Domestic worker

"Servant" redirects here. For other uses, see Servant (disambiguation).

Memorial valuing the work of Maria Home, servant in Warwick Castle (1834)

A Han Dynasty (202 BC – 220 AD) Chinese ceramic figurine of a lady servant in a standard formal pose with hands covered by long sleeve cuffs in the traditional fashions

A domestic helper is a person who works within the employer's household. Domestic helpers perform a variety of household services for an individual or a family, from providing care for children and elderly dependents to housekeeping, including cleaning and household maintenance. Other responsibilities may include cooking, laundry and ironing, shopping for food and undertaking other household errands. Such work has always needed to be done but before the Industrial Revolution and the advent of labour saving devices, it was physically much harder.

Some domestic helpers live within their employer's household. In some cases, the contribution and skill of servants whose work encompassed complex management tasks in large households have been highly valued. However, for the most part, domestic work, while necessary, is demanding and undervalued. Although legislation protecting domestic workers is in place in many countries, it is often not extensively enforced. In many jurisdictions, domestic work is poorly regulated and domestic workers are subject to serious abuses, including slavery.

Servant is an older English word for "domestic worker", though not all servants worked inside the home. Domestic service, or the employment of people for wages in their employer's residence, was sometimes simply called "service" and has often been part of a hierarchical system. In Britain a highly developed system of domestic service peaked towards the close of the Victorian era, perhaps reaching its most complicated and rigidly structured state during the Edwardian period (a period known in the US as the Gilded Age and in France as the Belle Époque), which reflected the limited social mobility before World War I.

Legal protections

Disgruntled cook (1855)

The United Kingdom's Master and Servant Act 1823 was the first of its kind and influenced the creation of domestic service laws in other nations, although legislation tended to favour employers. However, before the passing of such Acts servants, and workers in general, had no protection in law. The only real advantage that domestic service provided was the provision of meals, accommodation, and sometimes clothes, in addition to a modest wage. Service was normally an apprentice system with room for advancement through the ranks.

At its 301st Session (March 2008), the ILO Governing Body agreed to place an item on decent work for domestic workers on the agenda of the 99th Session of the International Labour Conference (2010) with a view to the setting of labour standards. The conditions faced by domestic workers have varied considerably throughout history and in the contemporary world. In the course of twentieth-century movements for labour rights, women's rights and immigrant rights, the conditions faced by domestic workers and the problems specific to their class of employment have come to the fore. In 2011, the International Labour Organization adopted the Convention Concerning Decent Work for Domestic Workers.

In July 2011, at the annual International Labour Conference, held by the ILO, conference delegates adopted the Convention on Domestic Workers by a vote of 396 to 16, with 63 abstentions. The Convention recognized domestic workers as workers with the same rights as other workers. On 26 April 2012, Uruguay was the first country to ratify the convention.

Accommodation

Parisian maid (1906) (Image by Constant Puyo)

A domestic servant ironing a lace doily with GE electric iron, ca. 1908

Many domestic workers are live-in domestics. Though they often have their own quarters, their accommodations are not usually as comfortable as those reserved for the family members. In some cases, they sleep in the kitchen or small rooms, such as a box room, sometimes located in the basement or attic. Domestic workers may live in their own home, though more often they are "live-in" domestics, meaning that they receive their room and board as part of their salaries. In some countries, because of the large gap between urban and rural incomes, and the lack of employment opportunities in the countryside, even an ordinary middle class urban family can afford to employ a full-time live-in servant. The majority of domestic workers in China, Mexico, India, and other populous developing countries, are people from the rural areas who are employed by urban families.

Employers may require their domestic workers to wear a uniform, livery or other "domestic workers' clothes" when in their employers' residence. The uniform is usually simple, though aristocratic employers sometimes provided elaborate decorative liveries, especially for use on formal occasions. Female servants wore long, plain, dark-coloured dresses or black skirts with white belts and white blouses, and black shoes, and male servants and butlers would wear something from a simple suit, or a white dress shirt, often with tie, and knickers. In traditional portrayals, the attire of domestic workers especially was typically more formal and conservative than that of those whom they serve. For example, in films of the early 20th century, a butler might appear in a tailcoat, while male family members and guests appeared in lounge suits or sports jackets and trousers depending on the occasion. In later portrayals, the employer and guests might wear casual slacks or even jeans, while a male domestic worker wore a jacket and tie or a white dress shirt with black trousers, necktie or bowtie, maybe even waistcoat, or a female domestic worker either a blouse and skirt (or trousers) or a uniform.

