Freudenberg IT

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Freudenberg IT GmbH & Co. KG
Industry Computer Services
Founded 1995
Headquarters Weinheim, Germany
Key people
Horst Reichardt, CEO Group
Wolfgang Schneider, CFO Group
Olaf Herbig, Global CIO,
Mohammad Ahmad, Global Operations
Michael Heuberger, Regional CEO Americas
Dawn McNabb, Regional CFO Americas
Ralf Sürken, Regional CEO Europe
Markus Stotz, Regional CFO Europe
Reto Bless, Regional CEO Asia
Lian Li, Regional CFO Asia
Revenue Increase$ 170 million USD(2009)
Number of employees
744 (as of 2015)

Freudenberg IT SE & Co. KG is an IT company specializing in SAP consulting, outsourcing, manufacturing execution system & managed hosting. It is part of the Freudenberg Group of companies which is a family owned enterprise. The group has a history starting in the year 1849. Freudenberg IT started as an IT spinoff in year 1995. An association with SAP started when Freudenberg became number seven customer of SAP and SAP R1 was installed on Freudenberg systems. Since then they have been able to establish a global presence. Today Freudenberg IT is operating out of 18 locations in Europe, North America, China and South East Asia with over 600 associates. They also collaborate with partners in other regions on a project-by-project basis.

Freudenberg IT is headquartered at Weinheim, Germany. In 2009, Freudenberg IT crossed USD 100 million in annual revenue. Freudenberg Group registered a turnover of about USD 7 Billion in 2008.[1]


Freudenberg IT is part of Freudenberg Group of companies. Around 1995, Freudenberg Group was faced with a question many companies encounter: that of whether to transfer its in-house IT services to a third party. Following comprehensive external benchmarking, the group made a decision to take an entirely different path by achieving legal independence and entering into business transactions with third parties i.e. becoming an IT Spinoff. An independent entity Freudenberg Informatik KG was created which was later renamed as Freudenberg IT. Today Freudenberg IT or FIT is Germany’s most successful IT spinoff, realizing more than three fourth of its revenue from external customers.[citation needed]

In Germany Freudenberg IT is located at Weinheim, Balingen, Düsseldorf, Munich & Hamburg. Their first office outside Germany was in Barcelona, Spain. Later they established offices at Budapest, Hungary and Kiev, Ukraine. In North America, Freudenberg IT is present in Philadelphia, Detroit, Atlanta, Raleigh – Durham, Los Angeles, Halifax CAN & Mexico City MEX. In China they are present in Beijing, Shanghai, Suzhou & Guangzhou. In 2009 Freudenberg IT established an office in Singapore to act as a hub for customers in South East Asia.

In November 2001 Freudenberg IT purchased 75% stake in adicom, the systems enterprise provider based in Balingen, Germany.[2] With this acquisition Freudenberg IT was able to complement its SAP service suite with a Manufacturing Execution System product. As a MES system, adicom is able to operate as a standalone system or in conjunction with any ERP system.

Freudenberg IT as a subsidiary company follows similar ideology as the group i.e. having a diversified portfolio. With their understanding of SAP processes Freudenberg IT invested in SAP Hosting as a service offering. Understanding the value of business critical SAP information & requirement for 24/7 availability, Freudenberg IT has set up dual data centers as a standard service offering.[3] In 2009 to address growing demand in IT outsourcing & application hosting services the company invested 38 million dollars to build up two new data centers in Germany & USA.[4] Today Freudenberg IT has 11 data centers worldwide. In June 2010 Freudenberg IT expanded their service offering by becoming a certified cloud computing operator for SAP systems [5] Recently Freudenberg IT engaged a customer in Asia with subscription based hosting services becoming the first partner to do so.[6]

On September 2010, Freudenberg IT became a Special Expertise Partner in the SAP BusinessObjects Intelligence Platform category. The special expertise program by SAP is used to showcase partners who are especially reliable and trustworthy service providers in their particular area of expertise.


  • Pierre Audion Consultants (PAC), Europe's leading consulting and marketing analysis firm in 2010 & 2008 confirmed that Freudenberg IT is Germany’s most successful IT spin-off [7]
  • adicom software were placed among the five best entries at German Industry Award in 2010
  • Fastest Growing Company Award, presented by SAP in the USA in 2009 [8]
  • Freudenberg IT was a finalist in 2009 and 2008 for the SAP Pinnacle Award for Outsourcing [9]
  • adicom Graphical Pegboard was awarded Industry prize 2008 by Initiative Mittelstand (SME initiative) due to a proven suitability for SME’s & high integration ability [10]
  • e-Works awarded FIT China as The fastest growing IT company in China in 2007 & 2006 [11]
  • adicom Graphical Pegboard was awarded HR award 2007 by Saint-Gobain ISOVER G+H AG in the categories of use, innovation & adaptability [12]
  • NCTA 21 Awards category of Best Product or Service Technology Award (celebrating innovation and excellence) finalist in 2010 [13]

Profit Centres[edit]


Freudenberg IT is certified by independent organizations such as EN ISO 9002 for quality management systems. adicom, the MES solution from Freudenberg IT is certified for integration with existing ERP applications. FIT observes compliance with ISO 9001, ITIL/ITSM and SAS 70 type II systems.[14]

Each regional office of Freudenberg IT serves industries whose existing process know how is available to their associates. In addition Freudenberg IT employs a strategic partnership with Crossgate AG (B2B transaction company) relating to the integration of core supply-chain processes


With 11 Hosting centers Freudenberg IT is a certified SAP Global Hosting Partner.[15] Freudenberg IT is also Global SAP provider for cloud services enabling it to deliver SAP applications in a shared environment.[16] With this cloud services offering the company is able to offer a flexible solution at reduced cost. All SAP Hosting data centers undergo compliance for ISO 9001 & SAS 70 Type II systems.

Application Management Services

Freudenberg IT has a partnership with SAP to provide global AMS services. Owing to their presence in different time zones i.e. Europe, North America & Asia Freudenberg IT offers 24X7 multilingual help desk service.


Freudenberg IT employs a strategic partnership with Crossgate to complement their process and operations skills.[clarification needed][17]


  1. ^ Freudenberg Group registered a turnover of about USD 7 Billion in 2008
  2. ^ Freudenberg IT acquires adicom
  3. ^ Dual data centers as a standard service offering
  4. ^ Freudenberg IT Invests $38 Million for Growth
  5. ^ Freudenberg IT running CRM services in the cloud
  6. ^ Freudenberg IT is first SAP SBH Partner in Asia
  7. ^ Freudenberg IT is Germany’s most successful IT spin-off
  8. ^ Fastest Growing IT Company in USA
  9. ^ Freudenberg IT was a finalist in 2009 and 2008 for the SAP Pinnacle Award for Outsourcing
  10. ^ adicom Graphical Pegboard awarded Industry prize 2008 by Initiative Mittelstand
  11. ^ e-Works awarded FIT China as The fastest growing IT company in China in 2007 & 2006
  12. ^ adicom Graphical Pegboard awarded HR award 2007 by Saint-Gobain ISOVER
  13. ^ N.C. Technology Association names 21 Awards finalists
  14. ^ Proof of quality
  15. ^ Freudenberg IT recertified as SAP(r) Global Hosting Partner
  16. ^ Freudenberg IT is now a certified provider of cloud services
  17. ^ Freudenberg IT partnership with Crossgate
  • Freudenberg IT launches on demand SAP product trial for America’s SAP User’s Group (ASUG)

  • Freudenberg IT continues to expand in North America

External links[edit]