| series = [[Waterloo Road (TV series)|Waterloo Road]]
| series = [[Waterloo Road (TV series)|Waterloo Road]]
| portrayer = Navid Choudhry
| portrayer = Navid Choudhry
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'''Shaid Kapoor''' was a student at Waterloo Road and a close friend of [[Bolton Smilie]], [[Paul Langley]] and Dominic Hammond. He first appeared in 3x08 when he was seen participating in the camping trip with other troublemakers. Later in 3x11 he also attended the prison visit, organised by Rachel. He later appeared in 3x17 and is appeared in 4x12 when he sold a ticket for a gig to [[Phillip Ryan]] and bought a sketch of himself from talented [[Karla Bentham|Karla]].
'''Shahid Kapoor''' was a student at Waterloo Road and a close friend of [[Bolton Smilie]], [[Paul Langley]] and Dominic Hammond. He first appeared in 3x08 when he was seen participating in the camping trip with other troublemakers. Later in 3x11 he also attended the prison visit, organised by Rachel. He later appeared in 3x17 and is appeared in 4x12 when he sold a ticket for a gig to [[Phillip Ryan]] and bought a sketch of himself from talented [[Karla Bentham|Karla]].
Fleur Budgen is the bed-ridden, overweight wife of Grantly Budgen. She appeared in the very first episode, in a non-speaking uncredited appearance. She later returned in Series 3. She appeared when her husband's gambling problem became evident as Grantly was trying to keep her upstairs as all the downstairs furniture had been sold to either fund Grantly's habit or pay the debts caused by it. Fleur eventually made it out of the house, much to the derision of some teenagers who called her "Mrs Blobby" due to her stature. In Series 4, she returned when Security officer Dave Miller told her that Grantly was seeing Steph Haydock, which led to her slapping Steph in the middle of her French lesson and throwing Grantly out of their home.
However, Steph invited Fleur to the Speed Dating course that was being organised by Melissa. Steph said she felt responsible for the break-up so she put them on the same table and made them talk. Fleur accepted her husband Grantly back in her home and they got back together.
Estelle Cooper was the first PA secretary at Waterloo Road. She served under Jack Rimmer during the first series, but by the second series had left the school to be replaced by Davina Shackleton.
Clarence Charles is the father of pupil, Donte Charles. He made regular appearances during the first series. Clarence was not seen during the second series but was on mentioned from time to time. His most recent appearance during the first episode of series 3, when Donte married long-term girlfriend, Chlo. In the Series 4 opener, Donte mentioned Clarence had lent him some money to help Chlo start up her mobile hairdressing business. He was seen again in the second episode when he appeared at Melissa Ryan's adult education class and later attended Rose Kelly's house party where he got drunk, much to the embarrassment of Donte. He continues to appear throughout.
Adam Deardon was the best friend of Donte Charles. He only appeared briefly in the first episode of series 1. Adam and Donte arranged a night out in Donte's dad's limo with Chlo and her friend Holly. Whilst Donte was driving, Chlo who had been drinking, climbed onto his lap and blocked his view of the road. The car ran straight into the path of an oncoming lorry. It was revealed in the next episode that Adam had been killed in the accident.
Jimmy Grainger is the father of Mika and Chlo Grainger, and the ex-boyfriend of Izzie Redpath. Jimmy was at constant loggerheads with Izzie or having regular access with his daughters. Never playing by the book, Jimmy took matters into his own hands on several occasions when he glued shut the door locks on her car and took the girls out without Izzie's consent. But his most memorable conquest involved a protest he staged on the school roof dressed as a rabbit. The protest "Dads 4 Justice" echoed that of the real life fathers' rights organisation, "Fathers 4 Justice". But his efforts failed when it was revealed by Izzie he had not paid child support for Mika or Chlo since their break-up. It was revealed during series one that Izzie and Jimmy never actually married when Chlo asked why they never got married. Izzie's response was "never really fancied it". It was later revealed in the third series opener that Jimmy had given Chlo permission to marry Donte Charles. He was played by David Crellin.
