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[[Special:Contributions/81.110.178.130|81.110.178.130]] ([[User talk:81.110.178.130|talk]]) 11:31, 22 May 2019 (UTC)
[[Special:Contributions/81.110.178.130|81.110.178.130]] ([[User talk:81.110.178.130|talk]]) 11:31, 22 May 2019 (UTC)

== Updated Pharmacy2U Wikipedia entry - 22/05/19 ==

''Updated entry for Pharmacy2U based on the ongoing editorial feedback we've had. The sources have been reviewed and substituted following the feedback from Spintendo on the 18th April 2019. The specific changes and reasoning have been outlined in previous posts on this talk page. Any questions, please let me know.''

{{request edit}}

- - -

{{Infobox company
| name = Pharmacy2U
| logo = [[File:P2ULogo Blue.png|thumb|Pharmacy2U logo.]]
| type = Online pharmacy
| industry = Pharmaceutical
| fate =
| predecessor = <!-- or: | predecessors = -->
| successor = <!-- or: | successors = -->
| founded = 1999
| founder = Daniel Lee
| defunct = <!-- {{End date|YYYY|MM|DD}} -->
| hq_location_city = Leeds
| hq_location_country = United Kingdom
| area_served = Prescriptions (England), Retail products (global)
| key_people = Mark Livingstone (CEO), Daniel Lee (CPO), Gary Dannatt (COO), Maya Moufarek (CMO)
| products = NHS repeat prescriptions service
| owner = <!-- or: | owners = -->
| num_employees = 360
| num_employees_year = <!-- Year of num_employees data (if known) -->
| parent =
| website = <!-- {{URL|https://www.pharmacy2u.co.uk/}} -->
}}

Pharmacy2U is an [[NHS]] contracted [[online pharmacy]]. It was founded by pharmacist Daniel Lee. They manage NHS repeat [[prescriptions]] for over 300,000 [[patients]]. They also offer an Online Doctor GP consultation service. They are the largest NHS contracted Pharmacy according to the statistics for November 2018<ref>{{cite web |title=Dispensing contractors' data {{!}} NHSBSA |url=https://www.nhsbsa.nhs.uk/prescription-data/dispensing-data/dispensing-contractors-data |website=www.nhsbsa.nhs.uk |accessdate=22 May 2019}}</ref> from the NHS Business Services Authority.<br>

'''Foundation'''<br>

Pharmacy2U was founded by pharmacist Daniel Lee in November 1999, becoming the UK’s first online pharmacy.<br>

Initially, the [[British Medical Association]] expressed concern over the innovation and the National Pharmaceutical Association resisted the move towards filling prescriptions online due to concerns about changes to the medical industry’s infrastructure<ref>{{cite web |title=UK's first online pharmacy opens |url=http://news.bbc.co.uk/1/hi/health/537928.stm |website=news.bbc.co.uk |publisher=BBC News |accessdate=22 May 2019}}</ref>.<br>

However, an inspection positively recommended that Pharmacy2U stay open, which led to an amendment of the 1968 Medicines Act as well as the code of ethics of the [[Royal Pharmaceutical Society]]<ref>{{cite journal |title=Internet pharmacy |journal=The Pharmaceutical Journal |date=27 November 1999 |volume=263 |page=841}}</ref>. This allowed for the establishment of Internet-based pharmacies.<br>

The Pharmacy2U website launched in June 2000, as the [[UK]] government allowed the transfer of prescriptions electronically. In August 2000, Pharmacy2U was one of the founding members of the European Association of Mail Service Pharmacies<ref>{{cite journal |title=nternet-Apotheken: Qualitätssiegel entwickeln |journal=German Medical Journal |date=August 2000 |url=https://www.aerzteblatt.de/archiv/25336 |accessdate=22 May 2019}}</ref>.<br>

'''[[Electronic Prescription Service]] (EPS)'''<br>

In March 2001, Lord Hunt (Parliamentary Under-Secretary of State in the House of Lords) approved three pilot schemes to test the benefits, costs and risks of the electronic transfer of prescriptions (EPS but formally known as ETP). He said, “I believe ETP has enormous potential to bring real and significant benefits to patients and represents another major step towards modernising primary care”<ref>{{cite journal |title=Great interest in ETP trials |journal=The Pharmaceutical Journal |date=October 21, 2000 |volume=265 |issue=7119 |page=592}}</ref>.<br>

Patients could request prescriptions electronically, and receive their medication by a postal delivery rather than picking it up in person<ref>{{cite news |title=Whitehall is late getting online |url=https://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/2716274/Whitehall-is-late-getting-online.html |accessdate=22 May 2019 |publisher=The Telegraph |date=29 April 2001}}</ref>. Pharmacy2U was involved in the first pilots to trial it<ref>{{cite news |title=Patients to get home delivery of medicines |publisher=The Yorkshire Post |date=14 August 2001}}</ref>.<br>

It was one of three companies chosen by the NHS to run the pilot program and trial which covered prescriptions in Stockport and the South of England. Seventy general practice surgeries were involved, as well as partners EMIS Health, Hadley Healthcare, and the NorthWest Co-op in the UK. In 2002, the Pharmaceutical Journal determined “the Pharmacy2U pilot hs raced into the clear lead”<ref>{{cite journal |title=Department of Health speeds up ETP assessments as pilots make slow start |journal=The Pharmaceutical Journal |date=August 24, 2002 |volume=269 |page=242 |url=https://www.pharmaceutical-journal.com/news-and-analysis/features/pj-online-news-feature-department-of-health-speeds-up-etp-assessments-as-pilots-make-slow-start/20007523.article |accessdate=22 May 2019}}</ref>. In October 2002, a survey of 100 patients who had used the service for at least a month, 90% confirmed home delivery was ether ‘helpful’ or ‘very helpful’<ref>{{cite journal |title=PJ Online {{!}} News: Patients give approval to ETP repeat prescriptions |journal=The Pharmaceutical Journal |date=October 26, 2002 |volume=269 |issue=7221 |page=598 |url=https://www.pharmaceutical-journal.com/pj-online-news-patients-give-approval-to-etp-repeat-prescriptions/20008022.article |accessdate=22 May 2019 |language=en}}</ref>.<br>

'''Early years'''<br>

In 2003 [[The Guardian]] stated that Pharmacy2U had organised the biggest change in the UK market in moving towards electronic prescriptions by “allowing patients” prescriptions to be delivered anywhere in the UK for no extra charge. Delivery required the signature of the patient or their named representative". By that year it had incorporated 142 surgeries into its program<ref>{{cite news |last1=Mathieson |first1=S. A. |title=Inside IT: All good things come to an end |url=https://www.theguardian.com/technology/2003/jul/10/medicineandhealth.onlinesupplement |accessdate=22 May 2019 |work=The Guardian |date=10 July 2003}}</ref>. By 2008, the company was serving 250 general practices with £12 million in sales.<br>