Current situation

Recent ILO estimates based on national surveys and/or censuses of 117 countries, place the number of domestic workers at around 53 million. But the ILO itself states that "experts say that due to the fact that this kind of work is often hidden and unregistered, the total number of domestic workers could be as high as 100 million". The ILO also states that 83% of domestic workers are women and many are migrant workers.

In Guatemala, it is estimated that eight percent of all women work as domestic workers. They hardly have any legal protection. According to Guatemalan labour law, domestic work is “subject neither to a working time statute nor to regulations on the maximum number of working hours in a day”. Legally, domestic helpers are only entitled to ten hours of free time in 24 hours, and one day off per week. But very often, these minimal employment laws are disregarded, and so are basic civil liberties.

In Brazil, domestic workers must be hired under a registered contract and have many of the rights of any other workers, which includes a minimum wage, remunerated vacations and a remunerated weekly day off. It is not uncommon, however, for employers to hire servants illegally and fail to offer a work contract. Since domestic staff predominantly come from disadvantaged groups with less access to education, they are often vulnerable and uninformed of their rights, especially in rural areas. Nevertheless, domestics employed without a proper contract can successfully sue their employers and be compensated for abuse committed. It is common in Brazil for domestic staff, including childcare staff, to be required to wear uniforms, while this requirement has fallen out of use in other countries.

In the United States, domestic workers are generally excluded from many of the legal protections afforded to other classes of worker, including the provisions of the National Labor Relations Act. Traditionally domestic workers have mostly been women and are likely to be immigrants. New York has required mandatory overtime and breaks for domestic workers since 2010, though a California bill based on New York's, formerly known as AB 889, got through the legislature before being vetoed in September 2012 by Governor Jerry Brown. America’s domestic home help workers, most of them female members of minority groups, earn low wages and often receive no retirement or health benefits because the lack of basic labor protections. The report from the National Domestic Workers Alliance and affiliated groups found that nearly a quarter of nannies, caregivers, and home health workers make less than the minimum wage in the states in which they work, and nearly half – 48 percent – are paid less than needed to adequately support a family.

Child domestic workers

Child maid servant in India. Child domestic workers are common in India, with the children often being sent by their parents to earn extra money, although it is banned by the government.

The use of children as domestic servants continues to be common in parts of the world, such as Latin America and parts of Asia. Such children are very vulnerable to exploitation: often they are not allowed to take breaks or are required to work long hours; many suffer from a lack of access to education, which can contribute to social isolation and a lack of future opportunity. UNICEF considers domestic work to be among the lowest status, and reports that most child domestic workers are live-in workers and are under the round-the-clock control of their employers. Some estimates suggest that among girls, domestic work is the most common form of employment. Child domestic work is common in countries such as Bangladesh and Pakistan. In Pakistan, since January 2010 to December 2013, 52 cases of tortures on child domestic workers are reported including 24 deaths. It has been estimated that globally, at least 10 million children work in domestic labor jobs.

Children face a number of risks that are common in domestic work service. The International Programme on the Elimination of Child Labour identified that these risks include:long and tiring working days; use of toxic chemicals; carrying heavy loads; handling dangerous items such as knives, axes and hot pans; insufficient or inadequate food and accommodation, and humiliating or degrading treatment including physical and verbal violence, and sexual abuse.

See also: Child labour

Domestic work and international migration

Aristocrat from Bandoeng with a servant sitting on the floor, Dutch East Indies, 1870s

Goanese serving maid, c. 1880

Many countries import domestic workers from abroad, usually from poorer countries, through recruitment agencies and brokers because their own nationals are no longer obliged or inclined to do domestic work, including in most Middle Eastern countries, Hong Kong, Singapore, Malaysia and Taiwan. There are at least one million domestic workers in Saudi Arabia under the kafala system.

Major sources of domestic workers include Thailand, Indonesia, India, the Philippines, Bangladesh, Pakistan, Sri Lanka, and Ethiopia. Taiwan also imports domestic workers from Vietnam and Mongolia. Organizations such as Kalayaan support the growing number of these migrant domestic workers.

The migration of domestic workers can lead to several different effects both on the countries that are sending workers abroad and countries that are receiving domestic workers from abroad. One particular relationship between countries sending workers and countries receiving workers is that the sending country can be filling gaps in labor shortages of the receiving country. This relationship can be potentially beneficial for both countries involved because the demand for labor is being met and fulfilled by workers’ demand for jobs. This relationship however can prove to be quite complicated and not always beneficial. When unemployment in a receiving country rises migrant domestic workers are not only no longer needed but their presence can be detrimental to domestic workers of that country.

