Jump to content

Wonga.com

From Wikipedia, the free encyclopedia

This is an old revision of this page, as edited by Beland (talk | contribs) at 18:43, 3 May 2020 (convert special characters (via WP:JWB)). The present address (URL) is a permanent link to this revision, which may differ significantly from the current revision.

Wonga Group Limited
Wonga.com
Company typePrivate
IndustryTechnology finance
Founded2006; 18 years ago (2006)
Founders
Headquarters
London
,
United Kingdom
Areas served
Key people
Tara Kneafsey (CEO)
ProductsPayday loans
SubsidiariesBillPay (2013-2017)
Websitewww.wonga.com

Wonga.com, also known as Wonga, is a British payday loan provider of "short-term, high-cost credit"[1] that was founded in 2006 and has operations in the United Kingdom, Spain, Poland and South Africa.[2] It is a trading name used by Wonga Group Limited, operating through WDFC UK Limited in the UK, and Wonga Worldwide Limited in the rest of the world.

It formerly operated in Canada, but withdrew in May 2016[3] and had also operated in Germany, Switzerland, Austria and the Netherlands through the German payments business, BillPay that it acquired in October 2013[2][4][5] but sold to Klarna in February 2017.[6][7][8] The company invented fully automated risk processing technology[9] to provide short-term, unsecured personal loans online, including via tablet and mobile app. The service was launched in October 2007.[10] The firm was the first to provide an instant lending application on Apple mobile phones.[11]

The interest charged by the lender, which can equate to an annual percentage rate (APR) of 1,509%, has been widely criticised.[12] Wonga have said they believe APR is a poor measure of the true cost of short-term loans. As of April 2016, a loan of £100 over seventeen days (Wonga's average loan term) required £113.60 to repay.[13]

On 4 August 2018, the company received an emergency £10m cash injection from shareholders because it was at risk of becoming insolvent due to a surge in customer compensation claims. It went into administration on 30 August 2018 and Grant Thornton were subsequently appointed as administrators, to wind down the business, selling assets and identifying creditors. Compensation claims had increased fourfold to over 40,000 in March 2019, from 10,500 when entering administration.

History

Wonga was co-founded by Errol Damelin and Jonty Hurwitz in October 2006.[14][15] The name "Wonga" is a slang term of Romany origin for money, used in some parts of Britain since the 1980s.[16]

Both Damelin and Hurwitz had previous Internet start-up experience; neither had any experience of retail banking.[17] When the company first started looking for funding, potential investors saw the short-term, small-loans business as an unprofitable, risky backwater.[18] After being denied funding by UK banks, Wonga secured venture capital through Balderton Capital.[19] The first place of business was in a shared office space in St. John's Wood, London.[20] After a year of software development a beta website was launched in 2007.[21] In interviews, Damelin said that the goal was to disrupt the short-term credit industry by providing transparency, exact control of amount and payment date, immediate access to funds, and no faxing or emailing documents.[18] The business model of lending only to those who could pay back reliably, as opposed to the much wider catchment practice of payday loans required an algorithm that could fully determine risk in an automated manner – something they had difficulty developing in the early stages. To get funds directly to customer's bank accounts as quickly as possible, co-operation from leading banks was required. Banks were reportedly dismissive of Wonga's plan, saying they would not be totally satisfied about customer identity without physical documentation.[18]

Within five minutes of launch, the first loan application was processed, and within a week the first loan default occurred.[18] The subsequent months of operation showed increased demand, but traditional methods of credit risk assessment proved inadequate[citation needed] and the company experienced default rates of around 50%.[9] The company used this period to gather data on customer behaviour and began developing their own proprietary risk technology.[citation needed] The full market launch of Wonga.com was July 2008 and 100,000 loans were reached by June 2009.[22] Through the experience of processing these loans, the company developed technologies which began to dramatically reduce the percentage of defaults.[citation needed] In July 2009 Wonga raised a further £13.9m of funding in a Round B led by Accel Partners, Greylock Partners and Dawn Capital[23] which improved the technology[citation needed] and the launch in December 2009 of the first end-to-end iPhone credit app.[11] In 2009 the company was already profitable and default rates were below 10%, less than the average for credit cards.[23] A third round of funding was completed in 2011, for £73m led by Oak Investment Partners including additional investors Meritech Capital Partners and the Wellcome Trust.[24] By the end of 2011, Wonga's technology could reliably reject two-thirds of applications and predict to 93% accuracy the ability of a customer to repay a loan.[25] In May 2012, they opened a business in South Africa offering consumer loans.[26][27] The Daily Telegraph reported in November 2012 that Wonga were also testing their technology in Canada.[28]

On 30 September 2014, Wonga announced that its profits for the year to the end of December 2013 had fallen by 53% to £39.7 million. The company blamed "remediation costs" – compensation paid to customers – which in total cost the company £18.8m. Wonga also said it expects to be "smaller and less profitable" in future, in part due to new controls set by the regulator, the Financial Conduct Authority (FCA). Since July 2014, all payday loan companies have had to conform to new rules, which limit roll-overs of loans and force them to increase affordability checks. From January 2015, they were also to have their charges capped.[29]