In October 2015, Pharmacy2U were fined by the [[Information Commissioner’s Office]] for selling the names and addresses of patients without their permission. Pharmacy2U apologised for the “regrettable incident”<ref>{{cite news |last1=Green |first1=Chris |title=NHS-approved pharmacy fined for selling patients' details without their consent |url=https://www.independent.co.uk/news/uk/crime/pharmacy2u-nhs-approved-pharmacy-fined-130000-for-selling-patients-details-without-their-consent-a6701411.html |accessdate=22 May 2019 |work=The Independent |date=20 October 2015 |language=en}}</ref>. Following the incident, they agreed to no longer sell any patient data.<br>

During the opening of their £3.5 million Leeds-based dispensary in 2015, Pharmacy2U stopped providing medication for several weeks due to a failure in their automated dispensing system<ref>{{cite news |last1=Ward |first1=Victoria |title=Hundreds of patients left without medicines over Christmas due to technical problems at online pharmacy |url=https://www.telegraph.co.uk/news/health/12075810/Hundreds-of-patients-left-without-medicines-over-Christmas-due-to-technical-problems-at-online-pharmacy.html |accessdate=22 May 2019 |work=The Telegraph |date=31 December 2015}}</ref>. The problems were corrected in January 2016. The Pharmacy2U facility won the Logistics awards for ‘best new facility’ in September 2017 and served over 300,000 patients in 2018.<br>

'''Merger with ChemistDirect.co.uk'''<br>

In January 2016, Pharmacy2U merged with [[Chemist Direct|ChemistDirect.co.uk]] who specialise in over-the-counter remedies and everyday hygiene products. The deal was reported to be worth more than £43 million including investment from specialist healthcare investor G Square and was supported by £10 million from the Business Growth Fund (BGF). The merger created was reported to have created a combined patient-base of £1.5 million. ChemistDirect.co.uk’s Mark Livingstone took on the role of Chief Executive Officer (CEO) for the newly formed group with Daniel Lee moving to Chief Pharmacy Officer. Mark previously worked as CEO and co-founder of subscription entertainment company LoveFilm and was a founding investor in healthy snack company [[Graze]]<ref>{{cite news |last1=Tamlyn |first1=James |title=Online pharmacy Chemist Direct in merger deal |work=Birmingham Post |date=5 July 2016}}</ref>.<br>

The executive team were joined by Maya Moufarek as Chief Marketing Officer and Gary Dannatt as Chief Operating Officer.<br>

'''2016 onwards'''<br>

Pharmacy2U had a 212% increase in sign-ups in 2018. It serves over 300,000 patients and dispenses over 500,000 prescription items each month. Pharmacy2U is rated ‘excellent’ on Trustpilot from over 100,000 reviews.<br>

In July 2017, Pharmacy2U’s direct mail was criticised for leaving patients “confused” about their repeat prescriptions. This led to an overhaul of their direct mail and messaging<ref>{{cite news |last1=Tominey |first1=Camilla |title=Pharmacy2U repeat prescriptions: NHS patients ‘confused’ over P2U direct mail campaign |url=https://www.express.co.uk/news/uk/829082/Pharmacy2U-repeat-prescriptions-NHS-P2U-Leeds-direct-mail |accessdate=22 May 2019 |work=Express.co.uk |date=16 July 2017 |language=en}}</ref>.<br>

A feature on the future of prescriptions for [[Wired magazine]], stated that Pharmacy2U will be able to distribute nearly six million medications a month by 2020<ref>{{cite web |title=A prescription for the future |url=https://www.wired.co.uk/article/a-prescription-for-the-future |website=wired.co.uk |publisher=Wired UK |accessdate=22 May 2019 |date=21 August 2018}}</ref>.<br>

'''Awards'''<br>

* ‘Amazon Growing Business of the Year Award’ | [[Amazon (company)|Amazon]] Business Awards | 2018
* ‘Warehouse Operations’ | CILT Annual Awards for Excellence | 2017
* ‘Overall winner’ and ‘best new facility’ | The Logistics Awards | 2017
* ‘Small business of the Year Award’ | The Yorkshire Post | 2007

[[User:C Cantrill|C Cantrill]] ([[User talk:C Cantrill|talk]]) 11:34, 22 May 2019 (UTC)

Revision as of 11:34, 22 May 2019

This reads like an advert

For example:

"Pharmacy2U became the UK's first online pharmacy. The British Medical Association expressed concern over the innovation, and the National Pharmaceutical Association..." — Preceding unsigned comment added by 5.65.92.158 (talk) 21:28, 28 January 2016 (UTC)[reply]

Updated Pharmacy2U content

Hello,

My name is Christopher Cantrill. I am a contract worker for Pharmacy2U, which I'm flagging as a conflict of interest. I've been asked to update the Pharmacy2U Wikipedia page, bringing it up to date following a merger in 2016. I understand this is classified as an 'actual conflict of interest' and would like to discuss potential amendments in the article to ensure there is no conflict with the terms of use. Below is the proposed edit to the existing page for Pharmacy2U. Our objectives are:

→ Update to include details on our 2016 merger and subsequent events

→ Provide an updated structure which is clearer for the reader (e.g. not decade based)

→ Ensure it's factually correct

The draft copy is in the below Google document for review and I would very much appreciate your notes.

LINK: P2U DRAFT WIKI PAGE

Please note - new to writing for Wikipedia so need to get a grip of the referencing/tagging procedures. If there's anything else you need from me, please let me know. — Preceding unsigned comment added by 62.172.208.66 (talk) 13:44, 20 March 2019 (UTC)[reply]

Please create an account and make then follow Wikipedia:Paid-contribution_disclosure#How_to_disclose. Then please copy your proposed text here (not google docs) and explain how it is different to the current article and how these changes are supported by independent, reliable references. You will need to format the references using wiki-mark up - see Help:Referencing for beginners. Finally, please sign your posts using ~~~~. SmartSE (talk) 13:57, 20 March 2019 (UTC)[reply]

Updated Pharmacy2U content | Work In Progress | April 2019

I am looking to update Pharmacy2U's Wikipedia entry. I am employed by Pharmacy2U and have flagged the COI on talk pageuser page. I am proposing a significant update to the P2U page so have been advised to provide a detailed breakdown of what's been changed and why.

Extended content

Why are we making changes?

The current P2U Wikipedia page has out of date content, inaccuracies and isn't structured in a particularly readable format.


What are the changes?


