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B. Kevin Turner

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Kevin Turner
Turner in 2017
Born
Brian Kevin Turner[1]

April 3, 1965 (1965-04-03) (age 59)
Alma materEast Central University
OccupationBusinessman
Known forFormer chief operating officer of Microsoft
Board member ofAlbertsons
Zayo Group
Brain Corp
SpouseShelley Turner
Children3

B. Kevin Turner (born April 3, 1965) is an American businessman and investor who is the chairman of Zayo Group and the vice chairman of Albertsons/Safeway Inc.[2]

During his nearly 20 years at Walmart, Turner rose through the ranks from a store cashier to become the company's global CIO, then CEO of Sam's Club, a $37 billion division of Walmart.[3] Turner was the chief operating officer of Microsoft from 2005 to 2016.[3] From 2016 to 2017, he was the vice chairman of Citadel LLC and CEO of Citadel Securities.[4]

As Microsoft COO, Turner led the company's global sales, marketing, and services organization.[3] He also managed Microsoft's partner channels and corporate support functions, including information technology, licensing, pricing, and operations.[5] His organization included more than 70,000 employees in more than 190 countries.[5] Turner remained through the transitions of Bill Gates, Steve Ballmer, and Satya Nadella.[3]

Early life and education

[edit]

Turner grew up in Stratford, Oklahoma.[6] In 1987, Turner earned a Bachelor of Science in business administration with a concentration in management from East Central University in Ada, Oklahoma, where he was a member of the Pi Kappa Alpha fraternity.[7] During his college years, he worked full-time as a cashier at Walmart.[8]

Career

[edit]

Early career at Walmart (1985–2000)

[edit]

Turner worked nearly 20 years at Walmart. He began working as a cashier in 1985 in his hometown of Ada, Oklahoma. While attending college, he rose through the store ranks, to customer service manager, housewares department manager and head office cashier. After several promotions, Turner found himself in the auditing department, where he came into contact with Sam Walton.[9] On Walton's advice, Turner joined the company's information systems division, where he worked his way through a succession of jobs: business analyst, strategy manager, director, and then assistant CIO.[10] In 1995, at the age of 29, Turner became Walmart's youngest corporate vice president and officer.[11] In 1997, Turner became the recipient of the first "Sam M. Walton – Entrepreneur of the Year" award, the highest honor given at Walmart, voted on by the Walton Family.[12]

CIO of Walmart (2000–2002)

[edit]

In February 2000, 34-year-old Turner became the chief information officer of Walmart, after his boss Randy Mott left for Dell.[13] He oversaw Walmart's information technology and worldwide data-tracking system. The division consisted of over 2,000 employees in Bentonville, Arkansas. He led the team that developed retail-specific applications such as Retail Link at Walmart.[14] During his tenure, Turner was one of the world's largest corporate buyers of technology, and directed the technology strategy of a company renowned for its deft use of computing to streamline everything from global procurement to neighborhood shopping trends.[15]

CEO of Sam's Club (2002–2005)

[edit]

In 2002, Turner replaced Tom Grimm as the president and chief executive officer of the Walmart-owned retailer Sam's Club, which had over 46 million members and over US$37.1 billion in annual sales.[16] In addition to his role at Sam's Club, he was also a member of the executive committee at Walmart.[17] Under Turner, Sam's Club focused on lowering prices to win over small-business customers. In his last fiscal year as CEO, Sam's Club turned in 5.8 percent sales growth at stores open at least a year, nearly double the 2.9 percent sales growth at U.S. Walmart stores.[18] As CEO, Turner improved the performance of the warehouse clubs and closed the gap with Costco.[15] Turner was the president and CEO of Sam's Club until he left for Microsoft in 2005.[15] After his departure for Microsoft, Sam's Club named Doug McMillon as its CEO.[19]

COO of Microsoft (2005–2016)

