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Engage!

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Engage!: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web
AuthorBrian Solis
LanguageEnglish
SubjectBusiness, Social media, Marketing
GenreNon-fiction
PublisherJohn Wiley & Sons
Publication date
March 8, 2010
Publication placeUnited States
Pages400
Preceded byPutting the Public Back in Public Relations: How Social Media Is Reinventing the Aging Business of PR 
Followed byThe End of Business as Usual: Rewire the Way You Work to Succeed in the Consumer Revolution 

Engage!: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web is a bestselling book by speaker, digital analyst, and author Brian Solis.[1][2][3][4] In Engage!, Solis diagnoses the new world of social media, mobile and how businesses and individuals can best market their products or services.[5][6] Actor Ashton Kutcher wrote the foreword.[7]

Synopsis

The first half of Engage! introduces social media entities such as Facebook, YouTube, and Twitter, with chapters labeled "The New Media University: Social Media" 101, 201, 202, etc., all the way until "MBA Program—Second Year."[8] Solis uses this university metaphor to help anyone at any place in their career start where they need to and go back and study the basics as necessary.[8][9]

The second half of Engage! explores how to start social media programs, how to sell the program once started, and how to measure return on investment (ROI).[10] Solis also explores the murky separation of personal and professional interactions in social media.[11][12] He argues that social media channels are being used to broadcast in a one-to-many format not unlike traditional format before it. He believes that the formula for social media is instead one-to-one-to many, which will yield many to many.

Worksheets to assist planning and brand management are included.[13]

In all, Engage! is separated into six parts:

  • Part I: The New Reality of Marketing and Customer Service
  • Part II: Forever Students of New Media
  • Part III: Brand Representative Versus The Brand of You
  • Part IV: We Are the Champions
  • Part V: The Social Architect: Developing a Blueprint for New Marketing
  • Part VI: A Little Less Conversation, A Little More Action: Rising Above the Noise[14]

Reception

Apple Fellow Guy Kawasaki, Craigslist founder Craig Newmark, and author Andrew Keen blurbed the book.[14] Newmark said, "Engage! gets you up to date regarding current trends and technology, and shows you how to build a serious social media strategy."[14]

Engage! was a Top 10 Business Bestseller at Business Standard and an 800CEORead Business Book Bestseller at Inc.[15][16]

References

  1. ^ Brooks, Rich (April 15, 2010). "Is SMO (Social Media Optimization) The New SEO?". Fast Company.
  2. ^ Lazar, Shira. "Brian Solis on Five Common Social Media Mistakes and How to Avoid Them". Entrepreneur Magazine.
  3. ^ Rowse, Darren (July 1, 2010). "4 Resources to Build Your Blogging Business". ProBlogger.
  4. ^ Solis, Brian (April 23, 2010). "21 Twitter Tips From Socially Savvy Companies". Fast Company.
  5. ^ Boog, Jason (July 7, 2010). "Social Media Tips from Brian Solis". MediaBistro.
  6. ^ Steinberg, Scott. "Now You're In Business". American Way.
  7. ^ Myers, Courtney Boyd (April 14, 2011). "An Interview with Brian Solis". TNW Social Media.
  8. ^ a b Jalichandra, Richard (June 2, 2010). "Engage or Die: The Impact of Social Media in Business". Technorati.
  9. ^ Thomas, Jesse (April 12, 2012). "Engagement Ain't Nothin' But A Number: Brian Solis on Connected Customers". Forbes.
  10. ^ Weinberger, Joshua (August 2010). "Influential Leaders: The Engager". CRM.
  11. ^ Basich, Teresa (April 2, 2010). "Recap: Engage With Brian Solis". MarketingCloud.
  12. ^ Berto, Eric (April 5, 2010). "Let's get engaged". PRBreakfastClub.com.
  13. ^ Garland, David. "Measurable Marketing & Digital Strategy — Featured Interview with Brian Solis". RiseToTheTop.com.
  14. ^ a b c Solis, Brian (2010). Engage!: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web. Wiley. p. 400. ISBN 978-0470571095.
  15. ^ "The top 10 business bestsellers". Business Standard. April 19, 2010.
  16. ^ "The Business Bestseller List". Inc.