Here's a breakdown of the changes which have been made:


Summary box:


  1. Key people updated to reflect current exec team
  2. Founder amended to 'Daniel Lee', removing 'Julian Harrison'. He joined as a director in 2000.
  3. Area served, 'Prescriptions (UK)' amended to 'Prescriptions (England)'
  4. 'Revenue', 'net income' and 'employees' figures updated


Core text:


'Pharmacy2U is an online mail-order pharmacy located in the UK. The company was founded by pharmacist Daniel Lee in 1999. Pharmacy2U has been involved in piloting the electronic transfer of prescriptions in the UK.'


amended to:


'Pharmacy2U is an NHS contracted online pharmacy. It was founded by pharmacist Daniel Lee. They manage NHS repeat prescriptions for over 300,000 patients. They also offer an Online Doctor GP consultation service. They are the largest NHS contracted Pharmacy according to the statistics for November 2018[1] from the NHS Business Services Authority.

The primary change is referring to P2U as an 'Online pharmacy'. This covers NHS prescriptions and an Online Doctor service. As these are services, the Wiki definition of mail order isn't sufficient for what the company currently does.

Section 1: 'Foundation'


Founder Daniel Lee worked for his family's pharmacy business until 1999, when he decided to form his own company. His father owned a chain of chemists shops in Leeds. He thought of the idea to found an Internet mail-order pharmacy in 1997 after a report by the NHS about its initiative to deliver prescriptions to patients more efficiently. Although at the time it was not legal to sell prescriptions by mail in the UK, Lee sold his apartment for £100,000 in order to put the money into the creation of Pharmacy2u.co.uk, basing his shipping out of his father's pharmacy business. The site went live in November 1999, and used a courier service.[2] Julian Harrison from Andersen Consulting became a director in January 2000.[3]


  • Removed reference to Julian Harrison reference as he was a director, not the founder.


Amended to:


Pharmacy2U was founded by pharmacist Daniel Lee in November 1999. It became the UK’s first online pharmacy and was inspired by a 1997 report by the NHS about its initiative to deliver prescriptions to patients more efficiently.

Cut down on initial backstory but keep the salient information, for the purpose of brevity.


'Initially, the British Medical Association expressed concern over the innovation and the National Pharmaceutical Association resisted the move towards filling prescriptions online due to concerns about changes to the medical industry’s infrastructure[2]. However, an inspection positively recommended that Pharmacy2U stay open, which led to an amendment of the 1968 Medicines Act as well as the code of ethics of the Royal Pharmaceutical Society. This allowed for the establishment of Internet-based pharmacies.
'


Above largely the same as current version.


Section 2: 'Electronic Prescription Service (EPS)'


Note: New section header to pull out the potentially complicated EPS information. Content kept the same aside from that.


Section 3: Early years


New section header replacing '2000s'. Consistent with language used in other Wiki company profiles.


'In June 2000 the company relaunched its website as the UK government allowed the transfer of prescriptions electronically.[6] In August 2000 Pharmacy2U was one of the founding members of the European Association of Mail Service Pharmacies.[7] In October 2000 the firm OnMedica invested £2 million into Pharmacy2U.[8] By 2001 the website had about half a million pounds in sales.[2]


In November 2000 the company launched the first ever advertising campaign for an online pharmacy.[9] In 2001 the company was used as a benchmark for price comparison for pharmaceuticals in the UK by the BBC.[10] In 2001 the company was awarded a pilot program from the NHS for the electronic transfer of prescriptions.[11] In 2001 Pharmacy2U also produced the UK's first mail order pharmacy catalogue.[12] The company also provided non-prescription health and beauty products for sale.[13]


In 2001 Pharmacy2U backed an electronic transfer of prescription pilot where patients could request prescriptions electronically and receive a postal delivery instead of having to do an in-person pick-up.[14] It was one of three companies chosen by the NHS to run the pilot program and trial, which covered prescriptions in Stockport and the South of England. It focused on the requesting and electronic prescribing of repeat prescriptions and their home delivery. Seventy general practice surgeries were involved, as well as partners EMIS Health, Hadley Healthcare, and the NorthWest Co-op in UK.[15]


In 2003 The Guardian stated that Pharmacy2U had organized the biggest change in the UK market in moving towards electronic prescriptions by "allowing patients' prescriptions to be delivered anywhere in the UK for no extra charge. Delivery required the signature of the patient or their named representative". By that year it had incorporated 142 surgeries into its program.[16] In 2004 an evaluation of the technical models used in the English ETP pilots was undertaken by Bob Sugden and Rob Wilson, in which they stated that the pilots had been technically viable.[17][18] Studies commissioned by Pharmacy2U revealed that one third of UK patients' prescriptions were not filled.[19]


In 2007, the company was presented with the Yorkshire Post's Small Business of the Year Award.[20]


In 2008 the company had £12 million in sales.[2] At this point it served 250 general practice surgeries and provided white label pharmacy ecommerce systems for supermarkets.[21] In 2012 Andy Hornby became chairman of the board for the company.[22] That year the company also launched an automated phone prescription service allowing patients to request repeat prescriptions by telephone.[23]'

Amended to


'In 2003 The Guardian stated that Pharmacy2U had organised the biggest change in the UK market in moving towards electronic prescriptions by “allowing patients” prescriptions to be delivered anywhere in the UK for no extra charge. Delivery required the signature of the patient or their named representative". By that year it had incorporated 142 surgeries into its program[3].

By 2008 the company was serving 250 general practice surgeries and provided white label pharmacy e-commerce systems for supermarkets[4]. with £12 million in sales[5]. They also launched an automated phone prescription service allowing patients to request their repeat prescriptions by telephone[6].

In October 2015, Pharmacy2U were fined by the Information Commissioner’s Office for selling the names and addresses of patients without their permission. Pharmacy2U apologised for the “regrettable incident”[7], and following a review of their internal policies agreed to no longer sell any patient data.

During the opening of their £3.5 million Leeds-based dispensary in 2015, Pharmacy2U stopped providing medication for several weeks due to a failure in their automated dispensing system[8]. The problems were corrected in January 2016 and Pharmacy2U won the Logistics awards for ‘best new facility’ in September 2017[9]. in 2018 the facility served over 300,000 patients.
'

  • Removed first three paragraphs of original text for purposes of brevity.
  • Kept remaining text as is, adding additional context regarding 2015 failure to deliver medication.

Section 4 & 5: Merger with ChemistDirect.co.uk/Exec time


Expanded on the basic information in current listing with details of backers and management board changes.


Section 6 & 7: 2016 onward/Awards

  • Added in up to date information about post-merger performance
  • Kept details regarding direct mail controversy
  • Added additional awards and put in their own clearer section

Removed:

  • P2U did not acquire Wiggly-Amps in January 2019. This was Boots.
  • 'Although the company claims to deliver prescribed medication to any UK address' is not a supported claim - P2U's website and marketing materials specify the NHS prescription service is only available in England. As this is the case, a source should be provided to validate the accusation.

