User:Jennifert02/sandbox

Online Food Ordering (Article Title)

Introduction (3rd draft)

Online food ordering is the process of ordering food through the restaurant's own website or mobile app, or through a multi-restaurant's website or app. A customer can choose to have the food delivered or for pick-up. The process consists of a customer choosing the restaurant of their choice, scanning the menu items, choosing an item, and finally choosing for pick-up or delivery. Payment is then administered by paying with a credit card or debit card through the app or website or in cash at the restaurant when going to pickup. The website and app inform the customer of the food quality, duration of food preparation, and when the food is ready for pick-up or the amount of time it will take for delivery.

The online food ordering market increased in the U.S with 40 percent of U.S adults having ordered their food online once . The online food ordering market includes foods prepared by restaurants, prepared by independent people, and groceries being ordered online and then picked up or delivered.

History (3rd draft)

The first online food order was a pizza from Pizza Hut in 1994.[7][8]

This is a picture from a 2018 Pizza Hut pizza box, which describes the first online food sale. (Picture posted in original article)

The first online food ordering service, World Wide Waiter (now known as Waiter.com), was founded in 1995.[9] The site originally serviced only northern California, later expanding to several additional cities in the United States.[10]

GrubHub was founded in 2004.

By the late 2000s, major pizza chains had created their own mobile applications and started doing 20-30 percent of their business online. [11]. With increased smartphone penetration, and the growth of both Uber and the sharing economy, food delivery startups started to receive more attention. In 2010, Snapfinger, who is a multi-restaurant ordering website, had a growth in their mobile food orders by 17 percent in one year.

Instacart was founded in 2012. [12] In 2013, Seamless and Grubhub merged.[13] Uber Eats launched in Los Angeles, California in 2014. By 2015, online ordering began overtaking phone ordering. [14]

In 2015, China's online food ordering and delivery market grew from 0.15 billion Yuan to 44.25 billion Yuan.

As of September 2016, online delivery accounted for about 3 percent of the 61 billion U.S. restaurant transactions. [15]

Service Types (3rd draft)

Restaurant-controlled

In restaurant-controlled online food ordering, the restaurants create their own website and app or choose to hire a vendor such as orderTalk. If they choose to create their own website, they make sure to purchase a proprietary software that manages the orders efficiently, meaning it has the capability to manage different orders at once. When they hire a vendor, the restaurant pays for a monthly fee or percentage-based fees. The vendor covers the developmental costs.

The restaurants choose if they will offer the service of delivery or just pick-up. If they choose to offer delivery, they hire their own employees who do the delivery. Papa John's is one of the restaurants that created their own Papa John's system, website, and app, and do their own delivery. In 2010, they redesigned their website and launched mobile apps for iPhones, iPads, iPods, androids, Blackberrys, and Windows phone.

The preexisting delivery infrastructure of these franchises paired with the online ordering system. In 2010, Papa John's International announced that its online sales had exceeded $2 billion.

Independent

In this case, a person cooks and offers meals or kits via their website, which are then directly sent to consumers. The consumer chooses which meal and how many meals they want sent to their office or home, and pays depending on the meals or the program they are interested in. People choose to order meals from other people for different reasons: not wanting or having time to cook, wanting to eat home-cooked meals, or to lose weight by eating healthy foods. Examples of this type of service include DineWise, NutriSystem, Chef's Diet, etc.

Food Cooperatives (information just transferred from original article (unedited))

Some food cooperatives like Macomb Co-op allow members to place orders of locally grown and/or produced food online and pick up and pay for their orders at a central location.[6]

Online food app services

Sometimes restaurants partner with online food app services to place their restaurant in their application. In this case, restaurants just focus on preparing the order. The app services provide the riders who deliver the food to the consumer.

Zomato allows the customers to see what restaurants are near them, along with the ratings the restaurant has received in their food.

Uber Eats delivers the food in special lunch bags that make sure the food remains hot or cold. It allows the customers to monitor the progress of the food, as well as, the location of the driver delivering the food. Uber Eats has expanded to the Middle East, Europe, and Africa.

Talabat allows the customers to request their food deliveries at different times and shows them food menus with pictures on them.

Food Riders (ethical spin)

The riders for the app services such as Uber Eats, Foodora, Grubhub, etc. are independent contractors because they have the flexibility to choose when they work. As independent contractors, they earn $6 an hour or more. In Australia, specifically riders for the food app of Foodora, consider themselves employees because they sometimes work full time hours, are required to wear uniforms, and do set shifts.

Food delivery riders do not usually get any insurance cover or sick pay, since they are independent contractors. Deliveroo chose to give the riders insurance in the United Kingdom. The insurance consisted of the rider paying $1.85 per week, which covers his or her days of sickness. Deliveroo will pay the riders 75% of their income in days off because of injury caused at work.

Food delivery riders are not provided with protective gear or means to help themselves if they get injured on the job, therefore, they have asked for more improve safety standards. Deliveroo gave riders a helmet with a GoPro camera to record any problems they may face, specifically with criminals. The riders have the opportunity to raise safety concerns about delivery areas in the app.

See also [edited]

• Food portal
• Internet portal

• Dabbawala
• Food delivery
• Dark store
• Ghost restaurant
• List of online grocers
• List of restaurant terminology
• Online grocer

References of the article (editing)

1. Soder, Chuck. "Online Ordering System Will Get Bigger Slice of Case Students' Pie." Crane's Cleveland Business News. 14 May 2007.
2. Kauffman, Jonathan (March 31, 2017). "The rise of the modern food cooperative". SFGate.com. San Francisco, CA.
3. "Pizza Hut Tells Twitter It Made The First Online Sale In 1994". www.huffingtonpost.com. Retrieved 2018-08-14.
4. "Hobbes' Internet Timeline 25". www.zakon.org. Retrieved 2018-08-14.
5. "How to Make Lunch an Adventure". partners.nytimes.com. Retrieved 2017-09-20
6. "Restaurant Review: Dosas and samosas". www.paloaltoonline.com. Retrieved 2017-09-18.
7. "Why Pizza Giants Want Customers to Click, Not Call, for Delivery". Adage.com. Retrieved January 10, 2016.
8. "Delivery Start-Ups Are Back Like It's 1999". The New York Times. Retrieved January 10, 2016.
9. Oremus, Will (May 20, 2013). "GrubHub-Seamless Merger a Boon for Consumers Who Could Never Recall Which Was Which". Slate. Retrieved March 27, 2018.
10. "Online food delivery ordering is about to overtake phone ordering in the US - Quartz". Qz.com. Retrieved January 10, 2016.
11. "Restaurant food delivery heating up". Columbian.com. Retrieved January 10, 2016.

List of Possible Articles

1. Online Food Ordering
2. Grubhub
3. Delivery (Commerce)
4. Leave of Absence

Article Evaluation

The article I read about had to do with a non-profit institution that helps women. The article lacks being developed more, but the information it included, so far, was relevant to the article topic. There wasn't information that distracted me from the overall topic. The information could have used more up to date sources because the latest information was on 2014. I believe that a lot in the article can be improved. For example, the article can expand on how this organization was created. In addition, it can include some research that the organization has conducted. Also, it can speak about what changes they have done, if any. On the other hand, it can include if the organization has encountered any problems, if any.

The article only includes one paragraph and that paragraph is neutral. There is no bias or preference for one side over the other. The article gives a brief explanation of what the institution is about and who developed it, and it did it in a neutral way. As for the citations, there are only two citations in this article. One of them works, but the other does not work anymore. For the citation that works, the source does support what the writer wrote in the article. When I checked the citation that works, I notice that the information comes from a blog source, instead of a research article or something more reliable. I believe this source has gotten information from another source, but it did not cite it, so there is a possibility of being bias. Moreover, there are no conversations occurring in the talk page of the article. The article is rated as of having barely information and needing to expand more and of not being important. The article is part of the following WikiProjects: WikiProject Organizations, WikiProject Feminism, WikiProject New York City, and WikiProject Women's History. The Wikipedia discusses this topic in a neutral way, while in class it would be more discussed on how good this organization is in doing what it proposes is its purpose.