Hyland Software
Company type | Private |
---|---|
Industry | Computer software |
Founded | 1991 |
Founder | Patrick "Packy" Hyland Jr. |
Headquarters | , USA |
Key people | A.J. Hyland, President & CEO Chris Hyland, CFO Miguel Zubizarreta, Chief Technology Officer Bill Priemer, Executive V.P. & COO Brenda Kirk, V.P. U.S. Sales Alfonso Zubizarreta, V.P. International Sales |
Products | OnBase enterprise content management solution |
Number of employees | 650+ |
Website | www.onbase.com |
Hyland Software Inc. is the developer of the enterprise content management (ECM) software suite called OnBase. Various applications of the suite are used by different industries, with the primary ones being healthcare, financial institutions, insurance, government and manufacturing. Hyland Software is headquartered[1] in Westlake, Ohio and also has other offices in Brazil and the United Kingdom. The company currently has more than 650 employees and 7,100 customers.
Corporate History
Founding
Hyland Software was established in 1991 by Patrick "Packy" Hyland Jr. He met with members of the Necedah Bank to discuss their check processing and how electric information technology could improve it. Packy Hyland created the first version of OnBase for the Necedah Bank, which became Hyland Software's first customer. Since OnBase was originally created for a bank, a majority of Hyland Software's customers were in the banking industry until recently when the healthcare field became a key industry[2].
Acquisition
The private equity firm Thoma Cressey Bravo acquired 58% of Hyland Software on July 31, 2007. Shareholders approved the deal on July 12, 2007. Thoma Cressey Bravo paid $265 million for the deal, including $150 million in equity. Management retained their share of the company, amounting to roughly 20%, with the remaining shares being owned by employees and other friends and family members. Hyland Software's management team remained in place during this acquisition.[3]
Milestones
- First customer - Necedah Bank, 1991
- Original office location - Fairview Park, Ohio, 1991
- First advertisement - 1995
- Website live date - 1995
- 1,000th customer - CJW Distributors of Wisconsin, 1999
- 100 employees - 2000
- Move to Westlake, Ohio - 2002
Product
Hyland Software's OnBase product integrates document management, business process automation and records management. It is a single suite of enterprise content management ECM applications that uses the same user interface and content repository but is configured to meet specific needs of individuals within an organization. Industry analysts such as Forrester Research focus on the product's imaging and archiving capabilities as its strengths[4]. OnBase provides several of the traditional ECM capabilities including capture, route, manage, share and archiving. This ECM functionality is complemented with specific industry solutions and back office operations.
The OnBase product also offers integrations with other software offerings. This is a result of different industries using software specific to their needs, such as Epic Systems in the healthcare field. Other integrations include Microsoft[5], SAP, Oracle[6] and Lawson[7].
Services
OnBase OnLine
This service is a Web version of Hyland Software's traditional OnBase product offering. Applications are hosted at a data center and accessed over a secure Internet connection. OnBase OnLine is operated, supported and maintained by Hyland Software and is offered in two ways. The first follows the Software as a Service model, in which OnBase OnLine is paid for on a monthly basis, including selected products and the hosting service. The other offering provides that the organization owns one or more perpetual software licenses while still outsourcing the use and maintenance of the network and servers. OnBase OnLine is SysTrust® certified[8], a certification developed and administered by the American Institute of Certified Public Accountants (AICPA) and the Canadian Institute of Chartered Accountants (CICA).
Database/Disk Group Validation Services
This is a suite of data validation and disaster recovery services. The service is meant to support business continuity planning strategies. The user sends database backup media to Hyland Software's corporate headquarters at regular intervals. Server failure and restoration test runs are done to verify that the data can be restored with readable media and an error-free database.
OnBase Hosted Disaster Recovery Site
A hosted option to the traditional disaster recovery service. A copy of the user's OnBase system is maintained on a BackStop Web Server. It is updated according to the needs of the organization. This option is available because some users cannot afford any downtime associated with restoring a database, and when the disaster recovery is hosted, users can almost immediately access their system following a disaster.
See Also
References
- ^ Hoovers
- ^ Healthy Growth
- ^ Hyland Software sold
- ^ Hyland Software Is An ECM Suite Strong Performer
- ^ Hyland Software is a Microsoft Gold Certified Partner
- ^ Hyland Software's OnBase Receives Oracle Validation for Integration to Oracle E-Business Suite 11i
- ^ Hyland Software is a Lawson Partner
- ^ Hyland Software's OnBase OnLine Receives SysTrust Certification