Notes:

  • Shifted from US to UK spellings (e.g. 'organization' to 'organisation') as P2U is a British company.

Thank you for reading. Full text below. - any issues please let me know as dedicated to getting this to the right level!


Pharmacy2U
Company typeOnline pharmacy
IndustryPharmaceutical
Founded1999
FounderDaniel Lee
Headquarters
Leeds
,
United Kingdom
Area served
Prescriptions (England), Retail products (global)
Key people
Daniel Lee (CPO), Gary Dannatt (COO), Maya Moufarek (CMO)
ProductsNHS repeat prescriptions service
Number of employees
360

UPDATED PAGE:

Pharmacy2U is an NHS contracted online pharmacy. It was founded by pharmacist Daniel Lee. They manage NHS repeat prescriptions for over 300,000 patients. They also offer an Online Doctor GP consultation service. They are the largest NHS contracted Pharmacy according to the statistics for November 2018[1] from the NHS Business Services Authority.

1. Foundation

Pharmacy2U was founded by pharmacist Daniel Lee in November 1999. It became the UK’s first online pharmacy and was inspired by a 1997 report by the NHS about its initiative to deliver prescriptions to patients more efficiently.

Initially, the British Medical Association expressed concern over the innovation and the National Pharmaceutical Association resisted the move towards filling prescriptions online due to concerns about changes to the medical industry’s infrastructure[10]. However, an inspection positively recommended that Pharmacy2U stay open, which led to an amendment of the 1968 Medicines Act as well as the code of ethics of the Royal Pharmaceutical Society. This allowed for the establishment of Internet-based pharmacies.

The Pharmacy2U website launched in June 2000, as the UK government allowed the transfer of prescriptions electronically[11]. In August 2000, Pharmacy2U was one of the founding members of the European Association of Mail Service Pharmacies[12].

2. Electronic Prescription Service (EPS)

In 2001 Pharmacy2U was awarded a pilot program from the NHS for the electronic transfer of prescriptions[13], where patients could request prescriptions electronically and receive a postal delivery instead of having to do an in-person pick-up[14].

Pharmacy2U was one of only three companies chosen by the NHS to run the pilot programme and trial, which covered prescriptions in Stockport and the South of England. It focused on the requesting and electronic prescribing of repeat prescriptions and their home delivery. Seventy general practice surgeries were involved, as well as partners EMIS Health, Hadley Healthcare, and the NorthWest Co-op in the UK[15].

3. Early years

In 2003 The Guardian stated that Pharmacy2U had organised the biggest change in the UK market in moving towards electronic prescriptions by “allowing patients” prescriptions to be delivered anywhere in the UK for no extra charge. Delivery required the signature of the patient or their named representative". By that year it had incorporated 142 surgeries into its program[16].

By 2008 the company was serving 250 general practice surgeries and provided white label pharmacy e-commerce systems for supermarkets[17]. with £12 million in sales[18]. They also launched an automated phone prescription service allowing patients to request their repeat prescriptions by telephone[19].

In October 2015, Pharmacy2U were fined by the Information Commissioner’s Office for selling the names and addresses of patients without their permission. Pharmacy2U apologised for the “regrettable incident”[20], and following a review of their internal policies agreed to no longer sell any patient data.

During the opening of their £3.5 million Leeds-based dispensary in 2015, Pharmacy2U stopped providing medication for several weeks due to a failure in their automated dispensing system[21]. The problems were corrected in January 2016 and Pharmacy2U won the Logistics awards for ‘best new facility’ in September 2017[22]. in 2018 the facility served over 300,000 patients.

4. Merger with ChemistDirect.co.uk

In January 2016, Pharmacy2U merged with ChemistDirect.co.uk who specialise in over-the-counter remedies and everyday hygiene products. The deal was reported to be worth more than £40 million including investment from specialist healthcare investor G Square and was supported by £10 million from the Business Growth Fund (BGF). It led to a combined customer base of 1.5 million[23].

5. New executive team

ChemistDirect.co.uk’s Mark Livingstone took on the role of Chief Executive Officer (CEO) for the newly formed group with Daniel Lee moving to Chief Pharmacy Officer. He previously worked as CEO and co-founder of subscription entertainment company LoveFilm and was a founding investor in healthy snack company Graze[24].

Livingstone said, “Pharmacy2U has enjoyed a phenomenal period of high growth and we’re delighted to have secured investment from healthcare specialist investor G Square and our existing backers BGF, which will help us continue to innovate and improve our service for our patients[25]”.

The executive team were joined by Maya Moufarek as Chief Marketing Officer and Gary Dannatt as Chief Operating Officer.

6. 2016 onwards

Pharmacy2U has seen a 212% increase in sign-ups over the last year with over 300,000 people now using the service. As of March 2019, Pharmacy2U is rated ‘excellent’ on Trustpilot from over 100,000 reviews[26].

Research commissioned by Pharmacy2U showed that, on average, they were paid 38p less per item than an average high street pharmacy. As of April 2014 they were paid £4,157,107 less in fees[27].

In July 2017, Pharmacy2U’s direct mail was criticised for leaving patients “confused” about their repeat prescriptions. This led to an overhaul of their direct mail and messaging[28].

A feature on the future of prescriptions for Wired magazine, stated that Pharmacy2U will be able to distribute nearly six million medications a month by 2020[29].

7. Awards[30]

  • ‘Amazon Growing Business of the Year Award’ | Amazon Business Awards | 2018
  • ‘Warehouse Operations’ | CILT Annual Awards for Excellence | 2017
  • ‘Overall winner’ and ‘best new facility’ | The Logistics Awards | 2017
  • ‘Small business of the Year Award’ | The Yorkshire Post | 2007

