister of Economy Pedro Solbes put the blame on the excessive tipping for the increase of the inflation.[20]

Switzerland

Tipping is expected, though not mandatory in Switzerland, but a tip of 10% would be considered "weird". For small amounts, round up to the next franc, in a restaurant a few francs at max (1-1.5%).

Turkey

In Turkey, tipping, or bahşiş (lit. gift, from Persian word بخشش) is usually optional and not customary in many places. However, a tip of 5-10% is expected in restaurants, which is usually paid by "leaving the change". Cab drivers usually don't expect to be tipped, though, rounding the fare upward would be appreciated. In hotels, a small change as a tip would be enough make most porters happy.[21] Tipping or "leaving the change" in shops or for fixed-price services is seen as an insult.[citation needed]

United Kingdom

Tipping throughout the UK is usually expected at restaurants (but not always given) and sometimes taxis. The practice is also relatively common for some other services, such as hairdressers.[citation needed]

It is not customary to tip for service at the bar in a U.K. pub. However bars (as distinct from pubs, for example cocktail bars) will often deliver change on a plate to a customer being served at the bar and expect some or all of it to be left as a tip. Tips are usual for table service in either pubs or bars.

It is a legal requirement to post prices including any taxes and other charges. Additional service charges at restaurants are unusual, although more common in London and other large cities than regional areas. Where these occur, it is legal to refuse to pay the service charge if you believe the service was inadequate.[22]

Taxation in the U.K.

A tronc is an arrangement for the pooling and distribution to employees of tips, gratuities and/or service charges in the hotel and catering trade. The person who distributes monies from the tronc is known as the troncmaster. When a tronc exists in the UK, responsibility for operating PAYE on the distribution may lie with the troncmaster rather than the employer.[23] (The word 'tronc' has its origins in the French for collecting box.) In June 2008, the Employment Appeals Tribunal ruled that income from a tronc cannot be counted when assessing whether a wage or salary meets the national minimum wage, although this decision is currently being appealed.[24]

North America

Canada

Tipping in Canada is similar to that in the United States due to the close cultural nature of the two countries but tends to be somewhat lower due to better minimum wages and lower employee cost (e.g. universal medical care). Restaurant wait staff in Canada typically receive about 15% on the before-tax total, although anywhere from 10-20% is within the average range.[citation needed]

Quebec and Ontario allow employers to pay lower minimum wages to workers who would reasonably be expected to be receiving tips.[25] In Ontario, the minimum wage is $9.50 per hour, with exceptions for: Students under 18 years old and employed for not more than 28 hours a week, who are paid $8.20 per hour; and liquor servers, who are paid $7.60 per hour.[26]

Workers who receive tips are legally required to report the income to the Canada Revenue Agency and pay income tax on it. However, many workers have been known to report no income from tips at all or, perhaps more commonly, to "lowball" the figure. In response, the CRA has vowed that it will closely check the tax returns of individuals that it would reasonably expect to be receiving tips to ensure that the tips are reported, and that the amount reported on the returns is realistic.[27]

United States

Tipping is a widely practiced social custom in the United States. Standards vary, but generally, gratuities are given for services rendered in the restaurant, bar, hotel, and taxi industries. For most of the 20th century it was considered inappropriate for the owner of an establishment to accept any tips, and while this is still considered the standard etiquette rule, the practice has mostly vanished as tipping has become ubiquitous for certain types of services.[28] Tipping is done only by the host of a party. Guests should never leave tips as this breaches the host's hospitality. This etiquette applies to bar service at weddings and any other event where one is a guest as well. The host should provide appropriate tips to workers at the end of an event.

Tipping in the United States is so common and expected in some cases that in many service establishments, such as hair salons and restaurants, customers are actually asked by employees (verbally or with posted messages) to give a tip, or are verbally abused by staff for "stiffing" them, even though such behavior on the part of the staff is considered completely contrary to proper etiquette and standard professional business practices.[29][30][31]

Laws in the states of Alaska, California, Minnesota, Montana, Nevada, Oregon, and Washington require all employees to be paid at least minimum wage. However, it is still customary to give standard tips in those places. Elsewhere, wage laws allow employers to credit an amount of earned tips against the minimum wage, allowing them to pay tipped employees less than minimum wage. As of September 2009, this reduction can be as low as $1.45 per hour in West Virginia, or as high as 100% in Virginia, reducing potential wages to $5.80 or $0 per hour, respectively. Which employees may have their wages reduced varies as well. The Fair Labor Standards Act defines a tipped employee as anyone receiving more than $30 per month in tips, although several states set a lower $20 per month threshold.[32]

