Hyland Software: Difference between revisions

Hyland Software
	File:Hyland Software Corporate.png
Company type	Private
Industry	Computer software, document management
Founded	1991
Founder	Packy Hyland Jr.
Headquarters	Westlake, Ohio, USA
Key people	A.J. Hyland, President & CEO; Chris Hyland, CFO; Miguel Zubizarreta, Chief Technology Officer; Bill Priemer, Executive V.P. & COO; Brenda Kirk, V.P. Strategy ; Nancy Stickney, V.P. Sales, North America
Products	OnBase enterprise content management solution
Number of employees	1,000+
Website	www.Hyland.com

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Revision as of 20:13, 5 December 2010

Hyland Software Inc. is the developer of the enterprise content management (ECM) software suite called OnBase. Various applications of the suite are used by different industries, with the primary areas being healthcare, financial institutions, insurance, government, higher education and manufacturing. Hyland Software is headquartered^[1] in Westlake, Ohio and also has other offices in Bloomfield Hills, Michigan; Lincoln, Nebraska; Irvine, California; São Paulo, Brazil; London, England; Tokyo, Japan; Salem, New Hampshire and most recently, Reading, Massachusetts. The company currently has more than 1,000 employees and 9,500 customers.

Corporate History

Founding

Hyland Software was established in 1991 by Packy Hyland Jr. He met with members of the Necedah Bank to discuss their data processing and how electronic information technology could reduce printing costs by storing daily reports directly to optical disk. Packy Hyland created the first version of OnBase for the Necedah Bank, which became Hyland Software's first customer. Since OnBase was originally created for a bank, a majority of Hyland Software's customers were in the banking industry until recently when the healthcare and government fields became key industries^[2].

Private Equity Firm

The private equity firm Thoma Cressey Bravo acquired 58% of Hyland Software on July 31, 2007. Shareholders approved the deal on July 12, 2007. Thoma Cressey Bravo paid $265 million for the deal, including $150 million in equity. Management retained their share of the company, amounting to roughly 20%, with the remaining shares being owned by employees and other friends and family members. Hyland Software's management team remained in place during this acquisition.^[3]

Acquisition History

September 1, 2006: Matrix Imaging (private enterprise content management company in Bloomfield Hills, Michigan specializing in the higher education sector)
The deal was done to increase expertise in the higher education area. Hyland maintained the remote office.

July 1, 2008: Liberty Information Management Systems (IMS) (private Costa Mesa, California-based enterprise content management company, also with office in Ottawa, Ontario)
Hyland acquired the company to gain a larger customer and partner base. Liberty IMS had approximately 1,000 customers at the time of the acquisition. The office in California, with a move from Costa Mesa to Irvine, has been maintained.

July 1, 2009: Valco Data Systems (private, Salem, New Hampshire-based healthcare software and software integration company. The company had more than 300 healthcare customers, mostly community hospitals. Valco's software was noted for being strongly integrated with software from MEDITECH.

March 1, 2010: eWebHealth (private, Reading, Massachusetts-based provider of hosted medical records workflow solutions. The company had more than 90 healthcare customers, all deployed by Software as a Service, or SaaS. Their specific expertise is in the areas of coding and revenue cycle workflow solutions.

September 1, 2010: Hershey Systems (private, Santa Fe Springs, California maker of Singularity, a document management system marketed to higher education institutions.

September 24, 2010: Computer Systems Company, Inc. (dba The CSC Group) (private, Strongsville, Ohio-based provider of healthcare software and documenent conversion services.

Milestones

First customer: Necedah Bank - 1991
Original office location: Fairview Park, Ohio - 1991
First advertisement - 1995
Website live date - 1995
1,000^th customer: CJW Distributors of Wisconsin - 1999
100 employees - 2000
Move to Westlake, Ohio - 2002
1,000 employees - 2010
Gartner Magic Quadrant for ECM 2010 recognized Hyland Software as a "Leader"^[4] - 2010

Product

File:Onbase HSI solution.png

Current OnBase product logo

Hyland Software's OnBase product integrates document management, business process automation and records management. It is a single suite of enterprise content management (ECM) applications that uses the same user interface and content repository but is configured to meet specific needs of individuals within an organization. Industry analysts such as Forrester Research focus on the product's imaging and archiving capabilities as its strengths^[5]. OnBase provides several of the traditional ECM capabilities including capture, routing, managing, sharing and archiving. This ECM functionality is complemented with specific industry solutions and back office operations.

The OnBase product also offers integrations - without expensive custom coding - with other software offerings. This is a result of different industries using software specific to their needs, such as Epic Systems in the healthcare field. Other integrations include Microsoft^[6], SAP, Oracle Corporation^[7] and Lawson^[8].

Services

OnBase OnLine

This service is a Web version of Hyland Software's traditional OnBase product offering. Applications are hosted at a data center and accessed over a secure Internet connection. OnBase OnLine is operated, supported and maintained by Hyland Software and is offered in two ways. The first follows the Software as a Service model, in which OnBase OnLine is paid for on a monthly basis, including selected products and the hosting service. The other offering provides that the organization owns one or more perpetual software licenses while still outsourcing the use and maintenance of the network and servers. OnBase OnLine is SysTrust certified^[9], a certification developed and administered by the American Institute of Certified Public Accountants (AICPA) and the Canadian Institute of Chartered Accountants (CICA).

OnBase Disaster Recovery Services

These services support business continuity planning.

OnBase Data Validation Services

Services include backup/restore, database and disk group validation of the OnBase system. Media for backup is sent to Hyland Software's corporate headquarters for validation on either a monthly or quarterly basis.

OnBase Hosted Disaster Recovery Service

Provides customers with access to a hosted OnBase system in the event of a disaster. Synchronization occurs between the customer's on-premise solution and the OnBase OnLine hosting site up to once a minute.

Corporate Culture

File:Hyland redslide.jpg

Red slide at Hyland Software's corporate office. The onsite restaurant can be seen on the left.

Hyland Software has been recognized in the Northeast Ohio region for its organizational culture. It was named to the NorthCoast 99^[10], an annual recognition program that honors 99 workplaces in Northeast Ohio, in 2000, 2005, 2006, 2007, 2008, 2009 and 2010.

References

External links

[1] Hoovers

[2] Healthy Growth

[3] Hyland Software sold

[4] Gartner Magic Quadrant for ECM, 2010

[5] Hyland Software Is An ECM Suite Strong Performer

[6] Hyland Software is a Microsoft Gold Certified Partner

[7] Hyland Software's OnBase Receives Oracle Validation for Integration to Oracle E-Business Suite 11i

[8] Hyland Software is a Lawson Partner

[9] Hyland Software's OnBase OnLine Receives SysTrust Certification

[10] NorthCoast 99

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@@ Line 36: / Line 36: @@
 September 1, 2010: Hershey Systems (private, [[Santa Fe Springs, California]] maker of Singularity, a document management system marketed to higher education institutions.
-September, 24, 2010: Computer Systems Company, Inc. (dba The CSC Group) (private, [[Strongsville, Ohio]]-based provider of healthcare software and documenent conversion services.
+September 24, 2010: Computer Systems Company, Inc. (dba The CSC Group) (private, [[Strongsville, Ohio]]-based provider of healthcare software and documenent conversion services.
 === Milestones ===