Wonga's losses more than doubled in 2015 as tougher regulation of the payday loan sector led to a sharp fall in the number of loans taken out by UK consumers; the business reported a pre-tax loss of £80.2m for the year – up from £38.1m the year before. After tax, the company lost £76.5m, versus £43.6m in 2014. The UK remained a core part of the business; as of 2013 customers in the UK accounted for 3.8m of the 4m loans it granted. The drop in revenues was driven primarily by a new price cap and stricter criteria set by UK regulators.[30]

In April 2017, Wonga suffered a data breach which may have affected up to 245,000 customers in the UK. The range of information stolen may also include the last four digits of customers' bank cards – information used by some banks as part of the login process for online accounts.[31]

On 4 August 2018, the company received an emergency £10m cash injection from shareholders after its chief executive warned it was in danger of becoming insolvent due to a surge in customer compensation claims.[32][33] On 26 August 2018, it was reported to be on the brink of collapse with Grant Thornton lined up to act as administrators in the event it becomes insolvent, pending a decision to be made within weeks.[34][35] However, it went into administration on 30 August 2018,[36] and on the following day Grant Thornton were appointed as administrators, to conduct a wind-down of the business that would involve the sale of assets and identifying creditors.[37] At the time there were more than 10,500 claims for compensation.[38]

In March 2019, administrators said in a letter to a Treasury select committee that compensation claims for mis-sold loans against Wonga had increased fourfold to more than 40,000 since the collapse, with more claims expected. Due to the large number of complaints and Wonga's lack of assets, claimants—unsecured creditors—were likely to receive much less than they were entitled to.[38]

Ownership and corporate structure

Over 180 million shares of the company are owned by venture capital firms, around 77.1%.[39] The balance of the company is owned by staff, board members and founders with Errol Damelin owning 26.5m shares through Castle Bridge Ventures, an offshore trust based in the British Virgin Islands, while Jonty Hurwitz owns 12.6m shares (around 5.5%) through a BVI company.[40][verification needed] Damelin resigned as Chief Executive in November 2013 to become part-time chairman and non-executive director. He resigned entirely as a Director in June 2014.[41] Hurwitz resigned from the company in November 2011 and left the board of Wonga in November 2013.[41]

Wonga is a trading name of WDFC UK Limited. Also incorporated is Wonga.com Limited and Wonga Group Limited. All are companies incorporated in the United Kingdom but not quoted on the stock market. Also associated with the group is a Swiss registered firm, WDFC SA (formerly known as Wonga International AG), which processes credit applications on behalf of Wonga and owns the trademark to the Wonga name.[citation needed]

By 2011, Wonga had refined its business model to such an extent that it started to make significant profits and in September 2012 it reported profits of £45.8m for 2011 from revenue of £185m, up from a profit of £12.4m in 2010.[42]

CEOs

  • December 2006 to November 2013 – Errol Damelin.[43]
  • November 2013 to May 2014 – Neil Wass.[44][45]
  • May 2014 to November 2014 – Tim Weller.[46]
  • November 2014 – Tara Kneafsey – Managing Director.[47]

Customer profile

Wonga claims that its customers are "tech-savvy young professionals who previously used the banks to borrow money".[48] It accepts that its APR is "not cheap" but claims that its typical customer is on a mid-level salary and is temporarily short of cash because of an unexpected bill, for example to buy a new central heating boiler or tickets to a music festival.[49]

Dr Gathergood of the University of Nottingham described payday loan users as falling into two groups, those who have had a financial shock but can repay the money and those who were unable to control their expenditure, though he said lenders preferentially associated their clients with the first group.[50] The committee also looked at credit unions.[50] Mark Lyonette of Association of British Credit Unions said that although credit unions now provided 90 million loans in the United States, they were not able to match the "sophisticated automation and credit scoring behind the scenes" of the "high-tech, payday-lending Wonga model", though he welcomed the possibility of using post offices as a vehicle to expand the Credit Union market in the UK.[50]

Wonga has said that most applicants are not credit-worthy enough to obtain a loan from the firm, but it only lends to those with a good credit record. Some commentators, however, have warned that taking a loan from a payday lender can damage the customer's credit record and their ability to obtain a mortgage, even where the loan was repaid years ago. Ray Boulger of John Charcol, for instance, told BBC Newsnight that "Our experience is that mortgage lenders will often turn down requests for people who have had a payday loan...",[51] and Robert Sinclair, Chief Executive of the Association of Mortgage Intermediaries, said "From a consumer perspective, anybody who takes out a payday loan is clearly showing some financial distress and existing lenders will think these consumers may be maxed out."[52]

Defaults and renewal of loans

Screenshot from Wonga.com, 3 February 2014, showing the costs of a loan.

