Remote monitoring and management
 | This article needs additional citations for verification. (January 2017) |
Remote monitoring and management (RMM) is the process of supervising and controlling IT systems (such as network devices, desktops, servers and mobile devices) by means of locally installed agents that can be accessed by a management service provider. [1] [2]
Functions include the ability to:
- install new or updated software remotely (including patches, updates and configuration changes)
- detect new devices and automatically install the RMM agent and configure the device
- observe the behavior of the managed device and software for performance and diagnostic tasks
- perform alerting and provide reports and dashboards
RMM is an efficient endpoint monitoring app that allows administrators to manage and monitor multiple endpoints from one centralized console. [3]
See also
- Network management
- Network monitoring
- Application service management
- Application performance management
- Managed services
- Information technology outsourcing
References
- ^ "About Remote Monitoring and Management (RMM)". Comodo. Retrieved 2016-12-29.
- ^ "RMM software (remote monitoring and management software)". Retrieved 2017-12-06.
- ^ "RMM Guider" (pdf). Retrieved 28 July 2016.