Global Service Relationship Number

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The Global Service Relation Number (GSRN) is part of the GS1 system of standards. It is a simple tool used to identify a service and can identify services uniquely where required.

The Global Service Relation Number (GSRN) is the GS1 Identification Key used to identify the relationship between a service provider and service recipient.[1] The GSRN can identify business relationships between businesses or individuals. It does not identify a business or individual specifically for purposes other than the service being provided and therefore does not raise privacy concerns. In simple terms a company or business will issue a GSRN to a customer to identify their relationship. This could be a club membership, a member of a loyalty program or to identify a patient attending hospital.

The GSRN will be the key that links to a database to identify the specific detail of the service offered and the contract with the individual. The GSRN may be held as a database record and may be encoded in a barcode that the customer may use to identify themselves to the service provider. The GSRN may be encoded in a code 128, or held in an Electronic Product Code (EPC) tag or used in a database. The function of a GSRN is to provide an identification point which can be used to retrieve information held in a database associated that particular service relation.

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  1. ^ Roussos, George (2006). Ubiquitous and pervasive commerce: new frontiers for electronic business. Birkhäuser. ISBN 978-1-84628-035-1.