Wonga states that if the money is not available on the day a customer has nominated to pay it back, a £30 fee will be charged and interest will accrue for a maximum of 60 days and does not allow automatic "rolling over" of loans, limiting to specific requests and to a maximum of three instances in accordance with the Finance and Leasing Association lending code.[53][54]

On 28 November 2012, following concerns that small loans, intended to be short-term, could become prohibitively expensive, the government announced it would give the Financial Conduct Authority powers to prevent indefinite rolling over of loans and effectively limit charges.[55]

In August 2018, the company announced that it would not be offering more loans because of the critical financial situation of the company. However, it decided to only entertain their existing clients.[56]

Sponsorship and public relations

Footballer Papiss Cissé of Newcastle United in a Wonga sponsored shirt.

Wonga sponsored free travel on the London Underground on New Year's Eve in 2010, and posters were put up on the network advertising the website with the slogan "sometimes you need some extra cash". A member of the London Assembly said that it was 'shameful' that the Mayor of London had allowed such sponsorship at a time of year when people are most vulnerable financially.[57] Media Week noted that the deal was "highly criticised" and that Transport for London later banned payday loan companies from sponsoring their services.[58]

In August 2012 the company launched OpenWonga, an online "digital platform that aims to 'inform the debate' around the brand".[59]

In October 2012 Wonga announced that they were sponsoring the football team Newcastle United for £8 million a year.[60][61] Several MPs spoke out against the deal and the leader of Newcastle City Council told The Guardian he was "appalled and sickened" that the club had signed a deal with "a legal loan shark"[62] and in July 2013 Papiss Cissé refused to wear the kit,[63] citing religious reasons as a practising Muslim despite "pictures ... of him gambling in a casino".[64] The sponsorship was not renewed after the 2016–17 season.[65]

In 2012, Wonga.com sponsored ITV's Red or Black?, which was widely criticised.[66]

The Guardian reported, in November 2012, that a computer in the Wonga offices appeared to have been used to remove from the company's Wikipedia page a reference to controversy over its sponsorship of Newcastle United Football Club and to delete the category of "usury" under the See Also section.[67]

Wonga sponsored Blackpool Football Club from 2010 to the end of the 2014–15 season.[68] Wonga's sponsorship of Heart of Midlothian Football Club ended prematurely in 2014 after the club cancelled the deal.[69]

Awards

  • Alternative Lender of the Year, Credit Today Magazine 2010.[70]
  • Winner, The Guardian Digital Innovation Digital Entrepreneur Award 2011.[71]
  • Number 1, The Sunday Times Tech Track 100 2011.[72][73]
  • Fastest Growing Company, Media Momentum Awards 2012.[74]

Criticism

Alleged tax avoidance

The involvement of the Swiss company and the transfer of the trademark to it in 2012 have been seen by Corporate Watch as part of a scheme by the firm designed to avoid tax. According to Accountancy Age, in 2012, a net amount of £35 million was paid to WDFC SA, the profit on which will only be taxed in Switzerland.[75][76] Several Wonga executives, are now believed to be based in Geneva in connection with the business of WDFC SA.[77]

In 2013, an Irish subsidiary of Wonga patented "user authentication software", telling Corporate Watch that "it is common practice for international groups to consolidate their IP holdings in a location where the substantial activity relating to the IP is performed." Richard Murphy from Tax Research UK commented that "the transfer of key business processes – especially those that are technology based and that can be protected by patents and copyrights – is a classic way in which companies try to move their profits between countries."[76][78]

Debt collection practices

In May 2012, the company was required by the Office of Fair Trading (OFT) to improve its debt collection practices, after it was found that it had sent letters to customers in 2010 accusing them of committing fraud and saying that the police might be informed. Telephone scripts used by Wonga warned borrowers working in the public or financial sectors that their terms of employment said they should not be in debt. Wonga appealed the decision and said it believed it had grounds for suspecting dishonest conduct by the specific customers to whom letters had been sent, and that they had been sent on isolated occasions more than 18 months previously and had not been sent since. It stated that it had put in place procedures to make sure similar problems did not occur in future, and that since then it referred cases of suspected fraud to an in-house team to investigate. The phone scripts had not been used since January 2010, it said.[79] In November 2013, after being challenged repeatedly by members of Parliament in a Business, Innovation and Skills select committee hearing on pay day lenders, Wonga said that they had not been censured by the OFT, but had been asked to make various changes, and that criticism by the OFT was "an open issue"; the company could not say more on an ongoing process. The practice of allowing debtors to "roll on" an existing loan was also called into question by the MPs.[80] Regulation for the consumer credit industry passed from the OFT to the new Financial Conduct Authority (FCA) from April 2014.