Yasmin 'Yaz' Deardon was the sister of killed pupil, Adam. Yasmin was left devastated when her twin brother Adam died. Convinced that Donte knew more about the accident than he was letting on, she and best friend Janeece arranged for him to be beaten-up by bully, Hadleigh Flynn until he confessed to driving the car when Hadleigh was threatening him with a knife. Later, Andrew Treneman showed Yasmin a letter that Donte had written in the cooler. It was then she realised that Donte did not intentionally "kill" Adam and that it was just an accident.
Yasmin was last seen during Donte's court hearing in 1x08 and has not been seen since.
Zoe Ramsden was a student at Waterloo Road in 1x03. She arrived at the school heavily pregnant and demanded to see headmaster, Jack. She told Kim Campbell that she was the daughter of a the landlord of a pub where Jack used to drink. On meeting him, Zoe dropped the bombshell that he was the father of her baby, conceived after a drunken night and told him she wanted £10,000 from him in exchange for her keeping her mouth shut. A shocked Jack was forced to come clean to Andrew about Zoe's blackmail threats and in the process revealed he thought she was at least 18, unaware she was actually 15. After Andrew convinced him not to give into her demads, Jack deciced to resign.
Zoe unexpectadly went into labour during an English lesson with Tom Clarkson and gave birth to a baby girl. Kim realised Zoe had lied to her about the due date of her baby after previously telling her she wasn't due yet. Zoe then admitted that Jack wasn't the father and the blackmail was the idea of her abusive boyfriend Craig Harris — a former pupil who had been expelled from the school three years earlier and was intent on gaining revenge on Jack.
She explained to Jack that her Dad worked at the pub — The Swan and that she pulled a few pints for him. One night he was so drunk she walked him home and that's how she knew what his house looked like. At the start she is on the bus and Lewis Seddon comes over and starts talking to her and sees Craig Harris pinning her up on by the fence and knocking her to the floor.
Ahmed Patel was a student in Series 1 who started a homework scam so he could make money through him being clever, particularly French and Maths. He started when Lewis Seddon and his crownies wanted to achieve A grades in their French coursework. This fell through when Ahmed told them to spell certain words incorrectly so Steph Haydock wouldn't tell they were copies. Lewis got a C grade which made him angry, beating up Ahmed and threatening him. This was furthered when he started working for Janeece Bryant and Lewis Seddon found out. This was the final straw for Lewis. He challenged Ahmed to a fight after school, when Ahmed fled.
Zak Walker was a student at Waterloo Road in 1x05. Always late for school and never handing in homework, Zak was constantly in trouble and made a frequent enemy in Head of English, Grantly Budgen. Grantly was sure that Zak was taking drugs and referred to him as a regular little junkie. Andrew and Kim approached Zak about his apparent drug use and discovered he was taking caffeine tablets. He was sent to the cooler but later absconded and went home. Andrew, now convinced of Zak's drug use thought the best thing to do would be to exclude him but Kim rejected his opinion and thought a home visit to talk through Zak's problems would be best. When they arrived at his home they were shocked to discover that Zak was in fact trying to hide the secret that he had been caring for his mother who was suffering from Huntington's Disease. Kim and Andrew promised Zak that they would help him that they would make sure they received the best help and support from then on.
Heather Davenport was an LEA Inspector in series 1. She and Jack seemed to have a sexual chemistry between them, but she turned her back of him at the end of series on guessing that he was interested in Steph Haydock instead. She was played by Anna Wilson-Jones
Nigel Hinchcliffe was the Chair of Governors at Waterloo Road. He headed various committee meetings called at the school including the disciplinary hearings of pupil Lewis Seddon in 1x08 and later Jack Rimmer in 3x06. He was also present for the Headteacher's post in 2x09 in which Jack went head to head with Lyndsey Woodham for the job.
Leigh-Ann Galloway was a girl in Mika Grainger's sixth form class who, like her, wanted the attentions of the newly-arrived Brett Aspinall. In 2x01 She along with Mika was invited along to Brett's house, however after too much to drink she sneakily lifted Mika's top up and pictured it on her phone.
She was also spiteful to Mika about her mother "running off" with another teacher's husband.
Mika and her then became at war which got so bad Mika attempted suicide, and was only narrowly stopped by her stepfather Tom Clarkson. In 2x03, she was expelled from the school and Jack told her to count herself lucky that he wasn't informing the police about her behaviour.
Courtney Walsh was a student who made a brief appearance in 2x02, when she was seen being excluded by Andrew Treneman for being abusive to a teacher.