Restaurants

Tipping is customary in restaurants offering traditional table service. While the amount of a tip is ultimately at the discretion of the patron, the customary tip until the 1980s was from 10 to 15 percent of the total bill before tax, for good to excellent service, and since then has risen to 15 to 20 percent before tax.[33][34][35] Tipping percentages may fall when the economy is poor.[36] Waiters, on average, fail to report at least 40 percent of their tips according to the IRS.[37]

When a server has not adequately addressed issues a customer has with service, the patron may choose to speak with management to have the problems corrected before considering reducing the tip[35]. In extreme cases of inferior service, the patron may choose not to leave a tip. Though not considered a standard business practice, some dissatisfied customers go so far as to leave a very small tip, such as one penny, as a personal insult.

For large groups, such as six or more, many restaurants add a standard predetermined service charge (~18%) in lieu of the gratuity.[38] Reputable restaurants post their policy on a sign or the menu, or require servers to inform their patrons of such charges before they order. This charge can be verified by the customer on the bill to avoid tipping in addition to the service charge. A service charge is also taxed by the IRS. Customers have a right to negotiate, alter, or refuse charges which were hidden until the bill arrived.[39] A customer may choose to include an extra tip for the server over and above the service charge, or, if service to a large party is poor, to negotiate an alternate service charge with management.

While some advocate increasing tipping for the benefit of employees who lack direct customer contact, such as kitchen, bar, and bus staff, the funds may or may not be used for that purpose. Some service worker advocacy groups point out that some restaurants have agreements among the staff requiring servers to "tip out," i.e. give a portion of their tips to members of the support staff,[40] while anti-tipping groups point out that some establishments already allocate a percent of the bill (such as 3%) directly to the support staff from the receipts rather than from tips.[41]

Many traditional restaurants offer carry-out ("pick-up," "take-out, or "curbside") service, and standards for tipping for such services vary. Tipping is not traditionally required for non-table services. Some advocate optional tipping in the case of exceptional service or difficult orders, while those working in the industry[who?] often promote 5-15% as appropriate.

Tipping at fast food restaurants and coffeehouses that do not offer table service is not necessary, despite the common proliferation of tip jars (a.k.a. guilt cans), which are considered inappropriate by many.[42][43] Such tips may be divided amongst the on-shift staff (except for salaried management), whether or not such staff directly contributed to a patron's order.

Taxicabs

Most U.S. guides recommend 15% of the fare, more for extra services or heavy luggage.[40][44][45]

Government employees

Under federal law it is considered bribery to tip federal government employees. However, they are permitted to receive unsolicited non-monetary gifts less than or equal to $20.00.[1]

Other

Many retailers forbid their employees to accept tips, although this is illegal in some states, such as California, where the law states "tips are the property of whom they are given, and employers are not allowed to require employees to refuse, give, or share their tips with anyone."[46]

Taxation

In some jurisdictions, tipped workers qualify for a lower statutory minimum wage from the employer, and therefore may supplement deficient pay with tips. For example, the United States Internal Revenue Service (IRS) requires restaurant employers to ensure that the total tip income (both cash and tips added to credit or debit card receipts) reported to them during any pay period is at least eight percent of their total receipts for that period.[47] If the reported total is below eight percent, employers must allocate as income the difference between the actual tip income reported and eight percent of gross receipts.[48] Legally, tips should be reported as income for tax purposes by the recipient.[49] Form 4070 is provided by the IRS for daily tracking of tip income and reporting to employers by the 10th of the month for the previous month.

