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Rossmann owns a YouTube channel showing his repairs to provide as an educational resource, frequently live streaming repairs on YouTube and [[Vimeo]].<ref>{{Cite web|url=https://vimeo.com/rossmanngroup|title=Rossmann Repair Group Inc|website=Vimeo|language=en|access-date=May 1, 2019|archive-date=May 1, 2019|archive-url=https://web.archive.org/web/20190501010835/https://vimeo.com/rossmanngroup|url-status=live}}</ref> On his YouTube channel, he also uploads tutorials on life, business practices, real estate, and right to repair videos. He also owns a channel on [[Odysee]], uploading the [[mirror site|same content]] there and on his YouTube channel.<ref>{{Cite web |title=@rossmangroup |url=https://odysee.com/@rossmanngroup:a |access-date=2022-04-09 |website=Odysee}}</ref> Rossmann has actively campaigned for right to repair legislation to be passed in multiple city and state legislatures. In August 2022, Rossmann announced his move to Austin, Texas, to work for tech independence organization FUTO; and the repair business followed in 2023.<ref>{{Cite web |title=Announcing the Newest Member of FUTO: Louis Rossmann! |url=https://www.youtube.com/watch?v=tca6xsBEuGw |website=YouTube |language=en |access-date=2022-11-01}}</ref>
Rossmann owns a YouTube channel showing his repairs to provide as an educational resource, frequently live streaming repairs on YouTube and [[Vimeo]].<ref>{{Cite web|url=https://vimeo.com/rossmanngroup|title=Rossmann Repair Group Inc|website=Vimeo|language=en|access-date=May 1, 2019|archive-date=May 1, 2019|archive-url=https://web.archive.org/web/20190501010835/https://vimeo.com/rossmanngroup|url-status=live}}</ref> On his YouTube channel, he also uploads tutorials on life, business practices, real estate, and right to repair videos. He also owns a channel on [[Odysee]], uploading the [[mirror site|same content]] there and on his YouTube channel.<ref>{{Cite web |title=@rossmangroup |url=https://odysee.com/@rossmanngroup:a |access-date=2022-04-09 |website=Odysee}}</ref> Rossmann has actively campaigned for right to repair legislation to be passed in multiple city and state legislatures. In August 2022, Rossmann announced his move to Austin, Texas, to work for tech independence organization FUTO; and the repair business followed in 2023.<ref>{{Cite web |title=Announcing the Newest Member of FUTO: Louis Rossmann! |url=https://www.youtube.com/watch?v=tca6xsBEuGw |website=YouTube |language=en |access-date=2022-11-01}}</ref>

==Campaigns==
On October 8, 2018, [[CBC News]] ran an investigative piece on [[Apple Inc.|Apple]]'s business practices surrounding repair of their devices. They went undercover in an Apple Store with a malfunctioning MacBook Pro looking for a quote on repair. They explained that the screen was simply black, and they could not see anything on it. The Apple Store quoted a customer in their undercover video $1200 for a logic board replacement, explaining that the [[liquid contact indicator]]s (LCIs) had been triggered, which would only happen if they had been in contact with any type of liquid. They concluded the whole logic board needed to be swapped out, in addition to the top case.<ref name="2018-10-21 CBC">{{cite news |last1=Shprintsen |first1=Alex |date=2018-10-21 |title='Complete control': Apple accused of overpricing, restricting device repairs |url=https://www.cbc.ca/news/thenational/complete-control-apple-accused-of-overpricing-restricting-device-repairs-1.4859099 |url-status=live |language=en |publisher=[[CBC News]] |archive-url=https://web.archive.org/web/20181023201044/https://www.cbc.ca/news/thenational/complete-control-apple-accused-of-overpricing-restricting-device-repairs-1.4859099 |archive-date=2018-10-23 |access-date=2023-10-19 |quote='Right to repair' movement fights to put fixes back in hands of consumers}}</ref> When the machine was taken to Rossmann's repair shop, Rossmann explained that there was no liquid damage, and that simple room humidity likely set off the LCIs. He also explained that a pin that connected the MacBook Pro's backlight was simply not seated properly. After seating the pin properly, the MacBook Pro was seen working again. Rossmann explained his repair shop would likely not charge for simply re-seating the backlight pin.<ref>{{cite web|url=https://www.idropnews.com/news/apple-accused-of-overcharging-for-repairs-in-new-investigative-report/86150/|title=Apple Accused of Overcharging for Repairs in New Investigative Report|last=Thompson|first=Troy|date=October 22, 2018|website=iDropNews|access-date=October 24, 2018|archive-date=October 24, 2018|archive-url=https://web.archive.org/web/20181024073805/https://www.idropnews.com/news/apple-accused-of-overcharging-for-repairs-in-new-investigative-report/86150/|url-status=live}}{{unreliable source?|date=October 2023}}</ref>

