TeamViewer

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TeamViewer
Teamviewer.png
TeamViewer Screenshot on a machine running Windows 8.png
Teamviewer on Windows 8
Developer(s) TeamViewer GmbH
Stable release
Operating system Android Linux, iOS, Desktop Linux, OS X, Windows, Windows Phone, Windows RT
Available in Multilingual
Type Remote administration software, Web conferencing
License Proprietary, free for non-commercial usage
Website TeamViewer

TeamViewer is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers. Versions are available for the Microsoft Windows, OS X,[1][2] Desktop Linux,[3] iOS,[4] Android Linux,[5] Windows RT[6] and Windows Phone[7] operating systems. It is also possible to access a machine running TeamViewer with a web browser.[8] While the main focus of the application is remote control of computers, collaboration and presentation features are included.[9]

TeamViewer can be used without charge by non-commercial users,[10] and Business, Premium and Corporate versions are available.

TeamViewer GmbH was founded in 2005 in Uhingen, Germany. Permira acquired TeamViewer GmbH from GFI in 2014.[11]

Establishing connections[edit]

TeamViewer may be installed with an installation procedure, although the 'Quick Support' version will run without installation.[12] To connect to another computer, TeamViewer has to be running on both machines. To install TeamViewer, administrator access is required, but once installed it can be run by any user. When TeamViewer is started on a computer, it generates a partner ID and password (user-defined passwords are also supported). To establish a connection between a local client and a remote client, TeamViewer generated ID and password of either client are required. The local client requires the remote client's ID and password to gain control over the remote client, whereas the remote client requires the local client's ID and password to gain control over the local client.[13]

To start an online meeting, the presenter gives the Meeting ID to the participants. They join the meeting by using the TeamViewer full version or by logging on to http://go.teamviewer.com/ and entering the Meeting ID.[14] It is also possible to schedule a meeting in advance.[14]

Security[edit]

TeamViewer uses RSA private/public key exchange (2048-bit) and AES (256-bit) session encryption.[15]

In the default configuration, TeamViewer uses one of the servers of TeamViewer.com to start the connection and the routing of traffic between the local client and the remote host machine. The software then determines how to establish a connection. In 70% of the cases, after the handshake a direct connection via UDP or TCP is established; the other connections are routed through TeamViewer GmbH's router network (via TCP or HTTP-tunneling).[16]

Fraudulent uses[edit]

TeamViewer and similar services have been used to commit fraud via telephone calls. People are called, either at random or from a list, by criminals claiming to represent a computer support service which has identified the victim's computer as being infected by malware, sometimes using the name of a company such as Microsoft. They then ask the victim to give them access to their computer via a remote control service. From this point they can do anything they want. Typically they confuse the user with spurious jargon and offer to "repair" the computer and supply several years' of service for a payment; in addition to a freely offered agreed payment, this gives them the victim's payment card details. They may also infect the computer with malware, delete files, and steal files. [17][18]

Version history[edit]

Version Date Description
TeamViewer 10 Ca. Dec 2014
Teamviewer 9 Dec 2013[19][20] New features: Open multiple connections in different tabs, Wake-on-LAN, customer modules, copy and paste files via the clipboard, simplified file transfer, service queue, TeamViewer API, desktop shortcuts, notifications, optimized video, redesigned compatibility: Remote control of TeamViewer 9 by TeamViewer 9 clients only, meetings are accessible by TeamViewer 8,7 clients. TeamViewer 9 users can remote control TeamViewer 3, 4, 5, 6, 7 and 8[20]
TeamViewer 8 Dec 2012 [19][20] New features: Session handover from one expert to another, comment on sessions for billing documentation, share selected groups with other TeamViewer accounts, easy remote printing in your home office, schedule online meetings easily in Microsoft Outlook, session recording, including sound and video for perfect documentation, remote sound and video, remote account logout, automatically lock of the computer after remote access, TeamViewer Management Console compatibility: Remote control of TeamViewer 8 by TeamViewer 9, 8 clients only, meetings are accessible by TeamViewer 7 clients. TeamViewer 8 users can remote control TeamViewer 3, 4, 5, 6 and 7[20]
TeamViewer 7 Nov 2011 [19]
TeamViewer 6 Dec 2010 [19]
TeamViewer 5 Dec 2009 [19]

See also[edit]

References[edit]

  1. ^ TeamViewer V4desktop collaboration app now Mac-compatible Philip Michaels, Macworld
  2. ^ Article comparing screen-sharing software, Seth Rosenblatt, Cnet download blog
  3. ^ "TeamViewer 5 for Linux released". Support.teamviewer.com. 2010-04-15. Retrieved 2010-11-24. 
  4. ^ TeamViewer iPad App Provides Remote Access to PCs David Roe, CMSWire
  5. ^ "App (Beta) for Android released". TeamViewer. 2010-11-24. Retrieved 2010-11-25. 
  6. ^ "TeamViewer Touch App for Windows 8 released". Teamviewer. 2012-10-29. Retrieved 2012-12-10. 
  7. ^ "TeamViewer® Launches New App for Windows Phone 8". TeamViewer. 2013-06-11. Retrieved 2013-06-11. 
  8. ^ Spick, Geoff, "Join the crowd", Teamviewer 4.1 (article), CMS Wire .
  9. ^ "TeamViewer improves speed, messaging, presentations", Lee Mathews, Download Squad
  10. ^ TeamViewer Web site, Remote Support page
  11. ^ "Permira acquired TeamViewer". Permira. Retrieved 2014-07-04. 
  12. ^ Downloads, Teamviewer, retrieved 2009-10-17 .
  13. ^ Download of the Day, Rick Broida, Lifehacker.
  14. ^ a b First steps: TV7 instant meeting (PDF), TeamViewer .
  15. ^ "Security". Teamviewer. Retrieved 2010-11-24. 
  16. ^ "Security Statement" (PDF). TeamViewer. 2011. 
  17. ^ Man records phone scammers; listen and learn what not to do, Macleans Magazine, (contained in audio recording)
  18. ^ What happens if you play along with a Microsoft 'tech support' scam?, Olivia Solon, Wired, 11 April 2013
  19. ^ a b c d e Snapfiles Teamviewer version history
  20. ^ a b c d Teamviewer Newsfeed

External links[edit]