She later returned in 2x11 when she and best friend, Siobhan where seen taking drugs which had been supplied by the Seddons who had set up a burger van outside the school gates and where using it to feed the children unhealthy food and to sell drugs in the side. Courtney suffered a panic attack as a result of an Ecstasy tablet and Siobhan later overdosed and ended up seriously ill in hospital. Feeling the pressure from Jed to keep quite, and the taunts she was receiving in class from at the time "new found religious" pupils, Janeece and Maxine, Courtney confessed to Kim Campbell that the Seddons were the culprits selling the drugs.
Celine Dixon was a pupil who had a difficult time at Waterloo Road. Leigh-Ann Galloway roped Celine into her bid for an attack on Mika Grainger, but it turned out her heart wasn't really in it. She was forced to take a short sabbatical after being attacked by Kevin Hurst, the stepfather of pupil Maxine Barlow, who went on to attack Stacey Appleyard and at least two other young girls.
On her return, she helped Donte Charles to get over the infidelity of his wife and one-time friend of hers Chlo Charles. However, in time,she started to realise that Donte was still in love with Chlo, and became insecure and jealous, as a result.
On the last day of term, a fire caused an explosion in the canteen, after Stuart Hordley accidentally ignited it by dropping a cigarette near a gas bottle. Chlo was left trapped in the toilets. When Donte set off to rescue his wife, only for Celine to reveal that she's pregnant, something she had been trying all day to do, but he refuses to believe her. Seeing him and Chlo together causes her to move out of view from everybody and sit on a grass verge, where she breaks down in tears.
Stacey Appleyard was a student in Chlo Grainger's class who lived with her father after her mother abandoned her, causing Stacy to develop some coping problems. She attempted to forge a relationship between her father and teacher Kim Campbell, and had attempted a similar tactic with a female colleague of her father's (the latter was not seen on screen).
She had a crush on teacher Tom Clarkson and has tried to get close to him, even to the point of lying next to him in bed while Tom was sleeping, having persuaded Chlo to let her stay at the house to do homework. She was discovered by Izzie's daughters Mika Grainger and Chlo Grainger, as Izzie was not in the house then. Tom yelled at her to get out, but when Izzie found out about it she threw Tom out, claiming that she couldn't find any feelings for him anymore, although they eventually got back together.
Her other foolish act was to steal the credit card of a supervisor at the place where and several other pupils undertook work experience, simply to pair up her dad with Kim Campbell with the purchase of some chocolates. She tried to escape detection by framing Maxine Barlow, after she got on the wrong side of Stacey, but Kim put two and two together, and cleared up the matter, to the extent of Steph Haydock offering Maxine a permanent home.
Before this incident, Stacey had fallen victim to the serial sex attacker who had already attacked Celine Dixon and at least two other young females in the local area. She managed to escape the attacker's clutches and on her escape through woodland she came across Lewis Seddon, believing him to be her attacker. Lewis was arrested soon afterwards, but it was soon discovered that school catering assistant Kevin Hurst, the boyfriend of Maxine Barlow's mother Patti, was the attacker.
Kevin Hurst was the boyfriend of Maxine Barlow's mother, Patti. Loathed by both Maxine and Lewis Seddon, Kevin was revealed to be a serial attacker behind a series of sexual assaults, attacking pupil Celine Dixon and later Stacey Appleyard. He was discovered by Lewis moments after the attack on Stacey, when he saw Kevin leaving the woods. But when Lewis was wrongly arrested on suspicion of the assaults, it was down to Maxine to prove his innocence. She found an incriminating Balaclava in Kevin's bag and was shocked to learn she had been living with a pervert. Kevin was later arrested and Lewis was released.
Patti Barlow was the mother of Maxine Barlow, and the girlfriend to the revealed sex attacker, Kevin Hurst. She lied to the police about Kevin's whereabouts after the final attack (where the victim was Stacey Appleyard), after they came to the family home to investigate claims by their original suspect Lewis Seddon that Kevin had been in the park when the assault took place.
Russell Millen was a student teacher who briefly worked at Waterloo Road and left when he drunkenly attacked a bully with his own rucksack in attempt to save a pupil. Andrew Treneman witnessed the attack and gave Russell a chance to resign before further trouble occurred.