In June 2014, the FCA found that Wonga's debt collection practices were unfair and ordered that they compensate affected customers.[81] The FCA found that between October 2008 and November 2010, Wonga had sent their customers letters purporting to be from non-existent law firms "Chainey, D'Amato & Shannon" and "Barker and Lowe Legal Recoveries", described as "fake" in reports, to collect money from them. In some cases, customers were charged for the supposed lawyers' fees for these letters; Labour MP Stella Creasy asked why the police were not investigating.[82] This practice had been uncovered by the OFT in 2011, after Wonga was asked to disclose information about its debt collection practices.[83] "Wonga's misconduct was very serious because it had the effect of exacerbating an already difficult situation for customers in arrears," said Clive Adamson, director of supervision at the FCA. He added: "The FCA expects firms to pay particular attention to fair treatment of those who have difficulty in meeting their loan repayments".[82] Richard Lloyd of Which? described the findings as "a shocking new low for the payday industry that is already dogged by bad practice and Wonga deserves to have the book thrown at it."[82] Wonga UK managing director, Tessa Cook, said: "Today is not a proud day for Wonga and I'd like to apologise".[82] As the misconduct happened before the FCA took over the regulation of payday lenders, it is unable to fine Wonga. It also said there would be no criminal investigation as it wanted to set up a compensation scheme (of about £2.6 million) as quickly as possible and a criminal probe would take time.[82] However, the issue was later passed onto the police for potential criminal investigation.[84] The head of the Law Society, Desmond Hudson, said that Wonga's activity, which he qualified as dishonest, could amount to blackmail, deception, and other breaches of the law. The City of London Police began reassessing the case for an investigation,[85] but announced the following year that after a thorough review of all the material gathered, that there was insufficient evidence to progress an investigation.[86]

Consequent to discussions with the FCA, on 2 October 2014 Wonga agreed to write off the debts – thought to total £220m – of 330,000 customers who were in arrears of thirty days or more.[87][88]

Church of England

Justin Welby has been critical of Wonga.

In May 2012, Justin Welby (then the Bishop of Durham) called Wonga.com's high interest rates "shocking" and "usurious". Wonga declined to comment.[89]

By July 2013, Welby was Archbishop of Canterbury and had been a member of the Parliamentary Commission on Banking Standards. He announced that he had had a "good conversation" with Errol Damelin and told him that he wanted to see competition, not legislation, put Wonga out of business.[90] According to the BBC the church would help credit unions by providing premises and expertise.[90] However Welby was reported to be furious when the Financial Times pointed out that, despite denying involvement in payday lending, the Church Pension fund invested in venture capitalists Accel Partners which raised funds for Wonga in 2009.[91]

In a November 2013 interview for ITV, Niall Wass defended the firm's practices and challenged critics to "go use the service, see if you think it is fair and transparent, take out £30 for ten days, pay it back after a week, look at the price, tell me if that is fair and transparent."[92]

By July 2014, The Church of England had severed its ties with the payday lender.[93]

Politicians

An all-party Early Day Motion tabled in November 2011 highlighted Wonga's "high APR" and sought to restrict the level of interest that can be charged on all loans by financial institutions.[94] British MP Stella Creasy has also proposed legislation for interest rate caps.[95] A Policis report on proposed interest rate capping said it would cause an exit from the market and those with access to the credit mainstream would be diverted to products such as overdrafts and revolving credit that could be higher cost than high APR products and those without access to credit would be diverted to the black credit market.[96] The Times said capping will further limit the availability of credit to people from regulated entities.[97]

On 20 November 2012, Creasy demanded an apology from the company after The Guardian reported that abusive tweets were sent to her by Wonga employees. Further investigation of the Creasy case showed that computers registered to Wonga.com's London office were used to abuse Creasy over Twitter, and delete criticism, as well as the reference to "usury" from the English Wikipedia's Wonga.com page. Wonga.com admitted that a "junior employee" may have sent the tweets and defended what it regards as its right to correct "inaccurate" Wikipedia articles, though Wikipedia policy on conflict of interest says such edits are "strongly discouraged."[98] Wonga.com later apologised to Creasy and condemned the Twitter comments, saying they were posted without the knowledge of the company and disciplinary action would be taken.[99]

In June 2013, the consumer minister called payday lenders to a summit to discuss "widespread irresponsible lending."[100] The article quoted the APR of Wonga -the largest lender as 5835%.[100] Wonga's pre-tax profits were quoted as £62.4m.[101]

In November 2013, Labour Party leader Ed Miliband criticised payday lenders for creating a "Wonga economy" and "a quiet crisis of thousands of families trapped in unpayable debt."[102] He also called for Wonga's cartoon-type ads aired during children's programmes to be banned, and promised to introduce legislation to that effect. He accused Wonga and other payday lenders of 'targeting children'.[103]

In 2018, once the company had gone into administration, chairman of the Commons Work and Pensions Committee Frank Field wrote to the Archbishop of Canterbury, Justin Welby, in a letter urging the Archbishop to lead a consortium with Wonga's administrators and for the Church of England to purchase the company's loans, preventing the company from selling its loans on to debt recovery businesses at "knockdown rates".[104]

APR and the cost of a loan

Screenshot from Wonga.com showing the cost of borrowing £100 for 30 days on 17 November 2013.

