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== Reception ==
== Reception ==


[[Harvard Business Review]] recommended the book in their 2010 magazine, stating "a CCO is necessary for any competitive, consumer-oriented company".<ref name=HBR>Bell, Catherine. [http://hbr.org/2010/01/recommended/ar/1 Recommended Books]. ''Harvard Business Review''. January, 2010.</ref> [[Bookforum|The Bookforum]], however, declared the book "no different from the management tomes that have preceded it".<ref name=Bookforum>Connelly, Phoebe. [http://www.bookforum.com/inprint/016_04/4696 The Brand Plays On] ''Bookforum''. December, 2010.</ref>
[[Harvard Business Review]] recommended the book in their 2010 magazine, stating "a CCO is necessary for any competitive, consumer-oriented company".<ref name=HBR>Bell, Catherine. [http://hbr.org/2010/01/recommended/ar/1 Recommended Books] {{wayback|url=http://hbr.org/2010/01/recommended/ar/1 |date=20140122213032 }}. ''Harvard Business Review''. January, 2010.</ref> [[Bookforum|The Bookforum]], however, declared the book "no different from the management tomes that have preceded it".<ref name=Bookforum>Connelly, Phoebe. [http://www.bookforum.com/inprint/016_04/4696 The Brand Plays On] ''Bookforum''. December, 2010.</ref>
Since publication a number of corporations have created the position of Chief Culture Officer (CCO).<ref name=CNET>Millis, Elinor. [http://news.cnet.com/Meet-Googles-culture-czar/2008-1023_3-6179897.html Meet Google's Culture Czar] ''CNET''. April 27, 2007.</ref><ref name=Huffington>Robins,Debbie. [http://www.huffingtonpost.com/debbie-robins/chief-culture-officer-buy_b_4057655.html Chief Culture Officer Buys Success] ''Huffington Post''. October 10, 2013.</ref> Stacy Sullivan, the CCO for [[Google]], was appointed by [[Sergey Brin]] and [[Larry Page]] to "enhance and develop" the corporations culture<ref name=CNET /><ref name=CNNMoney>Dubois, Shelley. [http://management.fortune.cnn.com/2012/07/30/chief-culture-officers/ The Rise Of The Chief Culture Officer] ''CNN Money''. July 20, 2012.</ref> Author Lorraine Lockhart has also advised Advertising agencies to appoint a CCO, to "create sustained competitive advantage and increase their own agency-brand value".<ref name=AdAge>Lockhart, Lorraine. [http://adage.com/article/guest-columnists/ad-agencies-appoint-a-chief-culture-officer/149476/ Want to Retain Talent? Time to Appoint a Chief Culture Officer]. ''AdAge''. March 21, 2011.</ref>
Since publication a number of corporations have created the position of Chief Culture Officer (CCO).<ref name=CNET>Millis, Elinor. [http://news.cnet.com/Meet-Googles-culture-czar/2008-1023_3-6179897.html Meet Google's Culture Czar] ''CNET''. April 27, 2007.</ref><ref name=Huffington>Robins,Debbie. [http://www.huffingtonpost.com/debbie-robins/chief-culture-officer-buy_b_4057655.html Chief Culture Officer Buys Success] ''Huffington Post''. October 10, 2013.</ref> Stacy Sullivan, the CCO for [[Google]], was appointed by [[Sergey Brin]] and [[Larry Page]] to "enhance and develop" the corporations culture<ref name=CNET /><ref name=CNNMoney>Dubois, Shelley. [http://management.fortune.cnn.com/2012/07/30/chief-culture-officers/ The Rise Of The Chief Culture Officer] {{wayback|url=http://management.fortune.cnn.com/2012/07/30/chief-culture-officers/ |date=20140223085203 }} ''CNN Money''. July 20, 2012.</ref> Author Lorraine Lockhart has also advised Advertising agencies to appoint a CCO, to "create sustained competitive advantage and increase their own agency-brand value".<ref name=AdAge>Lockhart, Lorraine. [http://adage.com/article/guest-columnists/ad-agencies-appoint-a-chief-culture-officer/149476/ Want to Retain Talent? Time to Appoint a Chief Culture Officer]. ''AdAge''. March 21, 2011.</ref>


== See also ==
== See also ==

Revision as of 23:18, 21 November 2016

Chief Culture Officer
AuthorGrant McCracken
SubjectBusiness Book
Published2009 (Basic Books (HC))
Publication placeCanada
Pages261 pp.
Followed byCulturematic 

Chief Culture Officer (2009) is the eighth book by Canadian author and anthropologist Grant McCracken.[1] The book looks at how modern business's attempt to connect with culture. In the authors analysis he considers examples such as Dove's campaign for real beauty, and the I Love New York advertising campaign.