Russell was a former policeman who had left the force after being stabbed while breaking up a domestic incident. He had been left with a limp after the attack, which earned him the nickname "Stumpy" among the Waterloo Road pupils. A Year 9 class had invented the nickname and become so uncontrollable that he sent them all to the "cooler" (internal exclusion centre), an act which did not go down well with Andrew Treneman. He also faced the taunt from Donte Charles when he arrived in Lorna Dickey's lesson. The bully he assaulted, Fraser Crossley, had coughed the insult under his breath just seconds before Russell assaulted him.
Dale Baxter was thought to be a truant because of his many absences from school, and generally absconding. Jack Rimmer was forced by Andrew Treneman to phone the police about his record at school. As a result, his mother was arrested and Dale was taken in by a social worker to be assigned to foster care. He was forced to return to school the next day, supported by Kim Campbell.
After finishing his drama lesson well and seemingly happy about school, Dale made a trip to the toilets. He was seen placing a cloth in his bag before going to his second lesson, French, where he was seated next to Courtney, who complained of his smell, saying he needed a wash. During breaktime, Kim tried to talk to him but could not get a word in.
During his third period with Lorna Dickey, Dale asked to go to the toilet, but an angry Lorna (probably due to her Multiple Sclerosis) refused. He tried to escape the class, but Lorna stopped him from doing so. He then began to relieve himself in front of the class, receiving taunts and laughter from his peers. Courtney led the taunts after looking into his bag and finding the cloth—which turned out to be Dale's underwear, soaked in urine. Mortified, Dale ran from the classroom.
Dale was recommended to see a doctor, while Lorna, obviously regretting her decision not to let him go to the toilet, did an Internet search to try to find the cause of Dale's problem. She found information on Overactive Bladder Syndrome, printed out the details and passed them on to fellow teachers. After taking this information and Dale's embarrassment into consideration, Dale was counseled not to drink fizzy drinks and to get plenty of water, with the reassurance that he would be fine soon. Dale, realizing he had a medical problem and not a mental issue, felt a lot happier about the situation. Later, his mother was released from jail and the court cases were upheld.
Lyndsey Woodham was the rival candidate who competed against Jack Rimmer in the head of school vote. She was offered the job but she turned it down when she witnessed an altercation between Jack and Dale Baxter realising she wouldn't be able to cope in Waterloo Road School.
Jerry Preston was the prospective investor into the school. Whilst he began teaching many Christian idologies to the students, which didn't sit very well with atheistAndrew Treneman.
He withdrew his investment from the school by sparking outrage among pupils and staff for his comments about how dead teacher Lorna Dickey had given in to the Devil and taken her own life after being diagnosed with Multiple Sclerosis. Roger Aspinall also withdrew his investment at the same time after a series of separate disagreements with headmaster Jack Rimmer.
Gemma Seddon was the aunt of troublesome former pupil Lewis Seddon and the mother of Jed Seddon. She set up a burger van and placed it at the school gates, much to the dismay of headmaster Jack Rimmer, but was eventually arrested after Lewis reported her for drug dealing. Gemma also had a son Jed, who also dealt drugs and ended up killing teacher Izzie Redpath after she intervened with an argument between Jed and Jack.
Jed Seddon was the cousin of troublesome pupil Lewis Seddon and the son of burger van owner Gem Seddon.
Jed, Gemma and Lewis set up a mobile catering van in the second series of Waterloo Road (early 2007) and this was unpopular with headmaster Jack Rimmer, who wanted the school's pupils to eat healthier food (the catering van was selling junk food such as burgers and crisps). They were also selling drugs to the pupils, and their drugs lab was found in a lock-up garage by Jack Rimmer and his deputy Andrew Treneman after Lewis reported them to Jack. The drugs had put one pupil, Siobhan Geary, in hospital.
Gemma was finally arrested for drug dealing, but Jed wasn't at the family home when the police arrived.
At the very end of series 2, he fatally stabbed Izzie Redpath after she intervened with an argument between Jed and Jack, but it has never been revealed whether or not he has ever been charged with killing her.
Siobhan Geary was a student and fellow classmate of Chlo, Janeece, Maxine and Courtney who ended up in hospital after a drug overdose, after buying cocaine (hidden in balloons) from The Seddons' burger van.