The firm claims its loans are often cheaper than unauthorised bank charges[105] and although APR disclosure is mandatory, it is a poor comparison measure for short term loans.[48] The Business, Innovation and Skills Committee heard evidence from consumer money expert Martin Lewis that the total cost of a payday loan was more useful than APR.[50] Lewis calculated in his blog that at a compounding interest rate of 4,212%, a £100 loan that is not repaid would in seven years amount to more than the USA's entire national debt, however, he explained that his calculation "bears little resemblance to reality", because Wonga does not charge compound interest. He also explained that he had performed this calculation purely to raise awareness of the risks of payday loans and concluded by expressing the hope that his example would make people "think twice before getting payday borrowing".[106] Wonga have stated that they stop charging interest altogether once a loan becomes more than 60 days overdue.[107]

Wonga argue that their rates may be high but the amount charged is transparent and without lenders like them, borrowers would be forced to use illegal lenders. In April 2014, a loan shark in Manchester was jailed for illegal money lending and other offences despite claiming that his rates were lower than Wonga. His lawyer said: "Within his community there are large numbers of people who because of their debt history are very limited in terms of the places they can go, other than companies such as Wonga."[108]

In October 2014, the UK's Advertising Standards Authority (ASA) banned Wonga from using a TV advert that it said breached its code because of a claim that customers would save money. The authority said this was likely to be interpreted as a statement that Wonga's loans were cheaper than those of other lenders and was therefore a price comparison. It ruled that Wonga should consequently have informed consumers of its 5,853% annual interest rate.[109][110] The ruling was in response to a complaint from the charity Citizens Advice, whose chief executive Gillian Guy, said: "Adverts must be clear about what taking out a loan means and how much it will cost. The consequences are really serious when payday lending goes wrong. High interest rates and fees can mean that a small loan balloons into a huge debt... both the advertising and payday loan industries need to look at why so many adverts are not meeting the grade and change their ways".[111] It was the third Wonga advert to be banned by the ASA in 2014.[112]

