Sprout Social: Difference between revisions

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| type = [[Public company|Public]]
| type = [[Public company|Public]]
| traded_as = {{ubl|{{Nasdaq|SPT}}}}
| traded_as = {{ubl|{{Nasdaq|SPT}}}}
| logo =
| logo =
| caption =
| caption =
| foundation = Chicago, IL, USA (2010)
| foundation = Chicago, IL, USA (2010)
| founder = Justyn Howard<br> Aaron Rankin<br> Gil Lara<br> Peter Soung
| founder = Justyn Howard<br> Aaron Rankin<br> Gil Lara<br> Peter Soung
| location = 131 S. Dearborn St, Chicago, IL 60603, USA
| location = 131 S. Dearborn St, Chicago, IL 60603, USA
| area_served = [[World|Worldwide]]
| area_served = [[World]]wide
| key_people = Justyn Howard (CEO) <br> Aaron Rankin (CTO) <br> Gil Lara (CCO) <br> Scott Brandt (CMO)
| key_people = Justyn Howard (CEO) <br> Aaron Rankin (CTO) <br> Gil Lara (CCO) <br> Scott Brandt (CMO)
| industry = Internet
| industry = Internet
| products = Social media management<br>Social media marketing<br>Social media customer service<br>Social media analytics
| products = Social media management<br>Social media marketing<br>Social media customer service<br>Social media analytics
| services =
| services =
| revenue =
| revenue =
| operating_income =
| operating_income =
| net_income =
| net_income =
| assets =
| assets =
| equity =
| equity =
| owner =
| owner =
| num_employees = 1,200<ref>[https://www.builtinchicago.org/company/sprout-social/ Sprout Social] builtinchicago.org</ref>
| num_employees = 1,200<ref>[https://www.builtinchicago.org/company/sprout-social/ Sprout Social] builtinchicago.org</ref>
| parent =
| parent =
| divisions =
| divisions =
| subsid =
| subsid =
| homepage = {{URL|sproutsocial.com}}
| homepage = {{URL|sproutsocial.com}}
| footnotes =
| footnotes =
}}
}}


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Sprout's platform integrates with [[Twitter]], [[Facebook]], [[LinkedIn]], [[Instagram]], [[Google+]], Zendesk, UserVoice, [[Feedly]], and [[Google Analytics]]. Bambu by Sprout Social, launched in August 2015, is an employee advocacy platform that allows organizations to curate content for employees to read and share on social media.<ref name=":0">{{Cite web|url=http://www.martechadvisor.com/news/social-media/sprout-social-introduces-bambu-to-enhance-social-advocacy-for-employees/|title=Sprout Social Introduces Bambu to Enhance Social Advocacy for Employees|website=martechadvisor.com}}</ref>
Sprout's platform integrates with [[Twitter]], [[Facebook]], [[LinkedIn]], [[Instagram]], [[Google+]], Zendesk, UserVoice, [[Feedly]], and [[Google Analytics]]. Bambu by Sprout Social, launched in August 2015, is an employee advocacy platform that allows organizations to curate content for employees to read and share on social media.<ref name=":0">{{Cite web|url=http://www.martechadvisor.com/news/social-media/sprout-social-introduces-bambu-to-enhance-social-advocacy-for-employees/|title=Sprout Social Introduces Bambu to Enhance Social Advocacy for Employees|website=martechadvisor.com}}</ref>


Sprout Social was founded in 2010 by Justyn Howard, Aaron Rankin, Gil Lara, and Peter Soung. Howard Justyn of Sprout Social is on Crain's Chicago 40 Under 40 2014 list.<ref name="chicagobusiness1">{{Cite web|url=http://www.chicagobusiness.com/section/40-under-40-2014|title=Angela Aman of Retail Properties of America is on Crain's Chicago 40 Under 40 2014 list|website=Crain's Chicago Business}}</ref> Sprout is a privately held company backed by venture capital funds including [[Goldman Sachs]], New Enterprise Associates, and Lightbank.<ref>{{Cite web|url=http://www.chicagobusiness.com/article/20160217/BLOGS11/160219874/sprout-social-lands-42-million-from-goldman-and-nea|title=Sprout Social raises $42 million from Goldman and NEA |website=Crain's Chicago Business}}</ref>
Sprout Social was founded in 2010 by Justyn Howard, Aaron Rankin, Gil Lara, and Peter Soung. Howard Justyn of Sprout Social is on Crain's Chicago 40 Under 40 2014 list.<ref name="chicagobusiness1">{{Cite web|url=http://www.chicagobusiness.com/section/40-under-40-2014|title=Angela Aman of Retail Properties of America is on Crain's Chicago 40 Under 40 2014 list|website=Crain's Chicago Business}}</ref> Sprout is a privately held company backed by venture capital funds including [[Goldman Sachs]], New Enterprise Associates, and Lightbank.<ref>{{Cite web|url=http://www.chicagobusiness.com/article/20160217/BLOGS11/160219874/sprout-social-lands-42-million-from-goldman-and-nea|title=Sprout Social raises $42 million from Goldman and NEA |website=Crain's Chicago Business}}</ref>


