Jalin Pembayaran Nusantara

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PT Jalin Pembayaran Nusantara (Jalin) is a leading digital financial services provider established on November 3, 2016, through a collaborative effort with the Ministry of State-Owned Enterprises (SOE), Himbara (BRI, BNI, Bank Mandiri, BTN), and PT Telkom Indonesia (Persero) Tbk. Currently, the majority of Jalin’s shares are owned by PT Danareksa (Persero) since 2019.

Created to foster synergy among state-owned enterprises (SOE) and support domestic payment system sovereignty, Jalin focuses on banking and fintech transaction processing services through the LINK brand. These services including but not limited to ATM transactions, CRM, Debit, Indonesian Credit Cards (KKI), and QRIS, providing a convenient and efficient transaction experience.

Jalin also supports operational efficiency through Managed Service ATM and promotes various digital payment innovation with products like Jalin Verifi3d, Cardless Withdrawal, Payment Integrator, and e-Channel Platform. Jalin actively supports Bank Indonesia’s (BI) roadmap and the Indonesian Payment Systems Association (Asosiasi Sistem Pembayaran Indonesia or ASPI) initiatives as outlined in the BSPI, particularly in expanding National Payment Gateway (Gerbang Pembayaran Nasional or GPN) services.

Currently, Jalin has over 48 service user members ranging from the banking and fintech sectors in Indonesia and is a member of the Indonesian Payment Systems Association (ASPI) actively supporting the realization of national financial inclusion.

Licenses and Membership[edit]

Year Licenses and Membership
2017
  • February 27, 2017: Obtained Principal approval as an ATM Switching Provider
  • June 9, 2017: Acquired licenses as Principal for Debit Switching, Switching Provider, and Debit Card Clearing Provider
  • November 29, 2017: Designated as the National Payment Gateway (GPN) Switching Institution
  • December 4, 2017: Became one of the consortium companies forming PT National Electronic Transaction Provider (PTEN)
2018
  • August 8, 2018: Received approval and operational permission as a Participant in the BI RTGS System
  • Jalin obtained ISO 27001:2013 Certification from the British Standards Institution (BSI) Indonesia
2019
  • June 19, 2019: PT Danareksa (Persero) became the majority shareholder with a 67% share proportion, making Jalin a subsidiary of PT Danareksa (Persero)
  • August 16, 2019: Obtained approval as a switching institution for QRIS Merchant Presented Mode (MPM)
2020
  • Jalin expanded Link switching with switching services for QRIS Internet & Mobile Banking (IMB) and conducted QRIS Cross Border trials
2021
  • August 17, 2021: Obtained approval from Bank Indonesia (BI) as a participant in the QRIS Cross Border Sandbox
  • September 24, 2021: Jalin designated as Payment System Infrastructure Provider (PIP)
2022
  • August 26, 2022: Obtained approval as a QRIS MPM Cross Border provider with Thailand
  • September 20, 2022: Jalin designated as Payment System Infrastructure Provider (PIP) classified as Systemic (PSPS)
  • November 9, 2022: PCI-DSS compliance certificate version 3.2.1 obtained for payment infrastructure and switching services provider
  • December 1, 2022: Approved as a switching institution for QRIS Customer Presented Mode (CPM)
2023
  • January 10, 2023: Obtained PCI-PIN compliance certificate version 3.1 to strengthen transaction security using ATM/Debit cards
  • May 6, 2023: Approved as a QRIS MPM Cross Border provider with Malaysia
  • August 14, 2023: Obtained approval as an Indonesian Credit Card Activities (KKI) provider
  • November 13, 2023: Obtained ISO 9001:2015 certification from Bureau Veritas Indonesia for Quality Management compliance
  • November 16, 2023: Obtained approval as a QRIS MPM Cross Border provider with Singapore
  • December 18, 2023: Acquired Full Operational License for the Himbara e-Channel Platform services from Bank Indonesia

Products and Services[edit]

Category Products/Services
Switching
  • ATM Link: Automated Teller Machine (ATM) service primarily used by Himbara Bank customers (Bank Mandiri, BNI, BRI, BTN) for financial transactions such as Balance Inquiry, Cash Withdrawal, Money Transfer, and Bill Payments.
  • Debit Link: Non-cash transaction service on Electronic Data Capture (EDC) machines integrated with the National Payment Gateway (GPN) system, enabling customers to use Debit cards on EDC machines from any bank across Indonesia.
  • QRIS: Quick Response Code Indonesian Standard, better known as QRIS, is a QR-based payment channel integrated with the GPN system, allowing customers to make payments by scanning a single QR code through any payment application. QRIS is currently available both domestically and cross-border (across countries) including Malaysia, Singapore, and Thailand.
  • Indonesian Credit Cards (KKI): Credit payment instrument integrated with GPN used by the Government and State Institutions for domestic shopping or transactions.
Managed Service ATM
  • Second Level Maintenance (SLM): ATM maintenance service.
  • Premises: Cleaning and repair service for ATM’s surrounding environment and infrastructure.
  • Jalin Cash 360: Cash Deposit Machine (CDM) service designed to facilitate banks, fintech, and merchants in managing and optimizing financial resources, including cash management.
Digital
  • Jalin Verifi3d: Directory Server for processing GPN card transactions at online merchants using 3D Secure technology compliant with GPN standards.
  • Cardless Cash Withdrawal: Cardless cash withdrawal service at any Jalin member bank ATMs by using bank or fintech applications to support financial digitization.
  • Payment Integrator: Financial service integrating Issuer (SoF) member needs for payments to various biller products.
  • E-Channel Platform: ATM technology solution allowing banks to serve customers while maintaining the bank's user experience even when on a different bank's ATM platform.

Awards[edit]

  1. Recipient of the AKHLAK Award for State-Owned Enterprises 2022, Danareksa Cluster[1]
  2. Best Companies to Work for in Asia – HR Asia Awards 2022[2]
  3. Most Reliable & Innovative Payment Infrastructure Services – Road to CNBC Award 2023[3]
  4. Participant in FMI (BI-RTGS) for Best Switching Institution – Bank Indonesia Awards 2023 at the Bank Indonesia Annual Meeting (PTBI) 2023[4]
  1. ^ antaranews.com (2022-08-24). "Danareksa raih 13 penghargaan AKHLAK Award 2022". Antara News (in Indonesian). Retrieved 2024-05-28.
  2. ^ "PT Jalin Pembayaran Nusantara | HR Asia Best Companies To Work For In Asia". 2022-08-27. Retrieved 2024-05-28.
  3. ^ TV, CNBC Indonesia. "Jalin Raih"Most Reliable & Innovative Payment Infrastructure"". CNBC Indonesia (in Indonesian). Retrieved 2024-05-28.
  4. ^ "64 Perusahaan Raih BI Awards 2023, Jalin Sabet Penghargaan Lembaga Switching Terbaik". Tribunnews.com (in Indonesian). 2024-05-27. Retrieved 2024-05-28.