Enterprise mobility management

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Enterprise mobility management (EMM) is the set of people, processes and technology focused on managing mobile devices, wireless networks, and other mobile computing services in a business context. As more workers have bought smartphone and tablet computing devices and have sought support for using these devices in the workplace, EMM has become increasingly significant.

The goal of EMM is to determine if and how available mobile IT should be integrated with work processes and objectives, and how to support workers when they are using these devices in the workplace.[1]

Business use of consumer mobile technology[edit]

A 2012 study showed that about two-thirds of smartphone owners used their personal devices for enterprise-related activities.[2] Supporting a wide variety of device types and operating systems can introduce security risks and added costs for businesses.[3][4]

A 2011 survey showed that three quarters of U.K. and U.S. CIOs surveyed considered mobile technology to be a significant security problem, although consumers were generally less concerned.[5]


Because mobile devices are easily lost or stolen, data on those devices is vulnerable. Enterprise mobility management is a set of systems intended to prevent unauthorized access to enterprise applications and/or corporate data on mobile devices. These can include password protection, encryption and/or remote wipe technology, which allows an administrator to delete all data from a misplaced device. With many systems, security policies can be centrally managed and enforced. Such device management systems are programmed to support and cooperate with the application programming interfaces (APIs) from various device makers to increase security compliance.[6]

The data transfer between mobile device and the enterprise should always be encrypted, for example through a VPN tunnel[7] or over HTTPS[8] with two-factor authentication.

Mobile devices in companies with "bring your own device" (BYOD) policies are often used both personally and professionally. In these cases, corporate IT has less control over whether malware is on the device and what damage may be caused to corporate data. Apart from careful user behavior - data storage on the mobile device should be limited and centrally organized.[citation needed]

See also[edit]


Enterprise Mobility Strategies, ACS, May 2009.

O'Sullivan, Cian, More Smartphones in the Enterprise Means More Security Risk, GoMo News, June 2011.

How EMM Works with Apple Push Technologies, Bushel, August 2014.


  1. ^ Kietzmann, J., Plangger, K., Eaton, B., Heilgenberg, K., Pitt, L., Berthon, P. (2013). "Mobility at work: A typology of mobile communities of practice and contextual ambidexterity" (PDF). Journal of Strategic Information Systems 3 (4). doi:10.1016/j.jsis.2013.03.003. Retrieved 9 November 2013. 
  2. ^ Ellis, Lisa, Jeffrey Saret, and Peter Weed (2012). "BYOD: From company-issued to employee-owned devices" (PDF). Telecom, Media & High Tech Extranet: No. 20 Recall. Retrieved 15 May 2014. 
  3. ^ Drake, Stephen (October 2008). "Embracing Next Generation Mobile Platforms to Solve Business Problems" (PDF). Computerworld Inc. IDC. Archived from the original (PDF) on October 12, 2012. Retrieved 24 August 2011. 
  4. ^ Penfold, Andy (June 2011). "Sybase Warns Enterprise Over Mobile Security". Mobile Marketing. Dot Media Ltd. Retrieved 24 August 2011. 
  5. ^ Rashid, Fahmida Y. (9 March 2011). "Mobile Security a Headache for CIOs, Not a Concern for Users". eWeek. Ziff Davis Enterprise Holdings Inc. Retrieved 24 August 2011. 
  6. ^ Cox, John (14 February 2011). "Samsung's 90 New APIs Boost Mobile Device Management, Security". Network World. Retrieved 24 August 2011. 
  7. ^ Patrick Oliver Graf, 4 Essentials For Mobile Device VPNs. InformationWeek, 2014-10-31. Retrieved February 16, 2015.
  8. ^ Kimberly Palmer, 10 Ways to keep your phone safe. U.S.News Money, 2015-1-13. Retrieved February 16, 2015.