== History ==
== History ==


In late 2009, current Sprout Social CEO Justyn Howard was working for an enterprise software company and was looking for a tool to help him use social media to connect and communicate with customers. He found that solutions on the market were consumer-focused and lacked the business component that would make social media truly work for brands. So he set out to build a solution, working alongside current Sprout CTO Aaron Rankin, Creative Director Gil Lara, and Director of Web & Mobile Engineering Peter Soung.<ref>{{Cite web|url=https://doeswhat.com/2013/04/22/interview-with-justyn-howard-sprout-social/|title=What is Sprout Social and how does it work?|first=Jenna|last=Questly|date=May 20, 2018|website= doeswhat.com}}</ref>
In late 2009, current Sprout Social CEO Justyn Howard worked for an enterprise software company. He was looking for a tool to help him use social media to connect and communicate with customers. He found that solutions on the market were consumer-focused and needed more business components to make social media work for brands. So he set out to build a solution, working alongside current Sprout CTO Aaron Rankin, Creative Director Gil Lara, and Director of Web & Mobile Engineering Peter Soung.<ref>{{Cite web|url=https://doeswhat.com/2013/04/22/interview-with-justyn-howard-sprout-social/|title=What is Sprout Social and how does it work?|first=Jenna|last=Questly|date=May 20, 2018|website= doeswhat.com}}</ref>


Sprout Social, Inc. was founded in April 2010. The company has raised a total of $60 million, including a $1 million initial funding round in 2010 led by Lightbank, $10 million in Series B funding from New Enterprise Associates (NEA) in February 2011, and $42 million in Series C funding from [[Goldman Sachs|Goldman Sachs Investment Partners]] and NEA.<ref>{{Cite web|url=http://blogs.wsj.com/digits/2011/02/22/sprout-social-gets-10-million-from-nea/|title=Sprout Social Gets $10 Million From NEA|first=Michael|last=Hickins|website= blogs.wsj.com}}</ref><ref>{{Cite web|url=https://thenextweb.com/news/sprout-social-snags-new-funding-continues-to-shake-up-social-media-management|title=Sprout Social snags new funding, continues to shake up social media management|first=Alex|last=Wilhelm|date=February 23, 2011|website=TNW}}</ref>
Sprout Social, Inc. was founded in April 2010. The company has raised a total of $60 million, including a $1 million initial funding round in 2010 led by Lightbank, $10 million in Series B funding from New Enterprise Associates (NEA) in February 2011, and $42 million in Series C funding from [[Goldman Sachs|Goldman Sachs Investment Partners]] and NEA.<ref>{{Cite web|url=http://blogs.wsj.com/digits/2011/02/22/sprout-social-gets-10-million-from-nea/|title=Sprout Social Gets $10 Million From NEA|first=Michael|last=Hickins|website= blogs.wsj.com}}</ref><ref>{{Cite web|url=https://thenextweb.com/news/sprout-social-snags-new-funding-continues-to-shake-up-social-media-management|title=Sprout Social snags new funding, continues to shake up social media management|first=Alex|last=Wilhelm|date=February 23, 2011|website=TNW}}</ref>