He has also spoken and testified in right to repair hearings in Boston,<ref>{{Cite web|title=Boston State House - Right to Repair hearing - FULL HQ VERSION - YouTube|url=https://www.youtube.com/watch?v=QHpXJzjin7k|access-date=2020-09-01|website=www.youtube.com|archive-date=July 24, 2020|archive-url=https://web.archive.org/web/20200724083348/https://www.youtube.com/watch?v=QHpXJzjin7k&app=desktop|url-status=live}}</ref> Maine,<ref>{{Cite web|title=Louis Right to Repair testimony in Maine. - YouTube|url=https://www.youtube.com/watch?v=-uYUB8DZH2M|access-date=2020-09-01|website=www.youtube.com|archive-date=December 4, 2020|archive-url=https://web.archive.org/web/20201204011134/https://www.youtube.com/watch?v=-uYUB8DZH2M&t=2649s|url-status=live}}</ref> Washington state,<ref>{{Cite web|title=Louis Rossmann Right to Repair testimony in Washington SB 5799 - YouTube|url=https://www.youtube.com/watch?v=oLIW7mQ8CI4|access-date=2020-09-01|website=www.youtube.com|archive-date=November 2, 2020|archive-url=https://web.archive.org/web/20201102011646/https://www.youtube.com/watch?v=oLIW7mQ8CI4&feature=youtu.be|url-status=live}}</ref> and Nebraska.<ref>{{Cite web|title=Right To Repair Hearing At Nebraska State Legislature(edited, commentary) - YouTube|url=https://www.youtube.com/watch?v=s8BVq5tcN4c|access-date=2020-09-01|website=www.youtube.com|archive-date=November 20, 2020|archive-url=https://web.archive.org/web/20201120010544/https://www.youtube.com/watch?v=s8BVq5tcN4c|url-status=live}}</ref>

Rossmann has also appeared in right to repair campaigns related to farming machinery in Nebraska in March 2020.<ref>{{Cite web|title=Nebraska farmers are tired of being dicked around - YouTube|url=https://www.youtube.com/watch?v=FPgSG41Jk7M|access-date=2020-08-25|website=www.youtube.com|archive-date=November 27, 2020|archive-url=https://web.archive.org/web/20201127023313/https://www.youtube.com/watch?v=FPgSG41Jk7M&gl=US&hl=en|url-status=live}}</ref> He was initially completely against any restrictions by companies on farmers from repairing their equipment (which might have resulted in voiding the equipment's warranty). However, Rossmann later admitted that his opinions were not completely correct due to a lack of expertise in farming machinery; this came after he received mail from a [[John Deere]] employee stating how allowing farmers to tune their tractors can result in harm to themselves and possible violation of environmental laws.<ref>{{Cite web|title=John Deere employee responds to Right to Repair - YouTube|url=https://www.youtube.com/watch?v=G8pEHA7EfIQ|access-date=2020-08-25|website=www.youtube.com|archive-date=March 21, 2020|archive-url=https://web.archive.org/web/20200321121058/https://www.youtube.com/watch?v=G8pEHA7EfIQ|url-status=live}}</ref>