References

  1. ^ Simon Read (10 October 2012). "Simon Read: Need cash? Need an APR of 4,214 per cent? Welcome to Newcastle's new sponsor Wonga". The Independent. Retrieved 4 December 2012.
  2. ^ a b Titcomb, James (18 October 2013). "Wonga continues global expansion with German deal". The Telegraph. Retrieved 31 August 2018.
  3. ^ "Wonga leaves the Canadian payday loan market". GoDay.ca (on Google+). 10 May 2016. Retrieved 31 August 2018.
  4. ^ Osborne, Hilary (18 October 2013). "Wonga buys German payment firm BillPay as global expansion continues". The Guardian. Retrieved 31 August 2018.
  5. ^ Lunden, Ingrid (18 October 2013). "E-Loan Specialist Wonga Buys BillPay, The PayPal Of Germany, To Move Deeper Into Payments". TechCrunch. Retrieved 31 August 2018.
  6. ^ "Wonga agrees sale of its German payments business, BillPay". Wonga.com. 15 February 2017. Retrieved 31 August 2018.
  7. ^ Murgia, Madhumita (5 February 2017). "Wonga to sell profitable Berlin-based BillPay to Klarna". Financial Times. Retrieved 31 August 2018.
  8. ^ Lunden, Ingrid (6 February 2017). "Klarna buys BillPay, the PayPal of Germany, for $75M from Wonga". TechCrunch. Retrieved 31 August 2018.
  9. ^ a b Lewis, Tim (16 October 2011). "Your prosperity could count on an algorithm". The Observer. Retrieved 17 March 2012.
  10. ^ "About Wonga". wonga.com. Retrieved 7 December 2011.
  11. ^ a b Alan O'Sullivan (15 January 2010). "iPhone app that gives you a 2,700% loan". This is Money. Retrieved 21 November 2012.
  12. ^ Rupert Jones. "Wonga cuts cost of borrowing, but interest rate still 1,509% | Money". The Guardian. Retrieved 13 April 2016.
  13. ^ Wonga.com, 13 April 2016
  14. ^ Basheera Khan. "Wonga.com to expand globally following $22m financing round". Retrieved 7 December 2011. Founded by Errol Damelin and Jonty Hurwitz, Wonga provides cash advances to UK consumers
  15. ^ Williams-Grut, Oscar (21 February 2017). "How the founder of 'legal loan shark' Wonga made a comeback as London's fintech messiah". Business Insider. Retrieved 30 August 2018.
  16. ^ Oxford English Dictionary, 2nd ed.
  17. ^ "Errol Damelin, founder and CEO, Wonga". The Guardian. 1 May 2011. Retrieved 19 March 2012.
  18. ^ a b c d Shaw, William (5 May 2011). "Cash machine: Could Wonga transform personal finance". Wired. Retrieved 19 March 2012.
  19. ^ Kaplan, Dan. "Wonga, the fastest personal loan you can get". Venture Beat. Retrieved 29 March 2012.
  20. ^ O'Sullivan, Alan. "Wonga, best of a bad bunch". This is Money. Retrieved 18 March 2012.
  21. ^ Quinn, James (10 April 2011). "Wonga sees opportunity for growth in Ireland". The Telegraph. Retrieved 19 March 2012.
  22. ^ Palmer, Maija (24 May 2009). "Wonga pushes web loan innovation". Financial Times. Retrieved 17 March 2012.
  23. ^ a b Maija Palmer (9 June 2009). "Wonga secures $22.25m of new finance". Financial Times.
  24. ^ Moules, Jonathan (16 February 2011). "Wonga raises £73m to feed loan appetite". Financial Times. Retrieved 19 March 2012.
  25. ^ Krieger, Candice (9 February 2012). "We want to be as big as Apple, says Wonga chief". The Jewish Chronicle. Retrieved 17 March 2012.
  26. ^ "Wonga returns to its African roots". Beyondbrics blog at The Financial Times. 16 May 2012. Retrieved 24 November 2012.
  27. ^ "Wonga to open in Africa". The Independent. 16 May 2012. Retrieved 24 November 2012.
  28. ^ Quinn, James (25 November 2012). "Wonga in talks with banks to boost SME loans arm". The Telegraph.
  29. ^ "Wonga sees profits more than halve". BBC. 30 September 2014. Retrieved 2 October 2014.
  30. ^ Osborne, Hilary (4 May 2016). "Wonga losses more than double". The Guardian. ISSN 0261-3077. Retrieved 5 August 2016.
  31. ^ "Wonga data breach 'affects 245,000 UK customers'". BBC. 9 April 2017.
  32. ^ Townsend, Mark (4 August 2018). "Wonga investors stump up £10m to save payday lender from going bust". The Guardian. Retrieved 26 January 2019.
  33. ^ Kleinman, Mark (4 August 2018). "£10m cash call rescues payday lender Wonga from insolvency". Sky News. Retrieved 26 January 2019.
  34. ^ Kleinman, Mark (26 August 2018). "Wonga on brink of collapse after customer compensation claims deluge". Sky News. Retrieved 26 January 2019.
  35. ^ "Wonga 'considering all options' as compensation claims surge". BBC News. 26 August 2018. Retrieved 26 January 2019.
  36. ^ Collinson, Patrick; Jones, Rupert (30 August 2018). "Wonga collapses into administration". The Guardian. Retrieved 30 August 2018.
  37. ^ Jones, Rupert (31 August 2018). "Wonga administrators plan 'an orderly wind down' of payday lender". The Guardian. Retrieved 31 August 2018.
  38. ^ a b Jolly, Jasper (12 March 2019). "Wonga compensation claims rise fourfold". The Guardian. Retrieved 13 March 2019.
  39. ^ "Wonga Group Limited". DueDil. Retrieved 13 April 2016.
  40. ^ "Wonga sets £1.2bn target" by Simon Duke in The Sunday Times, Business section, 10 November 2013, p. 2.
  41. ^ a b "Wonga co-founder is the latest to exit payday lender" in The Times, 14 June 2014.