In November 2011, Sprout released S2, the second-generation of the platform that is the basis of the current model. This release included customizable dashboards tailored to each user's social media responsibilities, support for multiple users, iPhone functionality, various options for strategic partner integrations, and more.<ref>{{Cite web|url=https://thenextweb.com/news/sprout-social-launches-giant-new-edition-of-its-social-media-toolkit|title=Sprout Social launches giant new edition of its social media toolkit|first=Alex|last=Wilhelm|date=November 9, 2011|website=TNW }}</ref><ref>{{Cite web|url=https://www.businesswire.com/news/home/20111109006187/en/Sprout-Social-Releases-New-S2-Edition-of-Social-Media-Management-Platform|title=Sprout Social Releases New S2 Edition of Social Media Management Platform|date=November 9, 2011|website=www.businesswire.com}}</ref>
In November 2011, Sprout released S2, the second generation of the platform that is the basis of the current model. This release included customizable dashboards tailored to each user's social media responsibilities, support for multiple users, iPhone functionality, various options for strategic partner integrations, and more.<ref>{{Cite web|url=https://thenextweb.com/news/sprout-social-launches-giant-new-edition-of-its-social-media-toolkit|title=Sprout Social launches giant new edition of its social media toolkit|first=Alex|last=Wilhelm|date=November 9, 2011|website=TNW }}</ref><ref>{{Cite web|url=https://www.businesswire.com/news/home/20111109006187/en/Sprout-Social-Releases-New-S2-Edition-of-Social-Media-Management-Platform|title=Sprout Social Releases New S2 Edition of Social Media Management Platform|date=November 9, 2011|website=www.businesswire.com}}</ref>


In April 2015, Sprout released Spanish and Portuguese language support.<ref>{{Cite web|url=https://sproutsocial.com/es/insights/espanol-y-portugues/|title=Presentamos Sprout Social en Español y Portugués|first=Victoria de|last=Paul|date=April 13, 2015|website=sproutsocial.com}}</ref>
In April 2015, Sprout released Spanish and Portuguese language support.<ref>{{Cite web|url=https://sproutsocial.com/es/insights/espanol-y-portugues/|title=Presentamos Sprout Social en Español y Portugués|first=Victoria de|last=Paul|date=April 13, 2015|website=sproutsocial.com}}</ref>


In August 2015, Sprout launched Bambu by Sprout Social, an employee advocacy platform. Bambu enables organizations to curate selected content for employees to read and share using their personal LinkedIn, Twitter and Facebook profiles.<ref name=":0"/>
In August 2015, Sprout launched Bambu by Sprout Social, an employee advocacy platform. Bambu enables organizations to curate selected content for employees to read and share using their personal LinkedIn, Twitter, and Facebook profiles.<ref name=":0"/>


In March 2016, Sprout launched Landscape by Sprout Social, a free tool that resizes images for seven different social networks as well as custom sizes.<ref>[http://marketingland.com/sprout-social-landscape-168578 Sprout Social Landscape] marketingland.com</ref>
In March 2016, Sprout launched Landscape by Sprout Social, a free tool that resizes images for seven social networks and custom sizes.<ref>[http://marketingland.com/sprout-social-landscape-168578 Sprout Social Landscape] marketingland.com</ref>


== Software and services ==
== Software and services ==
Sprout Social's self-named engagement platform is a [[web application]] that provides users the ability to manage multiple social profiles across a variety of social networks from a single interface. It is also available via web browsers and iOS and [[Android]] apps.
Sprout Social's self-named engagement platform is a [[web application]] that allows users to manage multiple social profiles across various social networks from a single interface. It is also available via web browsers, iOS, and [[Android]] apps.


In 2015, software review site G2 Crowd ranked Sprout Social the top social media management tool in customer satisfaction.<ref>[http://venturebeat.com/2015/03/18/g2-crowds-top-social-management-tool-in-customer-satisfaction-is/ G2 crowds top social management tool in consumer satisfaction] venturebeat.com March 18, 2015</ref>
In 2015, software review site G2 Crowd ranked Sprout Social as the top social media management tool in customer satisfaction.<ref>[http://venturebeat.com/2015/03/18/g2-crowds-top-social-management-tool-in-customer-satisfaction-is/ G2 crowds top social management tool in consumer satisfaction] venturebeat.com March 18, 2015</ref>


