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The Easy Card technology was developed by [[Cubic Corporation|Cubic Transportation Systems]], replacing paper tickets and [[Token coin|tokens]] on Metrobus, Metrorail, and Tri-Rail services. Technology upgrades to the Easy Card system since 2019 have enabled [[Contactless payment|contactless credit card]] payments and [[fare capping]] on Metrorail and Metrobus services.
The Easy Card technology was developed by [[Cubic Corporation|Cubic Transportation Systems]], replacing paper tickets and [[Token coin|tokens]] on Metrobus, Metrorail, and Tri-Rail services. Technology upgrades to the Easy Card system since 2019 have enabled [[Contactless payment|contactless credit card]] payments and [[fare capping]] on Metrorail and Metrobus services.
==Media formats==
While the system as a whole is referred to as the "Easy Card" system, there actually is more than one type of contactless smartcard media in use:


== Variants ==
* "Easy Cards" are plastic smartcards designed to last at least twenty years. Easy Cards may be used to store more than one type of fare at the same time, and can be registered with the issuing transportation agency to obtain a replacement if lost or stolen. Easy Cards programmed to charge discounted fare rates are supplied to eligible users by both Miami-Dade Transit and SFRTA, and often have the user's photograph placed on the back surface of the card.
* "Easy Tickets" are paper-based smartcard media designed to last up to 60 days. They can only store the original fare type first loaded onto them, cannot be used for most discounted fare rates, and cannot be registered in case of loss or theft. Miami-Dade Transit offers orange-colored Easy Tickets for $56.25 to students of participating colleges and universities.<ref>{{Cite web|url=https://www8.miamidade.gov/global/transportation/participating-colleges.page|title = Transit College Discount Program - Participating Institutes}}</ref>
Multiple variants of the Easy Card are available. The standard Easy Card is a stored-value smart card, which can be loaded with up to $150 of value. Monthly passes for Tri-Rail and Miami-Dade Transit services can also be loaded to the Easy Card. Registered Easy Cards are eligible for balance protection, which replaces the value of the card if it is lost or stolen.<ref>{{Cite web |title=EASY Card |url=https://www.miamidade.gov/global/service.page?Mduid_service=ser1519766209086486 |access-date=2024-07-16 |website=Miami-Dade Transit |language=en}}</ref>


Easy Tickets, a limited-use, disposable variant of the Easy Card, are also available. Easy Tickets can be purchased with a single ride fare, a pass, or a cash value of up to $40, and cannot be reloaded. Easy Tickets are made of paper, and are valid for 60 days after purchase.<ref>{{Cite web |title=EASY Ticket |url=https://www.miamidade.gov/global/service.page?Mduid_service=ser1519847051955263 |access-date=2024-07-16 |website=Miami-Dade Transit |language=en}}</ref>
In addition to the above, SFRTA uses their Easy Card ticket machines to print out purely paper tickets that lack any smartcard media for same-day and/or weekend usage. If a paper ticket user wishes to transfer to Metrorail, they must obtain an Easy Card or Easy Ticket at either the [[Tri-Rail and Metrorail transfer station]] or the [[Miami Airport station]].


Reduced-fare Easy Cards are available for K-12 school students and [[Medicare (United States)|Medicare]] recipients. Discounted monthly passes are also available for employees of participating employers, and students of most South Florida universities. The Golden Passport and Patriot Passport variations of the Easy Card are available to seniors and veterans respectively, and provide free travel on Miami-Dade Transit and discounted fares on Tri-Rail.<ref>{{Cite web |title=Discount Policy |url=https://www.tri-rail.com/pages/view/discount-policy |access-date=2024-07-16 |website=Tri-Rail}}</ref><ref>{{Cite web |title=Transit Pass |url=https://www8.miamidade.gov/global/transportation/transit-pass.page |access-date=2024-07-16 |website=Miami-Dade Transit}}</ref>
While Miami-Dade Transit ticket machines provide both Easy Cards as well as Easy Tickets, SFRTA/Tri-Rail ticket machines provide only Easy Cards. Ticket agents at attended Tri-Rail stations are able to provide Easy Tickets.<ref>{{Cite web |url=http://www.tri-rail.com/EASY/docs/EASY_Card_Coming_Soon_FAQs.pdf |title=Archived copy |access-date=2011-02-07 |archive-url=https://web.archive.org/web/20110616162034/http://www.tri-rail.com/easy/docs/EASY_Card_Coming_Soon_FAQs.pdf |archive-date=2011-06-16 |url-status=dead }}</ref>


