Special measures

Special measures is a status applied by regulators of public services in Britain to providers who fall short of acceptable standards.

In education

Ofsted and Estyn, the schools inspection agencies, to schools in England and Wales, respectively, when it considers that they fail to supply an acceptable level of education and appear to lack the leadership capacity necessary to secure improvements. A school subject to special measures will have regular short-notice Ofsted inspections to monitor its improvement. The senior managers and teaching staff can be dismissed and the school governors replaced by an appointed executive committee. If poor performance continues the school may be closed.

Notice to improve

The current circumstances under which a school may be placed in special measures, and the procedures to follow, are stipulated by the Education Act 2005. Prior to 2005 special measures were applied to any school which was failing to supply an acceptable level of education; potential for improvement under current leadership was not taken into account. Under the new rules, schools demonstrating such potential are instead given a notice to improve and reinspected after one year.

Actions

Once an institution has been placed in special measures, they are presented with an action plan by the inspectors detailing the key areas they need to develop in order to leave the category. Monitoring of this action plan then passes to HMI (Her Majesty’s Inspectors) who visit the school typically once a term for 1-2 days to evaluate progress. Once HMI are satisfied that the action plan has been completed and all points satisfactorily addressed, then they will refer the school back to Ofsted and ask them to schedule a second Section 5 Inspection. If Ofsted agree with HMI’s judgement, the school is then removed from the special measures category.

Support for schools that enter special measures comes in a variety of forms, and varies from local authority to local authority. Typically though schools will benefit from significant extra resources – both in terms of extra funds and consultancy from the local authority and external providers.

In the NHS

Monitor is responsible for putting NHS foundation trusts into special measures, while the NHS Trust Development Authority is responsible for other NHS trusts. This action is normally triggered by a Care Quality Commission inspection. An improvement director will be externally appointed and the failing Trust partnered with another high-performing Trust. An action plan is produced which is published on the NHS Choices website. Monitor may suspend some or all of the freedoms a Foundation trust has to operate as an autonomous body. Changes of the leadership of the organisation may be made.

Effectiveness

According to Dr Foster the decision to put 11 trusts into special measures in July 2013 is likely to have saved hundreds of lives.