References

  1. ^ a b "5CFR2635.204". Retrieved 2009-05-28.
  2. ^ http://www.snopes.com/language/acronyms/tip.asp
  3. ^ "tip, v.4" Oxford English Dictionary. 2nd ed. 1989. Oxford University Press. ISBN 0198611862.
  4. ^ http://news.bbc.co.uk/2/hi/programmes/from_our_own_correspondent/7927983.stm
  5. ^ Margalioth, Yoram. "The Case Against Tipping". University of Pennsylvania Journal of Business and Employment Law. 117 (9). {{cite journal}}: Cite has empty unknown parameter: |coauthors= (help)
  6. ^ Ayres, Ian (2008-03-20). "The Racial Tipping Point". Freakonomics Blog. New York Times. Retrieved 2008-03-22.
  7. ^ Shaw, Steven A. (2005-08-10). "Tipped Off". New York Times. Retrieved 2007-12-30. {{cite news}}: Check date values in: |date= (help); Cite has empty unknown parameter: |coauthors= (help)
  8. ^ Bly, Laura. "The tipping point: Will service charges replace voluntary gratuities?", USA Today. 2005-08-25.
  9. ^ ""The Ettiquette of Bribery: How to Grease a Palm"". Retrieved 2007-01-02.
  10. ^ A few tips on handling gratuities worldwide
  11. ^ Taiwan Government Information Office."Chapter 20: Tourism". Taiwan Yearbook 2006.
  12. ^ Tasmanian Gaming Control Act 1993
  13. ^ a b c DHL. "Cultural Tips." How to Ship Internationally.
  14. ^ Rick Steves' Ireland 2008
  15. ^ a b "[1]"
  16. ^ "Inside Slovenia: Tipping & Etiquette." TripAdvisor. Retrieved 2007-04-22.
  17. ^ "Slovenia Travel Information: Fact Sheet." Concierge.com. Retrieved 2007-04-22.
  18. ^ "[2] El Economista
  19. ^ "[3] 20 Minutos
  20. ^ "[4] Solbes achaca la inflación a que no interiorizamos lo que significa un euro" El Mundo, 12/15/2007
  21. ^ "Tipping in Turkey"
  22. ^ Restaurant rights: the bill "if the service has been poor. You are entitled to reduce it by the amount shown to be the service charge."
  23. ^ Tronc Schemes
  24. ^ Worthing Today
  25. ^ "Minimum Wage Rates Across Canada." Manitoba Labour and Immigration.
  26. ^ "Ontario's Minimum Wage Rises Tomorrow." Ontario's Minimum Wage Rises Tomorrow.
  27. ^ McCracken, D.L. "Revenue Canada to Tax Wait Staff's Tips." HalifaxLive.com. 2005-05-23.
  28. ^ http://www.buffalonews.com/opinion/columns/missmanners/story/714022.html
  29. ^ The Mechanics of Tipping US-style (BBC News)
  30. ^ To tip or not to tip?
  31. ^ Ask a waiter - the tipping point
  32. ^ "Minimum Wages for Tipped Employees". Department of Labor. Retrieved 2009-09-01.
  33. ^ http://www.bridgeandtunnelclub.com/cookery/them/askawaiter/20061010_tip/index.htm#part2
  34. ^ How much to tip at a restaurant
  35. ^ a b http://articles.moneycentral.msn.com/SavingandDebt/SaveMoney/HeresATip20PercentIsTheNew15Percent.aspx
  36. ^ Tipping and the Recession - Diner’s Journal Blog - NYTimes.com
  37. ^ IRS Bulletin No. 2002–47, November 25, 2002, presents some examples of tipping discrepancies that led to some investigations.
  38. ^ "The tipping point: Will service charges replace voluntary gratuities?", USA Today. 2005-08-25.
  39. ^ The New York Times - A Mandatory Gratuity Is Just a Tip, and Thus Not Mandatory, a Prosecutor Says
  40. ^ a b "Tipping Standards (United States)", Tip20! Service Industry Resource.
  41. ^ TippingSucks.com
  42. ^ "Miss Manners Guide to Excruciatingly Correct Behavior, Freshly Updated" by Judith Martin, p. 762. 2005. ISBN 0-393-05874-3
  43. ^ Emily Post Institute—Tip Jar Survey Results
  44. ^ The Original Tipping Page. Retrieved on 2008-08-29.
  45. ^ "Tipping in America: How to Tip in the U.S.", Living American.com. Retrieved on 2008-08-29.
  46. ^ "California Labor Code Section 350-356". Retrieved July 29, 2009.
  47. ^ "Publication 1244, Employee's Daily Record of Tips and Report to Employe". Internal Revenue. Retrieved 2009-07-06.
  48. ^ Internal Revenue Service. "Reporting Tip Income." Restaurant Tax Tips.
  49. ^ Internal Revenue Service. Publication 1872. "Tips on Tips: A Guide to Tip Income Reporting for Employees in the Food and Beverage Industry."
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