==Acceptance==
==Acceptance==
Easy Cards and related smartcard media are accepted on the following systems:
Easy Cards and Easy Tickets are accepted on the following systems:
* [[Metrobus (Miami-Dade County)|Metrobus]] (Miami-Dade County)
* [[Metrobus (Miami-Dade County)|Metrobus]] (Miami-Dade County)
* [[Metrorail (Miami-Dade County)|Metrorail]] (Miami-Dade County)
* [[Metrorail (Miami-Dade County)|Metrorail]] (Miami-Dade County)
* [[Tri-Rail]] (Miami-Dade, Broward, Palm Beach Counties)
* [[Tri-Rail]] (Miami-Dade, Broward, Palm Beach Counties)


Easy Cards and Tickets are the only method of payment on Metrorail. To ride Metrorail and Tri-Rail, passengers must tap their Easy Card when entering and exiting the system. Metrobus passengers are not required to tap the card when exiting the bus.
Miami-Dade County is working on an interoperability agreement with Broward County Transit and PalmTran of Palm Beach County; however these systems do not yet accept Easy Cards for payment.<ref>{{Cite web|url=http://www.miamidade.gov/releases/2017-03-10-dtpw-regional-fare-collection.asp|title=Miami-Dade County moves towards an interoperability agreement with Tri-Rail, Broward County Transit, and Palm Tran for seamless regional travel|access-date=2017-07-05|archive-date=2017-10-25|archive-url=https://web.archive.org/web/20171025192100/http://www.miamidade.gov/releases/2017-03-10-dtpw-regional-fare-collection.asp|url-status=dead}}</ref>


Transfers between Tri-Rail, Metrorail, and Metrobus services are automatically calculated, including any applicable fare difference. Broward County Transit and Palm Tran services do not accept the Easy Card. Metrobus lines that connect with BCT services issue paper transfers upon request,<ref>{{Cite web |title=Metrobus and Metrorail Transfers Fees |url=http://www.miamidade.gov/transit/fares-transfer-sfrta-fee.asp |access-date=2024-07-16 |website=Miami-Dade Transit}}</ref> and Tri-Rail ticket machines print tickets for Easy Card users connecting to BCT and Palm Tran.<ref>{{Cite web |title=Transfers |url=https://www.tri-rail.com/pages/view/transfers |access-date=2024-07-16 |website=Tri-Rail |language=en-US}}</ref>
An Easy Card or Ticket purchased from any participating agency or at a ticket machine at any Metrorail station may be used on any participating system, provided it is loaded with the proper fare or has a sufficient balance in it.


Proposals have been made to integrate the Easy Card with additional regional transit services. Expansion to Broward County Transit and Palm Tran was seriously considered in 2014, and again in 2017,<ref>{{Cite web|url=http://www.miamidade.gov/releases/2017-03-10-dtpw-regional-fare-collection.asp|title=Miami-Dade County moves towards an interoperability agreement with Tri-Rail, Broward County Transit, and Palm Tran for seamless regional travel|access-date=2017-07-05|archive-date=2017-10-25|archive-url=https://web.archive.org/web/20171025192100/http://www.miamidade.gov/releases/2017-03-10-dtpw-regional-fare-collection.asp|url-status=dead}}</ref> but no agreement has been reached {{As of|2024|lc=y}}.<ref>{{Cite web |date=June 18, 2024 |title=New fare system may blur Broward County line for transit |url=https://www.miamitodaynews.com/2024/06/18/new-fare-system-may-blur-broward-county-line-for-transit/ |access-date=2024-07-16 |website=Miami Today}}</ref>
Easy Cards and Tickets are used by scanning ("tapping") them at card readers built into Metrobus fareboxes, Metrorail faregates, and standalone validators on platforms at Tri-Rail stations. Metrobus users only have to tap their Easy Card or Ticket once when boarding. Metrorail users must tap their card or ticket at the faregates when they enter and leave the system. Tri-Rail users must tap their card or ticket at a validator before boarding and after exiting a train.