References

  1. ^ a b "NHS Business Services Authority statistics". Pharmacy and Appliance Contractor Dispensing Data. Retrieved 25 March 2019.
  2. ^ "UK's first online pharmacy opens". BBC. 27 November 1999. Retrieved 25 March 2019.
  3. ^ Mathieson, S. A. (10 July 2003). "Inside IT: All good things come to an end". The Guardian. The Guardian. Retrieved 25 March 2019.
  4. ^ Caldwell, Tracey (30 June 2008). "Virtualization Software Will Help Optimize IT for Business". CIO. CIO. Retrieved 25 March 2019.
  5. ^ Clarke, Jody (29 August 2008). "Daniel Lee: The man who modernised prescriptions". MoneyWeek. MoneyWeek. Retrieved 25 March 2019.
  6. ^ Waldron, James (5 July 2012). "Pharmacy2U launches automated prescription service | Chemist+Druggist". www.chemistanddruggist.co.uk. Chemist and Druggist. Retrieved 25 March 2019.
  7. ^ Green, Chris (20 October 2015). "NHS-approved pharmacy fined for selling patients' details without their consent". The Independent. Independent. Retrieved 25 March 2019.
  8. ^ Horti, Samuel (22 December 2015). "GPhC to carry out 'special inspection' of Pharmacy2U | Chemist+Druggist". www.chemistanddruggist.co.uk. Chemist and Druggist. Retrieved 25 March 2019.
  9. ^ "Previous Winners | The Logistics Awards 2019". www.logisticsawards.co.uk. Retrieved 25 March 2019.
  10. ^ "UK's first online pharmacy opens". BBC. 27 November 1999. Retrieved 25 March 2019.
  11. ^ Nadeem, Hubeena (9 June 2000). "Pharmacy2u.co.uk relaunches for ETP". Campaign. Retrieved 25 March 2019.
  12. ^ "Internet-Apotheken: Qualitätssiegel entwickeln". German Medical Journal. August 2000. Retrieved 25 March 2019.
  13. ^ "Pharmacy2U Launches NHS Repeat E-prescriptions Service". Digital Health. 27 June 2002. Retrieved 25 March 2019.
  14. ^ "Whitehall is late getting online". The Telegraph. 29 April 2001. Retrieved 25 March 2019.
  15. ^ Goddard, Charlotte (16 October 2002). "Online Pharmacies: What the doctor downloaded". Campaign. Retrieved 25 March 2019.
  16. ^ Mathieson, S. A. (10 July 2003). "Inside IT: All good things come to an end". The Guardian. The Guardian. Retrieved 25 March 2019.
  17. ^ Caldwell, Tracey (30 June 2008). "Virtualization Software Will Help Optimize IT for Business". CIO. CIO. Retrieved 25 March 2019.
  18. ^ Clarke, Jody (29 August 2008). "Daniel Lee: The man who modernised prescriptions". MoneyWeek. MoneyWeek. Retrieved 25 March 2019.
  19. ^ Waldron, James (5 July 2012). "Pharmacy2U launches automated prescription service | Chemist+Druggist". www.chemistanddruggist.co.uk. Chemist and Druggist. Retrieved 25 March 2019.
  20. ^ Green, Chris (20 October 2015). "NHS-approved pharmacy fined for selling patients' details without their consent". The Independent. Independent. Retrieved 25 March 2019.
  21. ^ Horti, Samuel (22 December 2015). "GPhC to carry out 'special inspection' of Pharmacy2U | Chemist+Druggist". www.chemistanddruggist.co.uk. Chemist and Druggist. Retrieved 25 March 2019.
  22. ^ "Previous Winners | The Logistics Awards 2019". www.logisticsawards.co.uk. Retrieved 25 March 2019.
  23. ^ "Pharmacy2U secures further investment". BGF. Business Growth Fund. 26 March 2018. Retrieved 25 March 2019.
  24. ^ "Getting To Know You: Mark Livingstone, CEO, Pharmacy2U". Business Matters. Business Matters. 31 October 2018. Retrieved 25 March 2019.
  25. ^ "Pharmacy2U secures further investment". Business Growth Fund. 26 March 2018. Retrieved 25 March 2019.
  26. ^ "Pharmacy2U Ltd is rated "Excellent" with 9.0 / 10 on Trustpilot". Trustpilot. Retrieved 25 March 2019.
  27. ^ "Did you know Pharmacy2U is paid less by the NHS?". www.pharmacy2u.co.uk. Pharmacy2U. Retrieved 25 March 2019.
  28. ^ Tominey, Camilla (16 July 2017). "Pharmacy2U repeat prescriptions: NHS patients 'confused' over P2U direct mail campaign". Express.co.uk. Express. Retrieved 25 March 2019.
  29. ^ "A prescription for the future". Wired UK. Wired UK. 21 August 2018. Retrieved 25 March 2019.
  30. ^ "Press and awards". www.pharmacy2u.co.uk. Pharmacy2U. Retrieved 25 March 2019.

C Cantrill (talk) 15:30, 27 March 2019 (UTC)[reply]

Reply 18-APR-2019

Below you will see where references from your request have been reviewed with feedback inserted denoting either those sources which are acceptable for use (✓) or those which are problematic (✗). Please read the enclosed notes within the reference review section below for information on each type of reference. Taking this information, the request may then be re-drafted to include only the references and accompanying claim statements which are acceptable (uncontroversial). The edit request may then be resubmitted for final implementation into the article. Please note that this review does not affect references which already exist in the article but which were deemed problematic in this request. That is because this review concerns only references as they have been submitted for incorporation into a newer version of the article. The review passes no judgement on their continued use in the present version of the article. Regards,  Spintendo  08:00, 18 April 2019 (UTC)[reply]

Reference review 18-APR-2019

 

  • Green tickY Acceptable for use - reliable, independent sources.[note 1]
  1. "UK's first online pharmacy opens". BBC. 27 November 1999. Retrieved 25 March 2019.
  2. "Internet-Apotheken: Qualitätssiegel entwickeln". German Medical Journal. August 2000. Retrieved 25 March 2019.
  3. "Whitehall is late getting online". The Telegraph. 29 April 2001. Retrieved 25 March 2019.
  4. Mathieson, S. A. (10 July 2003). "Inside IT: All good things come to an end". The Guardian. The Guardian. Retrieved 25 March 2019.
  5. "A prescription for the future". Wired UK. Wired UK. 21 August 2018. Retrieved 25 March 2019.
  6. Green, Chris (20 October 2015). "NHS-approved pharmacy fined for selling patients' details without their consent". The Independent. Independent. Retrieved 25 March 2019.
  7. Tominey, Camilla (16 July 2017). "Pharmacy2U repeat prescriptions: NHS patients 'confused' over P2U direct mail campaign". Express.co.uk. Express. Retrieved 25 March 2019.
  • Red XN Problematic - based on press releases.[note 2]
  1. Caldwell, Tracey (30 June 2008). "Virtualization Software Will Help Optimize IT for Business". CIO. CIO. Retrieved 25 March 2019.
  2. Nadeem, Hubeena (9 June 2000). "Pharmacy2u.co.uk relaunches for ETP". Campaign. Retrieved 25 March 2019.
  3. "Pharmacy2U Launches NHS Repeat E-prescriptions Service". Digital Health. 27 June 2002. Retrieved 25 March 2019.
  4. Goddard, Charlotte (16 October 2002). "Online Pharmacies: What the doctor downloaded". Campaign. Retrieved 25 March 2019.
  5. "Pharmacy2U secures further investment". BGF. Business Growth Fund. 26 March 2018. Retrieved 25 March 2019.
  6. "Pharmacy2U secures further investment". Business Growth Fund. 26 March 2018. Retrieved 25 March 2019.
  • Red XN Problematic - based on an interview.[note 3]
  1. Clarke, Jody (29 August 2008). "Daniel Lee: The man who modernised prescriptions". MoneyWeek. MoneyWeek. Retrieved 25 March 2019.
  2. "Getting To Know You: Mark Livingstone, CEO, Pharmacy2U". Business Matters. Business Matters. 31 October 2018. Retrieved 25 March 2019.
  • Red XN Problematic - industry related.[note 4]
  1. Waldron, James (5 July 2012). "Pharmacy2U launches automated prescription service | Chemist+Druggist". www.chemistanddruggist.co.uk. Chemist and Druggist. Retrieved 25 March 2019.
  2. Horti, Samuel (22 December 2015). "GPhC to carry out 'special inspection' of Pharmacy2U | Chemist+Druggist". www.chemistanddruggist.co.uk. Chemist and Druggist. Retrieved 25 March 2019.
  3. "Press and awards". www.pharmacy2u.co.uk. Pharmacy2U. Retrieved 25 March 2019.
  4. "Did you know Pharmacy2U is paid less by the NHS?". www.pharmacy2u.co.uk. Pharmacy2U. Retrieved 25 March 2019.
  1. "Previous Winners | The Logistics Awards 2019". www.logisticsawards.co.uk. Retrieved 25 March 2019.
  2. "Pharmacy2U Ltd is rated "Excellent" with 9.0 / 10 on Trustpilot". Trustpilot. Retrieved 25 March 2019.