  42. ^ "Wonga profits triple on strong loan demand". BBC. 17 September 2012.
  43. ^ "Errol Damelin | LinkedIn". Uk.linkedin.com. Retrieved 13 April 2016.
  44. ^ Loulla-Mae Eleftheriou-Smith. "Wonga boss Niall Wass leaves after six months". Brand Republic. Retrieved 13 April 2016.
  45. ^ Titcomb, James (22 May 2014). "Wonga boss leaves after six months". The Daily Telegraph.
  46. ^ Rupert Neate. "Wonga boss Tim Weller quits | Business". The Guardian. Retrieved 13 April 2016.
  47. ^ "CEO email addresses – E-mail address database to find contact details of Chief Executive Officers (CEOs) and Managing Directors". Ceoemail.com. Retrieved 13 April 2016.
  48. ^ a b Murray-West, Rosie (19 November 2011). "Wonga's interest rate of 4,200pc? It's not an automatic red card". The Daily Telegraph. Retrieved 16 March 2012.
  49. ^ Simon Bowers (13 May 2011). "Wonga boss fights back against critics". Guardian newspapers. Retrieved 7 December 2011.
  50. ^ a b c d "BIS Select Committee Debt Management". Business, Innovation and Skills Committee for Parliament. Retrieved 17 March 2012.
  51. ^ Wonga boss answers Newsbeat listeners' questions BBC Radio 1 Newsbeat, 5 November 2013. Retrieved 7 November 2013.
  52. ^ Payday loans spell trouble for mortgage applications by Devraj Ray in Moneymarketing.co.uk, 17 November 2013. Retrieved 23 November 2013. Archived here.
  53. ^ "Lending Code 2012". Finance and Leasing Association. Retrieved 18 March 2012.
  54. ^ Read, Simon (30 January 2012). "Roll Over Curbs Agreed by Wonga". The Independent. Retrieved 18 March 2012. Britain's biggest payday loan company, Wonga, has signed up to a new code of practice being introduced on Wednesday that will restrict the number of times a loan can be extended.
  55. ^ "Payday loan rates 'to be limited'". BBC News. 28 November 2012. Retrieved 28 November 2012.
  56. ^ Association, Press (30 August 2018). "Wonga: payday lender stops offering new loans". the Guardian. Retrieved 30 August 2018.
  57. ^ "London Mayor's loan firm Tube deal branded 'shameful'". BBC News. 21 December 2010. Retrieved 24 November 2012.
  58. ^ Maisie McCabe (9 January 2012). "TfL excludes payday loan companies from big money sponsorships". Media Week. Retrieved 24 November 2012.
  59. ^ Alex Brownsell (2 August 2012). "Wonga counters 'hyperbole' with online debate platform". Marketing Magazine. Retrieved 24 November 2012.
  60. ^ Newcastle United (9 October 2012). "Newcastle United sponsorship deal with Wonga will see St James' Park reinstated as stadium name". The Daily Telegraph. Retrieved 21 November 2012.
  61. ^ "Wonga shirt sponsorship dilemma for Newcastle Utd". BBC News. 9 October 2012. Retrieved 21 November 2012.
  62. ^ David Conn (9 October 2012). "MPs attack Newcastle's Wonga deal, dubbing company 'legal loan shark'". The Guardian. Retrieved 21 November 2012.
  63. ^ "Papiss Cissé refuses to wear Newcastle's Wonga-branded shirt". The Guardian. 17 July 2013.
  64. ^ Luke Edwards (30 July 2013). "Newcastle United striker Papiss Demba Cisse dons Wonga-sponsored shirt for first time". The Daily Telegraph. Retrieved 28 September 2013.
  65. ^ Newcastle United sponsor revealed as Chinese gaming firm
  66. ^ Sweney, Mark (24 August 2012). "ITV boss unapologetic over Wonga deal for Red and Black? gameshow". The Guardian.
  67. ^ "Wonga apologises over abusive messages to Stella Creasy". The Guardian. 21 November 2012. Retrieved 30 July 2013.
  68. ^ "Blackpool's Wonga tie will not be renewed", The Times, 30 January 2015, p. 57.
  69. ^ "Hearts sever ties with payday loan firm Wonga", Jane Bradley, The Scotsman, 15 June 2014. Retrieved 31 January 2015.
  70. ^ "Credit Today Awards". Credit Today Magazine. Retrieved 16 March 2012.
  71. ^ "Guardian Digital Innovation Awards Winners 2011". The Guardian. 24 March 2011. Retrieved 16 March 2012.
  72. ^ techtrack. "Sunday Times TechTrack 100". Fastrack & Sunday TImes. Retrieved 16 March 2012.
  73. ^ "Toast of the Tech Champs". The Sunday Times. 20 November 2011. Retrieved 13 April 2016.
  74. ^ "GP Bullhound Summit 2014 – 2012". Gpbullhoundsummit.com. 15 May 2014. Retrieved 13 April 2016.
  75. ^ Calum Fuller (14 October 2013). "Wonga in tax avoidance strategy, claims Corporate Watch". Accountancy Age.
  76. ^ a b Wonga's Swiss Wangle: payday lender moving money to tax haven Corporate Watch, 10 October 2013. Retrieved 9 November 2013. Archived here.
  77. ^ Wonga shifts part of business to tax haven Switzerland despite not offering loans there Nick Sommerlad, Daily Mirror, 10 October 2013.
  78. ^ Wonga denies tax avoidance as head of HMRC is to be recalled to Parliament over failure to collect £4.7bn from UK businesses by Matt West, thisismoney.co.uk, 12 October 2013. Retrieved 9 November 2013. Archived here.
  79. ^ Hilary Osborne. "OFT criticises Wonga debt collection practices | Money". The Guardian. Retrieved 13 April 2016.
  80. ^ Quinn, James. "OFT instructed Wonga to make changes to its business". The Daily Telegraph. Retrieved 13 April 2016.
