||This article may be confusing or unclear to readers. (November 2015) (Learn how and when to remove this template message)|
|Founded||October 23, 2002|
|Headquarters||Houston, Texas, United States|
|Revenue||$34.2 million (2008)|
|Owner||Endurance International Group|
In 2008, Inc. Magazine ranked HostGator in its list of fastest growing companies at 21 in the United States and 1 in the Houston-Sugar Land-Baytown, Texas area The same year, HostGator decided to make their hosting service green hosting by working with Integrated Ecosystem Market Services. In 2008, HostGator prepared for competition companies touting themselves as providing "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing. He suggested that this move increased sales by at least 30%.
On 21 June 2012, CEO and founder Brent Oxley announced the sale of HostGator to Endurance International Group, advised employees and users not to worry in part because Oxley would still own the buildings HostGator used. He said he wanted to travel the world before he had children. He was also candid about the failures in creating stable billing and register portions of HostGator, and hoped that Endurance might fix those. HostGator was sold to Endurance International Group for $225 million. .
As of 2013, HostGator hosts over 9 million domains and has over 400,000 customers.
In May 2012, the computer hacker group UGNazi claimed responsibility for hacking the web server of the web host billing software developer WHMCS in an apparent social engineering attack involving HostGator. A member of the group Cosmo called WHMCS's hosting provider impersonating a senior employee. They were subsequently granted root access to WHMCS's web server after providing information for identity verification. UGNazi later leaked publicly WHMCS's SQL database containing user information and 500,000 customer credit cards, website files, and cPanel configuration. After this issue WHMCS emailed members to change their passwords.
2013 service outages
Since its acquisition by Endurance International, Hostgator has suffered an increased incidence of server outages and downtime. Notably, on August 2, 2013 and December 31, 2013, Endurance International Group’s data center in Provo, Utah, experienced network outages that affected thousands of customers of Bluehost, HostGator, HostMonster and JustHost.
Spring 2014 blackouts
During the afternoon of April 16, 2014, the data center in Provo, Utah experienced a networking issue that affected customers of HostGator, HostMonster & Bluehost. The issue was fully rectified only after 24 hours on April 17, 2014 11.35 AM. There was another outage on May 19, 2014 that took nearly 9 hours to completely resolve. This problem occurred in the same data center.
October 2014 outage
During the morning of October 29, 2014 Hostgator suffered another major outage that affected their reseller accounts. The company did not immediately announce the cause of the outage, though they stated, on Facebook and their forum, that an OS upgrade was the cause of the issue. (They made the reseller sections of their forum inaccessible to the public, visible only to registered users.) The server-level problems were resolved on November 2, 2014, almost five days after the outage began. On November 4, 2014, users were still reporting widespread account-level database problems.
December 2016 outage
During the afternoon and evening of December 9, 2016, Hostgator experienced a major outage. In their Twitter account, they said: "We are seeing problems w/ network flapping which could be caused by denial of service or other network issues in our switching fabric. We are methodically isolating the issue while making sure we don't deteriorate the network further. It's a large network and we are working on it in sections. Our best team is working through this at our data center and it is our goal to have this resolved very soon. In other words, we know this is frustrating and we are on it! Again, our sincere apologies for this inconvenience.".
- "HostGator.com WHOIS, DNS, & Domain Info - DomainTools". WHOIS. Retrieved 2016-04-12.
- "HostGator -- Business Services, inc5000 Profile". Inc. Magazine. 2008. Retrieved 2010-06-17.
- "About Us - HostGator". www.hostgator.com. Retrieved 2017-03-06.
- Harrell, Barry (May 25, 2010). "HostGator expanding to Austin, bringing 300 jobs". Austin-American Statesman. Retrieved 2010-06-17.
- "Happy 10th Birthday, Snappy! | HostGator Blog". www.hostgator.com. Retrieved 2017-03-06.
- "About Us - HostGator". www.hostgator.com. Retrieved 2017-03-06.
- "Web Host Host Gator at 200,000 Names". 2006.
- "About the Company". HostGator. Retrieved 11 August 2014.
- "HostGator -- Business Services, inc5000 Article — Inc. Articles". Inc. Magazine. 2008. Retrieved 2010-06-17.
- "Host Gator Paints Itself Green". TheWhir.com. 2008. Retrieved 2008-10-06.
- "See you later Alligator". hostjury.com. 2012. Retrieved 2012-09-19.
- "Hostgator". Top10WebHostingSites. 2016. Retrieved 2016-05-29.
- "UGNazi Leaks 1.7 GB of Data from WHMCS Servers". News.softpedia.com. Retrieved 2013-08-18.
- Samson, Ted (22 May 2012). "Hacker group UGNazi leaks and deletes billing service's database". InfoWorld. Retrieved 22 November 2013.
- "Hackers Impersonate Web Billing Firm's Staff To Spill 500,000 Users' Passwords And Credit Cards". Forbes. Retrieved 2013-08-18.
- Leyden,, John (22 May 2012). "Titsup WHMCS calls the Feds after credit-card megaleak". The Register. Retrieved 22 November 2013.
- Warren, Christina (August 2, 2013). "Bluehost, HostGator and HostMonster Go Down". Mashable. Retrieved 16 February 2014.
- "network-outage-multiple-servers". Hostgator. Retrieved 31 December 2013.
- "Bluehost, Hostmonster and Others Taken Down For A Day". New Times Reporter. Aug 2, 2013. Retrieved 16 February 2014.
- "Bluehost, HostMonster, And HostGator Websites Go Down Following Maintenance Issue". The Inquisitr News. August 2, 1013. Retrieved 16 February 2014.
- Miller, Rich (August 2, 2013). "Major Outage for BlueHost, HostGator, HostMonster". Data Center Knowledge. Retrieved 16 February 2014.
- HENDERSON, NICOLE (August 2, 2013). "Network Issues Cause HostGator, Bluehost and HostMonster Provo Data Center Outage". Retrieved 16 February 2014.
- "Network Outage: Provo". Hostgator. 16 April 2014. Retrieved 16 April 2014.
- "Bluehost, HostMonster and HostGator Face Downtime". Keith. 23 April 2014. Retrieved 23 April 2014.
- Arun, Thomas. "Hostgator Network Outage".
- "Hostgator Vs GoDaddy: Comparing The Biggest Hosting Providers". inlinehostblogger.com. Retrieved 2017-03-06.
- Valant, Sean (19 May 2014). "Network Outage : Provo DC". Hostgator Forums. Retrieved 19 May 2014.
- "your-solution-outage-restore-sites-back". Retrieved 3 November 2015.
- "Oct. 29 02:00 : Emergency maintenance : All reseller servers. - HostGator Peer Support Forums". forums.hostgator.com. Retrieved 2017-03-06.
- "HostGator Peer Support Forums". forums.hostgator.com. Retrieved 2017-03-06.
- "Hostgator Twitter account". Retrieved 9 December 2016.