When international migration began to flourish the assumed migrant worker was typically considered to be a man. What studies are now starting to show is that women are dominating large numbers of the international migration patterns by taking up large percentages of domestic workers that leave their home country in search for work as a domestic laborer in another country.

Women who migrate to take up work as domestic workers are motivated by different reasons and migrate to a variety of different outcomes. While for many women, domestic work abroad is the only opportunity to find work and provide an income for their families, domestic labor is a market they are forced to enter due to blocked mobility in their homelands. Additionally, migrant domestic workers often have to face the stress of leaving family members behind in their home countries while they take up work abroad. Upward mobility is particularly difficult for migrant domestic workers because their opportunities are often limited by their illegal status putting a very definite limitation on the work that is available to them as well as their power to negotiate with employers

Advocacy of the debt owed to migrant domestic workers as a group

Some argue that personal sacrifices of domestic workers has helped to underpin economic and social development globally. Ariel Salleh’s article “Ecological Debt: Embodied Debt,” defines embodied debt as “debt owed by the Global North and Global South to the ‘reproductive workers’ who produce and maintain the new labour force.” According to the ILO, women constitute 80% of domestic workers. The substantially high percentage of women in domestic work some argue results from this sector's association with motherhood, leading to an assumption that domestic work is by nature the work of females. In support, some argue that because domestic work occurs within the private sphere, which is seen as inherently feminine. This argument goes that the constructed link between domestic work and femininity carries the implication that it is often referred to as ‘domestic help,’ and that domestic workers are referred to as ‘nannies’ or ‘maids.’ At least one author has argued that use of language compounded with the association with domestic work with femininities contributes to the exclusion of domestic work from the majority of national labour laws.

Due to a lack of economic opportunity in the Global South, many women with families leave their countries of origin and their own families to pursue work in the Global North. When they arrive in their country of destination, their work often entails caring for another family (including children and the elderly). Domestic workers often migrate to financially support their immediate family, extended family, and even other members of their community. While enduring dangerous and demeaning working and living conditions in the North, the majority of their wages are remitted to their countries of origin.

An additional argument has been made that because their work takes place within the private sphere, they are often rendered invisible and employers are able to withhold their travel documents, confining them to their employers’ home and inhibiting their access to legal redress. Those making this argument assert that the result of what they refer to as a power dynamic and an asserted lack of labour rights, is that domestic workers are often forbidden to contact their families and often go months, years, and even decades without seeing their families, whose lives their remittances are supporting.

Further, it has been argued that their ability to fill labour shortages and accept positions within the reproductive labour force that citizens of their host countries would reject underpins the development of the global capitalist system, Simultaneously, and that they are enabling the beneficiaries of their remittances in the South to ascend the social ladder. To some, these arguments lead to a conclusion that both circumstances in the North and South constitute embodied debt through the improvement of one's life at the expense of another's hardship, and that the labour of such workers is too often not seen as work, due to the association of their gendered bodies with reproductive labour.

However, on June 17, 2011, after 70 years of lobbying by civil society groups, the ILO adopted a convention with the aim of protecting and empowering domestic workers. Much of lobbying that contributed toward the ratification of ILO C189 was done by domestic workers groups, demonstrating that they are not merely victims but agents of change. That only two labour receiving countries have ratified the convention has been argued by some to demonstrates the reluctance of governments to acknowledge what such advocates see as a debt owed by society to such workers and to repay that perceived debt.

Such advocates assert that the ratification and enforcement of ILO C189 would mean that migrant domestic workers would enjoy the same labour rights as other more 'masculine' fields as well as the citizens of their destination countries. An incomplete list of basic rights guaranteed by ILO C189 under Article 7 includes: maximum working hours; fixed minimum wages; paid leave; provision of food and accommodation; and weekly rest periods. Guaranteeing these rights to migrant domestic workers would not constitute repayment the embodied debt owed to them, but they are entitled to these rights as they are both workers and human beings.

Social effects of domestic work

Male servants carrying a palanquin and female maid with a traditional fan (Korea c.1904)

As women currently dominate the domestic labor market throughout the world, they have learned to navigate the system of domestic work both in their own countries and abroad in order to maximize the benefits of entering the domestic labor market.

Among the disadvantages of working as a domestic worker is the fact that women working in this sector are working in an area often regarded as a private sphere. Feminist critics of women working in the domestic sphere argue that this woman dominated market is reinforcing gender inequalities by potentially creating mistress-servant relationships between domestic workers and their employers and continuing to put women in a position of lesser power. Other critics point out that working in a privatized sphere robs domestic workers of the advantages of more socialized work in the public sphere.

