|Created by||Gordon Ramsay|
|Developed by||Mark Burnett|
|Opening theme||Hotel Hell by Skyhooks (Seasons 1-2)|
|Country of origin||United States|
|No. of seasons||3|
|No. of episodes||22 (list of episodes)|
|Running time||43 minutes|
|Production company(s)||One Potato Two Potato|
|Picture format||1080i (HDTV)|
|Audio format||Dolby Digital 5.1|
|Original release||August 13, 2012 –|
July 26, 2016
Hotel Hell is an American reality television series created, hosted and narrated by Gordon Ramsay, which ran on the Fox network for three seasons from 2012 to 2016. It aired on Monday nights at 8 pm ET/PT. It was Ramsay's fourth series for the Fox network.
The series features Ramsay visiting various struggling lodging establishments throughout the United States in an attempt to reverse their misfortunes, following a similar concept established in Ramsay's other programs, Ramsay's Kitchen Nightmares and its American counterpart, Kitchen Nightmares.
Originally scheduled to premiere on Fox at 8 pm ET/PT on Friday, April 6, 2012, the series was first rescheduled to Monday, June 4, 2012 at 8 pm ET/PT, in order to accommodate the move of The Finder to Fridays, then rescheduled to August 13, due to Ramsay's other two series, Hell's Kitchen and MasterChef, being scheduled for Monday nights during the summer.
|First aired||Last aired|
|1||6||August 13, 2012||September 3, 2012|
|2||8||July 21, 2014||September 9, 2014|
|3||8||May 24, 2016||July 26, 2016|
Season 1 (2012)
|Title||City||Original air date||Prod.|
|1||1||"Juniper Hill Inn, Part One"||Windsor, Vermont||August 13, 2012||HOT-104||5.12|
|Ramsay visits the town's historical hotel, where the locals feel that they are out of place due to an atmosphere that they call "upper crust". Robert Dean II, the hotel's owner, gives Ramsay a stunning room, but it smells of "raw sewage", owing to plumbing problems. Juniper Hill's restaurant not only overcharges for food, with prices more befitting a gourmet restaurant, but the food isn't properly cooked. The staff tell their stories of not being paid for their work; when they are paid, they get just a fraction of the money owed. Ramsay then discovers that Robert and his boyfriend and co-owner, Ari Nikki, bring their friends to the hotel where they stay, eat and drink for free without leaving a tip. When they do leave a tip, Robert takes the money for himself. An employee then shows Ramsay Robert's four storage units, the basement and the office – all of which are filled with antiques and collectibles. The visit comes to a head when Ramsay approaches Robert in his $100,000 motor coach to explain his findings, mandating that he calls a friend to explain the tip situation, only to be told that she left money with Robert. At that point, Ramsay storms out in his own SUV, ending the episode in a To Be Continued cliffhanger.|
|2||2||"Juniper Hill Inn, Part Two"||Windsor, Vermont||August 14, 2012||HOT-105||5.09|
|Ramsay, originally thinking that Juniper Hill was a lost cause, returns with an appraiser to determine the value of Robert's antique collection, only to find that most of the supposedly original paintings turned out to be reproductions and the antiques were not at all valuable. Robert, realizing his errors, apologizes to the staff. Ramsay further compounds the situation when he brings in former guests of this hotel to rate their experience, angering Ari. This led to the hotel's refurbishment and relaunch, with Ramsay's invitation to the locals to visit. The only change to the rooms was to repair the plumbing problem.|
|3||3||"Cambridge Hotel"||Cambridge, New York||August 20, 2012||HOT-101||5.17|
|Ramsay tries to save the hotel known for creating the Pie à la Mode in the 1890s. John Imhof, a former lawyer and soldier, runs the hotel and is an authoritarian leader who micromanages his staff. The kitchen uses boil-in-the-bag precooked food, and their famed pie is frozen and raw. Ramsay redesigns the decor and menu, introducing a new room to enjoy the freshly baked pie with homemade ice cream. To show John that the staff can manage the hotel without his interference, Ramsay locks him in a derelict upstairs room. The packed service is completed without a hitch, and John begins to trust his staff. Ramsay is particularly pleased with Scooter, a young kitchen assistant who has undergone two heart surgeries and back surgery, and offers to fund the remainder of his college education. Despite Ramsay's efforts, the hotel closed prior to the episode's air date due to a decision of the lender bank.|
|4||4||"The Keating Hotel"||San Diego, California||August 27, 2012||HOT-102||5.90|
|Ramsay visits a hotel in the Gaslamp Quarter of San Diego where rooms cost $800 per night. The owner Eddie Kaen is a property developer who is a fan of Ferrari cars and he has decorated the hotel to his personal tastes, which lean more to form over function. The chef at the hotel restaurant has a hard time saying "no" to the owner's menu suggestions, such as chocolate-bacon-strawberry pizza and chicken parmigiana sliders. Room service orders are delivered in cardboard boxes and plastic containers, which do not befit a luxury hotel. Ramsay redecorates the rooms and redesigns the menu, and convinces the owner to allow his staff to tell him "no" when needed.|
|5||5||"River Rock Inn"||Milford, Pennsylvania||September 3, 2012||HOT-103||4.51|