=== Social media marketing ===
=== Social media marketing ===


Sprout enables teams and users to execute a social media marketing strategy by creating, scheduling and publishing content. The Sprout Queue allows users to schedule content while ViralPost technology distributes content at an optimal time. Sprout integrates with Google Analytics to provide insight into the return on investment (ROI) of social media campaigns.<ref name="socialmediatoday1">{{Cite web|url=https://www.socialmediatoday.com/content/smtoolbox-manage-your-social-media-sprout-social|title=SMToolbox: Manage Your Social Media with Sprout Social|website=Social Media Today}}</ref><ref>{{Cite web|url=https://www.entrepreneur.com/living/10-questions-to-ask-when-measuring-your-social-media-roi/229948|title=10 Questions to Ask When Measuring Your Social Media ROI|first=Kim Lachance|last=Shandrow|date=November 18, 2013|website=Entrepreneur}}</ref><ref>{{Cite web|url=https://patents.google.com/patent/US9224095B2/en|title=System and methods for generating optimal post times for social networking sites|website=Google Patents}}</ref>
Sprout enables teams and users to execute a social media marketing strategy by creating, scheduling, and publishing content. The Sprout Queue allows users to schedule content while ViralPost technology distributes content optimally. Sprout integrates with Google Analytics to provide insight into social media campaigns' return on investment (ROI).<ref name="socialmediatoday1">{{Cite web|url=https://www.socialmediatoday.com/content/smtoolbox-manage-your-social-media-sprout-social|title=SMToolbox: Manage Your Social Media with Sprout Social|website=Social Media Today}}</ref><ref>{{Cite web|url=https://www.entrepreneur.com/living/10-questions-to-ask-when-measuring-your-social-media-roi/229948|title=10 Questions to Ask When Measuring Your Social Media ROI|first=Kim Lachance|last=Shandrow|date=November 18, 2013|website=Entrepreneur}}</ref><ref>{{Cite web|url=https://patents.google.com/patent/US9224095B2/en|title=System and methods for generating optimal post times for social networking sites|website=Google Patents}}</ref>


=== Social media engagement ===
=== Social media engagement ===


The Sprout Smart Inbox is a stream of messages that provides users with a holistic view of incoming messages and actions across social networks, allowing users to monitor, respond and engage. Users can create brand-relevant keyword searches to capture and track all mentions of their brand. Additionally, users can tag and filter messages, assign messages as Tasks to members of their team, identify sales leads, and mark messages as complete.<ref>{{Cite web|url=http://www.nrmedia.biz/blog/aspects-of-sprout-social|title=8 Incredible Features of Sprout Social (And How to Try Them|website=nrmedia.biz)}}</ref>
The Sprout Smart Inbox is a stream of messages that provides users with a holistic view of incoming messages and actions across social networks, allowing users to monitor, respond, and engage. Users can create brand-relevant keyword searches to capture and track all mentions of their brand. Additionally, users can tag and filter messages, assign messages as Tasks to members of their team, identify sales leads, and mark messages as complete.<ref>{{Cite web|url=http://www.nrmedia.biz/blog/aspects-of-sprout-social|title=8 Incredible Features of Sprout Social (And How to Try Them|website=nrmedia.biz)}}</ref>


=== Social media customer service ===
=== Social media customer service ===


The social media Customer Service feature allows social media users and customer service teams to connect with customers, view conversation history, resolve issues and build brand advocacy. Sprout's tasks feature allows users to route messages to the appropriate team member. The social CRM feature logs all conversation history between the profile and user. Sprout integrates with Zendesk and UserVoice.<ref>{{Cite press release|url=https://www.cmswire.com/customer-experience/sprout-social-targets-twitter-stress-with-suggested-replies/|title=Sprout Social Targets 'Twitter Stress' with Suggested Replies|website=CMSWire.com}}</ref><ref name="socialmediatoday1"/><ref>{{Cite web|url=https://www.websitemagazine.com/social-media/sprout-social-helps-brands-improve-customer-service|title=Sprout Social Helps Brands Improve Customer Service|website=www.websitemagazine.com}}</ref>
The social media Customer Service feature allows social media users and customer service teams to connect with customers, view conversation history, resolve issues, and build brand advocacy. Sprout's tasks feature allows users to route messages to the appropriate team member. The social CRM feature logs all conversation history between the profile and the user. Sprout integrates with Zendesk and UserVoice.<ref>{{Cite press release|url=https://www.cmswire.com/customer-experience/sprout-social-targets-twitter-stress-with-suggested-replies/|title=Sprout Social Targets 'Twitter Stress' with Suggested Replies|website=CMSWire.com}}</ref><ref name="socialmediatoday1"/><ref>{{Cite web|url=https://www.websitemagazine.com/social-media/sprout-social-helps-brands-improve-customer-service|title=Sprout Social Helps Brands Improve Customer Service|website=www.websitemagazine.com}}</ref>


=== Social media analytics ===
=== Social media analytics ===
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=== Employee advocacy ===
=== Employee advocacy ===


Bambu by Sprout Social is an employee advocacy platform where employers have a central location to add, curate, and organize content for employees to stay informed on company and industry news. Employees can then share approved content on LinkedIn, Twitter, and Facebook. Additionally, employers will be able to track types and impact of content shared.<ref name=":0"/>
Bambu by Sprout Social is an employee advocacy platform where employers have a central location to add, curate, and organize content for employees to stay informed on company and industry news. Employees can then share approved content on LinkedIn, Twitter, and Facebook. Additionally, employers can track the types and impact of shared content.<ref name=":0"/>


=== Social media image resizing ===
=== Social media image resizing ===
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* Founding member of Instagram Partner Program (since November 2015)<ref>[https://instagrampartners.com/marketing-partners/sprout-social/ Sprout Social] instagrampartners.com</ref><ref>{{Cite web|url=https://thenextweb.com/news/sprout-social-introduces-instagram-integration-to-its-platform|title=Sprout Social introduces Instagram integration to its platform|first=Amanda|last=Connolly|date=June 26, 2015|website=TNW}}</ref>
* Founding member of Instagram Partner Program (since November 2015)<ref>[https://instagrampartners.com/marketing-partners/sprout-social/ Sprout Social] instagrampartners.com</ref><ref>{{Cite web|url=https://thenextweb.com/news/sprout-social-introduces-instagram-integration-to-its-platform|title=Sprout Social introduces Instagram integration to its platform|first=Amanda|last=Connolly|date=June 26, 2015|website=TNW}}</ref>


In November 2015, Sprout partnered with Twitter for the relaunch of Twitter's Official Partner Program and worked with Twitter to pursue further solutions for social customer care.<ref>{{Cite press release|url=http://www.prnewswire.com/news-releases/sprout-social-partners-with-twitter-on-customer-care-initiative-300125291.html|title=Sprout Social Partners With Twitter on Customer Care Initiative|via=PR Newswire}}</ref><ref>{{Cite web|url=https://techcrunch.com/2015/10/20/with-customer-care-twitter-wants-to-sharpen-its-profile-as-a-platform-to-do-business/|title=With Customer Care, Twitter Wants To Sharpen Its Profile As A Platform To Do Business|first=Ingrid|last=Lunden|date=October 21, 2015|website=TechCrunch}}</ref>
In November 2015, Sprout partnered with Twitter to relive Twitter's Official Partner Program and worked with Twitter to pursue further solutions for social customer care.<ref>{{Cite press release|url=http://www.prnewswire.com/news-releases/sprout-social-partners-with-twitter-on-customer-care-initiative-300125291.html|title=Sprout Social Partners With Twitter on Customer Care Initiative|via=PR Newswire}}</ref><ref>{{Cite web|url=https://techcrunch.com/2015/10/20/with-customer-care-twitter-wants-to-sharpen-its-profile-as-a-platform-to-do-business/|title=With Customer Care, Twitter Wants To Sharpen Its Profile As A Platform To Do Business|first=Ingrid|last=Lunden|date=October 21, 2015|website=TechCrunch}}</ref>


In addition, Sprout Social integrates with:
In addition, Sprout Social integrates with:

Revision as of 15:29, 11 April 2024

Sprout Social, Inc.
Company typePublic
IndustryInternet
FoundedChicago, IL, USA (2010)
FounderJustyn Howard
Aaron Rankin
Gil Lara
Peter Soung
Headquarters131 S. Dearborn St, Chicago, IL 60603, USA
Area served
Worldwide
Key people
Justyn Howard (CEO)
Aaron Rankin (CTO)
Gil Lara (CCO)
Scott Brandt (CMO)
ProductsSocial media management
Social media marketing
Social media customer service
Social media analytics
Number of employees
1,200[1]
Websitesproutsocial.com

Sprout Social is a social media management software for businesses. Sprout helps brands communicate with customers across social channels, collaborate across teams, and measure the effectiveness of their efforts.