Additionally, domestic laborers face other disadvantages. Their isolation is increased by their invisibility in the public sphere and the repetitive, intangible nature of their work decreases its value, making the workers themselves more dispensable. The level of isolation women face also depends on the type of domestic work they are involved with. Live-in nannies for example may sacrifice much of their own independence and sometimes become increasingly isolated when they live with a family of which they are not part and away from their own.

While working in a dominantly female privatized world can prove disadvantageous for domestic workers, many women have learned how to help one other move upward economically. Women find that informal networks of friends and families are among the most successful and commonly used means of finding and securing jobs.

Without the security of legal protection, many women who work without the requisite identity or citizenship papers are vulnerable to abuse. Some have to perform tasks considered degrading showing a manifestation of employer power over worker powerlessness. Employing domestic work from foreign countries can perpetuate the idea that domestic or service work is reserved for other social or racial groups and plays into the stereotype that it is work for inferior groups of people.

Gaining employment in the domestic labor market can prove to be difficult for immigrant women. Many subcontract their services to more established women workers, creating an important apprenticeship type of learning experience that can produce better, more independent opportunities in the future. Women who work as domestic workers also gain some employment mobility. Once established they have the option of accepting jobs from multiple employers increasing their income and their experience and most importantly their ability to negotiate prices with their employers.

Trends in domestic work

The domestic work industry is currently dominated throughout the world by women.

While the domestic work industry is advantageous for women in that it provides them a sector that they have substantial access to, it can also prove to be disadvantageous by reinforcing gender inequality through the idea that domestic work is an industry that should be dominated by women. Within the domestic work industry the much smaller proportion of jobs that is occupied by men are not the same jobs that are typically occupied by women. Within the child care industry men make up only about 3–6% of all workers. Additionally, in the child care industry men are more likely to fill roles that are not domestic in nature but administrative such as a managerial role in a day care center.

While the domestic work industry was once believed to be an industry that belonged to a past type of society and did not belong in a modern world, trends are showing that although elements of the domestic work industry have been changing the industry itself has shown no signs of fading away, but only signs of transformation. There are several specific causes that are credited to continuing the cycle of the demand for domestic work. One of these causes is that with more women taking up full-time jobs, a dually employed household with children places a heavy burden on parents. It is argued however that this burden wouldn't result in the demand for outside domestic help if men and women were providing equal levels of effort in domestic work and child rearing within their own home.

The demand for domestic workers has also become largely fulfilled by migrant domestic workers from other countries who flock to wealthier nations to fulfill the demand for help at home. This trend of domestic workers flowing from poorer nations to richer nations creates a relationship that on some levels encourages the liberation of one group of people at the expense of the exploitation of another. Although domestic work has far from begun to fade from society, the demand for it and the people who fill that demand has changed drastically over time.

Varieties of domestic work

A valet in India, circa 1870

• Au pair, foreign-national domestic assistant working for, and living as part of, a host family
• Ayah, similar to nanny
• Babysitter
• Between maid, an in-between maid; her duties being half in the reception rooms and half in the kitchen
• Bodyguard
• Boot boy, a young male servant, employed mostly to perform footwear maintenance and minor auxiliary tasks
• Butler, a senior employee usually found in larger households, almost invariably a man, whose duties traditionally include overseeing the wine cellar, the silverware, and some oversight of the other, usually male, servants
• Charwoman or char, a female house or office cleaner, usually part-time
• Chauffeur, a personal driver
• Cleaner
• Cook, either a cook who works alone or the head of a team of cooks
• Dog walker
• Footman
• Gardener
• Governess, a woman teacher for the children
• Groundskeeper
• Hall boy The lowest ranking male servant, usually found only in large households
• Handyman (household repairs)
• Horse trainer
• Housekeeper, usually a female senior employee
• Knave
• Lackey, a runner
• Laundress
• Maid (or housemaid)
• Major domo Senior most staff member of a very large household or stately home. See also Seneschal
• Masseur/Masseuse
• Nanny (also known as a nurse), a woman taking care of infants and children
• Nursemaid
• Personal shopper
• Personal trainer (fitness, swimming, sports)
• Pool person
• Scullery maid
• Stable boy
• Valet or "gentleman's gentleman", responsible for the master's wardrobe and assisting him in dressing, etc. In the armed forces some officers have a soldier (in the British army called a batman) for such duties
• Wet nurse, provides suckling for infants if mothers cannot or do not wish to do so themselves.