Ben McNulty was a year 11 student who was HIV positive. He was in a relationship with Danielle Harker but left the school after a number of students including Bolton Smilie and Lewis Seddon started bullying him over the fact he was HIV positive. His relationship with Danielle however continued, though he is not seen again.
Lucy Weller was a criminal who befriended Chlo Charles after she ran away from home. She made Chlo shoplift (for which she was arrested and cautioned by the police) and then tried to force her into prostitution with help of her boyfriend Shaun, only for Chlo's stepfather Tom Clarkson to track them down and save Chlo.
Sally Froggatt was a pupil who only appeared in one episode. In the episode, Sally tried to escape from school after her younger brothers babysitter didn't show up. She is caught by Rachel Mason who sorts out the problem with her form tutor Matt Wilding, who had confiscated her mobile phone duuring the day.
Shahid Kapoor was a student at Waterloo Road and a close friend of Bolton Smilie, Paul Langley and Dominic Hammond. He first appeared in 3x08 when he was seen participating in the camping trip with other troublemakers. Later in 3x11 he also attended the prison visit, organised by Rachel. He later appeared in 3x17 and is appeared in 4x12 when he sold a ticket for a gig to Phillip Ryan and bought a sketch of himself from talented Karla.
Dominic Hammond was a Year 10 student at Waterloo Road. A close friend of Bolton, Paul and Shaid, he attended both the camping and prison trips organised by Rachel to help unruly pupils. In 3x15 he featured in a minor plotline which saw him trying to figure out his sexual identity. He was last seen at the end of 3x20, watching with fellow pupils as fire fighters batteled to control the fire that had destroyed the school canteen.
Stuart Hordley is a business man and constuctor who heard about Rachel's past from his secretary Tess Doyle. His company, Hordley Construction, was going under so he blackmailed Rachel into getting his company the contract to build the new training centre (episode 13).
Stuart continued to use Rachel's past to blackmail her into going for a meal with him (Episode 13) and in Episode 15 he gives Rachel the evidence that Tess has got and claims that he wants to start over with a clean slate.
In Episode 18 he is confronted by Eddie, who informs him that he knows about Stuart blackmailing Rachel. Later on Stuart shows up at Waterloo Road after Rachel asks him to go to the school. Stuart tells Rachel that he will keep on blackmailing her for as long as possible. He and Rachel are then interrupted by Eddie who tells Stuart that he had clearly stated that Stuart stayed away from Rachel. Stuart is then shown the evidence of the illegal child labour at Hordley Constructions and Rachel says that she has got 'their interesting little blackmail chat on record'. Stuart then speaks to Eddie asking whether he trusts Rachel to run the school (Eddie says that he does) and then he talks about Rachel's past as a prostitute. Then Stuart says to Eddie, 'I bet she gives it to you for free' to which Eddie responds by punching Stuart, much to the secret delight of Rachel. Stuart then runs to his car and drives off.
In Episode 19 Stuart is seen making photocopies of the same article seen at the end of Episode 10, putting one in an enverlope and addressing it to Rachel.
In Episode 20 (the final episode of the series) he accidentally starts a fire at the school, by throwing his lit cigarette down in the area where a gas canister is open, he is then pushed down a flight of stairs in an argument with Rachel, but manages to get up and walk off while the building is being evacuated. Rachel later goes back into the school to check if anyone is still trapped, to find Stuart lying on a corridor floor. The ceiling then collapses (with Hordley taking the brunt of the collapsed ceiling) and they are both trapped under the rubble, although the viewers are left on a cliffhanger as to whether they have lived or died.
The fire caused by Hordley also resulted in learning support assistant Davina Shackleton suffering smoke inhalation, and she was last seen being driven away to hospital in an ambulance, with viewers being left with another "alive or dead" cliffhanger.
Hordley was presumably killed in the fire, however this has not been confirmed.
Shane Warwick was a student who was a victim of bully Michaela White who forced him to break into a car. The intervention by Jasmine Koreshi lead to her being suspended.
Gary White is the father of troublesome Year 11 student Michaela White. He first appeared in 3x14 complaining to Rachel Mason about the fact that Jasmine Koreshi allegedly hit her daughter.
He then appeared at the Govenenor's meeting in 3x15.
