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NinjaOne
FormerlyNinjarmm
IndustryComputer Security & Network Management
Founded2013; 11 years ago (2013) in San Francisco, US
Founder
  • Sal Sferlazza
  • Chris Matarese
Headquarters301 Congress Ave.,
Austin, TX
,
US
Number of locations
6
Key people
  • Sal Sferlazza (CEO)
  • Chris Matarese (CLO)
  • Dean Yeck (CRO)
  • Shay Mowlem (CMO)
  • Robert Gibbons (CTO)
ProductsResource Management Software
Websiteninjaone.com
Internet
Visualization of Internet routing paths
An Opte Project visualization of routing paths through a portion of the Internet
General
Governance
Information infrastructure
Services
History
Guides
icon Internet portal

NinjaOne is a company that provides digital remote IT management tools for developers and corporate clients.[1]

History

NinjaOne was founded in 2013 by Sal Sferlazza and Chris Materese in the San Francisco Bay area as NinjaRMM.[2] Together, they had to successfully exited four previous startups by sale before founding NinjaOne. The company expanded and opened an office in Clearwater, Florida in 2020 after receiving a $30M investment round from VC’s that included Summit Partners.[3][4][5]

In 2021, after requests from several employees to move out of the San Francisco Bay area, the company chose Austin, Texas for their affordable cost of living and highly skilled labor market.[6][7] With the Austin expansion the company had offices in Austin, San Francisco, Los Angeles, Tampa, Berlin and Sydney.[8][9]

The company rebranded to become NinjaOne in 2021.[10][11]

In 2022, the company announced it was looking to expand into the Asia Pacific markets and set up an office in Sydney.[12] Victor Guerro, was brought on as director of channel alliances for the Asia Pacific market.[13] This ultimately led to expansion of the Sydney office and adoption of NinjaOne by several areas of the Philippines government, including the Office of the General Counsel and the Department of Energy.[14][15][16]

The NinjaOne trademark was officially granted by the USPTO on Nov 15 2022.[17]

Due the Covid-19 pandemic and the popularity of remote work, the company underwent a growth period which saw an increased customer base and significant expansion of their labor force.[18][19][20]

In January 2024, the company announced it had completed a Series C financing round of $231.5M at a $1.9B valuation with ICONIQ Growth leading the round.[21][22][23]

Software

NinjaOne provides endpoint management and RMM software which allows IT professionals to track any device on their network. Backup management and network security are included as well.[24] Software patching was added in 2017 through a partnership with Ivanti.[25][26] In addition, a ticketing solution was introduced in 2021 to allow ticketing for issues for individual devices on the network.[27][28]

In 2019, a rival RMM attack led the company to issue a directive that two factor authentication was no longer optional on their platform.[29]

In 2020, the company introduced a backup service for corporate clients[30]. In 2021, an additional expansion of services to ease the damage done by hackers were introduced.[31]

See also:

References

  1. ^ Powers, Devon (2019-10-01), "Trends, Inc.", On Trend, University of Illinois Press, pp. 83–108, retrieved 2023-09-12
  2. ^ "Sal Sferlazza Has Sold Four Startups - Here's Why He's Holding Onto NinjaRMM". THE ORG. Retrieved 2023-09-19.
  3. ^ "San Francisco-based IT startup to expand Clearwater office". Tampa Bay Times. Retrieved 2023-09-08.
  4. ^ https://www.costar.com/article/900538117/austin-based-it-management-company-leases-space-at-bay-arbor-place
  5. ^ FinSMEs (2020-03-12). "NinjaRMM Raises $30M in Growth Funding". FinSMEs. Retrieved 2023-09-12.
  6. ^ Carlson, Kara. "Software firm NinjaRMM moves HQ to Austin, plans to keep growing". Austin American-Statesman. Retrieved 2023-09-08.
  7. ^ "NinjaRMM Moves HQ to Austin". www.bizjournals.com. Retrieved 2023-09-08.
  8. ^ "Software Startup NinjaRMM Opens New Austin HQ for Growing Team | Built In Austin". www.builtinaustin.com. Retrieved 2023-09-08.
  9. ^ "Meet NinjaOne". www.bizjournals.com. Retrieved 2023-09-12.
  10. ^ ICT Monitor Worldwide (Amman, Jordan) (2021) 'NinjaRMM Outgrows Name,Rebrands As NinjaOne', 26 Oct, (online NewsBank).
  11. ^ 'With Expanded Vision For Unified IT Operations, NinjaRMM Evolves Into New Phase of Growth As NinjaOne' (2021) Computer Weekly News, 10 Nov, 796 [accessed 15 Sep 2023].
  12. ^ "NinjaRMM spruces up platform for remote work environments". IT Brief Asia. Retrieved 2023-09-22.
  13. ^ "Orro Group's Victor Guerrero joins NinjaOne". www.arnnet.com.au. Retrieved 2023-09-19.
  14. ^ BMPlus (2022-11-15). "PHL OSG getting value for money from NinjaOne-VCT investment • BMPlus". Retrieved 2023-09-20.
  15. ^ "NinjaOne lays out hunt for A/NZ partners". www.arnnet.com.au. Retrieved 2023-09-22.
  16. ^ "NinjaOne partners with Aussie distie Bluechip". CRN Australia. Retrieved 2023-09-22.
  17. ^ "NINJAONE, LLC Trademarks :: Justia Trademarks". trademarks.justia.com. Retrieved 2023-10-19.
  18. ^ Nghiem, Andy. "'This year has completely blown away our expectations': NinjaRMM announces explosive company growth for 2021, move to Austin office". Austin Journal. Retrieved 2023-09-08.
  19. ^ "Software Startup NinjaRMM Opens New Austin HQ for Growing Team | Built In Austin". www.builtinaustin.com. Retrieved 2023-09-19.
  20. ^ Baker, Mark Baker, UK Tech News (2021-09-21). "NinjaRMM Sees Rapid Revenue, Customer Growth As Work From Anywhere Revolution Drives International Expansion, Product Acceleration". UK Tech News. Retrieved 2023-09-21.{{cite web}}: CS1 maint: multiple names: authors list (link)
  21. ^ https://www.reuters.com/technology/it-platform-ninjaone-valued-nearly-2-billion-after-latest-funding-round-2024-02-06/
  22. ^ Miller, Hannah. "NinjaOne Notches $1.9 Billion Valuation". www.bloomberg.com. Retrieved 2024-02-10.
  23. ^ Wiggers, Kyle (2024-02-07). "Endpoint security startup NinjaOne lands $231.5M at $1.9B valuation". TechCrunch. Retrieved 2024-02-12.
  24. ^ "NinjaRMM Launches Backup Solution". The ChannelPro Network. 2020-08-17. Retrieved 2023-09-21.
  25. ^ https://www.channelpronetwork.com/news/ninjarmm-builds-application-patching-technology-ivanti-remote-monitoring-and-management
  26. ^ TendersInfo - News (Mumbai, India) (2017) 'United States : NinjaRMM Partners with Ivanti to Simplify and Automate Patching Processes for Managed Service Providers', 2 Nov, (online NewsBank).
  27. ^ https://www.enterprisetimes.co.uk/2021/09/23/ninjarmm-adds-ticketing-amid-continued-expansion/
  28. ^ Panettieri, Joe (2021-09-21). "NinjaRMM Grows Into Full-Blown MSP Software Platform; Unveils Ticketing Software -". ChannelE2E. Retrieved 2023-09-21.
  29. ^ Johnson, O’Ryan (2019-08-16). "NinjaRMM Makes Two-Factor Authentication Mandatory". CRN. Retrieved 2023-09-08.
  30. ^ "NinjaRMM continues on growth strategy with new backup solution". SecurityBrief Australia. Retrieved 2023-09-21.
  31. ^ "NinjaOne expands data backup, security features to thwart ransomware". VentureBeat. 2021-11-29. Retrieved 2023-09-08.

Categories American companies established in


Ivanti Partnership



Stefan Ionescu. (July 28, 2023 Friday). Best IT management tool of 2023. TechRadar Pro. https://advance.lexis.com/api/document?collection=news&id=urn:contentItem:68TD-DCY1-JCMC-W003-00000-00&context=1516831.


https://www.bizjournals.com/austin/news/2021/03/12/ninjarmm-moves-hq-to-austin-from-san-francisco.html

https://www.channelinsider.com/managed-services/ninjarmm-review-built-for-ease-of-use/


https://www.crn.com/news/channel-programs/ninjarmm-hiring-like-crazy-as-sales-soar-75-percent-in-a-year?itc=refresh

https://www.arnnet.com.au/article/695871/ninjaone-lays-hunt-nz-partners/


https://www.builtinaustin.com/2021/08/23/austin-tech-news-082321

https://www.crn.com.au/news/ninjaone-partners-with-aussie-distie-bluechip-577742


https://www.helpnetsecurity.com/2023/06/06/ninjaone-patch-management/


https://securitybrief.com.au/story/ninjarmm-continues-on-growth-strategy-with-new-backup-solution

https://www.channelpronetwork.com/news/ninjarmm-launches-backup-solution

https://itbrief.asia/story/ninjarmm-spruces-up-platform-for-remote-work-environments

https://securitybrief.com.au/story/ninjarmm-continues-on-growth-strategy-with-new-backup-solution

https://channellife.com.au/story/emt-partner-offers-rmm-patch-management-msps

https://www.channele2e.com/news/ninjarmm-grows-ticketing-software

https://channelbuzz.ca/2017/08/new-ninjarmm-cro-francois-daumard-sets-course-aggressive-growth-strategy-22553/

https://uktechnews.co.uk/2021/09/21/ninjarmm-sees-rapid-revenue-customer-growth-as-work-from-anywhere-revolution-drives-international-expansion-product-acceleration/

https://smebusinessnews.co.uk/2021/09/21/ninjarmm-sees-rapid-revenue-customer-growth-as-work-from-anywhere-revolution-drives-international-expansion-product-acceleration/

https://www.wsj.com/articles/pe-daily-morgan-stanley-sells-vet-chain-ore-investments-raises-50-million-deerfield-buys-melinta-therapeutics-11584363626

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