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Heart (mobile design)

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This is an old revision of this page, as edited by John of Reading (talk | contribs) at 07:01, 9 October 2014 (Typo fixing, replaced: Its is → It is using AWB). The present address (URL) is a permanent link to this revision, which may differ significantly from the current revision.

HEART[1] is a framework for mobile design and metrics. It is an acronym that stands for happiness, engagement, adoption, retention and task success. Included by Gartner as a design approach that accommodates mobile interface issues such as partial user attention and interruption.[2]

References

  1. ^ Rodden, Kerry; Hutchinson, Hilary; Fi, Xi (2010). "Measuring the User Experience on a Large Scale: User-Centered Metrics for Web Applications". Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. CHI '10: 2395–2398.
  2. ^ https://www.gartner.com/doc/2665315?ref=clientFriendlyURL#a1681711716


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