|Ramsay finds that the owner, Ken Pisciotta, micromanages his staff, and the hotel looks dated and dirty. He brings in the VP of Operations of Caesars Palace Las Vegas to educate the staff on how to make customers feel welcome. Ramsay decides that the hotel could benefit from a woman's touch, and encourages the owner (who is single and rarely leaves the hotel) to get out and mingle. Ramsay acts as his "wingman" and arranges for him to meet a woman and get her phone number.|
|6||6||"The Roosevelt Inn"||Coeur d'Alene, Idaho||September 3, 2012||HOT-106||4.30|
|Ramsay visits a husband-and-wife-operated inn located at the former Roosevelt Elementary school. The wife, Tina, is a reluctant partner in an impulse real estate investment by her husband, John Hough, a former student of the school. The hotel has been plagued by unwashed linens, outdated decor, and a small kitchen. The owner hosts a monthly gathering for a barely profitable murder mystery, in which he plays the role of Sherlock Holmes. Ramsay's team makeover includes updating the interior decor, devising a home-cooked menu that can be made from the small kitchen, and revamping the hotel's wedding business. A wedding is also celebrated the same night of the reveal.|
Season 2 (2014)
|Title||City||Original air date||Prod.|
|7||1||"Meson De Mesilla"||Las Cruces, New Mexico||July 21, 2014||HOT-201||3.99|
|Ramsay arrives at the hotel and is immediately put off by the beige color scheme and being asked to sign a damage waiver. He wonders why a hotel in New Mexico is styled after Tuscany, Italy. The food is not very good, and the owner Cali Szczawinski sings karaoke in the style of Cher during service. The pool area is dirty and disused. The owner fires the general manager and asks Ramsay for help. Ramsay and his team redecorate all of the rooms, renovate the pool area and redesign the menu, all in the style of New Mexico. When the owner starts to waver on the changes, Ramsay threatens to put the pool back to the way it was and leave. He also asks her to stop singing and focus on management. She commits to the changes and sees a boost in business.|
|8||2||"Monticello Hotel"||Longview, Washington||July 28, 2014||HOT-202||4.06|
|Only four rooms in the historic hotel are available for use, and all other guests are sent to the adjacent motel. The owner Phillip Lovingfoss inherited the hotel and is wealthy, with a collection of classic cars displayed outside. However, he runs the hotel in a miserly way. The staff informs Ramsay that the owner is severely alcoholic and was jailed the night before for DUI. Ramsay stages an intervention for the owner, renovates the rooms and redesigns the menu.|
|9||3||"Applegate River Lodge"||Applegate, Oregon||August 4, 2014||HOT-203||3.85|
|Ramsay is amazed that a hotel in such a scenic location could be losing money. He finds that the owner Richard Davis' two sons Dusty and Duke run the entertainment and restaurant portions of the hotel but do not share any of the proceeds with his wife Joanna. Guests are often annoyed by late-night jam sessions. Ramsay gets the family to reconcile their differences, renovates the rooms, redesigns the menu, and moves the music to an outdoor location.|
|10||4||"Hotel Chester"||Starkville, Mississippi||August 11, 2014||HOT-204||3.75|
|The owner David Mollendor, an experienced hotel consultant, was injured in a car accident five years ago, and the hotel and restaurant have been struggling ever since. His wife Sukie has been trying to run the kitchen, but her dishes do not appeal to the local college crowd and without any kitchen training, her sushi menu takes over an hour per table. They are so far in debt that they are living at the hotel. Ramsay renovates the rooms and beer garden, replaces the Japanese menu with attractive casual American food along with a robatayaki grill, and obtains a chef and an apartment for them to give them time to get back on their feet.|
|11||5||"Calumet Inn"||Pipestone, Minnesota||August 18, 2014||HOT-208||3.99|
|The once-historic hotel is being run by two spoilt sisters, Rina and Vanda Smrkovski, who received it as a gift from their father. However, the sisters are not up to running the hotel and blame all of their shortcomings on everything except themselves, including the hard-working staff. Ramsay gives them several options: shut down the hotel, sell it, or hand over its operations to a proper general manager. The sisters choose the latter and Ramsay helps improve staff and visitor morale, as well as the hotel and restaurant. He also sends the sisters away to grow up.|
|12||6||"Four Seasons Inn"||West Dover, Vermont||August 25, 2014||HOT-205||3.84|
|The hotel is outdated and none of the staff are being paid. It strives to be dog-friendly with a large kennel facility, which nobody uses. The owner Sandy MacDougall tries to be the chef even though he had no training. Ramsay renovates the rooms and the kennel, redesigns the menu, and renames the hotel to Layla's Riverside Lodge (to avoid confusion with Four Seasons Hotels and Resorts). The owner is encouraged to leave the kitchen and become a full-time innkeeper, and he promises to pay the staff.|
|13||7||"Curtis House"||Woodbury, Connecticut||September 1, 2014||HOT-207||3.86|
|Ramsay learns that he is the only guest at the inn, where owners TJ Brennan and Chris Hardisty are bickering siblings. Their attitudes towards each other cause stress within their family, as well as the staff at the inn.|
|14||8||"Murphys Hotel"||Murphys, California||September 9, 2014||HOT-206||2.41|
|Brian Goss, Kevin Clerico, and Joel Lacitignola are three friends in their 30s who share ownership in the hotel, but fail to properly manage it, its adjoining bar, and Lacitignola's restaurant. The restaurant's storage locker contains improperly stored food and non-appetizing meals are served. It also does not tap into the local vintner tradition. In addition, the hotel's front desk closes early, causing visitors to check in at the bar. Those who stay are also disturbed by the party atmosphere from the bar that lasts well-past midnight. Goss appoints himself as general manager, the historic rooms are renovated, an online guest registry is added, and a restaurant menu that includes wine is improved.|
Season 3 (2016)
|Title||City||Original air date||Prod.|
|15||1||"Angler's Lodge"||Island Park, Idaho||May 24, 2016||HOT-302||2.51|
|Following the death of their 10-year-old son, Dave and Dede Eby lose their passion to run the Angler's Lodge, a business Dave built with his own hands.|
|16||2||"Vienna Inn"||Southbridge, Massachusetts||May 31, 2016||HOT-305||2.37|
|Ramsay tries to get a dysfunctional couple to regain their passion and separate their personal life from their business life. Former guests say the hotel is cluttered and overwhelming, that owners Jonathon and Lisa Krach are unprofessional with their fighting and crying around guests and that they can be too friendly, the food is terrible, and the staff uniforms were often revealing and seemed too much for the setting. Despite a new menu and new décor, the relaunch goes poorly as the owners are unable to cope with the changes. After Ramsay leaves the owners return to their old menu, old décor, and old ways, and the hotel was ultimately closed after a fire in November 2017.|
|17||3||"Town's Inn, Part 1"||Harpers Ferry, West Virginia||June 7, 2016||HOT-303||2.40|
|Town's Inn owner Karan Townsend runs her establishment more like a second-hand store, hoarding personal items throughout the premises, which includes two separate buildings: the Heritage House houses rooms and a full-service restaurant, while the Mountain Home contains a hostel, rooms and a cafe. Ramsay soon discovers some of the worst practices he has ever seen.|
|18||4||"Town's Inn, Part 2"||Harpers Ferry, West Virginia||June 14, 2016||HOT-304||2.54|
|Following a heart-to-heart talk with Karan and her son, Ramsay restores normalcy by providing makeovers to the Inn, the menu, and to Karan herself.|
|19||5||"Lakeview Hotel"||Chelan, Washington||June 21, 2016||HOT-307||2.62|
|The hotel has a bad local reputation with complaints about the food and service, especially not allowing children in the hotel despite having an on-site ice cream shop. Ramsay encourages the owner's Brent and Afni MacDonald to get past their lies and denials and make the necessary changes. He redesigns the menu to feature fresh food and local wines. He also connects them with local business leaders. After he leaves, the owners revert to their old ways.|
|20||6||"Brick Hotel"||Newtown, Pennsylvania||June 28, 2016||HOT-306||3.14|
|The owners Verindar Kaur and her son Chiranjiv "CJ" Jouhal bought the hotel ten years ago as a "turnkey" investment despite their lack of hotel experience, with Verindar as a child therapist and CJ working in IT. However, the hotel has not turned a profit since. The owner aggressively micromanages the staff and is resented for it, as evidenced by very high turnover. Ramsay urges her to delegate responsibility and only handle escalated issues.|
|21||7||"Beachfront Inn & Inlet"||Fort Pierce, Florida||July 19, 2016||HOT-301||2.41|
|Gordon tries to help a young owner Brian Paul realize that he needs to step up and act like an owner. He ultimately decides it's a lost cause and departs. Four months later, the owner begins to make the changes that Gordon recommended.|
|22||8||"Landoll's Mohican Castle"||Loudonville, Ohio||July 26, 2016||HOT-308||2.49|
|Gordon meets owner Marta Landoll who works countless hours to keep her hotel and events business afloat. After assessing the situation, he urges her son Jimmy to learn the business and take the reins from his mother. Together, they throw a fairytale wedding at the castle.|
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- Bibel, Sara (July 22, 2014). "Monday Final Ratings: 'Backpackers' Adjusted Down, No Adjustment to 'Under the Dome'". TV by the Numbers. Archived from the original on July 29, 2014. Retrieved July 23, 2014.
- Kondolojy, Amanda (July 29, 2014). "Monday Final Ratings: 'The Bachelorette', 'MasterChef' & 'Hotel Hell' Adjusted Up; 'Young Hollywood Awards' & 'American Ninja Warrior Adjusted Down". TV by the Numbers. Archived from the original on July 30, 2014. Retrieved July 29, 2014.
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- Bibel, Sara (August 19, 2014). "Monday Final Ratings: 'Mistresses' Adjusted Up; 'Running Wild With Bear Grylls', 'American Ninja Warrior' & 'America's Next Top Model' Adjusted Down". TV by the Numbers. Archived from the original on August 20, 2014. Retrieved August 19, 2014.
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