Sprout's platform integrates with Twitter, Facebook, LinkedIn, Instagram, Google+, Zendesk, UserVoice, Feedly, and Google Analytics. Bambu by Sprout Social, launched in August 2015, is an employee advocacy platform that allows organizations to curate content for employees to read and share on social media.[2]

Sprout Social was founded in 2010 by Justyn Howard, Aaron Rankin, Gil Lara, and Peter Soung. Howard Justyn of Sprout Social is on Crain's Chicago 40 Under 40 2014 list.[3] Sprout is a privately held company backed by venture capital funds including Goldman Sachs, New Enterprise Associates, and Lightbank.[4]

History

In late 2009, current Sprout Social CEO Justyn Howard worked for an enterprise software company. He was looking for a tool to help him use social media to connect and communicate with customers. He found that solutions on the market were consumer-focused and needed more business components to make social media work for brands. So he set out to build a solution, working alongside current Sprout CTO Aaron Rankin, Creative Director Gil Lara, and Director of Web & Mobile Engineering Peter Soung.[5]

Sprout Social, Inc. was founded in April 2010. The company has raised a total of $60 million, including a $1 million initial funding round in 2010 led by Lightbank, $10 million in Series B funding from New Enterprise Associates (NEA) in February 2011, and $42 million in Series C funding from Goldman Sachs Investment Partners and NEA.[6][7]

In November 2011, Sprout released S2, the second generation of the platform that is the basis of the current model. This release included customizable dashboards tailored to each user's social media responsibilities, support for multiple users, iPhone functionality, various options for strategic partner integrations, and more.[8][9]

In April 2015, Sprout released Spanish and Portuguese language support.[10]

In August 2015, Sprout launched Bambu by Sprout Social, an employee advocacy platform. Bambu enables organizations to curate selected content for employees to read and share using their personal LinkedIn, Twitter, and Facebook profiles.[2]

In March 2016, Sprout launched Landscape by Sprout Social, a free tool that resizes images for seven social networks and custom sizes.[11]

Software and services

Sprout Social's self-named engagement platform is a web application that allows users to manage multiple social profiles across various social networks from a single interface. It is also available via web browsers, iOS, and Android apps.

In 2015, software review site G2 Crowd ranked Sprout Social as the top social media management tool in customer satisfaction.[12]

Social media marketing

Sprout enables teams and users to execute a social media marketing strategy by creating, scheduling, and publishing content. The Sprout Queue allows users to schedule content while ViralPost technology distributes content optimally. Sprout integrates with Google Analytics to provide insight into social media campaigns' return on investment (ROI).[13][14][15]

Social media engagement

The Sprout Smart Inbox is a stream of messages that provides users with a holistic view of incoming messages and actions across social networks, allowing users to monitor, respond, and engage. Users can create brand-relevant keyword searches to capture and track all mentions of their brand. Additionally, users can tag and filter messages, assign messages as Tasks to members of their team, identify sales leads, and mark messages as complete.[16]

Social media customer service

The social media Customer Service feature allows social media users and customer service teams to connect with customers, view conversation history, resolve issues, and build brand advocacy. Sprout's tasks feature allows users to route messages to the appropriate team member. The social CRM feature logs all conversation history between the profile and the user. Sprout integrates with Zendesk and UserVoice.[17][13][18]

Social media analytics

The Social Media Analytics feature provides audience intelligence and analysis capabilities. Reports within Sprout include Group, Engagement, Team, Task Performance, Facebook Pages, Twitter Profiles, Trends, Twitter Comparison, Twitter Listening, Instagram Profiles, and Sent Messages Reports. It also incorporates Google Analytics and Bitly tracking.[19]

Employee advocacy

Bambu by Sprout Social is an employee advocacy platform where employers have a central location to add, curate, and organize content for employees to stay informed on company and industry news. Employees can then share approved content on LinkedIn, Twitter, and Facebook. Additionally, employers can track the types and impact of shared content.[2]

Social media image resizing

Landscape by Sprout Social is a free tool that allows simple image resizing for Twitter, Facebook, Instagram, LinkedIn, Google+, Pinterest, YouTube, and custom sizes.[20]

Partnerships and integrations

Sprout Social partnerships include:

