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Alphawest Services Pty Ltd
Industry ICT, Telecommunications
Founded 1986 as Edcom
Headquarters Sydney, Australia
Key people
Mr Ian Smith, Acting CEO
Products Communications Engineering
Network Management
Unified Communications
Business Continuity
Contact Centres
Number of employees
more than 900
Parent SingTel Optus

Alphawest is a SingTel Optus Group company with its headquarters in Sydney, Australia. It has an Australia-wide support organisation which specialises in ICT systems development and provisioning, and the associated managed services.


Alphawest can trace its roots back to 1986 when Edcom Pty Ltd commenced operations in Perth specialising in sales and support of personal computers.[1]

Through a number of mergers and acquisitions, Alphawest was formed in 2003 and in 2004 was listed on the Australian Stock Exchange as Alphawest Limited (ASX code: ALW). The company focused on hardware sales and maintenance, network management, and development of financial and document management systems.

In July 2005 SingTel Optus announced it would acquire Alphawest Ltd. for A$25.9 million [2] and the buyout was completed in November 2005. Alphawest Services Pty Ltd is formally owned by Optus Networks Pty Ltd. Optus Business Division transferred a number of staff into Alphawest and it is now a business unit within Optus Business, closely aligned with Optus Business sales and service operations.


  1. ^ "Alphawest History". Alphawest. 2008-12-15. Retrieved 2008-12-15. 
  2. ^ "SingTel Optus to buy IT services provider Alphawest". CRN Australia. 2005-07-22. Retrieved 2008-12-15. 

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