Carole Post

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Carole Post
Carole Wallace Post

Bradenton, Florida
EducationB.S., University of Florida; J.D., Seton Hall University
OccupationDeputy COO of USF Health at University of South Florida; Former Executive Vice President, COO, and Chief Strategy Officer of New York Law School; Former NYC CIO & Commissioner of NYC DoITT

Carole Post is the Deputy Chief Operating Officer of USF Health at the University of South Florida.[1] She was formerly the Executive Vice President at New York Law School , and before that, the Commissioner of the New York City Department of Information Technology and Telecommunications (DoITT) and New York City's Chief Information Officer (CIO).[2][3][4][5] She is the first woman to have held this office at the City of New York.[6]


Carole Post is a native of Bradenton, Florida. She received a B.S. from the University of Florida and a law degree from Seton Hall University.[7] She is licensed to practice law in New York and Florida.


Early career[edit]

After graduating from the University of Florida, Post joined Plan Services, Inc. in Tampa, Florida—a division of Dun and Bradstreet. She rose to a national representative position and thereafter was appointed as an executive director. Post remained at Plan Services, Inc. for five years.[citation needed]

Post left her corporate position to attend Seton Hall University Law School in Newark, New Jersey. Upon graduating, Post joined a private law firm in Palm Beach Gardens, Florida, becoming the first female member of the firm. She worked in the municipal law department where she represented local municipal governments in Palm Beach County.[8][9]

In 1999, one of her clients, the City of Palm Beach Gardens, hired her as Acting City Manager, overseeing all city operations.[10] In this position Post first started to deal with matters involving information technology, particularly the operational and technical issues related to the new millennium. She served in this capacity until mid-2000.[citation needed]

New York City Government[edit]

Department of Buildings

In late 2001, Post joined the City of New York, initially as a Deputy Director in the Enforcement Division at the New York City Department of Buildings., and later serving as Executive Director of Strategic Planning.[11]

Mayor Bloomberg's Office of Operations

In 2006, Post was appointed Director of Agency Services in Mayor Michael Bloomberg's Office of Operations.[11] Early in her tenure, she launched NYCStat, a website providing access to key municipal reports and statistics.[12] Following the 2008 recession, she led the creation of the NYCStat Stimulus Tracker, which catalogued stimulus funding data to allow NYC agencies and residents to analyze citywide expenses, performance, and job creation metrics.[13] She also led the upgrade of NYC's 311 call center and 311 online service, as well as the website.[14]

She also launched the Citywide Performance Reporting (CPR) system, a public dashboard of city agency performance[12] and developed the Street Conditions Observation Unit (SCOUT), an initiative that directs city inspectors to survey every city street once per month.[15][16] In addition, she modernized the Mayor's Management Report,[17] the official public record of New York City agencies' annual performance.[18]

Department of Information Technology and Telecommunication (DoITT)

Post was appointed Chief Information Officer of New York City and Commissioner of the NYC Department of Information Technology and Telecommunication (DoITT) in 2009.[19] She unveiled a Technology Roadmap,[20] and coordinated the adoption of the Mayor's Open Data Law,[21][22][23] Following the passage of the law in March 2012, she managed the new system.[19]

Post oversaw the design and rollout of the Citywide IT Infrastructure Services (CITIServ) program, a plan developed in March 2010 to consolidate IT systems of more than 40 agencies and 50 data centers across the city into one system.[24] The program was projected to save the city up to $100 million in data management costs over five years.[25][26] On March 3, 2011, the first modern data center planned under the CITIServ program opened in Brooklyn.[27][28]

She coordinated with the New York City Economic Development Corporation and private sector sponsors to host the NYC Big Apps competition, .[29] an annual competition that challenges programmers and developers to use municipal data to build technology products to solve specific city problems.[19][30] She led negotiations for citywide licensing agreements with software vendors to consolidate dozens of contracts; this was projected to save the city up to $68 million over five years.[31]

Post managed DoITT participation in a public-private partnership with Microsoft and SelfHelp Community Services to create the “Virtual Senior Center,”[32] which provides home-bound senior citizens in NYC with better access to community services [33][34]

In late 2011, she launched a citywide program to reduce the broadband gap through arrangements with cable franchisees. This enabled deployment of free wireless internet in 30 public parks, upgrades to internet service in community centers and libraries, and installation of expanded fiber cable into commercial and industrial areas of the city.[35] She coordinated a DoITT partnership with the NYC Department of Youth and Community Development and Time Warner Cable to create a learning lab at Harlem's James Weldon Johnson Community Center. The lab, which opened in April 2012, provides free high-speed internet, upgraded computer technology, and e-learning programs for adults and children.[36]

Post was named a “Top 50 Government CIO” by Information Week: Government magazine in March 2011.[37] She was also named “2011 New York State Public Sector CIO of the Year” at the 2011 New York State CIO Academy on April 6, 2011.[31]

Post resigned from DoITT to take position of Executive Vice President and Chief Strategy Officer at New York Law School in April 2012.[38]

New York Law School[edit]

Post joined New York Law School as Executive Vice President and Chief Strategy Officer on April 12, 2012.[14] Soon after joining NYLS, she worked with Dean Anthony Crowell and NYLS faculty on the creation of a new long-term Strategic Plan for the institution.[39][40][41] I

