|Traded as||NASDAQ: LOGM|
S&P 400 Component
|Bill Wagner (President & CEO)|
|Revenue||$1.262 billion (2019) |
Number of employees
|3,974 (December 31, 2019)|
LogMeIn, Inc. is a provider of software as a service and cloud-based remote connectivity services for collaboration, IT management and customer engagement, founded in 2003 and based in Boston, Massachusetts. The company's products give users and administrators access to remote computers.
On December 17, 2019, LogMeIn announced an agreement to be sold for $4.3 billion to Francisco Partners and Evergreen Coast Capital Corp., which is a private equity affiliate of Elliot Management Corp. The deal is expected to close in mid-2020.
The company's products are focused on three business areas, including Communications & Collaboration services, Identity & Access Management services, and Customer engagement & support services. The products include:
- LogMeIn Pro – subscription-based remote access and administration software
- LogMeIn Central – web application focused on IT management for remotely managing PCs and servers running on Windows or Mac OS X operating systems
- LogMeIn Rescue – remote support (help desk) web application used by large contact centers and help desks for diagnosing and troubleshooting computers, smartphones and tablets.
- LogMeIn Hamachi – network virtualization and VPN service
- LogMeIn Backup – remote backup software
- Jive - Hosted PBX telephone service
- join.me – meeting and online collaboration software
- RemotelyAnywhere – remote access and administration software
- Bold360 – a live chat and customer engagement service solution[buzzword] that is used by retail, financial services, manufacturing, software, and telecommunications organizations
- LastPass – password manager
The company was known as 3am Labs, Inc. before March 2006.
The company's CEO Michael Simon and CTO Márton Anka collaborated at Uproar, an Internet game site eventually bought by Vivendi Universal at the height of the dot-com bubble. Anka's work for Uproar allegedly laid the foundation for his RemotelyAnywhere application, which later evolved into LogMeIn after 3am Labs incorporated.
LogMeIn, Inc., changed its name from 3am Labs in 2006.
In 2011, the company began a move into cloud services for the Internet of Things by acquiring Pachube, which would later become the Xively service. In May 2014, it added to this initiative by acquiring Ionia Corp., which specializes in integrating connected objects.
In July 2015, LogMeIn launched a new product named "Rescue Lens" designed for providing video-assisted customer support using a camera on the client's iOS or Android device. This allows a customer support representative to join a live feed in order to remotely work on technical issues reported by the customer by seeing the physical product as if it was in front of them.
In July 2017, the company announced they acquired Israel-based software company Nanorep for a reported $45 million and then an additional $5 million in contingent cash for high-performing employees who would continue with LogMeIn for the next two years post the closure of the transaction. Nanorep makes customer service software that uses artificial intelligence and chatbots to make more intuitive and engaging customer service.
In February 2018, the company announced the acquisition of Jive Communications for $342 million.
- "LogMeIn Announces Fourth Quarter and Fiscal Year 2019 Results". LogMeIn. Retrieved 2020-05-25.
- "LogMeIn Fourth Quarter 2019 Supplemental Data Sheet" (PDF). LogMeIn. December 31, 2019.
- "Business Summary".
- Brodkin, Jon (9 October 2015). "LogMeIn buys LastPass password manager for $110 million". Ars Technica. Condé Nast. Retrieved 14 December 2018.
- Perez, Sarah (9 October 2015). "LogMeIn Acquires Password Management Software LastPass For $110 Million". TechCrunch. Oath Tech Network. Retrieved 14 December 2018.
- "LogMeIn to Acquire Password Management Leader LastPass". LogMeIn, Inc. October 9, 2015. Retrieved 14 December 2018.
- "LastPass Joins the LogMeIn Family". LastPass. October 9, 2015. Retrieved 14 December 2018.
- "BRIEF-Citrix completes spin-off and merger of Goto family of service offerings with Logmein". Reuters. 2017-02-01. Retrieved 2017-02-02.
- Miller, Ron. "LogMeIn agrees to be acquired by Francisco Partners and Evergreen for $4.3B". techcrunch.com. Techcrunch. Retrieved 17 December 2019.
- Bary, Emily. "LogMeIn to be acquired by private equity affiliates in $4.3 billion deal". marketwatch.com. Dow Jones Network. Retrieved 17 December 2019.
- "LogMeIn Inc". Financial Times. September 22, 2017.
- "Company Overview of LogMeIn, Inc". Bloomberg. October 1, 2017.
- "Log me in 123 Remote Support". Remote Support.
- Gagliordi, Natalie. "LogMeIn buys Jive Communications for $342 million | ZDNet". ZDNet. Retrieved 2018-02-08.
- "LogMeIn Makes Digital Customer Service Smarter; Takes Aim at CRM Market with Introduction of Bold360". GlobeNewswire. June 8, 2017.
- "LogMeIn Announces Merger with Citrix's GoTo Family of Products to Create Billion Dollar Industry Leader". GlobeNewswire. July 26, 2016.
- Jeff Engel (August 1, 2017). "LogMeIn to Buy Israeli A.I. Company Nanorep for $45M". Xconomy.
- Soule, Alexander (2004-09-20). "Budapest startup, 90 jobs coming to Woburn".
- 10:43, 7 Feb 2001 at; tweet_btn(), Drew Cullen. "Vivendi buys Uproar games site". Retrieved 13 May 2017.CS1 maint: numeric names: authors list (link)
- https://secure.logmein.com/corp/pressrelease.asp?id=49 LogMeIn acquires instant VPN creator Archived October 14, 2007, at the Wayback Machine
- https://secure.logmein.com/corp/pressrelease.asp?id=39 Archived 2008-11-16 at the Wayback Machine Article mentions LogMeIn name change
- "LOGMEIN, INC, Form S-1/A, Securities Registration Statement (S-1/A) regarding patent case, Filing Date Mar 7, 2008". secdatabase.com. Retrieved May 15, 2018.
- "Tridia patent complaint and demand for jury trial" (PDF). Retrieved 13 May 2017.
- "SEC Form 10-K". December 31, 2010.
- Mike Butcher (July 20, 2011). "LogMeIn acquires 'Internet of Things' Startup Pachube for $15m In Cash". TechCrunch.
- Alspach, Kyle (2014-05-06). "LogMeIn acquires Boston 'Internet of Things' firm for $12 million". BetaBoston. Retrieved 2014-05-06.
- "LogMeIn LogMeIn Acquires Bold Software | LogMeIn". Investor.logmein.com. 2012-01-09. Retrieved 2014-02-20.
- "LogMeIn Acquires Web Chat Company Bold Software For $16.5 M". TechCrunch. 2012-01-09. Retrieved 2014-02-20.
- Kepes, Ben. "LogMeIn Acquires Meldium--Start Of The Identity Consolidation?". Retrieved 13 May 2017.
- "Plans to Retire Meldium". Meldium by LogMeIn. Retrieved 2017-08-03.
- "LogMeIn Announces Merger with Citrix's GoTo Family of Products to Create Billion Dollar Industry Leader". GlobeNewswire. July 26, 2016
- Lunden, Ingrid. "LogMeIn acquires chatbot and AI startup Nanorep for up to $50M". TechCrunch. Retrieved 2017-11-20.
- Harris, David L. (2017-08-01). "LogMeIn buys Israeli AI startup for $45M". Boston Business Journal. Retrieved 2017-08-02.
- Ron Miller (February 15, 2018). "Google to acquire Xively IoT platform from LogMeIn for $50M". TechCrunch.
- Business data for LogMeIn, Inc.: