* Annual estimated passenger usage based on sales of tickets in stated financial year(s) which end or originate at Birkenhead Central from Office of Rail Regulation statistics. Methodology may vary year on year.
Birkenhead Central station was opened in 1886 as part of the Mersey Railway's route from Liverpool, via the Mersey Railway Tunnel under the River Mersey. The station was the location of the Mersey Railway's headquarters. The disused building of Birkenhead Central depot, which closed in the 1990s, remains adjacent to the platforms. The station platforms were refurbished and finished in 2012.
The station is staffed, during all opening hours, and has platform CCTV. There are toilets, several payphones, a vending machine, booking office and live departure and arrival screens, on the platform, for passenger information. Each platform has a waiting shelter, as well as sheltered seating. The station does not have a car park, but does have a cycle rack, with 26 spaces, and a secure cycle locker with 30 spaces. Access to the station is by ramp, and there is step-free access to the platforms, for wheelchairs and prams, via the lifts. The station also has a snack bar, in the main booking hall.
Trains operate every 15 minutes between Chester and Liverpool on weekdays and Saturdays until late evening when the service becomes half-hourly, as it is on Sundays. Additionally there is a half-hourly service between Liverpool and Ellesmere Port all day, every day. Northbound trains operate via Hamilton Square station in Birkenhead and the Mersey Railway Tunnel to Liverpool. Southbound trains all proceed as far as Hooton, where the lines to Chester and Ellesmere Port divide. These services are all provided by Merseyrail's fleet of Class 507 and Class 508EMUs.