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'''PulsePoint''' is a [[mobile phone]] [[Application software|application]] that allows users to view and receive alerts on calls being responded to by [[fire departments]] and [[emergency medical services]]. The app's main feature, and where its name comes from, is that it sends alerts to users at the same time that [[dispatcher]]s are sending the call to emergency crews.<ref name=LATimes>{{cite news|last1=Brown|first1=Eryn|title=L.A. County Fire Department links dispatch system to PulsePoint CPR app|url=http://www.latimes.com/local/countygovernment/la-me-cpr-app-20140807-story.html|accessdate=15 January 2015|agency=Los Angeles Times|date=6 August 2014}}</ref> The goal is to increase the possibility that a victim in [[cardiac arrest]] will receive [[cardiopulmonary resuscitation]] (CPR) quickly. The app uses the current location of a user and will alert them if someone in their vicinity is in need of CPR.<ref name=WHNT>{{cite news|last1=Killimayer|first1=Christine|title=Madison Fire & Rescue needs help raising funds to bring lifesaving 'Pulse Point' app to Madison County|url=http://whnt.com/2014/12/26/madison-fire-rescue-needs-help-raising-funds-to-bring-lifesaving-pulse-point-app-to-madison-county/|accessdate=15 January 2015|agency=WHNT News|date=26 December 2014}}</ref> The app, which interfaces with a fire department's dispatch center, will send notifications to users only if the victim is in a public place and only to users that are in the immediate vicinity of the emergency.<ref name=WHNT/> In February 2017 PulsePoint introduced a professional version called Verified Responder that also alerts in residential settings.<ref name=VRTVFR>{{cite web|title=Pilot Program Leverages Off-Duty Professional Firefighters, Technology and Defibrillators to Save Lives|url=https://www.pulsepoint.org/2017/02/14/pilot-program-leverages-off-duty-professional-firefighters-technology-and-defibrillators-to-save-lives/|website=PulsePoint|accessdate=5 December 2018|date=2017-02-15}}</ref> Based in the [[San Francisco Bay Area]] PulsePoint is run by a public 501(c)(3) non-profit foundation of the same name.<ref name=SJFD>{{cite news|title=New Mobile Phone App To Help Save Lives Announced By San José Fire Department And El Camino Hospital|url=http://www.pulsepoint.org/2012/02/14/new-mobile-phone-app-to-help-save-lives-announced-by-san-jose-fire-department-and-el-camino-hospital/|accessdate=15 January 2015|date=February 14, 2012}}</ref> As of August 14, 2019, the foundation reported that connected agencies had requested the assistance of 300,000 nearby responders for 85,000 cardiac arrest events.<ref name=PulsePoint>{{cite web|title=PulsePoint Respond Activation Statistics|url=https://www.pulsepoint.org/stats/|website=PulsePoint Foundation|accessdate=19 August 2019|date=2018-12-26}}</ref>
'''PulsePoint''' is a [[mobile phone]] [[Application software|application]] that allows users to view and receive alerts on calls being responded to by [[fire departments]] and [[emergency medical services]]. The app's main feature, and where its name comes from, is that it sends alerts to users at the same time that [[dispatcher]]s are sending the call to emergency crews.<ref name=LATimes>{{cite news|last1=Brown|first1=Eryn|title=L.A. County Fire Department links dispatch system to PulsePoint CPR app|url=http://www.latimes.com/local/countygovernment/la-me-cpr-app-20140807-story.html|accessdate=15 January 2015|agency=Los Angeles Times|date=6 August 2014}}</ref> The goal is to increase the possibility that a victim in [[cardiac arrest]] will receive [[cardiopulmonary resuscitation]] (CPR) quickly. The app uses the current location of a user and will alert them if someone in their vicinity is in need of CPR.<ref name=WHNT>{{cite news|last1=Killimayer|first1=Christine|title=Madison Fire & Rescue needs help raising funds to bring lifesaving 'Pulse Point' app to Madison County|url=http://whnt.com/2014/12/26/madison-fire-rescue-needs-help-raising-funds-to-bring-lifesaving-pulse-point-app-to-madison-county/|accessdate=15 January 2015|agency=WHNT News|date=26 December 2014}}</ref> The app, which interfaces with a fire department's dispatch center, will send notifications to users only if the victim is in a public place and only to users that are in the immediate vicinity of the emergency.<ref name=WHNT/> In February 2017 PulsePoint introduced a professional version called Verified Responder that also alerts in residential settings.<ref name=VRTVFR>{{cite web|title=Pilot Program Leverages Off-Duty Professional Firefighters, Technology and Defibrillators to Save Lives|url=https://www.pulsepoint.org/2017/02/14/pilot-program-leverages-off-duty-professional-firefighters-technology-and-defibrillators-to-save-lives/|website=PulsePoint|accessdate=5 December 2018|date=2017-02-15}}</ref> Based in the [[San Francisco Bay Area]] PulsePoint is run by a public 501(c)(3) non-profit foundation of the same name.<ref name=SJFD>{{cite news|title=New Mobile Phone App To Help Save Lives Announced By San José Fire Department And El Camino Hospital|url=http://www.pulsepoint.org/2012/02/14/new-mobile-phone-app-to-help-save-lives-announced-by-san-jose-fire-department-and-el-camino-hospital/|accessdate=15 January 2015|date=February 14, 2012}}</ref> As of August 14, 2019, the foundation reported that connected agencies had requested the assistance of 300,000 nearby responders for 85,000 cardiac arrest events.<ref name=PulsePoint>{{cite web|title=PulsePoint Respond Activation Statistics|url=https://www.pulsepoint.org/stats/|website=PulsePoint Foundation|accessdate=19 August 2019|date=2018-12-26}}</ref>