Systems which require entry and exit taps must see the exit tap of a card in order to issue a transfer.<ref>{{Cite web|url=http://www.miamidade.gov/transit/transfers.asp|title = Transit Transfer Fees}}</ref> Transfer discounts within Miami-Dade Transit as well as from Tri-Rail to Miami-Dade Transit are only available when an Easy Card or Ticket is used to pay the fare both on the system/vehicle being transferred to, as well as the one previously used.<ref>{{Cite web|url=http://www.miamidade.gov/transit/fares-transfer-sfrta-fee.asp|title = Transit Transfer Fees}}</ref>


== History ==
== History ==

Latest revision as of 14:26, 16 July 2024

Easy Card
LocationSouth Florida metropolitan area, Florida, United States
Launched1 October 2009
Technology
OperatorMiami-Dade Transit
South Florida Regional Transportation Authority
ManagerMiami-Dade Transit
CurrencyUSD ($150 maximum load)
Stored-valueCash value
Credit expiryAfter card/ticket expiration date
Auto rechargeAutomatic replenishment
Validity
Retailed
  • Online
  • Telephone
  • Selected resellers
  • Train stations
Variants
  • Easy Card (20-year lifetime; older cards 3 years)
  • Easy Ticket (60-day lifetime)
  • Corporate/Employee, Disabled, Student, & Senior Reduced Fare
  • Golden & Patriot Passports
Websitetransitstore.miamidade.gov

The Easy Card (stylized as EASY Card) is a contactless smartcard system for public transit fares in the Miami metropolitan area. The Easy Card is valid on Metrobus and Metrorail services in Miami-Dade County, and on Tri-Rail services throughout the region. Easy Card payments were introduced in 2009 on Miami-Dade Transit services, and expanded to Tri-Rail in 2011.[1] The card functions as a stored-value card, and can also be loaded with unlimited-ride passes. Reduced-fare and zero-fare versions of the Easy Card are available for eligible customers, including seniors and individuals with disabilities.

The Easy Card technology was developed by Cubic Transportation Systems, replacing paper tickets and tokens on Metrobus, Metrorail, and Tri-Rail services. Technology upgrades to the Easy Card system since 2019 have enabled contactless credit card payments and fare capping on Metrorail and Metrobus services.

Variants

[edit]

Multiple variants of the Easy Card are available. The standard Easy Card is a stored-value smart card, which can be loaded with up to $150 of value. Monthly passes for Tri-Rail and Miami-Dade Transit services can also be loaded to the Easy Card. Registered Easy Cards are eligible for balance protection, which replaces the value of the card if it is lost or stolen.[2]

Easy Tickets, a limited-use, disposable variant of the Easy Card, are also available. Easy Tickets can be purchased with a single ride fare, a pass, or a cash value of up to $40, and cannot be reloaded. Easy Tickets are made of paper, and are valid for 60 days after purchase.[3]

Reduced-fare Easy Cards are available for K-12 school students and Medicare recipients. Discounted monthly passes are also available for employees of participating employers, and students of most South Florida universities. The Golden Passport and Patriot Passport variations of the Easy Card are available to seniors and veterans respectively, and provide free travel on Miami-Dade Transit and discounted fares on Tri-Rail.[4][5]

Acceptance

[edit]

Easy Cards and Easy Tickets are accepted on the following systems:

Easy Cards and Tickets are the only method of payment on Metrorail. To ride Metrorail and Tri-Rail, passengers must tap their Easy Card when entering and exiting the system. Metrobus passengers are not required to tap the card when exiting the bus.

Transfers between Tri-Rail, Metrorail, and Metrobus services are automatically calculated, including any applicable fare difference. Broward County Transit and Palm Tran services do not accept the Easy Card. Metrobus lines that connect with BCT services issue paper transfers upon request,[6] and Tri-Rail ticket machines print tickets for Easy Card users connecting to BCT and Palm Tran.[7]

Proposals have been made to integrate the Easy Card with additional regional transit services. Expansion to Broward County Transit and Palm Tran was seriously considered in 2014, and again in 2017,[8] but no agreement has been reached as of 2024.[9]

History

[edit]

Miami-Dade Transit issued a request for proposal for a new fare payment system in late 2007. From the beginning of the planning process, the new fare system was envisioned as a regional system for Miami-Dade Transit, Tri-Rail, Broward County Transit, and Palm Tran.[10]: 3-33  Cubic Transportation Systems was selected as the provider of the system in 2008, at a base price of $42 million.[10]: 3-38 

The new fare system, branded as the EASY Card, was launched in October 2009, following an extensive marketing campaign in English, Spanish, and Haitian Creole.[10]: 3-40  The Easy Card replaced paper bus transfers, magnetic-stripe monthly passes, and tokens, and introduced new discount programs for companies purchasing passes for their employees. The Easy Card also integrated payment for parking at rail stations, allowing passengers to pay for their parking and their fare in a single purchase.[11][12]: 80 