___________

  1. ^ These are the best sources to use, because they represent reliable independent publications.
  2. ^ These are problematic for use because they contain information which comes directly from the company. (See WP:NPOV, WP:SELFPUB.)
  3. ^ Because the source for this information is an individual speaking about the company which employs them, it is essentially a press release.
  4. ^ These publications are related to the industry that the company exists within, and thus, their coverage of news items is naturally skewed toward the subject company. Impartiality is not assured.
  5. ^ These sources offer information which is promotional in nature, and are not independent, reliable sources.

Problematic sources

Thank you for your time and feedback on this entry. I'm going to work through and change what I can. Can I just clarify a couple of things?

Problematic sources

Most of the references cited are currently live on the existing entry. I understand that this is more about what we put live now s opposed to what's happened in the past but does it mean they shouldn't have been approved initially? Or does it mean that they are advisory?

When a source is listed as problematic, can it be kept if the core text explains it more? E.g. when we use an interview with Daniel Lee, the founder - can we still use it if we introduce it as 'In an interview, Daniel Lee said' so it's clearer?

When something is problematic, is the answer just to remove the reference? E.g. P2U winning the Logistics Award. That happened and stating it is a matter of fact. So, if the reference is an issue, can we just remove the reference?

Thank you again - and apologies for my naivete! Absolutely huge learning curve and appreciate the help!

C Cantrill (talk) 10:42, 24 April 2019 (UTC)[reply]

Reply 24-APR-2019

Thank you for your questions.

  1. Does it mean they shouldn't have been approved initially? As the review is a creation of mine based on my interpretation of policies and guidelines, the review would apply only to sources which I would be placing in the article if I were to approve them. Their earlier placements by other editors in the past are not what's being reviewed. Besides, if a source is strong enough to stand on its own, it need not rely solely on the inferences provided through a history of being used in the article by other editors (i.e., "Others have used it, so it must be ok.")
  2. When a source is listed as problematic, can it be kept if the core text explains it more? My review of these sources was based on the completed full mockup of the article in your proposal, which I believe shows the entire article as it was to be presented if approved. If that was the final version, then there was no additional "core text" to consider.
  3. When we use an interview with Daniel Lee, the founder - can we still use it if we introduce it as 'In an interview, Daniel Lee said' so it's clearer? That definately helps to clarify the statement, placing it in the interviewee's voice rather than Wikipedia's voice. That being said, the general nature of the interview process still keeps this as a problematic source.[a] When a company spokesperson answers questions put to them, it can be somewhat of an inefficient way of obtaining information. The answers given will most likely be placed through a filter that the company-paid spokesperson is consciously aware of. The answers given may or may not be subject to further review by the interviewer. This filter is usually meant to affect how the company is perceived by the public. This is not to say that the information obtained through an interview will invariably be false, or that it should never be used. Interviews are commonly used in thousands of Wikipedia articles. But where there's an interview, there are usually also other, more efficient sources of information to use.[b] (See also WP:PARTISAN.)

Regards,  Spintendo  12:25, 24 April 2019 (UTC)[reply]

Notes

  1. ^ When I say problematic I don't mean that it cannot be used, only that other issues are at play here. Lee's statement makes an evaluative claim about the profit generated by the company (that its 12 million in sales were due to the 250 general practice surgeries providing white label pharmacy e-commerce systems for supermarkets) and this is placed using Wikipedia's voice. Articles may make an analytic, evaluative, interpretive, or synthetic claim only if that has been published by a reliable secondary source. Placing it as a statement from Lee (despite them not being an accountant) and not in Wikipedia's voice might solve this issue. But the claim statement must first be connected to the preceding statement by having its punctuation fixed. (See note b.)
  2. ^ With regards to the Clarke interview of Daniel Lee, this source is additionally muddled by misplaced punctuation, such that an extra period in the proposed claim has rendered the statement as an incomplete sentence (".with £12 million in sales.[5]). The question then becomes about what Mr. Lee is stating in the interview with regards to 12 million.)

Errors

Hello.

I am working on a further draft of the P2U page following editor feedback. In the meantime I've noticed the following issues:

Information to be removed: It bought Wiggly-Amps, a health technology company, in January 2019, as part of a plan to allow patients to order prescriptions online by linking with their GP records.Cite error: A <ref> tag is missing the closing </ref> (see the help page). from the NHS Business Services Authority.

Foundation

Pharmacy2U was founded by pharmacist Daniel Lee in November 1999, becoming the UK’s first online pharmacy.

Initially, the British Medical Association expressed concern over the innovation and the National Pharmaceutical Association resisted the move towards filling prescriptions online due to concerns about changes to the medical industry’s infrastructure[1].

However, an inspection positively recommended that Pharmacy2U stay open, which led to an amendment of the 1968 Medicines Act as well as the code of ethics of the Royal Pharmaceutical Society[2]. This allowed for the establishment of Internet-based pharmacies.

The Pharmacy2U website launched in June 2000, as the UK government allowed the transfer of prescriptions electronically. In August 2000, Pharmacy2U was one of the founding members of the European Association of Mail Service Pharmacies[3].

