AAdvantage
AAdvantage is the frequent flyer program of American Airlines. Launched May 1, 1981, it was the second such loyalty program in the world (after the first at Texas International Airlines in 1979), and remains the largest with more than 67 million members as of October 2011.[1][2]
Miles accumulated in the program allow members to redeem tickets, upgrade service class, or obtain free or discounted car rentals, hotel stays, merchandise, or other products and services through partners. The most active members, based on the amount and price of travel booked, are designated AAdvantage Gold, AAdvantage Platinum, and AAdvantage Executive Platinum elite members, with privileges such as separate check-in, priority upgrade and standby processing, or free upgrades. They also receive similar privileges from AA's partner airlines, particularly those in Oneworld.[3] AAdvantage co-branded credit cards are also available and offer other benefits. These cards are issued by CitiCards, subsidiary of Citigroup in the United States and by MBNA in the United Kingdom.
AAdvantage allows one-way redemption, starting at 5,000 miles.[4]
History
Increased competition following the 1978 Airline Deregulation Act prompted airline marketing professionals to develop ways to reward repeat customers and build brand loyalty. The first idea at American, a special "loyalty fare", was modified and expanded to offer free first class tickets and upgrades to first class for companions, or discounted coach tickets. Membership was seeded by searching AA's SABRE computer reservations system for recurring phone numbers. The 130,000 most frequent flyers, plus an additional 60,000 members of AA's Admirals Club were pre-enrolled and sent letters with their new account numbers. The name was selected by AA's advertising agency, and is consistent with other American Airlines programs featuring "AA" in the name and logo. The logo was designed by Massimo Vignelli.[5]
Less than a week later, rival United Airlines launched its MileagePlus program; other airlines followed in the ensuing months and years. The rapid appearance of competition changed the nature of the program, and as airlines began to compete on the features of their frequent flyer programs, AAdvantage liberalized its rules, established partnerships with hotel and rental car agencies, and offered promotions such as extra free beverages. In 1982 AAdvantage also became the first program to cooperate with an international carrier; members could accrue and redeem miles on British Airways flights to Europe.[6]
In 2005 American Airlines joined other major U.S. carriers in introducing an online shopping portal allowing shoppers to earn AAdvantage miles when shopping online.
Membership tiers
There are four membership tiers in AAdvantage: standard, Gold, Platinum, and Executive Platinum.
Gold status requires 25,000 flown elite qualifying miles, 25,000 elite qualifying points, or 30 flown segments. Gold status confers PriorityAAccess pre-boarding and expedited security, as well as the ability to earn and redeem 500-mile upgrades. All fares receive at least one free checked bag. Gold status also confers a 25% mileage bonus to all flown segments, as well as a 500-mile minimum on each segment. Gold status provides oneworld Ruby status when flying a oneworld partner airline.
Platinum status requires 50,000 flown elite qualifying miles, 50,000 elite qualifying points, or 60 flown segments. Platinum status confers all of the benefits of Gold status, as well as access to Admirals Club lounges and Business Class oneworld lounges while travelling on an itinerary not wholly within North America. All fares receive at least two free checked bags. It also confers a 100% mileage bonus to all flown segments, a greater standing on upgrade lists, and a special phone line. Platinum status provides oneworld Sapphire status when flying a one-world partner airline.
Executive Platinum status requires 100,000 flown elite qualifying miles, 100,000 elite qualifying points, or 120 flown segments.[7] Executive Platinum status confers all of the benefits of Platinum status, as well as eight eVIP upgrades upon annual qualification, good for a one-way upgrade for the next class of service (up to three segments). All fares receive at least three free checked bags. In addition, Executive Platinum members receive unlimited 500-mile upgrades, access to the Flagship Lounges and First Class oneworld lounges while traveling on an itinerary not wholly within North America, and a special phone line. Executive Platinum status provides oneworld Emerald status when flying a oneworld partner airline.
Individuals who accumulate 1,000,000 miles earned on American receive lifetime Gold status. Individuals who accumulate 2,000,000 miles earned on American receive lifetime Platinum status.[8]
Beginning January 1, 2016, elite qualifying points will be removed from AAdvantage's tier qualification system, while elite qualifying miles and flown segments will continue to be used to determine tier status and qualification.[9]
Partnerships
In addition to its Oneworld and American Eagle partnerships, American Airlines offers frequent flier partnerships with the following airlines:[10]
- Airlines
- Air Tahiti Nui
- Alaska Airlines
- Cape Air
- Etihad Airways
- Fiji Airways
- Gulf Air
- Hawaiian Airlines
- Horizon Air
- Jet Airways
- WestJet
Miles expiration
Miles credited to AAdvantage originally had no expiration. In 1989, miles expired if there was no account activity for three years.[11] In 2012, miles expired if there was no activity for 18 months. Miles that were considered to have no expiration were subject to a 25% bonus but were then subject to the expiration policy.[12][11][13]
The AAdvantage program has an expiration policy that if no miles are gained or used during an 18-month period, the miles expire.[14] Expired miles cannot be used for award travel. To reactivate the previously earned miles, the AAdvantage plan ask members to pay from $200–$600.[15]
References
- ^ David M Rowell (August 13, 2010). "A History of US Airline Deregulation Part 4 : 1979 – 2010 : The Effects of Deregulation – Lower Fares, More Travel, Frequent Flier Programs". The Travel Insider. Archived from the original on August 16, 2010. Retrieved September 21, 2010.
{{cite web}}: Unknown parameter|deadurl=ignored (|url-status=suggested) (help) - ^ "American Airlines AAdvantage Program Details". Aa.com. Archived from the original on March 3, 2009. Retrieved May 28, 2009.
{{cite web}}: Unknown parameter|deadurl=ignored (|url-status=suggested) (help) - ^ oneworld Alliance. Aa.com (2010-10-01). Retrieved on November 4, 2010.
- ^ [1][dead link]
- ^ "Poster". Vignelli.com. Retrieved September 11, 2016.
- ^ "The Big 2–5 – Celebrating 25 Years of Frequent Flyer Programs". Insideflyer.com. Frequent Flyer Network. Retrieved June 28, 2011.[permanent dead link]
- ^ "American Airlines Advantage Elite Qualification Requirements" (JSP). Aa.com. January 7, 2015.
- ^ "AAdvantage Elite Program" (JSP). Aa.com. Retrieved July 2, 2011.
- ^ "AAdvantage program updates" (JSP). Aa.com. Retrieved November 25, 2015.
- ^ "AAdvantage Partners And Mileage Programs" (JSP). Aa.com. Retrieved November 17, 2010.
- ^ a b Ollila, John (July 15, 2012). "American Airlines' No Expiration Miles & Award Chart Promise Lasted for 23 Years". LoyaltyLobby.com. Retrieved September 9, 2016.
- ^ Terry Maxon (July 13, 2012). "American Airlines to do away with non-expiring AAdvantage miles | | Dallas Morning News". Aviationblog.dallasnews.com. Retrieved September 9, 2016.
- ^ [2] [dead link]
- ^ "AAdvantage Miles Expiration" (JSP). Aa.com. Retrieved December 3, 2015.
- ^ "Reactivate AAdvantage Miles" (JSP). Aa.com. Retrieved December 3, 2015.