According to McCracken, the book is about highlighting the importance of modern culture for business's, and in doing so, to create a position within them for a "person who knows culture, both its fads and fashions, and its deep, enduring structures"; in short, a Chief Culture Officer.[2]

Synopsis

In the book, McCracken recounts how corporations that successfully adapt to the cultural changes tend to prosper. His definition of culture begins with a distinction between fast and slow:

"Fast culture is like all the boats on the surface of the Pacific. We can spot them, track them. Slow culture is everything beneath the surface: less well charted, much less visible"[3]

McCracken argues that when fast and slow culture meet, a convergent culture is created. He points to the preppy subculture as an example of a convergent culture that brands such as Ralph Lauren and Tommy Hilfiger have capitalized on. He also analyses the convergence of status, shifting from a class based value system to celebrity, and the cool convergence, an aesthetic that he states developed alongside the baby boomer generation.

Changing relationships, McCracken argues, between consumers and producers have created new opportunities for brands to connect with culture. He observes that whilst only 1 in 100 people create content on the Internet, the creator consumer dynamic used to be "1 in 10,000". McCracken believes this change allows consumers to become an "active participant in the branding process". He refers to Converse's 2005 motto as an illustration of this change:

"We don't own the brand. Consumers do"[4]

For business's attempting to closely monitor culture, McCracken advises against employing "cool hunters" who "know only what suits them." Instead, he recommends creating a position for a Chief Culture Officer who is aware of both fast and slow culture, a "creature of many worlds, captives of none."[5]

Reception

Harvard Business Review recommended the book in their 2010 magazine, stating "a CCO is necessary for any competitive, consumer-oriented company".[6] The Bookforum, however, declared the book "no different from the management tomes that have preceded it".[7] Since publication a number of corporations have created the position of Chief Culture Officer (CCO).[8][9] Stacy Sullivan, the CCO for Google, was appointed by Sergey Brin and Larry Page to "enhance and develop" the corporations culture[8][10] Author Lorraine Lockhart has also advised Advertising agencies to appoint a CCO, to "create sustained competitive advantage and increase their own agency-brand value".[11]

See also

References

  1. ^ "Psychology Today Profile". Psychology Today. February 2005.
  2. ^ McCracken, Grant (2009). Chief Culture Officer. P.2: Basic Books. ISBN 978-0-465-02204-5.{{cite book}}: CS1 maint: location (link)
  3. ^ McCracken, Grant (2009). Chief Culture Officer. P.44: Basic Books. ISBN 978-0-465-02204-5.{{cite book}}: CS1 maint: location (link)
  4. ^ McCracken, Grant (2009). Chief Culture Officer. P.90: Basic Books. ISBN 978-0-465-02204-5.{{cite book}}: CS1 maint: location (link)
  5. ^ McCracken, Grant (2009). Chief Culture Officer. P.190: Basic Books. ISBN 978-0-465-02204-5.{{cite book}}: CS1 maint: location (link)
  6. ^ Bell, Catherine. Recommended Books Template:Wayback. Harvard Business Review. January, 2010.
  7. ^ Connelly, Phoebe. The Brand Plays On Bookforum. December, 2010.
  8. ^ a b Millis, Elinor. Meet Google's Culture Czar CNET. April 27, 2007.
  9. ^ Robins,Debbie. Chief Culture Officer Buys Success Huffington Post. October 10, 2013.
  10. ^ Dubois, Shelley. The Rise Of The Chief Culture Officer Template:Wayback CNN Money. July 20, 2012.
  11. ^ Lockhart, Lorraine. Want to Retain Talent? Time to Appoint a Chief Culture Officer. AdAge. March 21, 2011.