Rossmann has criticized the design of the third-generation [[MacBook Air]]. He notes that the fan is not positioned above the CPU, nor connected to it via any radiator circuit, calling it a "placebo fan" which can easily lead to overheating and damage.<ref>{{cite news|url=https://www.macworld.co.uk/news/mac/2020-macbook-air-problems-3788127/|title=2020 MacBook Air issues: overheating, noisy fan & ineffective cooling|work=Mac World|date=May 19, 2020|access-date=May 26, 2020|archive-date=May 27, 2020|archive-url=https://web.archive.org/web/20200527002928/https://www.macworld.co.uk/news/mac/2020-macbook-air-problems-3788127/|url-status=live}}</ref><ref>{{cite news|url=https://www.forbes.com/sites/brookecrothers/2020/04/18/does-the-2020-macbook-air-have-an-overheating-problem-debate-rages-on/#7ba86bd43bfd|title=Does the 2020 MacBook Air have an overheating problem? Debate rages on|work=Forbes|date=April 18, 2020|access-date=June 2, 2020|archive-date=May 27, 2020|archive-url=https://web.archive.org/web/20200527085426/https://www.forbes.com/sites/brookecrothers/2020/04/18/does-the-2020-macbook-air-have-an-overheating-problem-debate-rages-on/#7ba86bd43bfd|url-status=live}}</ref>

In March 2021, Rossmann started a crowdfunding campaign on the [[GoFundMe]] platform, with the goal of raising $6 million to start a [[Initiative|direct ballot initiative]] protecting consumer right to repair in the state of [[Massachusetts]], citing previous similar successes in the automotive industry.<ref>{{cite news|url=https://appleinsider.com/articles/21/04/01/advocate-seeks-6m-to-fund-right-to-repair-action-group|title=Advocate seeks $6 million to fund 'right to repair' action group|work=Apple Insider|date=April 1, 2021|access-date=April 11, 2021|archive-date=April 11, 2021|archive-url=https://web.archive.org/web/20210411171930/https://appleinsider.com/articles/21/04/01/advocate-seeks-6m-to-fund-right-to-repair-action-group|url-status=live}}</ref> As of July 2021, the campaign has raised over $750,000.<ref>{{Cite news|date=2021-07-08|title=Apple founder Steve Wozniak backs right-to-repair movement|language=en-GB|work=BBC News|url=https://www.bbc.com/news/technology-57763037|access-date=2021-07-08}}</ref>

In order to help right to repair efforts, he created<ref>{{Cite web|title=Apple's new self-service repair program: What it means for you and your Apple devices|url=https://www.cnet.com/tech/mobile/apples-new-self-service-repair-program-what-it-means-for-you-and-your-apple-devices/|access-date=2022-02-25|website=www.cnet.com|archive-date=January 27, 2022|archive-url=https://web.archive.org/web/20220127053638/https://www.cnet.com/tech/mobile/apples-new-self-service-repair-program-what-it-means-for-you-and-your-apple-devices/|url-status=live}}</ref> '''Repair Preservation Group''',<ref>{{Cite web |title=Repair Preservation Group - Preserving Repair for Everyone, Everywhere |url=https://fighttorepair.org/ |access-date=2022-06-25 |website=fighttorepair.org}}</ref> a [[501(c)(3) organization|501(c)(3)]] [[Nonprofit organization|non-profit]] organization.<ref>{{Cite web|title=REPAIR PRESERVATION GROUP|url=https://causes.benevity.org/causes/840-852857868?lang=en|access-date=2022-02-25|website=causes.benevity.org}}</ref> The organization's efforts are mainly concentrated in spreading the word about the [[right to repair]] and publishing [[documentation]] on an online [[wiki]] for repairing devices.<ref>{{Cite web |title=Repair Preservation Group |url=https://repair.wiki/w/Repair_Wiki |access-date=2023-09-14 |website=repair.wiki}}{{unreliable source?|date=October 2023}}</ref> Rossmann also directs the '''Repair Preservation Group Action Fund''',<ref>{{Cite web |title=Lobbying-organizations |url=https://cfb.mn.gov/reports-and-data/viewers/lobbying/lobbying-organizations/7986/2023.2/ |access-date=2023-09-14 |website=cfb.mn.gov}}</ref> which is a [[501(c)(4)]] [[nonprofit organization|non-profit]] that actively [[lobbying|lobbies]] for the passing of right to repair legislations.<ref name="Repair Preservation Group: 501(c)(4) FAQ">{{cite web |url=https://fighttorepair.org/faq/501c4/ |title=501(c)(4) FAQ. |last=Rossmann |first=Louis |publisher=Repair Preservation Group |language=en |access-date=2023-10-19 |url-status=live |archive-url=https://web.archive.org/web/20230607144220/https://fighttorepair.org/faq/501c4/ |archive-date=2023-06-07}}</ref>

