|Headquarters||Mountain View, California, United States|
Number of employees
|325 (as of 2014)|
Gigya Inc. provides a customer identity management platform that helps companies build trusted digital relationships with consumers.
Gigya offers a customer identity management platform for businesses which includes products for customized registration, social login, user profile and preference management, user engagement and loyalty, and integrations with third-party marketing and services platforms.
Clients and investors
Gigya lists more than 700 clients and is on pace to process more than 1 billion registrations and logins in 2014. The company's technology is used by eight of the ten largest media corporations in the U.S., and clients include Fox, Forbes, Turner and Verizon.
As of November 2014 Gigya has raised $104M from Intel Capital, Benchmark Capital, Mayfield Fund, First Round Capital, Advance Publications (parent company of Condé Nast), DAG Ventures, Common Fund Capital, Vintage Investment Partners, and Greenspring Associates. Software maker Adobe Systems is also an investor.
Gigya provides a Customer Identity Management Platform that businesses can use to identify their customers using both traditional and social registration, consolidate and manage cross-channel customer data, and customize user experiences through integrations with over 50 marketing and service applications.
Gigya's platform provides a variety of products and features including Registration-as-a-Service (RaaS), Social Login, gamification and social plugins, federation, multi-factor and risk-based authentication, SSO and more. The platform also includes Profile Management, a dynamic schema database, and Customer Insights, a dashboard for visualizing and segmenting customer data.
2014 hacking incident
On 27 November 2014, the Syrian Electronic Army hijacked the gigya.com domain by changing its DNS configuration at the domain registrar. This allowed them to hack into many of Gigya's customer sites like Forbes, Telegraph, NBC, OK Magazine and others. Shortly after the incident, the CEO of Gigya, Patrick Salyer confirmed the news officially on Gigya's blog stating that no data was compromised, and that the issue had been resolved within an hour of Gigya identifying the issue. The next day, on 28 November 2014, the Syrian Electronic Army issued a statement taking responsibility for the attack.
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