S&P 400 Component
|Founded||Budapest, Hungary (2003)|
|Headquarters||Boston, Massachusetts, USA|
William (Bill) Wagner (President & CEO) |
Edward Herdiech (CFO)
Sean Ford (CMO)
Chris Battles (CPO)
Larry D'Angelo (SVP Sales)
Sandor Palfy (CTO)
Michael Donahue (SVP General Counsel)
Rob Lawrence (SVP Corporate Strategy)
Jo Deal (Chief Human Resources Officer)
|Revenue||$1.024 billion (2017) |
Number of employees
|2,778 (June 30, 2017)|
LogMeIn, Inc. is a provider of software as a service and cloud-based remote connectivity services for collaboration, IT management and customer engagement, founded in 2003 and based in Boston, Massachusetts. The company's products give users and administrators access to remote computers.
In October 2015, LogMeIn bought the password manager solution LastPass. In February 2017, LogMeIn completed a merger with GetGo, the corporate spin-off of the GoTo product line from Citrix Systems.
The company's products are focused on three business areas, including Communications & Collaboration services, Identity & Access Management services, and Customer engagement & support services. The products include:
- LogMeIn Pro – subscription-based remote access and administration software
- LogMeIn Central – web application focused on IT management for remotely managing PCs and servers running on Windows or Mac OS X operating systems
- LogMeIn Rescue – remote support (help desk) web application used by large contact centers and help desks for diagnosing and troubleshooting computers, smartphones and tablets.
- LogMeIn Hamachi – network virtualization and VPN service
- LogMeIn Backup – remote backup software
- Jive - Hosted PBX telephone service
- join.me – a freemium meeting and online collaboration software
- RemotelyAnywhere – remote access and administration software
- Bold360 – a live chat and customer engagement service solution used by thousands of retail, financial services, manufacturing, software, and telecommunications organizations
The company was formerly known as 3am Labs, Inc., before March 2006.
The company's CEO Michael Simon and CTO Márton Anka collaborated at Uproar, an Internet game site eventually bought by Vivendi Universal at the height of the dot-com bubble. Anka's work for Uproar allegedly laid the foundation for his RemotelyAnywhere application, which later evolved into LogMeIn after 3am Labs incorporated.
LogMeIn, Inc., changed its name from 3am Labs in 2006.
In 2011, the company began a move into cloud services for the Internet of Things by acquiring Pachube, which would later become the Xively service. In May 2014, it added to this initiative by acquiring Ionia Corp., which specializes in integrating connected objects.
In July 2015, LogMeIn launched a new product named "Rescue Lens" designed for providing video-assisted customer support using a camera on the client's iOS or Android device. This allows a customer support representative to join a live feed in order to remotely work on technical issues reported by the customer by seeing the physical product as if it was in front of them.
In July 2017, the company announced they acquired Israel-based software company Nanorep for a reported $45 million dollars and then an additional $5 million in contingent cash for high-performing employees who would continue with LogMeIn for the next two years post the closure of the transaction. Nanorep makes customer service software that uses artificial intelligence and chatbots to make more intuitive and engaging customer service.
In February 2018, the company announced the sale of Xively to Google for $50 million.
In February 2018, the company announced the acquisition of Jive Communications for $342 million dollars.
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