Capillary Technologies
| File:Capillary Technologies logo.png | |
| Company type | Privately Held |
|---|---|
| Industry | Retail and Consumer Brands |
| Founded | Bangalore, India (August 2008) [1] |
| Headquarters | Singapore |
Number of locations | 14 Offices[2] |
Area served | India, South East Asia, Middle East, Greater China |
Key people | Aneesh Reddy (CEO)[3] Pravanjan Choudhury (CTO) Ankur Saigal (CRO) |
Number of employees | 600 (May 2020)[2] |
| Subsidiaries | Capillary Technologies India Private Limited (India), Capillary Solutions FZ-LLC (Dubai) and Capillary Technologies Singapore PTE. LTD. |
| Website | http://www.capillarytech.com |
Capillary Technologies is a software product company, which provides cloud-based Omnichannel Customer Engagement, eCommerce platform and related services for retailers and brands. It is headquartered in Singapore.[4][5][6]
Capillary was named one of Forbes’ 12 Hidden Gems in 2012. Other awards received by Capillary include the Gartner 2013 Cool Vendor award and Marketing Magazine’s CRM & Loyalty Silver Agency of the Year Award 2013.[7]
By 2013, Capillary serves over 140 major global brands, including Pizza Hut, Puma, Jack Wills, Marks & Spencer, Benetton, Courts, Nike and Nokia, across 10,000+ stores and over 70 million consumer interactions.[7]
History
Capillary Technologies was founded by Aneesh Reddy,[8] Krishna Mehra, and Ajay Modani in 2008.[4] The co-founders are prestigious alumni of Indian Institute of Technology, Kharagpur (IIT-KGP). Before founding Capillary, Aneesh worked at ITC Limited; Krishna was with Microsoft Research, and Ajay with Danieli.[1]
Incubated in IIT Kharagpur, Capillary began its operations in Bangalore in August 2008.[1][9]
In June 2013 Harvard Business Review used Capillary as a Case for reverse Innovation in Tech Startups.[10]
In July 2016, Capillary expanded its operations to retailers in China[11]
In December 2016, Google's Vice President for South East Asia and India, Rajan Anandan joined Capillary as a Board member.[12][13]
Funding
- 2008: Capillary was incubated at Entrepreneurship Cell, IIT Kharagpur.[14]
- 2009: $100,000 from QPrize Business Plan Competition by Qualcomm.[15]
- Sep 2012: $15.5 million from Sequoia Capital, Norwest Venture Partners & Qualcomm.[16][17][18][19]
- Feb 2014: $4 Million from American Express in February 2014.[20][21][22]
- Sep 2015: $45 Million from Warburg Pincus, Sequoia Capital and Norwest Venture Partners.[23]
Acquisitions
In September 2015, Capillary acquired an eCommerce software platform MartJack.[24][25]
In October 2016, Capillary acquired SellerWorx, an eCommerce services and technology company.[26]
Awards
References
- ^ a b c "How Capillary Technologies turned Lehman Brothers collapse into a boom - The Economic Times".
- ^ a b "About Us,Our journey enabling consumer brands". www.capillarytech.com. Retrieved 19 July 2018.
- ^ a b Dharmakumar, Rohin (5 November 2012). "Capillary Technologies: Secret Cache". Forbes India. Retrieved 8 December 2016.
- ^ a b "Capillary Technologies Pvt Ltd.: Private Company Information - Bloomberg".
- ^ "Capillary Technologies - Warburg Pincus".
- ^ "Warburg Pincus sets up office in Singapore - The Straits Times".
- ^ a b ""Capillary Technologies" Executive Case: India & Singapore". Retrieved 24 April 2020.
- ^ "40 of India's Brightest young Entrepreneurs - Fortune India".
- ^ "The IIT that has given birth to a number of successful start-ups | Business Standard News".
- ^ Govindarajan, Vijay; Deshpande, Sachin (20 June 2013). "Reverse Innovation in Tech Startups: The Story of Capillary Technologies". Harvard Business Review. Retrieved 8 December 2016.
- ^ "Asia's leading omni-channel CRM provider Capillary Technologies expands in China market".
- ^ "Capillary Technologies appoints Rajan Anandan as newest board member | ANI News". Archived from the original on 2 February 2017.
- ^ "Rajan Anandan joins the board at Capillary - The Economic Times".
- ^ Anurag. "Entrepreneurship Cell - IIT Kharagpur". ecell-iitkgp.org. Archived from the original on 11 December 2016. Retrieved 7 December 2016.
- ^ "Qualcomm Ventures Announces Eight Shortlist Winners for QPrize Business Plan Competition | Qualcomm". Qualcomm. 2 September 2009. Retrieved 7 December 2016.
- ^ "Capillary Technologies • Norwest Venture Partners". www.nvp.com. Retrieved 7 December 2016.
- ^ "Portfolio | Qualcomm Ventures". www.qualcommventures.com. Retrieved 7 December 2016.
- ^ Perez, Sarah. "Social CRM Company Capillary Technologies Raises $15.5M From Sequoia, Norwest & Qualcomm". TechCrunch. Retrieved 7 December 2016.
- ^ "Sequoia - Capillary".
- ^ Mishra, Pankaj. "With $4M In Fresh Funding From Amex Ventures, Capillary Wants to be Salesforce Of Social CRM". TechCrunch. Retrieved 7 December 2016.
- ^ "Archived: Start Singapore". The Strait Times. Archived from the original on 30 December 2016.
- ^ "Archived: S'pore-based CRM start-up bags US$14m Series B funding". The Strait Times. Archived from the original on 30 December 2016.
- ^ "Capillary Technologies raises $45 million from Warburg Pincus & others - The Economic Times". The Economic Times. Retrieved 7 December 2016.
- ^ Shu, Catherine. "Social CRM Provider Capillary Technologies Raises $45M, Acquires MartJack". TechCrunch. Retrieved 7 December 2016.
- ^ "Capillary takes over ecommerce platform - Times of India". The Times of India. Retrieved 7 December 2016.
- ^ "Capillary Technologies acquires Sellerworx - The Economic Times". The Economic Times. Retrieved 7 December 2016.
- ^ "Capillary wins Qualcomm QPrize Contest". www.vccircle.com. Retrieved 8 December 2016.
- ^ "Cool Vendors in India, 2013". www.gartner.com. Retrieved 8 December 2016.