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==References== |
==References== |
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Revision as of 07:32, 1 January 2011
| Company type | Private |
|---|---|
| Industry | Internet Service Marketplace Workforce Management |
| Founded | Campbell, California 2003 |
| Headquarters | Menlo Park, California |
Key people | Gary Swart, Ceo Brian Goler, VP Product & Marketing Stratis Karamanlakis, VP of Development & Founder Ed Schaffer, VP Finance & Operations Odysseas Tsatalos, CTO & Founder Bin Xu, VP of Engineering |
| Website | oDesk.com |
oDesk is a company with a global job marketplace and a series of tools targeted at businesses that intend to hire and manage remote workers. Based in Menlo Park, CA, oDesk was founded in 2003 by Greek students Odysseas Tsatalos and Stratis Karamanlakis.
Background
Outsourcing, the trend of contracting out jobs, often to lower-cost regions where labor may more cheaply be employed, has prompted the creation of various online services designed to create a marketplace in which freelance workers and potential employers can connect. oDesk is one among a number of companies, including Elance, Freelancer, Guru and vWorker (formerly Rent A Coder), that create marketplaces in which employers and freelancers can contact one another. These sites often manage the payments, and make money by charging membership fees and/or take a cut of the payment. The cuts can range from 4 percent to 15 percent.[1]
Description
oDesk allows employers (“buyers”) to create online workteams coordinated and paid through the company's proprietary software and website. The name is a short version of "no desk"[2] in reference to the company's intent to enable anyone to work anywhere, anytime. Prospective employers can post jobs for free, and freelance workers (“providers”) may create profiles and bid on jobs, also for free. The company puts potential providers through “a rigorous screening.”[1] The company collects 10 percent of the payment.[3] Payments are made through oDesk, which handles many bookkeeping tasks for the transaction. In addition to the marketplace aspect and the payment/bookkeeping services, the company uses collaborative software, “oDesk Team,” that allows employers to see a provider's progress while he or she is billing time. This aspect of the company's business model has drawn criticism.[by whom?]
The company describes itself as a staffing marketplace and management platform. As of Jan. 10, 2009, the company reports that nearly 37,000 of its 170,000 providers are in the United States[citation needed]. The company's site is entirely in English, and all transactions are made in U.S. dollars. The site does not post statistics regarding locations of buyer companies, but a comment posted by an oDesk employee noted that the majority are U.S.-based.[4] In December 2009, the company's self-reported tally of services paid through its site had passed $113 million.[citation needed]
The specific areas of expertise supported by the site include web development and a wide variety of programming/software development skills, graphic design, writing and administrative support. The company provides voluntary skills tests in various disciplines from English aptitude to specific programming skills, and profiles include a feedback mechanism.
Financing
oDesk has raised three rounds of financing. The first was by Globespan Capital and Sigma Partners.[5] The second round was raised in September 2006, led by Benchmark Capital and included the previous two investors.[6][7] The third round was raised in May 2008, led by DAG Ventures and included the previous three investors.[8] The venture investors on oDesk's board include Greg Gretsch, Venky Ganesan, and Kevin Harvey.
Controversy
The company's Team software, which records a worker's online time and other information in a “Work Diary,” has drawn criticism for being too intrusive. Information recorded in the Work Diary includes keystroke volume (but not keystroke logging), screenshots of a provider's computer taken at roughly 10-minute intervals, and even optional webcam shots of the provider at his or her desk. The software is downloaded by the provider, who voluntarily signs on to log hours. The company also has a posted privacy policy. Nonetheless, this monitoring capability is unusual among outsourcing/freelancing providers, and has generated some outcry from critics who see it as unfairly intrusive. Questions about such a virtual work environment have been raised in articles about oDesk and competing sites. Canada's Globe & Mail newspaper noted that in-house employees may face varying levels of supervision as well, but suggested oDesk's technology smacks of Big Brother, observing that one blogger had likened the site to “eSlavery 2.0.”[9]
The company maintains that the increased “transparency” allows a buyer to have confidence in the billing done by a contractor whom the buyer may never have met and who may be half a world away. In an October 2008 interview with website Web Worker Daily, CEO Gary Swart said the work diaries “give buyers unprecedented visibility into work performed,” and that the Team software's “hassle-free tracking guarantees convenient, safe, and accurate billing for all work performed.”[10]
Awards
- Finalist in PC Magazine’s 2006 Small Business Awards[11]
- oDesk is named Rising Star in Deloitte's Technology Fast 500 Program.[12]
- Finalist for the "Red Herring 100 Global" Awards 2007 and 2009.[13]
- Odesk is recognized as one of the "Hottest Silicon Valley Companies" by Lead411.[14]
References
- ^ a b Raymund Flandez (2008-10-13). "Help Wanted – And Found". The Wall Street Journal.
- ^ "Nodesk.com becomes oDesk.com". February 20, 2007.
- ^ "oDesk Policy". October 2010.
- ^ "Neither of the graphs on". Odesk.com. 2009-07-16. Retrieved 2009-08-05.
- ^ "Internet startup oDesk gets $6M funding". Silicon Valley / San Jose Business Journal. June 1, 2006.
{{cite news}}: Cite has empty unknown parameter:|coauthors=(help) - ^ "oDesk Announces $8 Million Series B Round Led by Benchmark Capital". Yahoo! Finance. September 27, 2006.
{{cite news}}: Cite has empty unknown parameter:|coauthors=(help) - ^ Marshall, Matt (September 27, 2006). "oDesk, marketplace for developers, raises $8 million". VentureBeat.
{{cite news}}: Cite has empty unknown parameter:|coauthors=(help) - ^ "oDesk Secures $15 Million In Series C Funding". oDesk Press Releases. oDesk. June 4, 2008.
- ^ David Leach (2008-08-11). "Freelance slackers, beware: Big Brother is watching". Globe & Mail.
- ^ Samuel Dean (2008-10-16). "Interview: oDesk's CEO on Opportunities for Web Workers". Web Worker Daily.
- ^ Quain, John (September 27, 2006). "Small Business Awards by PC Magazine: Outsourcing Finalists". PC Magazine.
- ^ 2007 Technology Fast 500
- ^ Finalists for the "Red Herring 100 Global" Awards 2007
- ^ Lead411 launches "Hottest Silicon Valley Companies" awards
http://odesksucks.blogspot.com