VFS Global
{{Infobox Company
| name = VFS Global (VFS Global Services Pvt. Ltd.)
| image = File:VFS Global logo.svg.100px
| company_type = Private company
| foundation = July, 2001
| location = Mumbai, India
| Industry = Business Process Outsourcing Company
| Specialization = Consular Services Facilitation Company
| homepage = http://www.vfsglobal.com
Historical Overview
VFS Global is the consular services facilitation company. The company was established in the year 2001 as a specialist Business Process Outsourcing (BPO) agency, exclusively dedicated and focused to serve diplomatic missions and immigration authorities to facilitate the visa application procedures across the world.
This organization initially started its operations in Mumbai, India to serve the interests of Embassy of the United States in India, when the embassy was not able to handle the crowds outside the embassy. Today, the company has grown to become a leading [1] [1]in this niche spectrum of business.
VFS Global focuses on serving consular sections of [2] [2].com/images/Business%20India_Nov08.pdf] by providing administrative support. They manage non-judgmental tasks related to the entire lifecycle of a visa application process, thereby enabling the missions to focus on the key tasks of assessment and decision making. VFS provides a gamut of services like dedicated visa application centres and [3] [3] ; [4] [4] ; [5] [5] , waiting lounges, [6] [6] , courier pick up and delivery services.
The company provides consular services in many countries like Australia, China, South Africa, France, Indonesia, Bangladesh, UAE, Russia, Malaysia, Philippines, Thailand, Ukraine, etc for people applying for travel permission to countries like [7] {[www.vfs-usa.co.in][www.vfs-usa-my.com] [www.usa-vfsglobal-ng.com]},UK, India, Canada, France, Belgium, Australia, UAE, Italy and many more.
In early 2007, VFS Global was awarded [8] [7] worth £ 195 million (spread over 5 years) with UKBA to provide visa outsourcing services in 7 geographical regions, covering close to about 70% of UKBA visa applications globally. VFS Global is also the first Indian company to be awarded contracts for visa outsourcing services by the Government of India. As on date, VFS Global has been awarded contracts to provide outsource service to the [9] [8], Thailand, China, Saudi Arabia, and the Indian High Commissions in Sri Lanka, Australia, United Kingdom, Switzerland, and Canada. VFS Global serves interest of 26 diplomatic missions in 42 countries worldwide. On behalf of its [10] [9] VFS Global handles over seven million applications (contracted) every year through its [11] [10] offices.
Awards & Recognitions
In 2008, VFS Global won [12] [11] for [13] (IS)[
http://www.expresscomputeronline.com/20081013/expressintelligententerprise02.shtml].
In 2009, VFS Global won award at the [14] [ http://www.leansixsigmasummit.com/awards.php]– The Americas in the “Best Process Improvement in Services & Transactions” Category.
Notes & References
- ^ global player
- ^ diplomatic missions
- ^ dedicated websites
- ^ joint visa application centres
- ^ biometrics facility
- ^ online appointment scheduling facilities
- ^ USA
- ^ UKBA contract
- ^ Indian Embassy's at France
- ^ clients
- ^ ISO certified
- ^ Microsoft Security Strategist Award
- ^ outstanding leadership in information security
- ^ Lean Six Sigma and Process Improvement Summit 2009