[edit]
Turner at the Microsoft Store opening in New York City in 2015

In 2005, Turner was approached by Microsoft co-founder Bill Gates and CEO Steve Ballmer about overseeing the company's worldwide sales, marketing, services, and internal IT operations organization.[15] He had worked with Gates and Ballmer during his time as CIO of Walmart.[15] Turner accepted the offer and moved his wife and three children to Washington state where, in September 2005, he became the chief operating officer of Microsoft (the previous COO, Rick Belluzzo, had left the company in 2002 and no replacement had been hired).[20]

From 2005 to 2016, Turner was responsible for the strategic and operational leadership of Microsoft's worldwide sales, field marketing and services organization. He also managed support and partner channels, Microsoft stores, and corporate support functions including information technology, licensing and pricing, and operations.[5] His organization included over 70,000 employees in more than 190 countries. In 2009, Turner started Microsoft's entry into the retail stores business.[21] Along with Steve Ballmer, Satya Nadella and other senior executives, Turner was on the Senior Leadership Team that set the overall strategy and direction for Microsoft.

As COO, Turner introduced procedures such as a "conditions of satisfaction" document that details what Microsoft will provide each client.[22] A screw-up required a "correction of errors" in which employees autopsied the mistake and laid out steps to ensure it did not happen again.[22] He also created standard scorecards with 30 categories to measure each subsidiary's performance.[22] At Microsoft, Turner was known for his speeches at partner and sales events that amped up the rivalry with competitors like Oracle, Google and IBM.[22] Turner also focused on training talents with initiatives such as ExPo Leaders Building Leaders program, a training and development program that involve multiple methodologies that are customized according to the position of the leader-participant in the organization.[23]

When Steve Ballmer announced he was stepping down as CEO, Turner was one of three internal candidates on the CEO short-list, but ultimately lost the job to Satya Nadella.[24]

In July 2016, after eleven years as COO, Turner left Microsoft to join Citadel LLC.[25] From 2005 to 2016, Turner helped increase Microsoft's yearly revenue from $37 billion to over $93 billion.[26] After his departure, Microsoft CEO Satya Nadella stated that in his time as COO, Turner "built the sales force into the strategic asset it is today with incredible talent, while at the same time more than doubling our revenue and driving customer satisfaction scores to the highest in company history."[3]

After his departure for Citadel LLC, Turner's responsibilities were split across five different Microsoft executives: Jean-Philippe Courtois, Amy Hood, Chris Capossela, Kurt DelBene and Judson Althoff.[27]

CEO of Citadel Securities (2016–2017)

[edit]
Turner at the 2016 Milken Conference

In July 2016, Turner left Microsoft to become the vice chairman of Citadel LLC and the chief executive officer of Citadel Securities.[28] Citadel Securities is a market maker, providing liquidity and trade execution to retail and institutional clients.[29] Turner's team included Jamil Nazarali, head of Citadel Execution Services, and Paul Hamill, global head of fixed income, currencies and commodities for Citadel Securities.[30] His appointment occurred after Citadel Securities purchased the designated market-maker business of KCG Holdings and the Automated Trading Desk, a computer-based market making pioneer owned by Citigroup.[31] On January 27, 2017, Turner left his position at Citadel Securities.[4]

Boards and other roles

[edit]

From 2010 to 2020, Turner served on Nordstrom's board of directors. He was on the technology and finance committees as a part of his board role.[32] In May 2020, Turner decided to not run for reelection on his board seat.[33]

In 2017, Albertsons/Safeway appointed Turner as vice chairman of the board of managers of AB Acquisition, its direct parent company. He was also named as the senior advisor to Albertsons chairman and CEO, Robert G. Miller.[34]

Alongside Brandin Cohen, Andy Cohen and Lewis Wolff, Turner invested in and served on the board of directors of Liquid IV, a California-based health-science nutrition and wellness company.[35] The brand sells products for sleep, energy and hydration. In September 2020, Liquid IV was acquired by Unilever, a British-Dutch multinational consumer goods company.[36]

In 2018 Turner was appointed president and CEO of Core Scientific, a blockchain hosting and infrastructure provider headquartered in Bellevue, Washington.[37] It operates crypto mines around the United States.[38] Turner was replaced in May 2021 by co-founder and chairman Mike Levitt.[38] While Turner was CEO, Core Scientific became North America's largest blockchain hosting and infrastructure provider.[39]