Revision as of 02:45, 8 November 2019

PulsePoint Respond
Original author(s)Richard Price
Developer(s)PulsePoint Foundation
Initial release2011 (iOS) ; 2012 (Android)
Stable release
Android4.5 / October 31, 2019; 5 years ago (2019-10-31)[1]
iOS4.6 / October 21, 2019; 5 years ago (2019-10-21)[2]
Available inEnglish, Spanish, French, Japanese
Websitepulsepoint.org
File:PulsePoint App v4-3 CPR Needed on iPhone XS 05-22-2019.png
PulsePoint Respond CPR needed activation screen indicating responder, AED and victim location
File:PulsePoint App v4-3 AED detail on iPhone XS 05-23-2019.png
PulsePoint Respond AED detail screen showing colocated bleeding control and Epinephrine resources in Howard County Department of Fire and Rescue Services

PulsePoint is a mobile phone application that allows users to view and receive alerts on calls being responded to by fire departments and emergency medical services. The app's main feature, and where its name comes from, is that it sends alerts to users at the same time that dispatchers are sending the call to emergency crews.[3] The goal is to increase the possibility that a victim in cardiac arrest will receive cardiopulmonary resuscitation (CPR) quickly. The app uses the current location of a user and will alert them if someone in their vicinity is in need of CPR.[4] The app, which interfaces with a fire department's dispatch center, will send notifications to users only if the victim is in a public place and only to users that are in the immediate vicinity of the emergency.[4] In February 2017 PulsePoint introduced a professional version called Verified Responder that also alerts in residential settings.[5] Based in the San Francisco Bay Area PulsePoint is run by a public 501(c)(3) non-profit foundation of the same name.[6] As of August 14, 2019, the foundation reported that connected agencies had requested the assistance of 300,000 nearby responders for 85,000 cardiac arrest events.[7]

"Our mission is to make it much easier for citizens who are trained in CPR to use their life-saving skills to save lives. Through the use of modern, location-aware mobile devices, PulsePoint is building applications that work with local public safety agencies to improve communications with citizens and empower them to help reduce the millions of annual deaths from sudden cardiac arrest."[8]