The Easy Card became the only method of payment for Metrorail after its introduction. The system was expanded to Tri-Rail in 2011, partially fulfilling the goal of a regional fare system.[1] On Metrobus, cash payments remained an option, but the Easy Card quickly became popular among bus passengers. By late 2010, 70% of bus rides on Metrobus were paid for with an Easy Card.[12]: 55  The popularity of the new fare payment system was accompanied by criticism, as The Miami Times highlighted the limited number of locations that sold cards, and raised concerns about the privacy of passengers' data.[13]

Miami-Dade Transit has made a series of upgrades to the Easy Card system since its introduction. In 2016, MDT approved a $33 million contract with Cubic to operate the system for another 10 years, and upgrade it for contactless credit card payments. The upgrades also moved the system's accounting functions to the cloud. Contactless credit card payments and fare capping became available on Metrorail in 2019, and on Metrobus in 2020.[14][15]

As of 2024, the Easy Card remains in use on Miami-Dade Transit and Tri-Rail services. The planned rollout to Broward County Transit and Palm Tran services was abandoned in the mid-2010s, and Palm Tran introduced its own Paradise Pass smart card system in 2021.[16]

Easy Pay and contactless payments

[edit]

In addition to the Easy Card system, Miami-Dade Transit implemented a system called Easy Pay for download via App Store or Google Play which allows payment of transit fares, and soon college easy ticket, using a smartphone. Once a fare has been purchased and activated, a QR code is generated containing the fare that can be scanned at selected turnstiles or shown to bus drivers.

Additional features that are in the application include 7-day, 1-day, eventually college easy tickets, and monthly passes, along with the ability to reload and view balance of an Easy Card.

Implemented in August 2019, riders are able to use their Visa, Mastercard, or AMEX contactless credit/debit cards, Apple Pay, Google Pay, and Samsung Pay at the fare gates on the Metrorail. As of February 2020, contactless bank cards and digital wallets are also accepted on Metrobuses.

References

[edit]
  1. ^ a b Turnbell, Michael (January 17, 2011). "Tri-Rail switching to automated fare collection". The Palm Beach Post. Archived from the original on 2012-10-11.
  2. ^ "EASY Card". Miami-Dade Transit. Retrieved 2024-07-16.
  3. ^ "EASY Ticket". Miami-Dade Transit. Retrieved 2024-07-16.
  4. ^ "Discount Policy". Tri-Rail. Retrieved 2024-07-16.
  5. ^ "Transit Pass". Miami-Dade Transit. Retrieved 2024-07-16.
  6. ^ "Metrobus and Metrorail Transfers Fees". Miami-Dade Transit. Retrieved 2024-07-16.
  7. ^ "Transfers". Tri-Rail. Retrieved 2024-07-16.
  8. ^ "Miami-Dade County moves towards an interoperability agreement with Tri-Rail, Broward County Transit, and Palm Tran for seamless regional travel". Archived from the original on 2017-10-25. Retrieved 2017-07-05.
  9. ^ "New fare system may blur Broward County line for transit". Miami Today. June 18, 2024. Retrieved 2024-07-16.
  10. ^ a b c Joslin, Ann (March 1, 2010). Regional Fare Policy and Fare Allocation, Innovations in Fare Equipment and Data Collection (Report). Tampa, FL: University of South Florida. doi:10.5038/cutr-nctr-rr-2006-04.
  11. ^ "Miami-Dade launches Cubic AFC system". Metro Magazine. October 22, 2009. Retrieved 2024-07-16.
  12. ^ a b Joslin, Ann; Morris, William (July 1, 2013). Ridership Impacts of South Florida’s EASY Smart Card (Report). Tampa, FL: University of South Florida. doi:10.5038/cutr-nctr-rr-2012-12.
  13. ^ Akbar, Sevin (November 3, 2010). "Miami-Dade Transit marks first year with EASY card". The Miami Times. Vol. 88, no. 10. p. 11B. ISSN 0739-0319.
  14. ^ Marchante, Michelle (August 21, 2019). "There's a new way to pay for your Metrorail ride — and you're staring at it right now". Miami Herald. Retrieved 2024-07-16.
  15. ^ Freeman, Mike (August 2, 2016). "Cubic wins $33 million Miami transit contract". San Diego Union-Tribune. Archived from the original on 2024-07-16.
  16. ^ Morse, Hannah (March 18, 2021). "Palm Tran riders can soon pay fare with credit cards, smart watches and more". The Palm Beach Post. Retrieved 2024-07-16.
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