  • Facebook Marketing Partner (since July 2012)[21]
  • Twitter Official Partner (since November 2012)[22][23][24]
  • Google+ Pages Third-Party Management Tool Certification (since May 2013)[25]
  • LinkedIn Company Page Partner (since September 2015)[26]
  • Founding member of Instagram Partner Program (since November 2015)[27][28]

In November 2015, Sprout partnered with Twitter to relive Twitter's Official Partner Program and worked with Twitter to pursue further solutions for social customer care.[29][30]

In addition, Sprout Social integrates with:

References

  1. ^ Sprout Social builtinchicago.org
  2. ^ a b c "Sprout Social Introduces Bambu to Enhance Social Advocacy for Employees". martechadvisor.com.
  3. ^ "Angela Aman of Retail Properties of America is on Crain's Chicago 40 Under 40 2014 list". Crain's Chicago Business.
  4. ^ "Sprout Social raises $42 million from Goldman and NEA". Crain's Chicago Business.
  5. ^ Questly, Jenna (May 20, 2018). "What is Sprout Social and how does it work?". doeswhat.com.
  6. ^ Hickins, Michael. "Sprout Social Gets $10 Million From NEA". blogs.wsj.com.
  7. ^ Wilhelm, Alex (February 23, 2011). "Sprout Social snags new funding, continues to shake up social media management". TNW.
  8. ^ Wilhelm, Alex (November 9, 2011). "Sprout Social launches giant new edition of its social media toolkit". TNW.
  9. ^ "Sprout Social Releases New S2 Edition of Social Media Management Platform". www.businesswire.com. November 9, 2011.
  10. ^ Paul, Victoria de (April 13, 2015). "Presentamos Sprout Social en Español y Portugués". sproutsocial.com.
  11. ^ Sprout Social Landscape marketingland.com
  12. ^ G2 crowds top social management tool in consumer satisfaction venturebeat.com March 18, 2015
  13. ^ a b "SMToolbox: Manage Your Social Media with Sprout Social". Social Media Today.
  14. ^ Shandrow, Kim Lachance (November 18, 2013). "10 Questions to Ask When Measuring Your Social Media ROI". Entrepreneur.
  15. ^ "System and methods for generating optimal post times for social networking sites". Google Patents.
  16. ^ "8 Incredible Features of Sprout Social (And How to Try Them". nrmedia.biz).
  17. ^ "Sprout Social Targets 'Twitter Stress' with Suggested Replies". CMSWire.com (Press release).
  18. ^ "Sprout Social Helps Brands Improve Customer Service". www.websitemagazine.com.
  19. ^ "Social Media Tools Review: Sprout Social". peakinboundmarketing.com.
  20. ^ Weinberg, Tamar (March 15, 2016). "Sprout Social's Landscape optimizes images for the social web". MarTech.
  21. ^ "Marketing partners. Sprout Social". Facebookmarketingpartners.com. Retrieved 10 April 2024.
  22. ^ "Twitter Adds Sprout Social To Elite List Of Certified Products". www.businesswire.com. November 13, 2012.
  23. ^ "Having Already Wooed Facebook, Sprout Social Now Gets Twitter Love, Too". Retrieved 10 April 2024.
  24. ^ Wilhelm, Alex (November 13, 2012). "Twitter Knights Sprout Social". TNW.
  25. ^ "Sprout Social Introduces Google+ Pages API Integration". www.businesswire.com. May 21, 2013.
  26. ^ Team, Product (December 17, 2014). "Start Publishing to Your LinkedIn Company Pages from Sprout". Sprout Social.
  27. ^ Sprout Social instagrampartners.com
  28. ^ Connolly, Amanda (June 26, 2015). "Sprout Social introduces Instagram integration to its platform". TNW.
  29. ^ "Sprout Social Partners With Twitter on Customer Care Initiative" (Press release) – via PR Newswire.
  30. ^ Lunden, Ingrid (October 21, 2015). "With Customer Care, Twitter Wants To Sharpen Its Profile As A Platform To Do Business". TechCrunch.
  31. ^ Wilhelm, Alex (May 8, 2012). "Sprout Social and Zendesk Team Up". TNW.
  32. ^ "Sprout Social Integration with UserVoice Helpdesk Connects Social to Support". community.uservoice.com.