In addition to Android and iOS, PulsePoint offers a web client at web.pulsepoint.org that allows users to view the same data that appears in PulsePoint Respond with a browser. PulsePoint uses a standardized set of incident types normalized across Public Safety Answering Points (PSAP) and Computer-aided Dispatch (CAD) system vendors.[9] The foundation also underwrites an automated external defibrillator (AED) app and registry to provide location information to PulsePoint responders and dispatchers.[10]

In September 2018 the PulsePoint Respond app was approved by the First Responder Network Authority (FirstNet) and added to the App Catalog.[11]

History

Richard Price, president of the PulsePoint Foundation, said that the idea for the application came to him in 2010 while he was serving as the fire chief in the San Ramon Valley.[12] While he was out to lunch he heard sirens and saw one of his own engines pull up in front of the restaurant he was dining in.[13] It turned out that someone next door had collapsed and gone into cardiac arrest. Since Price was the department chief, he was not dispatched to the call and did not know about it, but he was CPR certified and carried a defibrillator in his car.[13] This incident left him wondering if technology could help produce a way for civilians who were trained to help in the event of a nearby emergency. The American Heart Association estimates that 383,000 out of hospital cardiac arrests occur each year in the United States.[14]

In April 2012, PulsePoint was one of only five mobile applications worldwide to be nominated for a Webby Award.[15] It was nominated under the category of Best Use of GPS or Location Technology. A year later, in 2013, it was once again nominated in the same category.[16] In 2014, the application was once again nominated, this time in the category of City & Urban Innovation.[17]

AED Registry

Along with the intention of getting CPR started faster and more often, a key objective of the PulsePoint Respond app is to inform those near a cardiac arrest event of the location of Automated External Defibrillators (AED) in the immediate vicinity of the victim.[18] To accomplish this, the PulsePoint Foundation maintains an on‑demand (cloud-based) registry of AED locations and encourages anyone to contribute device locations.[19] This crowdsourced AED location information is subsequently reviewed by local public safety agencies with support from the foundation.[20] Approved AEDs are then shown to responders and dispatchers during cardiac emergencies. All aspects of the registry are provided free of charge.[21]

On April 12, 2017, the PulsePoint Foundation announced a partnership with Priority Dispatch Corporation to allow dispatchers to inform callers of the location of nearby AEDs when the Medical Priority Dispatch System deemed them necessary.[22]

In June 2019 PulsePoint extended the registry to include other colocated resources including Naloxone (e.g., Narcan®) and Epinephrine (e.g., EpiPen®), along with Bleeding Control Kits.[23]

Concerns

Some privacy experts have expressed concern that the app may invade the medical privacy of victims.[12] The Los Angeles County Fire Department, one of the many users of the app, has pointed out that The Health Insurance Portability and Accountability Act (HIPAA) protects the privacy of identifiable health information.[24] On a ‘CPR Needed’ notification, which is sent out through the app, the only information that is seen is an address (which must be in a public place) and a business name, if available. The individually identifiable health information protected by HIPAA, such as name, birth date, or SSN are not reported or even known by the PulsePoint application.[24]

Additional concerns that have been raised are that the app can cause too many bystanders to congregate at the scene of an emergency and that those responding via the app may not be trained in CPR or AED.[25]

On May 9, 2018, the International Association of Fire Chiefs (IAFC) issued a Position Statement on PulsePoint.[26]

Features

Along with being able to view a list of calls in real time, users also have the option to listen in to radio traffic to accompany the application’s incident list.[27] During a CPR-needed response, this functionality allows citizen and off-duty rescuers to hear the dispatcher update emergency responders regarding patient location, scene conditions, etc.[23] To facilitate the live feed, PulsePoint uses Broadcastify, a website that is the largest broadcaster of live public safety audio feeds, to stream radio channels within the app.[27]

On December 11, 2018, PulsePoint released v4.1 for iOS[28] that included the ability to override a device's Do Not Disturb setting and play an alert sound even when the device is muted for “CPR Needed” alerts.[29] This required a special entitlement from Apple.[30]