Electronic Prescription Service (EPS)

In March 2001, Lord Hunt (Parliamentary Under-Secretary of State in the House of Lords) approved three pilot schemes to test the benefits, costs and risks of the electronic transfer of prescriptions (EPS but formally known as ETP). He said, “I believe ETP has enormous potential to bring real and significant benefits to patients and represents another major step towards modernising primary care”[4].

Patients could request prescriptions electronically, and receive their medication by a postal delivery rather than picking it up in person[5]. Pharmacy2U was involved in the first pilots to trial it[6].

It was one of three companies chosen by the NHS to run the pilot program and trial which covered prescriptions in Stockport and the South of England. Seventy general practice surgeries were involved, as well as partners EMIS Health, Hadley Healthcare, and the NorthWest Co-op in the UK. In 2002, the Pharmaceutical Journal determined “the Pharmacy2U pilot hs raced into the clear lead”[7]. In October 2002, a survey of 100 patients who had used the service for at least a month, 90% confirmed home delivery was ether ‘helpful’ or ‘very helpful’[8].

Early years

In 2003 The Guardian stated that Pharmacy2U had organised the biggest change in the UK market in moving towards electronic prescriptions by “allowing patients” prescriptions to be delivered anywhere in the UK for no extra charge. Delivery required the signature of the patient or their named representative". By that year it had incorporated 142 surgeries into its program[9]. By 2008, the company was serving 250 general practices with £12 million in sales.

In October 2015, Pharmacy2U were fined by the Information Commissioner’s Office for selling the names and addresses of patients without their permission. Pharmacy2U apologised for the “regrettable incident”[10]. Following the incident, they agreed to no longer sell any patient data.

During the opening of their £3.5 million Leeds-based dispensary in 2015, Pharmacy2U stopped providing medication for several weeks due to a failure in their automated dispensing system[11]. The problems were corrected in January 2016. The Pharmacy2U facility won the Logistics awards for ‘best new facility’ in September 2017 and served over 300,000 patients in 2018.

Merger with ChemistDirect.co.uk

In January 2016, Pharmacy2U merged with ChemistDirect.co.uk who specialise in over-the-counter remedies and everyday hygiene products. The deal was reported to be worth more than £43 million including investment from specialist healthcare investor G Square and was supported by £10 million from the Business Growth Fund (BGF). The merger created was reported to have created a combined patient-base of £1.5 million. ChemistDirect.co.uk’s Mark Livingstone took on the role of Chief Executive Officer (CEO) for the newly formed group with Daniel Lee moving to Chief Pharmacy Officer. Mark previously worked as CEO and co-founder of subscription entertainment company LoveFilm and was a founding investor in healthy snack company Graze[12].

The executive team were joined by Maya Moufarek as Chief Marketing Officer and Gary Dannatt as Chief Operating Officer.

2016 onwards

Pharmacy2U had a 212% increase in sign-ups in 2018. It serves over 300,000 patients and dispenses over 500,000 prescription items each month. Pharmacy2U is rated ‘excellent’ on Trustpilot from over 100,000 reviews.

In July 2017, Pharmacy2U’s direct mail was criticised for leaving patients “confused” about their repeat prescriptions. This led to an overhaul of their direct mail and messaging[13].

A feature on the future of prescriptions for Wired magazine, stated that Pharmacy2U will be able to distribute nearly six million medications a month by 2020[14].

Awards

  • ‘Amazon Growing Business of the Year Award’ | Amazon Business Awards | 2018
  • ‘Warehouse Operations’ | CILT Annual Awards for Excellence | 2017
  • ‘Overall winner’ and ‘best new facility’ | The Logistics Awards | 2017
  • ‘Small business of the Year Award’ | The Yorkshire Post | 2007



81.110.178.130 (talk) 11:31, 22 May 2019 (UTC)[reply]

Updated Pharmacy2U Wikipedia entry - 22/05/19

Updated entry for Pharmacy2U based on the ongoing editorial feedback we've had. The sources have been reviewed and substituted following the feedback from Spintendo on the 18th April 2019. The specific changes and reasoning have been outlined in previous posts on this talk page. Any questions, please let me know.

- - -

Pharmacy2U
Company typeOnline pharmacy
IndustryPharmaceutical
Founded1999
FounderDaniel Lee
Headquarters
Leeds
,
United Kingdom
Area served
Prescriptions (England), Retail products (global)
Key people
Mark Livingstone (CEO), Daniel Lee (CPO), Gary Dannatt (COO), Maya Moufarek (CMO)
ProductsNHS repeat prescriptions service
Number of employees
360

Pharmacy2U is an NHS contracted online pharmacy. It was founded by pharmacist Daniel Lee. They manage NHS repeat prescriptions for over 300,000 patients. They also offer an Online Doctor GP consultation service. They are the largest NHS contracted Pharmacy according to the statistics for November 2018[15] from the NHS Business Services Authority.

Foundation

Pharmacy2U was founded by pharmacist Daniel Lee in November 1999, becoming the UK’s first online pharmacy.

Initially, the British Medical Association expressed concern over the innovation and the National Pharmaceutical Association resisted the move towards filling prescriptions online due to concerns about changes to the medical industry’s infrastructure[16].

However, an inspection positively recommended that Pharmacy2U stay open, which led to an amendment of the 1968 Medicines Act as well as the code of ethics of the Royal Pharmaceutical Society[17]. This allowed for the establishment of Internet-based pharmacies.

The Pharmacy2U website launched in June 2000, as the UK government allowed the transfer of prescriptions electronically. In August 2000, Pharmacy2U was one of the founding members of the European Association of Mail Service Pharmacies[18].

Electronic Prescription Service (EPS)

In March 2001, Lord Hunt (Parliamentary Under-Secretary of State in the House of Lords) approved three pilot schemes to test the benefits, costs and risks of the electronic transfer of prescriptions (EPS but formally known as ETP). He said, “I believe ETP has enormous potential to bring real and significant benefits to patients and represents another major step towards modernising primary care”[19].

Patients could request prescriptions electronically, and receive their medication by a postal delivery rather than picking it up in person[20]. Pharmacy2U was involved in the first pilots to trial it[21].

It was one of three companies chosen by the NHS to run the pilot program and trial which covered prescriptions in Stockport and the South of England. Seventy general practice surgeries were involved, as well as partners EMIS Health, Hadley Healthcare, and the NorthWest Co-op in the UK. In 2002, the Pharmaceutical Journal determined “the Pharmacy2U pilot hs raced into the clear lead”[22]. In October 2002, a survey of 100 patients who had used the service for at least a month, 90% confirmed home delivery was ether ‘helpful’ or ‘very helpful’[23].

Early years

In 2003 The Guardian stated that Pharmacy2U had organised the biggest change in the UK market in moving towards electronic prescriptions by “allowing patients” prescriptions to be delivered anywhere in the UK for no extra charge. Delivery required the signature of the patient or their named representative". By that year it had incorporated 142 surgeries into its program[24]. By 2008, the company was serving 250 general practices with £12 million in sales.

