Stakeholder engagement: Difference between revisions
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[[Stakeholder (corporate)|Stakeholder]] engagement is a key part of [[corporate social responsibility]] (CSR) and achieving the [[triple bottom line]]. Companies engage their stakeholders in dialogue to find out what social and environmental issues matter most to them about their performance in order to improve decision-making and accountability. Engaging stakeholders is a requirement of the [http://www.globalreporting.org/Pages/default.aspx Global Reporting Initiative], a network-based organisation with sustainability reporting framework that is widely used around the world. The International Organisation for Standardization (ISO) requires stakeholder engagement for all their new standards. |
[[Stakeholder (corporate)|Stakeholder]] engagement is a key part of [[corporate social responsibility]] (CSR) and achieving the [[triple bottom line]]. Companies engage their stakeholders in dialogue to find out what social and environmental issues matter most to them about their performance in order to improve decision-making and accountability. Engaging stakeholders is a requirement of the [http://www.globalreporting.org/Pages/default.aspx Global Reporting Initiative], a network-based organisation with sustainability reporting framework that is widely used around the world. The International Organisation for Standardization (ISO) requires stakeholder engagement for all their new standards. |
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Involving stakeholders in decision-making processes is not confined [[corporate social responsibility]] (CSR) processes. It's a tool used by mature private and public sector organisations, especially when they want to develop understanding and agree to solutions on complex issues or issues of concern. |
Involving stakeholders in decision-making processes is not confined [[corporate social responsibility]] (CSR) processes. It's a tool used by mature<ref name=Stakeholder Relationship Management Maturity>http://www.stakeholdermapping.com/srmm-maturity-model/</ref> private and public sector organisations, especially when they want to develop understanding and agree to solutions on complex issues or issues of concern. |
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An underlying principle of stakeholder engagement is that stakeholders have the chance to influence the decision-making process. This differentiates stakeholder engagement from communications processes that seek to issue a message or influence groups to agree with a decision that is already made.<ref name=ALTRIA>http://www.altria.com/responsibility/pdfs/AltriaSESources_090104.pdf</ref> (reference no longer available)[http://www.the-environment-council.org.uk The Environment Council] developed the [http://www.the-environment-council.org.uk/what-we-do/authentic-engagement.html Principles of Authentic Engagement]. These are intended to provide a framework for genuine stakeholder engagement. |
An underlying principle of stakeholder engagement is that stakeholders have the chance to influence the decision-making process. This differentiates stakeholder engagement from communications processes that seek to issue a message or influence groups to agree with a decision that is already made.<ref name=ALTRIA>http://www.altria.com/responsibility/pdfs/AltriaSESources_090104.pdf</ref> (reference no longer available)[http://www.the-environment-council.org.uk The Environment Council] developed the [http://www.the-environment-council.org.uk/what-we-do/authentic-engagement.html Principles of Authentic Engagement]. These are intended to provide a framework for genuine stakeholder engagement. |
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Revision as of 06:59, 20 August 2014
Stakeholder engagement is the process by which an organisation involves people who may be affected by the decisions it makes or can influence the implementation of its decisions. They may support or oppose the decisions, be influential in the organization or within the community in which it operates, hold relevant official positions or be affected in the long term.
Stakeholder engagement is a key part of corporate social responsibility (CSR) and achieving the triple bottom line. Companies engage their stakeholders in dialogue to find out what social and environmental issues matter most to them about their performance in order to improve decision-making and accountability. Engaging stakeholders is a requirement of the Global Reporting Initiative, a network-based organisation with sustainability reporting framework that is widely used around the world. The International Organisation for Standardization (ISO) requires stakeholder engagement for all their new standards.
Involving stakeholders in decision-making processes is not confined corporate social responsibility (CSR) processes. It's a tool used by matureCite error: The <ref> tag has too many names (see the help page). private and public sector organisations, especially when they want to develop understanding and agree to solutions on complex issues or issues of concern.
An underlying principle of stakeholder engagement is that stakeholders have the chance to influence the decision-making process. This differentiates stakeholder engagement from communications processes that seek to issue a message or influence groups to agree with a decision that is already made.[1] (reference no longer available)The Environment Council developed the Principles of Authentic Engagement. These are intended to provide a framework for genuine stakeholder engagement.
The practitioners in stakeholder engagement are often businesses, non-governmental organizations (NGOs), labor organizations, trade and industry organizations, governments, and financial institutions.[2] (reference redirects to an ecig page)
Components
Partnerships, in the context of corporate social responsibility interactions, are people and organizations from some combination of public, business and civil constituencies who engage in common societal aims through combining their resources and competencies, sharing both risks and benefits.[2] (reference redirects to an ecig page)
Agreeing on the rules of engagement is integral to the process. It is important for everyone to understand each party's role.[2] (reference redirects to an ecig page)
Buy-in is essential for success in stakeholder engagement. Every party must have a stake in the process and have participating members have decision-making power. Every party must be committed to the process by ensuring action based on the decisions made through the engagement.[3] (reference no longer available)
No decisions should be already made before commencing stakeholder engagement on the issue. It is integral that the dialogue has legitimacy in influencing the decision.[1] (reference no longer available)
Benefits
Stakeholder engagement provides opportunities to further align business practices with societal needs and expectations, helping to drive long-term sustainability and shareholder value.[1] (reference no longer available)
Stakeholder engagement is intended to help the practitioners fully realise the benefits of stakeholder engagement in their organization, to compete in an increasingly complex and ever-changing business environment, while at the same time bringing about systemic change towards sustainable development.[4] (reference redirects to an ecig page)
References
- ^ a b c http://www.altria.com/responsibility/pdfs/AltriaSESources_090104.pdf
- ^ a b c http://www.accountability21.net/uploadedFiles/publications/Stakeholder%20Engagement_Practitioners'%20Perspectives.pdf
- ^ http://www.ifc.org/ifcext/enviro.nsf/AttachmentsByTitle/p_StakeholderEngagement_Full/$FILE/IFC_StakeholderEngagement.pdf
- ^ http://www.accountability21.net/uploadedFiles/publications/Stakeholder%20Engagement%20Handbook.pdf
External links
Library of Stakeholder Engagement articles on TriplePundit [1]