An additional feature of the application is an interface with Flickr that allows agencies to share photos through the app. Users can view incident, event, station, apparatus, and other photos that the agency chooses to share.[27]

Users

As of September 2019 the dispatch centers in more than 3,500 communities were connected to PulsePoint.[7] Some of the most well known agencies include:

References

  1. ^ "PulsePoint Respond". Google Play. Retrieved 2019-11-2. {{cite web}}: Check date values in: |access-date= (help)
  2. ^ "PulsePoint Respond". App Store. Retrieved 2019-10-25.
  3. ^ Brown, Eryn (6 August 2014). "L.A. County Fire Department links dispatch system to PulsePoint CPR app". Los Angeles Times. Retrieved 15 January 2015.
  4. ^ a b Killimayer, Christine (26 December 2014). "Madison Fire & Rescue needs help raising funds to bring lifesaving 'Pulse Point' app to Madison County". WHNT News. Retrieved 15 January 2015.
  5. ^ "Pilot Program Leverages Off-Duty Professional Firefighters, Technology and Defibrillators to Save Lives". PulsePoint. 2017-02-15. Retrieved 5 December 2018.
  6. ^ a b "New Mobile Phone App To Help Save Lives Announced By San José Fire Department And El Camino Hospital". February 14, 2012. Retrieved 15 January 2015.
  7. ^ a b "PulsePoint Respond Activation Statistics". PulsePoint Foundation. 2018-12-26. Retrieved 19 August 2019.
  8. ^ "PulsePoint Foundation Mission". PulsePoint Foundation. 2014-07-24. Retrieved 5 December 2018.
  9. ^ "PulsePoint Incident Types". PulsePoint Foundation. 2019-08-18. Retrieved 19 August 2019.
  10. ^ "Designed to put AEDs in motion". PulsePoint Foundation. 2014-07-24. Retrieved 10 December 2018.
  11. ^ "GPS Technology Delivers Critical Lifeline for First Responders". First Responder Network Authority (FirstNet). Retrieved 5 December 2018.
  12. ^ a b Aleccia, Jonel (3 June 2014). "Heart Attack Rescue? There's an App for That". NBC News. Retrieved 17 January 2015.
  13. ^ a b c Hartley, Eric (January 29, 2013). "'PulsePoint' app, which helps people get lifesaving CPR, coming to L.A." Los Angeles Daily News. Retrieved 15 January 2015.
  14. ^ "CPR & Sudden Cardiac Arrest (SCA) Fact Sheet". American Heart Association. Retrieved 15 January 2015.
  15. ^ Creaven, Patrick. "San Ramon Valley Cardiac Arrest App Nominated For a Webby Award". San Ramon Patch. Retrieved 15 January 2015.
  16. ^ "PulsePoint - Nominee". The Webby Awards. Retrieved 15 January 2015.
  17. ^ "PulsePoint - 2014 Nominee". The Webby Awards. Retrieved 15 January 2015.
  18. ^ "Spokane Valley City Hall to join defibrillator sites". The Spokesman-Review. Retrieved 17 September 2019.
  19. ^ "El Camino Hospital Collaborates with PulsePoint Foundation to Launch Crowd-Sourced Automated External Defibrillator (AED) Registry". El Camino Hospital. 2015-01-02. Retrieved 17 September 2019.
  20. ^ "San Diego County, City, Fire Chiefs Launch AED App, Crowdsourcing Campaign". County News Center, County of San Diego Communications Office. 2015-03-16. Retrieved 17 September 2019.
  21. ^ "FAQ: What are the costs involved in implementing the app?". PulsePoint Foundation. 2014-07-23. Retrieved 17 September 2019.
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  23. ^ a b "PulsePoint Respond June 2019 Update". PulsePoint Foundation. 2019-05-31. Retrieved 19 September 2019.
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  30. ^ "The authorization status to play sounds for critical alerts". Retrieved 18 December 2018.
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  32. ^ "Community Services - PulsePoint". Alameda County Fire Department. Retrieved 19 August 2019.
  33. ^ "Albuquerque Fire Rescue - PulsePoint". City of Albuquerque. Retrieved 12 September 2019.
