Tyne and Wear Passenger Transport Executive

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Type Passenger Transport Executive
Founded Transport Act 1968
(as Tyneside PTE)
Headquarters Nexus House,
St James' Boulevard,
Newcastle upon Tyne,
Tyne and Wear,
Area served Tyne and Wear
Key people Bernard Garner, Director General
Parent North East Combined Authority
Website www.nexus.org.uk

The Tyne and Wear Passenger Transport Executive (TWPTE) using the brandname of Nexus, is the Passenger Transport Executive for the Tyne and Wear region of North East England. Nexus is an executive body of the North East Combined Authority.


Tyne and Wear PTE is responsible for the following aspects of the Tyne and Wear transport system:

  • operating, maintaining and modernising the Tyne and Wear Metro;
  • owning, maintaining and operating the Shields Ferry;
  • coordinating local bus services;
  • subsidising socially necessary, but unprofitable, bus services, including school buses;
  • subsidising local rail services between Newcastle and Sunderland;
  • running the concessionary travel scheme for people aged 60 and over and eligible disabled
  • subsidising public transport for children aged under 16 and further education students
  • providing public transport information;
  • maintaining bus stops and most bus stations.
  • running Taxicard, a subsidised taxi service for disabled people
  • administering the concessionary travel scheme;
  • setting fares on secured[clarification needed] bus services, local rail, metro and ferry services;

Policies and programmes[edit]

Nexus is pursuing a number of major programmes aimed at improving public transport in Tyne and Wear. These include the £385 million "Metro: All Change" programme to modernise the Tyne and Wear Metro over eleven years. Funding has been secured from government. Nexus will continue to own all infrastructure, set fares and service frequencies through the ITA, while the operation of trains and stations is carried out on its behalf by a concessionaire, it being a condition of Government funding that this area be market-tested. The "revenue risk" from passenger numbers changing will remain with Nexus, unlike in UK rail franchises. Most of the capital money will be invested in renewal and upgrade of infrastructure, with modernisation of stations and trains also included. Trains will not be replaced within this programme, but are expected to be replaced in around 2023.[citation needed]

In April 2009 Nexus launched a Bus Strategy aimed at improving the bus network in Tyne and Wear, which accounts for around 77% of all public transport journeys in the area. Nexus said it wished to work in partnership with commercial bus companies which operate 90% of services in Tyne and Wear without regulation, using partnership opportunities created in the 2008 Local Transport Act, as well as with local authorities which control highways. Priorities include increasing the punctuality and reliability of bus services, improving information and ensuring the network offers a high level of access to local shops, services and workplaces.[citation needed]

Nexus seeks to reduce social exclusion, particularly for disabled people, through a number of overlapping schemes. These include subsidised taxis, weekly community bus services between sheltered accommodation and supermarkets, a "companion card" allowing free use of public transport by caretakers, and specialist training and mentoring for people with learning difficulties.

Fare collection changes[edit]

Nexus and bus companies in Tyne and Wear in 2010 simplified the previously-complex zone structure on which ticket prices are based. There are now five travel zones for "network"' season tickets and "Tranfare" day tickets valid across operators on both bus and Metro. Metro uses three of these zones. Each bus company may have its own zone structure for its own services.

NESTI, the North East Smart Ticketing Initiative, is a joint programme with local councils and commercial transport operators to introduce a smart card payment system for North East England, including Northumberland, Durham and the Tees Valley. The core of the system would be public transport use but it could be extended to other public and commercial services. Nexus introduced smart ticket machines and readers on Metro in 2011, inter-operable with technology also being rolled-out by bus companies. 'Pay As You Go' pilots are currently under way on Metro,[1] and on the 40B bus service in County Durham[2]


LinkUp was a demand responsive transport system in Tyne and Wear, United Kingdom. The service was funded and coordinated by Nexus, the Tyne and Wear Passenger Transport Executive. The service replaced the smaller scale U-Call which replaced the yet smaller Western Links. The service carried the tag line "Phone up and go" which was included in the LinkUp livery.

The service allowed users to telephone the booking office and request a bus to meet them at a 'meeting point' in the same manner as one would use to book a taxi. Meeting points are usually public places, such as health centres and leisure facilities as well as all existing bus stops. Fares were charged at the same rate as the equivalent bus fare.

The services utilised a fleet of Optare Solo Slimline Minibuses owned and run by Veolia Transportation North East, formally Dunn-Line. All of these carry the distinctive silver LinkUp livery.

LinkUp closed was closed by NEXUS in 2011 as funding was moved to different bus routes as part of the NEXUS Bus Strategy. The buses now carry a NEXUS livery with the red NEXUS buses logo and the main bus painted grey. There is a red band running around the top of the vehicle. The new Tyne and Wear Metro livery carries a similar livery but with yellow replacing the red.


Nexus runs ten travelshops selling season tickets, providing information, etc. These are located at:

In April 2014, Nexus started consultation on the planned closure of three Nexus Travelshops from October 2014. The three Travelshops chosen are Heworth, Monument, and Four Lane Ends.[3]


External links[edit]