University of South Florida[edit]

In October 2016, Post joined the University of South Florida as the Deputy Chief Operating Officer for USF Health.[1]


  1. ^ a b "Carole Wallace Post - VP Office - USF Health". Retrieved 2017-01-06.
  2. ^ New York City Names A New CIO, Information Week, January 4, 2010
  3. ^ Out With the Old Commissioners, In With the New New York Times Cityroom Blog, February 17, 2010.
  4. ^ Press Release: Mayor Bloomberg Appoints Carole Wallace Post as Commissioner of the Department of Information Technology and Telecommunications
  5. ^ Mayor Bloomberg taps aide Carole Wallace Post to be the city's next technology commissioner NY Daily News. December 30, 2009.
  6. ^ New York City CIO Carole Post Named State's IT Official of the Year, Government Technology, April 6, 2011.
  7. ^ Mayor names Carole Wallace Post information technology commissioner,, December 30, 2009.
  8. ^ Russo, Joseph P. (April 15, 1999). "Palm Beach Gardens City Council Resolution Approving a Forbearance Agreement Regarding Development Within the City of Palm Beach Gardens" (PDF). Palm Beach Gardens Watch. Retrieved June 22, 2016.
  9. ^ Salisbury, Susan (August 13, 1999). "The Land Play". Palm Beach Daily Business Review. 45 (247). pp. A11–A17.
  10. ^ Brogan, Joe (October 16, 1999). "Gardens Picks Interim City Manager". The Palm Beach Post. p. 1B.
  11. ^ a b "Speaker: Carole Post: Strata Summit 2011 - O'Reilly Conferences, September 20 - 21, 2011, New York, NY". Retrieved 2016-06-22.
  12. ^ a b "Carole Wallace Post Named New York City's IT Commissioner". Retrieved 2016-06-22.
  13. ^ "Show Us the Money". Retrieved 2016-06-22.
  14. ^ a b "New York City CIO Carole Post to Step Down". Retrieved 2016-06-02.
  15. ^ "Snow and Tell: City Shows Off New Storm Response Gadgets". WNYC. Retrieved 2016-06-22.
  16. ^ Saul, Michael Howard. "New York City Readies Revamped Snow Plan". WSJ. Retrieved 2016-06-22.
  17. ^ "Speaker: Carole Post: Strata Summit 2011 - O'Reilly Conferences, September 20 - 21, 2011, New York, NY". Retrieved 2016-06-22.
  18. ^ "Operations - Mayor's Management Report (MMR)". Retrieved 2016-06-22.
  19. ^ a b c "Now that open data is law in New York, meet Carole Post, the enforcer". Retrieved 2016-06-27.
  20. ^ "New York City Tranforms Technology Infrastructure". Retrieved 2016-06-27.
  21. ^ "Bloomberg signs NYC 'Open Data Policy' into law, plans web portal for 2018". Engadget. Retrieved 2016-06-27.
  22. ^ "". Retrieved 2016-06-27.
  23. ^ "Council votes today on law to liberate (most of) New York City's data". The New York World. 2012-02-29. Retrieved 2016-06-27.
  24. ^ "NYC Orders Data Center Consolidation - InformationWeek". Retrieved 2016-06-27.
  25. ^ "Next Up for Consolidation: New York City | Data Center Knowledge". 2010-03-02. Retrieved 2016-06-27.
  26. ^ "IBM Gets Phase One of New York City Consolidation". Archived from the original on 2016-06-23. Retrieved 2016-06-27.
  27. ^ "NYC opens consolidated data center -- GCN". GCN. Retrieved 2016-06-27.
  28. ^ "New NYC Government Data Center to Consolidate 40 Agencies Over Five Years - Web Host Industry Review". Retrieved 2016-06-27.
  29. ^ "This is How They Do-ITT: Talking Tech with Commissioner Carole Post". Transportation Alternatives. Spring 2010. Retrieved June 27, 2016.
  30. ^ "Solving Urban Challenges With Open Data". Retrieved 2016-06-27.
  31. ^ a b "New York City CIO Carole Post Named State's IT Official of the Year". Retrieved 2016-07-01.
  32. ^ "Virtual Senior Center Press Release | Selfhelp - The Source for Independent Living". Archived from the original on 2016-09-21. Retrieved 2016-06-27.
  33. ^ "Virtual Senior Centers Emphasize Computer Technology, Baby Boomers". AARP. Retrieved 2016-06-27.
  34. ^ "Virtual Senior Center Connects Homebound Seniors to Community and Family". Retrieved 2016-06-27.
  35. ^ "StateTech Interview With New York City CIO Carole Post". 2012-01-23. Retrieved 2016-07-01.
  37. ^ "The Government CIO 50: Vision, Influence, And Results - InformationWeek". Retrieved 2016-07-01.
  38. ^ New York City CIO Carole Post Resigns Archived 2013-12-02 at the Wayback Machine Governing Magazine, April 16, 2012.
  39. ^ "NYLS Strategic Plan, July 2013" (PDF). New York Law School. Retrieved July 8, 2016.
  40. ^ "NYLSStrategicPLanProgressAndOutcomes". Retrieved 2016-07-08.
  41. ^ "NYLS Strategic Plan Progress and Outcomes • 2015". Retrieved 2016-07-08.

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