In October 2015, Pharmacy2U were fined by the Information Commissioner’s Office for selling the names and addresses of patients without their permission. Pharmacy2U apologised for the “regrettable incident”[25]. Following the incident, they agreed to no longer sell any patient data.

During the opening of their £3.5 million Leeds-based dispensary in 2015, Pharmacy2U stopped providing medication for several weeks due to a failure in their automated dispensing system[26]. The problems were corrected in January 2016. The Pharmacy2U facility won the Logistics awards for ‘best new facility’ in September 2017 and served over 300,000 patients in 2018.

Merger with ChemistDirect.co.uk

In January 2016, Pharmacy2U merged with ChemistDirect.co.uk who specialise in over-the-counter remedies and everyday hygiene products. The deal was reported to be worth more than £43 million including investment from specialist healthcare investor G Square and was supported by £10 million from the Business Growth Fund (BGF). The merger created was reported to have created a combined patient-base of £1.5 million. ChemistDirect.co.uk’s Mark Livingstone took on the role of Chief Executive Officer (CEO) for the newly formed group with Daniel Lee moving to Chief Pharmacy Officer. Mark previously worked as CEO and co-founder of subscription entertainment company LoveFilm and was a founding investor in healthy snack company Graze[27].

The executive team were joined by Maya Moufarek as Chief Marketing Officer and Gary Dannatt as Chief Operating Officer.

2016 onwards

Pharmacy2U had a 212% increase in sign-ups in 2018. It serves over 300,000 patients and dispenses over 500,000 prescription items each month. Pharmacy2U is rated ‘excellent’ on Trustpilot from over 100,000 reviews.

In July 2017, Pharmacy2U’s direct mail was criticised for leaving patients “confused” about their repeat prescriptions. This led to an overhaul of their direct mail and messaging[28].

A feature on the future of prescriptions for Wired magazine, stated that Pharmacy2U will be able to distribute nearly six million medications a month by 2020[29].

Awards

  • ‘Amazon Growing Business of the Year Award’ | Amazon Business Awards | 2018
  • ‘Warehouse Operations’ | CILT Annual Awards for Excellence | 2017
  • ‘Overall winner’ and ‘best new facility’ | The Logistics Awards | 2017
  • ‘Small business of the Year Award’ | The Yorkshire Post | 2007

C Cantrill (talk) 11:34, 22 May 2019 (UTC)[reply]

  1. ^ "UK's first online pharmacy opens". news.bbc.co.uk. BBC News. Retrieved 22 May 2019.
  2. ^ "Internet pharmacy". The Pharmaceutical Journal. 263: 841. 27 November 1999.
  3. ^ "nternet-Apotheken: Qualitätssiegel entwickeln". German Medical Journal. August 2000. Retrieved 22 May 2019.
  4. ^ "Great interest in ETP trials". The Pharmaceutical Journal. 265 (7119): 592. October 21, 2000.
  5. ^ "Whitehall is late getting online". The Telegraph. 29 April 2001. Retrieved 22 May 2019.
  6. ^ "Patients to get home delivery of medicines". The Yorkshire Post. 14 August 2001.
  7. ^ "Department of Health speeds up ETP assessments as pilots make slow start". The Pharmaceutical Journal. 269: 242. August 24, 2002. Retrieved 22 May 2019.
  8. ^ "PJ Online | News: Patients give approval to ETP repeat prescriptions". The Pharmaceutical Journal. 269 (7221): 598. October 26, 2002. Retrieved 22 May 2019.
  9. ^ Mathieson, S. A. (10 July 2003). "Inside IT: All good things come to an end". The Guardian. Retrieved 22 May 2019.
  10. ^ Green, Chris (20 October 2015). "NHS-approved pharmacy fined for selling patients' details without their consent". The Independent. Retrieved 22 May 2019.
  11. ^ Ward, Victoria (31 December 2015). "Hundreds of patients left without medicines over Christmas due to technical problems at online pharmacy". The Telegraph. Retrieved 22 May 2019.
  12. ^ Tamlyn, James (5 July 2016). "Online pharmacy Chemist Direct in merger deal". Birmingham Post.
  13. ^ Tominey, Camilla (16 July 2017). "Pharmacy2U repeat prescriptions: NHS patients 'confused' over P2U direct mail campaign". Express.co.uk. Retrieved 22 May 2019.
  14. ^ "A prescription for the future". wired.co.uk. Wired UK. 21 August 2018. Retrieved 22 May 2019.
  15. ^ "Dispensing contractors' data | NHSBSA". www.nhsbsa.nhs.uk. Retrieved 22 May 2019.
  16. ^ "UK's first online pharmacy opens". news.bbc.co.uk. BBC News. Retrieved 22 May 2019.
  17. ^ "Internet pharmacy". The Pharmaceutical Journal. 263: 841. 27 November 1999.
  18. ^ "nternet-Apotheken: Qualitätssiegel entwickeln". German Medical Journal. August 2000. Retrieved 22 May 2019.
  19. ^ "Great interest in ETP trials". The Pharmaceutical Journal. 265 (7119): 592. October 21, 2000.
  20. ^ "Whitehall is late getting online". The Telegraph. 29 April 2001. Retrieved 22 May 2019.
  21. ^ "Patients to get home delivery of medicines". The Yorkshire Post. 14 August 2001.
  22. ^ "Department of Health speeds up ETP assessments as pilots make slow start". The Pharmaceutical Journal. 269: 242. August 24, 2002. Retrieved 22 May 2019.
  23. ^ "PJ Online | News: Patients give approval to ETP repeat prescriptions". The Pharmaceutical Journal. 269 (7221): 598. October 26, 2002. Retrieved 22 May 2019.
  24. ^ Mathieson, S. A. (10 July 2003). "Inside IT: All good things come to an end". The Guardian. Retrieved 22 May 2019.
  25. ^ Green, Chris (20 October 2015). "NHS-approved pharmacy fined for selling patients' details without their consent". The Independent. Retrieved 22 May 2019.
  26. ^ Ward, Victoria (31 December 2015). "Hundreds of patients left without medicines over Christmas due to technical problems at online pharmacy". The Telegraph. Retrieved 22 May 2019.
  27. ^ Tamlyn, James (5 July 2016). "Online pharmacy Chemist Direct in merger deal". Birmingham Post.
  28. ^ Tominey, Camilla (16 July 2017). "Pharmacy2U repeat prescriptions: NHS patients 'confused' over P2U direct mail campaign". Express.co.uk. Retrieved 22 May 2019.
  29. ^ "A prescription for the future". wired.co.uk. Wired UK. 21 August 2018. Retrieved 22 May 2019.
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