Canteen Stores Department (India)
|Founded||1 January 1948|
|Headquarters||Adelphi, 119 Maharshi Karve Road, Mumbai, Maharashtra, India|
|Owner||Ministry of Defence|
CSD are the most profitable retail chain in India, ahead of Future & Reliance Retail and sell a wide variety of products like household provisions, kitchen appliances, alcoholic drinks, cars, and sports equipment. Though originally meant exclusively for active and retired members of the Armed Forces personnel (defined as troops), it is slowly and steadily being expanded to include GREF, NCC Units at Group HQ level, TA units, CDA's staff, Indian Ordnance Factories, Embarkation HQs, civilians paid from defence estimates, civilians paid out of civil estimates, and Paramilitary forces under operational/administrative control of the Army civilian government employees. Generally, these goods are procured by CSD in bulk, and sold at concessional rates (without taxes), compared with retail prices. CSD prices are low as the goods sold are exempt from taxes. A huge profit is earned by the Canteen Stores Department.
Business practices of CSD have evolved over the years and are based on profitability and commercial exploitations. The development of these practices have always kept the objective of the organization in view. The department procures consumer goods and consumer-durable products in bulk directly from suppliers and positions them at 33 Area Depots (acting as wholesale depots), spread all over the country, for meeting the requirements of over 3500 URCs which function as retail outlets. Many of the URCs are located in remote/inaccessible parts of the country.
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- "Army canteens most profitable retail chain in India, ahead of Future & Reliance Retail - The Economic Times". Economictimes.indiatimes.com. Retrieved 2016-08-17.
- "Retailing Management: Text & Cases - Pradhan - Google Books". Books.google.co.in. 2006-09-01. Retrieved 2016-08-17.