Franklin's first major role was recurred as Nick, the I.T. worker on NBC's The Office. Franklin later went on to appear as a series regular on the short-lived FOX comedy series Traffic Light. He appears with another Office actor, David Denman, who played Pam's ex-fiancee Roy. His side projects include a short for Funny or Die: a fake commercial promoting the Dudes-N-Bros Talking Points System, which is a service that helps guys who aren't dudes or bros hold a conversation with dudes and bros. He co-starred on the CBS sitcom The Millers and recurs on FOX sitcom New Girl and on the HBO political comedy Veep'