In July 2021, Apple co-founder [[Steve Wozniak]] endorsed Rossmann's right-to-repair efforts and called for open sourcing in a [[Cameo (website)|Cameo]] video requested by Rossmann. Wozniak spoke about how electronic devices used to come with schematics, allowing anyone with the expertise to repair, if not improve, their devices, and credited this openness for the success of the [[Apple II]].<ref name="2021-07-07 9to5Mac">{{cite web |url=https://9to5mac.com/2021/07/07/apple-co-founder-steve-wozniak-stands-up-for-right-to-repair-argues-company-built-on-open-source/ |title=Apple co-founder Steve Wozniak stands up for right-to-repair, argues company built on open source |last=Wise |first=Derek |date=2021-07-07 |website=[[9to5mac.com|9to5Mac]] |language=en |access-date=2023-10-19 |url-status=live |archive-url=https://web.archive.org/web/20230330054755/https://9to5mac.com/2021/07/07/apple-co-founder-steve-wozniak-stands-up-for-right-to-repair-argues-company-built-on-open-source/ |archive-date=2023-03-30}}</ref><ref>{{Cite web |last=Toh |first=Michelle |date=2021-07-09 |title=Apple co-founder Steve Wozniak: 'It's time to recognize the right to repair' {{!}} CNN Business |url=https://www.cnn.com/2021/07/09/tech/apple-steve-wozniak-right-to-repair-intl-hnk/index.html |access-date=2022-11-06 |website=CNN |language=en}}</ref><ref>{{Cite news |date=2021-07-08 |title=Apple founder Steve Wozniak backs right-to-repair movement |language=en-GB |work=BBC News |url=https://www.bbc.com/news/technology-57763037 |access-date=2022-11-06}}</ref>


==Notable videos==
==Notable videos==

Revision as of 05:23, 5 February 2024

Louis Rossmann
Rossmann at DEF CON 30 in 2022
Personal information
Born
Louis Anthony Rossmann

(1988-11-19) November 19, 1988 (age 35)
Staten Island, New York[1]
NationalityAmerican
Occupations
Websitewww.rossmanngroup.com
YouTube information
Channel
Subscribers2.01 million[2]
Total views498 million[2]
100,000 subscribers2016
1,000,000 subscribers2019
Last updated: 1 January 2024

Louis Anthony Rossmann (born November 19, 1988)[3][4] is an American independent repair technician, YouTuber, and right to repair activist. He is the owner and operator of Rossmann Repair Group in Austin, Texas (formerly New York City), a computer repair shop established in 2007 which specializes in logic board-level repair of MacBooks. He also started the Repair Preservation Group, a non-profit organization advocating for the right to repair.

