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Teras Teknologi

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Teras Teknologi (TERAS)
Company typeSendirian Berhad / corporation
IndustryTechnology
FoundedSeptember 1994
HeadquartersKuala Lumpur,
Malaysia Malaysia
Area served
Technology services in:
Malaysia Malaysia
Philippines Philippines
India India
Indonesia Indonesia
Key people
Mohd Hussein Ab Hamid, Designated Director
Ir. Abdul Rahim Seliman, Chief Operating Officer (COO)
ProductsTechnology
RevenueIncreaseUSD17 million (FY2008)
Number of employees
167
Websitewww.terasworld.com

Teras Teknologi (TERAS), currently a subsidiary of United Engineers Malaysia Berhad known as UEM Group, is a Malaysian global corporation based in Kuala Lumpur.

TERAS is the creator, developer, and leading system integrator of Touch n Go and SmartTAG in multiple platform technology widely used throughout Malaysia as highway, parking and public transportation payments as well as access system by over 6 million users (as at June 2009).

History

1994–1997: Founding

Following Malaysia’s large scale program of public enterprises privatization as outlined in Privatization Masterplan (PMP) in 1991, enabling the imposition of tolls on roads previously built by the Public Works Ministry or the Malaysian Highway Authority (Lembaga Lebuhraya Malaysia, or LLM); TERAS was formed on 15 September 1994 by Renong Berhad to address the urgent needs of providing cost-effective, reliable and locally supported Electronic Toll Collection (ETC).

The immediate result was PLUS TAG, predecessor of SmartTAG and South East Asia first Electronic Toll Collection (ETC) through technical collaboration with Mitsubishi Corporation of Japan and Projek Lebuhraya Utara-Selatan (PLUS).

In 1996, TERAS created its own internally developed ETC named TERAS Revenue and Collections System (TRACS) and was immediately deployed for Penang Bridge, North-South Expressway Central Link (ELITE) and North-South Expressway (NSE/PLUS Expressways) nationwide highway network of over 800 lanes.

By 18 March 1997, TRACS was enhanced with development and introduction of Touch n Go (pre-paid smart card electronic payment system) at Jalan Pahang Toll Plaza.

The year also marked TERAS first international venture as ETC supplier and integrator for Manila-Cavite Expressway, Philippines.

1998–1999: Expansion

The period sees TERAS expanded its core businesses and technology diversification in two major areas; ETC and general Information and Communications Technology (ICT) projects.

In general ICT Projects, TERAS bid and won contracts to supply total network environments and IT requirements for the Commonwealth Village in Bukit Jalil, in conjunction with Commonwealth Games hosted by Malaysia in 1998. At the same year, TERAS was also contracted to design, build and equip TIME dotCom data center in Glenmarie, Shah Alam.

As deterrence of Year 2000 Problem (Y2K), 9 companies under UEM Group engaged TERAS to ensure readiness, and by creating internal continuity of operations plans in the event of problems.

In ETC, TERAS upgraded TRACS further through development of SmartTAG (a non-stop electronic toll collection) and its national implementation by 15 March 1999 (replacing PLUS TAG) at 20 toll plazas of North-South Expressway (NSE/PLUS Expressways).

For financial year 1999, sales breached USD$20 million marks with over one hundred and forty employees employed by TERAS.

2000–2004: Stagnation

Early 2000 global recession impacted TERAS businesses and translated to negative business growth for TERAS that lasted until mid 2004.

The negative business growth was attributed to deferment of further upgrade in highways ETC and of new highway projects in Malaysia and regionally. It was further worsen with cost cutting measure implemented by most organization where ICT projects were put as low priority.

As counter-measure TERAS deployed TRACS to other market usage, first as parking automation solution capitalizing on Touch n Go platform in 2001. TERAS Automated Parking System (TAPS) was created and breakthrough was achieved with the first installation of 12 parking sites for Lien Hoe Group. It has grown to over 30 sites within the next 2 years.

In 2002, TRACS technology platform was also deployed as door access system for TIME Engineering, UEM Group, UEM Land, Macroworks, Tenaga Nasional Berhad (TNB) and various other companies; totaling over 100 operational access doors.

Even with negative business growth, these efforts enable TERAS to remain profitable.

2005–2008: Rebound

Malaysia economy pick-up during the period and TERAS benefited with average 20% annual business growth.

Highway construction projects deferred previously began in earnest; New Pantai Expressway (NPE), Maju Expressway (MEX), Stormwater Management and Road Tunnel (SMART), Duta-Ulu Klang Expressway (DUKE) and Butterworth Outer Ring Road (BORR) placed their ETC order with TERAS and NSE expanded with third-lanes widening projects, toll plazas relocation and lanes upgrade also contributed positively to TERAS.

