Digital River

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Digital River
Type Public NASDAQDRIV
Founded 1994
Founder(s) Joel Ronning
Headquarters Eden Prairie, Minnesota, United States
Area served global
Key people Thomas Donnelly (businessman)
Industry software
Products digital software delivery
Revenue $243.9 million[1]
Employees 948[1]
Website http://www.digitalriver.com/


Digital River, Inc., is an American e-commerce outsourcing company whose clientele is largely software publishers; the company is the leading provider of software delivery over the internet. Its largest client is Symantec.[2]

Other clients include Microsoft, AOL, eBay, Electronic Arts, Toshiba, Computer Associates, Circuit City, Sun Microsystems[2] and TemplateZone.

The company’s platform offers site development and hosting, order management, fraud prevention, export controls, tax management, physical and digital product fulfillment, multi-lingual customer service, advanced reporting and strategic marketing services.

Founded in 1994, Digital River is headquartered in Eden Prairie, Minnesota with offices in major U.S. cities as well as Cologne, Germany; London, England; Shannon, Ireland; Luxembourg, Luxembourg; Taipei, Republic of China (Taiwan); and Tokyo, Japan.

Their first Web site was launched in 1996. Since then, they have acquired numerous small firms with specific abilities that add to the overall mission statement of the company.

Digital River owns Simtel, the operator of cdrom.com, a large Internet repository of freeware and shareware.

According to the BitPass homepage (Retrieved 31 January 2007), on 26 January 2007, when digital commerce supplier BitPass discontinued operations, Digital River was brought in to provide operational support and carry out the process of refunding all unspent money to respective account holders.

On May 18, 2005, Digital River acquired Swreg, a customer-focused payment processing company.[3]

Hundreds of complaints against this company have been filed with the Better Business Bureau[4]. As with any online software store, you are strongly advised to do your own background checks on the validity of the company prior to providing them with any personal information.

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