Susan Wilding was Matt Wilding's mother. Matt tried to hide the fact he was gay from her, but it transpired she had known all along. After this she left without saying bye.
Sameen Azizi was an illegal immigrant who attended Waterloo Road. In her first appearance, she was a background character who played on the girls football team but the following week she was thrust into the story picture when she began hiding from immigration officers who eventually stormed the school looking for her. Sameen was eventually deported to Iran.
Prince Kelly is the youngest son of Rose Kelly. He is too young to be a student at the school, but is often seen in the children's creche with Janeece Bryant and the now deceased Maxine Barlow.
Ralph Mellor was the Head of Governors of Waterloo Road and also father of head girl Flick Mellor, he was portrayed by Malcolm Scates.
Ralph is first scene in the series 4 opener when he tells Rachel Mason that she should have been sacked. He then later tells Eddie Lawson that he has blown his chance to become head master of the school. He is seen again briefly after Rachel calls the police after a gun is discovered in school.
He is seen briefly in episode 2 when the school has new security measures. While he says it is mad they have to do it, he agrees with Rachel there is not else much they can do.
In episode 5, he is invited by Melissa Ryan to give a talk about drug awareness for their drug awareness campaign. After planting cocaine near Tom Clarkson as a demonstration, he forces Flick and head boy Marley Kelly to take a drug test. After Flick tests positive, he switches her result with Marley so he is kicked out. This plan succeeds but Flick forces him to come clean as she knew she would test positive. As a result, he resigns as head of governors and Flick is stripped of her head girl duties. After Rachel gives Ralph a lecture over Flick's happiness, he phones social services about the Kelly's and the Kelly's children are taken into care.
In episode 10, he is disgusted to discover Flick has got back together with Marley. In a desperate bid to keep them apart, he offers Marley £5,000 to finish with her for good. After initially refusing, Marley later has no option but to accept the deal and the money when he and his family are evicted.
In episode 19, he takes matters into his own hands and physically attacks Marley and later gets fired from his job. He then gets arrested for it and later begs down to Flick to take him back.
In episode 20, he receives a restraining order from Flick and blames Rachel Mason for it. He then steals a Digger from a nearby building site and drives to the School in it. He trashes the front of the school and is then punched in the face by Eddie Lawson to stop his rampage and to stop him from killing Rachel. Ralph is then arrested once again and is presumed he is in jail.
Benjamin Patrick was the Doctor that Rachel Mason saw to try and get rid of her Scar. Rachel later lied to Mel in Episode 5 saying that she and Ben were going out after Mel thought Rachel was in love with Eddie.
Dave Miller (known as Security Dave) was a security guard hired by Waterloo Road after an incident involving a gun. He quickly became a love interest for teacher Steph Haydock, who is played by his real life wife Denise Welch.
Maaka Lacey was a Maori supply teacher from New Zealand. He quickly became involved in a racism dispute with Davina Shackleton.
He was sacked when Eddie and Rachel discovered his incompetent teaching methods involved letting the more difficult pupils, including Earl Kelly wander around the school during lesson time.
Steve Webb was brought into the school by Eddie Lawson after Tom Clarkson believed Earl Kelly was leaving dead birds at their door. Steve then gave the school a Falconry Demonstration and later one of his birds was stolen by Earl.
Sandra Fraser is Social Worker to established character Rose Kelly, she is briefly seen at the end of Episode Five taking Prince, Sambucca and Marley away. She is then seen at the start of Episode Six bringing Sambuca Kelly to Matt Wilding
Lauren Andrews (previously Fletcher) is the best friend of Sambuca Kelly. She teased Matt Wilding after Sam revealed his private life to him and later helped them with the choir. Her mother appeared complaining to Rachel Mason due to being forced to go to a sex clinic. She has an older brother who is also in the school called Shane Fletcher. In 4x11 she informed Glamour Model and guest at the school, Sarah-Leanne that Shane had pictures of her all over his wall. This term, her fiery spirit is inflamed by the arrival of Amy Porter, as the two of them hurl insults at one another.
Reynold Kelly is the violent, out-of-control father of Sambuca Kelly, and was also stepfather to Sambuca's older brothers Marley and Earl. He stole a plasma screen TV belonging to Sambuca's foster father, teacher Matt Wilding.