Minister of Works, Samy Vellu directive of compulsory minimum 2 Touch 'n Go lanes and 1 SmartTAG lanes at all existing and new toll plazas to facilitated highway users ease of travel also benefited TERAS.

To ensure sustainable growth, TERAS reconsolidate its business activities into 3 major segments; Transportation, Property and eBusiness.

TERAS first foray in property segment technology development was the implementation of resident/visitor integrated manual, Touch n’ Go and SmartTAG access with security surveillance at Ledang Heights housing development, Nusajaya in 2005.

The property business segment secured a major USD$2.2 million project of Integrated Building Management System with integration of Audio-visual, parking, security access, visitor management and facilities command center of 29-storey commercial office building at KL Sentral Business District, Kuala Lumpur in 2008.

In transportation other than ETC, TERAS also began development in Traffic Control and Surveillance System (TCSS) and scored major contract worth USD$2.7 million with NSE for the setup of NSE Nationwide Traffic Monitoring Center (TMC) at Persada PLUS in 2008.

Internationally, TERAS completed ETC works for Bhiwandi-Kalyan-Shil Phata Road in India worth USD$1.4 million in 2008. Similar project in Sri Lanka was however shelved.

By end 2008, TERAS effectively controlled 71% of ETC market share in Malaysia. TERAS has installed over 1,200 cash highway lanes, 418 Touch n Go lanes, 198 SmartTAG lanes, 90 parking lanes, over 300 access doors and 1,500 surveillance cameras.

For the period of 1994-2008, TERAS has delivered total contract worth USD$160 million in 3 countries.

For financial year 2008, TERAS recorded USD$17 million revenue realized from USD$36 million book order achieved.

Current

Latest, Lebuhraya Kemuning-Shah Alam (LKSA) and Kuala Lumpur-Kuala Selangor Expressway (KLS) contracted ETC projects to TERAS worth USD$2.5 million and USD$3.2 million respectively. LKSA scheduled for traffic operation by October 2009 and KLS by mid 2010.

TERAS was engaged and instructed by Malaysian Highway Authority (MHA) to conduct technology study for the implementation of Multi Lane Free Flow (MLFF) at North-South Expressway Batu Tiga Plaza with 1,000 test users and Damansara-Puchong Expressway Penchala Toll Plaza with 100 test users. The study scheduled for until December 2009 and aimed to ascertain feasibility of such technology for use in Malaysia, users’ acceptance, issues that might arises and cost benefits. Upon successful system study, MHA plan to implement MLFF as Malaysia next generation ETC with gradual nationwide implementation start from 2010 and completed by 2015.

For Property segment, 7 gated housing areas located in Kemuning, Shah Alam will be utilizing Touch n’ Go and SmartTAG not only as security access for residents and visitors but also as alternative payment mode for maintenance fees.

Internationally, TERAS is now in the final stage of negotiation for implementation of ETC in Indonesia for Cikampek-Palimanan Expressway and Cimmangis-Cibitung Highway. The projects scheduled for completion by 2011 and 2012 respectively. Both said projects conservatively will add over USD$10 million to TERAS balance sheet.

Operations

Effective November 2008, the company's operations are categorized into 3 "Business Segments":

  • TRANSPORTATION
  • PROPERTY
    • Access Control System (Commercial Building and Residential)
    • Surveillance and Control System
    • Tracking System
  • eBUSINESS
    • Network Infrastructure
    • Enterprise Solution
    • Application Service Provider
    • Internet Data Center
    • Strategic IT Outsourcing

Awards

  • Winner of Malaysia-Canada Business Excellence Award 2008 in Science and Technology category.
  • Winner of Golden Bull Award 2008 as SME’s Most Outstanding Company.
  • Merit in MSC-APICTA (Asia Pacific ICT Award) 2007 for Best of Application & Infrastructure Tools category.
  • Winner of Malaysia’s Top 50 Enterprises Award for 2007, ranked 6th overall.

Competitors

Corporate governance

Current members of the board of directors of TERAS: Mohd Hussein Ab Hamid, Nik Airina Nik Jaffar, and Roshidah Abdullah.

The company daily operations are led by Ir. Abd. Rahim Seliman, Chief Operating Officer.

See also

References

  • Isham, Zaidi (2007-02-13). "Teras Teknologi Aims for Bursa listing in 2009". Business Times. Retrieved 2007-02-13.
  • Guerin, Bill (2004-05-15). "Grim Report Indonesia Needs Infrastructure Funds". Asia Times. Retrieved 2007-02-13.
  • Nicolash, Korano (2004-08-03). "Ketika Saudara Tua Harus Mengakui Hebatnya Sang Adik". Kompas. Retrieved 2007-02-13.
  • Awang, Ariff (1999-03-16). "SmartTAG, Touch n Go Systems for all Highways: Samy" (PDF). Business Times. Retrieved 2007-02-13.
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