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  39. ^ "County Fire Dept Connects to Life-Saving App". San Luis Obispo County Fire Department. Retrieved 19 August 2019.
  40. ^ "Who's Life Will You Save Today?". City of Chesapeake. Retrieved 19 August 2019.
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  42. ^ "PulsePoint app, used in Las Vegas Valley, can be lifesaver". Las Vegas Review-Journal. 2019-02-25. Retrieved 12 September 2019.
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  45. ^ "CTIA Wireless Foundation Sponsors PulsePoint Launch in Coral Springs". YouTube. Retrieved 14 September 2019.
  46. ^ "Mayor Bowser Announces New Life-Saving Technologies". DC.gov. Retrieved 4 December 2018.
  47. ^ "PulsePoint app now available in El Paso". City of El Paso. Retrieved 12 September 2019.
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  50. ^ "Emergency Management - PulsePoint". City of Henderson. Retrieved 19 August 2019.
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  54. ^ "Know CPR? This app will tell you if someone nearby needs it". The Kansas City Star. Retrieved 19 August 2019.
  55. ^ "Lifesaving PulsePoint app now available in Kansas City region". Mid-America Regional Council. Retrieved 14 September 2019.
  56. ^ "PulsePoint App". Kern County Public Health. Retrieved 19 August 2019.
  57. ^ "Vegas FD Partners with PulsePoint to Improve CPR Access". Firehouse. Retrieved 5 December 2018.
  58. ^ "Lincoln Pulsepoint user first to start CPR on person in cardiac arrest". Lincoln Journal Star. Retrieved 14 September 2019.
  59. ^ "Livermore, Pleasanton Heroes Save Marin Man In Cardiac Arrest". Patch. Retrieved 19 August 2019.
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  63. ^ "Miami Beach uses app to alert bystanders of sudden cardiac arrest". Miami Herald. Retrieved 14 September 2019.
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  68. ^ "Download PulsePoint App, Help Provide Life-Saving Assistance". City of Orlando. Retrieved 14 September 2019.
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  80. ^ "Save a Life with the PulsePoint Responder App". City of Salem, Oregon. Retrieved 14 September 2019.
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  87. ^ "Save a life around the corner: This app turns Seattle bystanders into first responders". The Seattle Times. Retrieved 4 December 2018.
  88. ^ "Seminole joins PulsePoint app that alerts CPR-trained bystanders to cardiac arrest victims". Orlando Sentinel. Retrieved 25 October 2019.
  89. ^ "Sioux Falls Residents Use App to Help Save Lives". KDLT NBC TV. Retrieved 14 September 2019.
  90. ^ "New PulsePoint Respond app tracks whereabouts of first responders who can help with CPR". The Press Democrat. Retrieved 19 August 2019.
  91. ^ "Mobile app connects South Bend-area users with cardiac arrest victims". South Bend Tribune. Retrieved 14 September 2019.
  92. ^ "Spokane FD Verified Responder". Vimeo (PulsePoint Foundation). Retrieved 14 September 2019.
  93. ^ "PulsePoint App Launched With The Intent To Help Save Lives". Suffolk County Government. Retrieved 16 September 2019.
  94. ^ "Fact Sheet 2015". Tualatin Valley Fire & Rescue. Retrieved 25 June 2015.
  95. ^ "PulsePoint. Get the Point, Save a Life". City of Tucson. Retrieved 14 September 2019.
  96. ^ "PulsePoint App now available to Ventura County". Ventura County Fire Department. Retrieved 5 December 2018.
  97. ^ "YOU can help save a life!". Virginia Beach Department of Emergency Medical Services. Retrieved 20 August 2019.
  98. ^ "WFPS Community Relations - PulsePoint". City of Winnipeg. Retrieved 28 September 2019.
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