Andy Harker is father of Danielle Harker and after the arrest of Denzil Kelly he put Danielle on a Home School Program. Deputy Eddie Lawson tries to convince Andy that the School Environment is better for her rather than Home Environment. This failed after Donte Charles found out Chlo Grainger was having a Baby. Danielle later threatens to jump off the School Roof making Andy release how much Danielle wants to be their at the School.
Jade Donnaghy was the ex-girlfriend of Earl Kelly. She made the shocking confession to Maxine that Earl was the father of her three day old baby boy and that together they had planned on selling the baby for money. The revelation prompted further traumatic events that later resulted in Maxine's tragic death at Earl's hands.
Pete Sutherland is a former student from Waterloo Road and following a lack of students for his class, he and Steph Haydock grew a short-lived relationship.
Sarah-Leanne was an ex-pupil turned Glamour Model who arrived at the school to take part in a careers day organised by Rachel. On arrival she became an immediate hit with the pupils, but not so much with Kim Campbell. With quite a self-obsessed attitude towards her life, her advice to the pupils became full on when she advised plastic surgery and no qualifications was a good career move, advice which Kim disagreed with quite strongly and suspected Sarah-Leanne of dropping out of school when she was younger. However, after a minor incident involving Phillip Ryan, Sarah-Leanne briefly explained to Kim why she chose to leave school so young and pursue a career in Glamour Modelling — she did not drop out, she was kicked out after she fell pregnant.
David Medar made his first appearance in 4x12 as the uncle of Kim Campbell's young originally thought-to-be daughter, Grace. His arrival brought a whole heap of trouble including blackmail and threats.
In 4x14, Kim revealed to a stunned Steph Haydock that Grace was not her daughter, and she had actually — on the instructions of Grace's real mother — brought her back into the country illegally in order to give her a better chance in life.
Shane Andrews (previously Fletcher) is a the brother of the already established character, Lauren Andrews. He is a bit of bully and confronted Michaela White around the time she fought his sister. Lauren told Sarah-Leanne that Shane had pornographic pictures of her all over his wall. His mother appeared in 4x14
Mrs. Bryant is mother to Janeece Bryant, she was first seen with Janeece as she was undergoing her Boob Job and seen again in episode 13 following complaints from Kim Campbell
Kyle Peters was a traveller whose family had set up home on the school grounds. Upon arrival, he was treated will disrespect and contempt by the likes of teacher Grantly Budgen and pupil Paul Langley. However, Eddie and Sambuca Kelly realised there was a lot more to Kyle than the small minded stereotypical views their colleagues and classmates had on the, in their own words 'Gypsy'. Sam discovered Kyle's talent for poetry whilst Eddie welcomed his ability for self expression. As the day went on, Kyle and Sam grew closer, even sparking a relationship. However, it was sadly cut short when Kyle and his family were moved off the premises by Council workers as a result of an anonymous phone call. Saddened by his departure, Sam was left heartbroken, with only a ring (given to her by Kyle) to remember him by.
Mrs. Andrews (previously Fletcher) is mother to Lauren and Shane Andrews, she was seen complaining to Rachel Mason and Eddie Lawson about Lauren being forced to participate in a Sex Clinic.
Mr. Parker is the Home Office Official who was first seen taking pictures of kids in Waterloo Road and then took pictures of Grace Medar. He then tries to investigate into the house of Kim Campbell for Grace as it was alleged that Kim had a minor with her as she went off the plane. He then later appears again outside the school gates and calls in Social Services to bring Grace back to her real parents. Parker then confronts Rachel Mason and Eddie Lawson about Kim and eventually Kim admits to the crime and Parker takes away Grace and brought her back to Grace's parents.
Waffa was a character who first appeared in Episode 15 as a member of Matt Wilding's choir. In Episode 16, she is at first offended by Janeece Bryant wearing a hijab-like headscarf; but later has a heart-to-heart with Janeece when she tells her she only wanted to wear it to take away attention from her boob job.