In 2020, Turner was named chairman of the board of directors at Zayo Group,[40] which had been acquired by global investment firms EQT AB and Digital Colony for $14.3 billion.[41]

Awards and honors

[edit]
  • Turner was ranked #4 on Fortune magazine's "40 Under 40" in 2003.[42]
  • He was among Time magazine's People To Watch In International Business in 2002.[43]
  • In 1997, Turner became the recipient of the first "Sam M. Walton – Entrepreneur of the Year" Award, which is the highest honor given at Walmart and is voted on by the Walton family.[12]
  • In 2003, East Central University named him a distinguished alumnus.[44]
  • CIO magazine awarded Turner the 20/20 Vision Award, CIO 100 Award and was named to the CIO Hall of Fame in 2007.[45]
  • CRN magazine listed Turner as one of the Top 25 Most Innovative Executives.[46]
  • Business 2.0 named Turner as one of the 20 Young Execs You Need To Know.[47]

Personal life

[edit]

Turner lives with his wife, Shelley, in Jackson Hole, Wyoming. They have three children.[6]

References

[edit]
  1. ^ "Executive Profile: Brian Kevin Turner". Bloomberg L.P.
  2. ^ Orlando, Dan (August 7, 2017). "Albertsons picks up Walmart, Microsoft vet". Supermarket News.
  3. ^ a b c d e Wingfield, Nick; Stevenson, Alexandra (July 7, 2016). "Kevin Turner, Microsoft Executive, to Join Citadel Securities". The New York Times.
  4. ^ a b Marek, Lynne. "Citadel Securities CEO Turner exits". Crain's Chicago Business.
  5. ^ a b c "Microsoft Appoints Kevin Turner as Chief Operating Officer | News Center". news.microsoft.com.
  6. ^ a b McMillon, Lynn (August 1, 2013). "Microsoft's Kevin Turner on digital faith". The Christian Chronicle.
  7. ^ "East Central University". Ada Works. Archived from the original on September 23, 2015.
  8. ^ "A Wall Street CEO who started out as a Walmart cashier shares his best careers advice". Yahoo.com.
  9. ^ Massa and Leising (January 27, 2017). "Wal-Mart to Wall Street Dream Dies as Citadel Securities CEO Out". Bloomberg.com.
  10. ^ Fried, Ina. "Microsoft taps Wal-Mart exec as new COO". CNET.
  11. ^ Levinson, Meridith. "CIO 20/20 Honorees--Leadership Profile: Kevin Turner of Sam's Club". CIO.com.
  12. ^ a b Bort, Julie. "Microsoft COO Kevin Turner has left the company to become CEO at another firm". Business Insider.
  13. ^ Lundberg, Abbie. "Wal-Mart: IT Inside the World's Biggest Company".
  14. ^ Bort, Julie. "Microsoft COO Kevin Turner has left the company to become CEO at another firm". Business Insider.
  15. ^ a b c d e Lohr, Steve. "Microsoft Shops at Wal-Mart for an Operating Chief". The New York Times.
  16. ^ "Sam's Club – Tom Grimm Announces Retirement from Sam's Club". corporate.samsclub.com. Archived from the original on August 13, 2016. Retrieved July 17, 2016.
  17. ^ "Kevin Turner – 40 Under 40 – 2002". Arkansas Business.
  18. ^ "Wal-Mart Loses Second Top Exec of Year | Fox News". Fox News. August 5, 2005.
  19. ^ "Wal-Mart Loses Second Top Exec of Year". Reuters. March 25, 2015.
  20. ^ Citrano, Virginia (August 5, 2005). "Microsoft Names Wal-Mart Exec As COO – Forbes". Forbes.
  21. ^ Foley, Mary Jo. "Microsoft to open retail stores near Apple's this fall". ZDNet.
  22. ^ a b c d Bass, Dina. "Microsoft's Nadella Reshapes Top Management as Turner Leaves". Bloomberg.com.