  81. ^ "Wonga to pay redress for unfair debt collection practices". Financial Conduct Authority. 25 June 2014. Retrieved 25 June 2014.
  82. ^ a b c d e "Wonga chased debt with fake law firms, says FCA". BBC News. 25 June 2014. Retrieved 25 June 2014.
  83. ^ Jones, Rupert (25 June 2014) "Wonga to pay £2.6m compensation for fake debt firm letters", The Guardian, Retrieved 25 June 2014
  84. ^ Rupert Jones (26 June 2014). "Wonga's fake legal letters passed to police". The Guardian. Retrieved 26 June 2014.
  85. ^ Osborne, Hilary; Jones, Rupert (27 June 2014). "Wonga attracts high interest from City of London police". The Guardian. Retrieved 30 August 2018.
  86. ^ Osborne, Hilary (5 February 2015). "Wonga escapes criminal investigation over faked legal letters". The Guardian. Retrieved 31 August 2018.
  87. ^ Rupert Neate and Lisa Bachelor (2 October 2014). "Wonga writes off debts for 330,000 customers". The Guardian. Retrieved 2 October 2014.
  88. ^ Khomami, Nadia (25 September 2015). "Teenager killed himself hours after Wonga cleared out his account". The Guardian. Retrieved 26 September 2015.
  89. ^ Insley, Jill (15 May 2012). "Payday loans: bishop hits out at 'sinful' interest rates". The Guardian. Retrieved 21 November 2012.
  90. ^ a b "Church plans to 'compete' Wonga out of business". BBC News. 25 July 2013. Retrieved 25 July 2013.
  91. ^ "Archbishop of Canterbury 'furious over' Church investment in Wonga". BBC News. 25 July 2013. Retrieved 25 July 2013.
  92. ^ Archbishop of Canterbury 'should try Wonga', boss urges. Interview with Niall Wass by Laura Kuenssberg, ITV, 4 November 2013. Archived here.
  93. ^ "Wonga — a recent history of the UK payday lender". Money Marketing. 14 January 2018. Retrieved 17 February 2018.
  94. ^ "Early day motion 2448 – Level of Interest Rates on Loans". Retrieved 7 December 2011.
  95. ^ Creasey, Stella. "Consumer Credit (Regulation and Advice) Bill 2010–12". UK Parliament. Retrieved 18 March 2012.
  96. ^ "Briefing note on the potential impact of price caps on low income credit users" (PDF). Policis. Retrieved 18 March 2012. Some of those who lose access to credit will be diverted to the black credit market, where costs and risks will be significantly higher and outcomes more damaging
  97. ^ King, Ian (24 January 2012). "Lending in the Public Interest". The Times. Retrieved 18 March 2012. The upshot of placing restrictions on the terms at which payday loan companies do business will further limit the availability of credit to people from regulated entities. Such customers will then, likely as not, head to unregulated lenders whose complaints management procedure involves not the Financial Services Authority but baseball bats and snarling dogs.
  98. ^ "MP demands apology after abusive tweets are traced to Wonga employee". The Guardian.
  99. ^ Wonga apologises to Stella Creasy over abusive Twitter messages, The Guardian (retrieved 21 November 2012)
  100. ^ a b Hilary Osbourne (25 June 2013). "Payday lenders summoned to government summit". The Guardian. Retrieved 30 June 2013.
  101. ^ Hilary Osbourne (27 June 2013). "Payday loans – the industry in numbers-Choice stats from the payday loans industry, from the average consumer debt to Wonga's multimillion-pound profits". The Guardian. Retrieved 30 June 2013.
  102. ^ Ed Miliband Takes On The 'Wonga Economy' Sky News, 5 November 2013. Retrieved 7 November 2013. Archived here.
  103. ^ "Miliband calls for payday loan TV ads to children to be banned". BBC News. 10 November 2013.
  104. ^ Wilson, Harry (7 September 2018). "Frank Field urges Church of England to protect Wonga borrowers". The Times. Retrieved 12 September 2018.
  105. ^ Murray-West, Rosie (19 September 2011). "Wonga's interest rate of 4,200pc? It's not an automatic red card". The Daily Telegraph. Retrieved 17 March 2012. The company's loans of up to £400 are available for one day to a month, and interest is charged at 1pc a day.
  106. ^ Fact: borrowing £100 at Wonga's APR costs more than the US national debt (over $14 trillion) after 7 years! Martin Lewis, moneysavingexpert.com, 21 September 2011. Retrieved 23 November 2013. Archived here.
  107. ^ Wonga – APR Explained – 5,853% – A little film about a big number. by Wonga.com, YouTube, 2013. Retrieved 23 November 2013.
  108. ^ Loan shark jailed despite plea for mercy to judge saying his rates were better than Wonga.com by Chris Osuh, Manchester Evening News, 10 April 2014. Archived here.
  109. ^ "ASA Adjudication on WDFC UK Ltd t/a Wonga". Advertising Standards Authority. Retrieved 15 October 2014.
  110. ^ Osborne, Hilary (October 2014). "Wonga banned from using ad that didn't mention 5,853% interest rate", The Guardian, 8 October 2014. Retrieved 9 October 2014.
  111. ^ BBC News (October 2014). "Wonga TV ad banned for failing to show interest rate", BBC News, 8 October 2014. Retrieved 9 October 2014.
  112. ^ "Ad Nauseum". Private Eye. London. 17 October 2014. p. 13.
Wikimedia Commons has media related to Wonga.com.
Retrieved from "https://en.wikipedia.org/w/index.php?title=Wonga.com&oldid=954680237"