Andy Rigby is a Captain of the Army and was brought into the school by teacher and friend Tom Clarkson. During his visit, he encountered many problems with student Michaela White
Jem Allen was a character who appeared in Episode 16. An outgoing supply teacher, she appears to be popular with both pupils and staff. However, things that she claimed turn out to be lies. She almost succeeds at covering these untruths, but her web of deceit starts to unravel when Matt Wilding, having been promised by Jem that a TV crew from North West Tonight is going to do a report on his choir, phones the BBC, only to discover that Ms Allen's 'friend' Hermoine does not work there. He moans about this in the staff room, but Jasmine Koreshi, Jem's most vocal, but misguided, supporter, refuses to believe him. Matters get worse when Grantly Budgen collapses in pain, after rescuing Bolton Smilie from an accident in the swimming pool, which is located in the house supposedly owned by Jem's boyfriend, but Grantly exposed this as another lie. Appalled at her continuing lies, Eddie Lawson is forced to sack her.
Isobel 'Izzy' Charles is the newborn daughter of Chlo Grainger and Donte Charles. When her Mother, Chlo, fell pregnant with Izzy at the age of 17, she wasn't sure if she wanted it but Donte on the other hand, was delighted at the prospect of becoming a dad. Chlo felt that her mother (deceased) would be disappointed in her, therefore Chlo makes the heartbreaking decision to give the baby up for adoption when she was born. In the episode that Izzy was born, Donte was upset that Chlo wanted to give up their first baby — so he came to the decision that he would up bring the child single handed — sadly that meant divorcing Chlo so he could legally adopt the child. Tom Clarkson (Chlo's mothers fiance before she was stabbed to death) - who Chlo is currently living with, agreed with Donte, and offered to help him bring up the baby. This left Chlo upset, because she didn't know who else to turn to. When Izzy was born (that episode) in the female school toilets, (it was actually played by a boy!) Chlo realizes that she does love this child, and her mother would be proud of her bringing up a baby with her husband and family, so in the hospital Chlo says "We could call her Izzie (after Chlo's dead mother and Izzy's late grandmother Izzie Redpath)" which makes Donte happy to stay married.
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Cameron Jessop is a Journalist who was invited by Steph to the school, he seems to annoy mostly everyone as he tries to get involved in the feud between Kim and Andrew.
Neil Birmingham is the Inspector who came into the school under order of Rachel Mason, he immediately suspected the Canteen Staff who had poisoned the School Choir where in actual fact it was Philip Ryan, who had used laxative chocolate in his brownie mixture, and Danielle Harker and Aleesha Dillon making cakes laced with detergents, causing the staff Tom Clarkson, in particular and the students to feel that they had food poisoning. However, all it was, was a nasty joke.
Marion James is the mother of former John Fosters pupils Emily and Lindsey James. Marion defended her daughter by pretending to be the murderer of her pedophilic husband, Tony when it actually was Lindsey. Lindsey was thankful to Miss Mason for helping her family and Rachel guaranteed and place for Lindsey wen she is let out of bail. Also, Rachel Mason promised that if there is anything at all hat she can do she will be willing to be at her service.
Georgia Stevenson is the mother of Year 10 pupil, Josh Stevenson and the former flame of Tom Clarkson. She revealed to Tom that he was Josh's biological father.
Vicki MacDonald is Year 12 pupil, appearing from episode 5.5. In 5.6, it is revealed that she works as an exotic dancer, and Christopher Mead puts himself in an awkward situation, when he visits the club to try and talk her out of it. It is later revealed she looks after her father, who has arthritis after her mother walked out.
Jennifer Elizabeth Headley was an LEA inspector who arrived at Waterloo Road to inspect the Open Day. It was revealed that Jennifer was also the secret wife of Executive Head teacher, Max Tyler. She seemed to be going through a rough patch in her marriage and refused to demote Rachel Mason. She did not like Max's autocratic approach and was pleased with Rachel's headship.
After Rachel's resignation, Jen rushed to Waterloo Road to stop her from resigning but found out (possibly by Steph Haydock) about Max's misdemeanours. Jen immediately sacked her husband, Max Tyler, and humiliated him in front of the staff room. She referred it towards the GTC and possibly the police meaning that Max could be charged with assault. She comforted Kim Campbell empathising with her knowing that Max is a manipulative person.
Cassie Turner is a Year 10 pupil. She is thought to be suffering from a mental illness, later diagnosed as schizophrenia, after doctors treat her in a hospital after harming herself when she hides in the boiler room, after running away from a class.