  23. ^ Goldsmith, Marshall; Carter, Louis; Institute, The Best Practice (2010). Best Practices in Talent Management: How the World's Leading Corporations Manage, Develop, and Retain Top Talent. San Francisco, CA: John Wiley & Sons. p. 206. ISBN 978-0-470-49961-0.
  24. ^ Bass, Diana; Burrows, Peter; Ricadela, Aaron. "Microsoft Said to Include Turner on Internal List for CEO". www.bloomberg.com. Bloomberg.
  25. ^ Darrow, Barb (July 7, 2016). "Microsoft operations chief Kevin Turner lands top job at Citadel Securities". Fortune. Retrieved January 25, 2023.
  26. ^ Foley, Mary Jo. "Microsoft COO Kevin Turner leaving for CEO job at Citadel Securities". ZDNet.
  27. ^ Sayer, Peter (July 7, 2016). "Microsoft COO Kevin Turner leaves and won't be replaced". PCWorld.
  28. ^ Kishan, Neil Callanan ncallanan Saijel. "Citadel Names Microsoft's Turner to Lead Securities Unit". Bloomberg.com.
  29. ^ Kelly, Kate. "Microsoft COO B. Kevin Turner to join Citadel to run market-making business". CNBC. CNBC.
  30. ^ Stafford, Philip (July 7, 2016). "Citadel appoints Microsoft's Turner to head market-making unit". Financial Times.
  31. ^ McCoy, Kevin. "Citadel Securities buys Citi market-making assets". USA Today.
  32. ^ "Microsoft COO Kevin Turner named to Nordstrom's board – Puget Sound Business Journal". Puget Sound Business Journal.
  33. ^ Thomas, Lauren (March 3, 2020). "Nordstrom shares dive on earnings miss, Erik Nordstrom to become sole CEO". CNBC.
  34. ^ Wilson, Marianne. "Former Walmart, Microsoft exec joins Albertsons". Chain Store Age. Archived from the original on August 8, 2017. Retrieved August 8, 2017.
  35. ^ GmbH, finanzen net. "LIQUID I.V. Closes Series B Round with 'A-List' Backing | Markets Insider". markets.businessinsider.com.
  36. ^ "Unilever Acquires Liquid I.V." news.yahoo.com.
  37. ^ Soper, Taylor (July 3, 2018). "Ex-Microsoft COO Kevin Turner emerges at helm of secretive blockchain startup co-founded by former Myspace CTO". GeekWire. Retrieved October 17, 2018.
  38. ^ a b Sigalos, MacKenzie. "Former Microsoft executive Kevin Turner resigns as CEO of crypto mining company Core Scientific". CNBC. Retrieved January 25, 2023.
  39. ^ Bowring, Alexander (April 30, 2021). "Core Scientific Purchases More Than 112,000 Mining Machines". FullyCrypto.
  40. ^ "Zayo – EQT". www.eqtgroup.com.
  41. ^ Narcisi, Gina (May 8, 2019). "Fiber Provider Zayo Will Go Private In $14.3 Billion Deal". CRN.
  42. ^ Boorstin, Julia; Watson, Noshua (September 15, 2003). "40 Under 40 The celebration of youth flamed out with the dot-coms, but these 40 (plus one brother act) show that the young have remained restless". Fortune.
  43. ^ Gregory, Sean (September 23, 2002). "People to Watch in International Business". Time.
  44. ^ "Distinguished Alumni – East Central University". alumni.ecok.edu. Archived from the original on February 10, 2009. Retrieved July 19, 2016.
  45. ^ staff, CIO.com. "CIO Hall of Fame honorees". CIO.
  46. ^ "2007 Top 25 Most Innovative Executives". CRN.
  47. ^ "The 20 Young Execs You Need to Know". Business 2.0. Lybety.com.
Business positions
Preceded by
Randy Mott
Executive vice president and chief information officer
Wal-Mart

2000–2002
Succeeded by
Linda Dillman
Preceded by
Tom Grimm
President and chief executive officer
Sam's Club

2002–2005
Succeeded by
Preceded by Chief operating officer
Microsoft

2005-2016
Succeeded by
None
Preceded by Vice chairman of Citadel LLC and chief executive officer
Citadel Securities

2016–2017
Succeeded by