Rossmann owns a YouTube channel showing his repairs to provide as an educational resource, frequently live streaming repairs on YouTube and Vimeo.[5] On his YouTube channel, he also uploads tutorials on life, business practices, real estate, and right to repair videos. He also owns a channel on Odysee, uploading the same content there and on his YouTube channel.[6] Rossmann has actively campaigned for right to repair legislation to be passed in multiple city and state legislatures. In August 2022, Rossmann announced his move to Austin, Texas, to work for tech independence organization FUTO; and the repair business followed in 2023.[7]

Notable videos

On October 18, 2018, Rossmann uploaded a video entitled "Apple & Customs STOLE my batteries, that they won't even provide to AASPs."[8] In the video, Rossmann explains that U.S. Customs seized his package containing 20 Apple MacBook batteries, worth US$1,068 (equivalent to $1,296 in 2023), labeling them as counterfeit goods.[9] He claims the sole reason for the seizure was the batteries he was importing bore Apple's trademark and feels it is retribution for the CBC News piece, as Rossmann had been importing MacBook batteries for years without incident until shortly after the CBC story was published.[10][11]

In 2018, Rossmann testified as a witness in a lawsuit from Apple towards an independent smartphone repair shop owner in Norway, Henrik Huseby, regarding the right to repair and authorized smartphone parts. The Norwegian court originally sided with Huseby but ruled in favor of Apple in 2019 after an appeal hearing showed Huseby had been using counterfeit parts.[12][4] On June 5, 2019, Rossmann posted a video on YouTube where he appeared as a key witness in the case.[4][13] In a June 29 video he explained that the case ended with the court ruling in favor of Apple Inc. as the repair shop in question was using counterfeit parts, a detail Rossmann claims he was not aware of before testifying.[14]

References

  1. ^ Steinberg, Kayla (May 21, 2021). "One Man's Fight for the Right to Repair Broken MacBooks". Columbia News Service. Retrieved November 3, 2023.
  2. ^ a b "About Louis Rossmann". YouTube.
  3. ^ Rossmann, Louis (November 18, 2018). 30. Archived from the original on April 19, 2023. Retrieved October 16, 2023 – via YouTube.
  4. ^ a b c Rossmann, Louis (June 6, 2019). Louis testifies as witness in Norway trial. Archived from the original on May 25, 2023. Retrieved October 16, 2023 – via YouTube.
  5. ^ "Rossmann Repair Group Inc". Vimeo. Archived from the original on May 1, 2019. Retrieved May 1, 2019.
  6. ^ "@rossmangroup". Odysee. Retrieved April 9, 2022.
  7. ^ "Announcing the Newest Member of FUTO: Louis Rossmann!". YouTube. Retrieved November 1, 2022.
  8. ^ Rossmann, Louis (October 18, 2018). Apple & Customs STOLE my batteries, that they won't even provide to AASPs. Archived from the original on May 26, 2023. Retrieved October 16, 2023 – via YouTube.
  9. ^ Vincent, Brittany (October 22, 2018). "Apple repair critic Louis Rossmann takes on U.S. Customs 'counterfeit' battery seizure". Shacknews. Archived from the original on October 24, 2018. Retrieved October 24, 2018.
  10. ^ Ng, Gary (October 18, 2018). "NYC Repair Tech Says Apple, U.S. Customs Seized His Batteries Following CBC Story". iPhone in Canada. Archived from the original on October 24, 2018. Retrieved October 24, 2018.
  11. ^ "DHS Seized Aftermarket Apple Laptop Batteries From Independent Repair Expert Louis Rossman". www.vice.com. October 19, 2018. Archived from the original on November 1, 2020. Retrieved November 1, 2020.
  12. ^ "Apple Is Still Trying to Sue the Owner of an Independent iPhone Repair Shop". www.vice.com. June 6, 2019. Archived from the original on November 8, 2020. Retrieved November 1, 2020.
  13. ^ "Norske Henrik møter Apple i retten for andre gang. – De vil knuse meg". ITavisen. June 7, 2019. Archived from the original on November 8, 2020. Retrieved May 24, 2020.
  14. ^ Rossmann, Louis (June 29, 2019). I was wrong about the Henrik Huseby case. Let's go over the new information. Archived from the original on May 2, 2021. Retrieved October 16, 2023 – via YouTube.
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