Notable domestic workers

See also: Butler § Historically important butlers

Alonzo Fields, butler at the White House

• Abdul Karim (the Munshi), servant of Queen Victoria of Great Britain
• Céleste Albaret, housekeeper of Marcel Proust
• Gladys Aylward, maid, afterwards missionary
• Alice Ayres, nursemaid honoured for her bravery in rescuing the children in her care from a house fire
• Sarah Balabagan
• Fonzworth Bentley
• Emily Blatchley, governess and missionary
• Sophie Brzeska, governess and writer
• Paul Burrell, butler to Diana, Princess of Wales
• Elizabeth Canning, maidservant in London
• Princess Caraboo (Mary Baker), English imposter
• Flor Contemplacion, murderer
• Elizabeth Cotten, musician, working for Charles Seeger the ethnomusicologist
• Hannah Cullwick, maid to A. J. Munby
• Lisette Denison Forth, maid and philanthropist
• Alonzo Fields, butler at the White House
• Caroline Herschel, astronomer (worked as a domestic servant in her father's household until his death)
• Paul Hogan
• Bridget Holmes, chambermaid to kings of England
• Hélène Jégado, serial killer
• Dora Lee Jones, trade unionist
• Anna Leonowens, governess to the children of the King of Siam
• Margaret Maher, maid to Emily Dickinson
• Notburga, German saint, patron of hired hands
• Papin sisters, murderers
• Lillian Rogers Parks, housemaid and seamstress in the White House
• Rose Porteous
• Margaret Powell, maid and writer
• Casimira Rodríguez
• Margaret Rogers

Cultural depictions

Domestic workers in religion

• Saint Zita, the patron saint of domestic servants
• Category:Canonised servants of the Romanov household

Domestic workers in fiction

• A Little Princess, a book made into several films
• Beryl's Lot, a British television series based on Margaret Powell's memoirs of domestic service
• Cinderella, a fairytale, cartoon and film
• Downton Abbey, a British-American television series set in a large English country house
• Gone with the Wind, a Pulitzer Prize-winning American novel and Academy Award-winning film
• The Diary of a Chambermaid, a novel by Octave Mirbeau
• The Remains of the Day, Man Booker Prize–winning novel
• Upstairs, Downstairs, a British television series set in London
• Upstairs Downstairs (remake), a British television series set in London
• You Rang, M'Lord?, a British television comedy series
• The Help, a novel by Kathryn Stockett

Domestic workers in visual art

• 
  The Chocolate Girl, by Jean-Étienne Liotard (c. 1734–1744)
• 
  A poster of an American maid in uniform (ca. 1939)
• 
  Young de drawing by Heinrich Zille (by 1929)
• 
  Colonial dining, William Henry Jackson (1895)

See also

• Factotum
• Convention on Domestic Workers
• Homemaking
• Hooch maid
• Housekeeping
• Isabella Beeton ("Mrs Beeton") and The Book of Household Management
• Nanny Tax
• National Union of Domestic Employees
• Reproductive labor

Further reading

• The Duties of Servants; by a member of the aristocracy, author of 'Manners and Rules of Good Society'. London: F. Warne & Co., 1894
• A Few Rules for the Manners of Servants in Good Families. Ladies' Sanitary Association, 1901
• The Servants' Practical Guide: a handbook of duties and rules; by the author of 'Manners and Tone of Good Society'. London: Frederick Warne & Co., [1880]
  • The Management of Servants: a practical guide to the routine of domestic service; by the author of “Manners and Tone of Good Society.” (the same work under a different title)
• Dawes, Frank (1973) Not in Front of the Servants: domestic service in England 1850–1939. London: Wayland ISBN 0-85340-287-6
• Evans, Siân (2011) Life below Stairs in the Victorian and Edwardian Country House. National Trust Books
  • --do.--"Yells, Bells and Smells ... from royal visits ... to the case of the cook and the freezer", in: National Trust Magazine; Autumn 2011, pp. 70–73

External links

• International Domestic Workers Network
• List of digitized books on domestic workers in German, English, and other languages at de.wikisource
• ILO resources on domestic workers:

  Resource guide on domestic workers, Convention Concerning Decent Work for Domestic Workers (June 16, 2011) (PDF), Decent work for domestic workers, Report IV(1) (2010)

• Amnesty International paper on the abuse of domestic workers in the Middle East
• A Global Justice Center paper about domestic workers worldwide
• An international campaign for domestic workers' labour rights
• Human Rights Watch article about migrant domestic workers
• Interview with an Indonesian domestic worker in Singapore Clip from documentary film 'At Your Service' (2010, director Jorge Leon)