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7-Eleven Speak Out Wireless

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7-Eleven SpeakOut Wireless
IndustryTelecommunications
FoundedApril 2003
HeadquartersUS, Canada, Singapore, Malaysia
ProductsMobile telephony
Websitewww.speakout7eleven.ca

7-Eleven SpeakOut Wireless, a proprietary prepaid wireless service program, was launched in April 2003 by the 7-Eleven convenience store chain. Initially offered in the United States, a market from which it was withdrawn in 2010, it was extended to Canada in November 2005 and was expanded into Singapore and Malaysia.

In all cases, 7-Eleven was (or is) a reseller of a virtual mobile network. In the US, the service used Ztar Mobile, a Mobile Virtual Network Enabler (MVNE) on AT&T Mobility's network. In Canada, it uses Ztar Mobile on the Rogers GSM network. In Malaysia, it used the DiGi network.[1]

In Malaysia, the product was branded simply "Speak Out Wireless", omitting the 7-Eleven name.

Services

SpeakOut offers pay-per-use plans and monthly plans, with monthly add-ons such as SMS, mobile browsing, and a block of minutes for domestic calls. In Canada, top-up and SIM card purchases are offered through an on-line website.[2] In Malaysia, only pay-per-use rates were offered; top-up cards remain exclusively available at 7-Eleven stores.

In eastern Ontario, where 7-Eleven demolished its one Kingston store and sold its six Ottawa locations to Quickie Convenience Stores, existing Ottawa SpeakOut subscribers were permitted to move their prepaid balances to Quickie's Good2Go cellphone program.[3][4] That program has shorter expiry times for prepaid minutes.[5]

Caller ID, call waiting, conference calling, voicemail and account notifications were standard features. International roaming was not supported. Access to voicemail from the mobile handset incurred local or long distance rates; messages also were retrievable by calling the mobile number from another telephone.[6]

See also

References

  1. ^ [1], Terms and Conditions | SpeakOut Wireless.
  2. ^ http://www.speakout7eleven.ca/
  3. ^ Pilieci, Vito (October 30, 2009). "7-Eleven unplugs phone deal, moves Hundreds of cellphone owners left on hold by sale to Quickie". Ottawa Citizen. Retrieved December 12, 2009.[dead link]
  4. ^ "Attention... Speak Out Customers are Good 2 Go..." Quickie. Retrieved December 12, 2009.
  5. ^ http://www.digitalhome.ca/forum/showthread.php?t=113788
  6. ^ "7-Eleven SpeakOut Support FAQ". Retrieved 2011-08-27.
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