Identity Theft Resource Center

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The Identity Theft Resource Center is a United States non-profit organization founded to provide victim assistance and consumer education through its toll-free call center, website and social media. The ITRC educates consumers, corporations, government agencies, and other organizations on best practices for fraud and identity theft detection, reduction and mitigation; and, serves as a relevant national resource on consumer issues related to cybersecurity, data breaches, social media, fraud, scams, and other issues. It was created in December 1999 in San Diego, California.

Mission[edit]

  • To educate and inform consumers about identity theft, fraud, scams, and cyber-crime.
  • Educate consumers, corporations, government agencies, and other organizations on best practices for fraud and identity theft detection, reduction and mitigation.
  • To guide and assist victims of identity theft in the process necessary to clear fraud caused by identity theft from their personal, financial, and criminal records.
  • Serve as a relevant national resource on consumer issues related to cybersecurity, data breaches, social media, fraud, scams and other issues.

Services[edit]

  • A call center staffed with knowledgeable individuals who council and assist consumers and victims of identity theft. Advisors provide services via phone, email and live chat.
  • An extensive website offering information on a variety of crimes, frauds, and scams.
  • Maintain and update more than 240 written documents, videos, and games online to provide victim assistance and education on identity theft and financial fraud. Online resources are presented in English, Spanish, and Chinese.
  • Provide a weekly Data Breach Report with multi-year information, extending back to 2005.
  • Breach assistance to companies, organizations, and agencies who may have experienced a breach in customer, consumer or employee information.
  • Conduct research and surveys resulting in studies, reports, and statistics that are available for consumers, the media, and government agencies to use for identity theft education.
  • Monthly chats via Twitter (#IDTheftChat) where consumers are encouraged to voice their questions and concerns about identity theft as well as various topics.

History[edit]

  • On June 9, 2015, the ITRC launched their first mobile app for the android platform.
  • In 2015, the ITRC launched a new Live Chat function on their site, allowing consumers to text with a live advisor on the website.
  • In 2013, Eva Velasquez is named CEO / President of the organization.
  • In 2004, the ITRC receives the 2004 Department of Justice National Crime Victims Service Award. In 2000, ITRC receives its first grant from the California Consumer Protection Foundation.
  • In 2000, the ITRC receives the Gold Medal for Excellence in Service from the Foundation for the Improvement of Justice.
  • In Spring of 2000, VOICES becomes the Identity Theft Resource Center (ITRC).Soon after, ITRC formed a board of directors, and in 2003, became a 501c3 nonprofit.
  • In December 1999, a branch of the Privacy Rights Clearinghouse entitled VOICES (Victims of Crimes Extended Services) was created.

Legislature[edit]

  • In 2001, ITRC was involved the introduction and passage of California SB 125 (Alpert) which allowed victims access to the transaction and application records of fraudulent accounts opened in their names. This bill was a landmark bill and has since been adopted federally as part of the Fair Credit Reporting Act(section 609e).
  • In 2002, The ITRC was a technical advisor to legislators in several states for SB 1254 (Alpert- expanded definition of identity theft and included information trafficking) and AB 2456 (Jackson- inmates forbidden to have access to personal identifying information during work release, community service, etc.). These two bills were signed into law.
  • In 2003, ITRC became a technical advisor during the creation of the new FACT Act. In that capacity, ITRC staff worked with various federal Senators and House members and Mr. Wayne Abernathy, the Asst. Secretary of the Treasury.
  • In 2003, ITRC advised California Senator Alpert in the creation and passage of SB 752 that recommended thumbprints be added to citations issued in cases when no identification document is available.

Board of Directors[edit]

Chairman[edit]

  • Julie Fergerson: Vice President of Emerging Technologies at Ethoca.[1]

Secretary[edit]

Directors Emeritus[edit]

  • James Lee: Vice President of AALU in Washington, DC.[8]
  • Dr. Charles E. Nelson, Ph.D: Psychologist, Director of the Crime and Trauma Recovery Program, San Diego; Founder of Family Treatment Institute.[9]

Partners[edit]

National Partners[edit]

International Partners[edit]

  • Australian Attorney-General’s Department/National Security Resilience Policy Division[10]

State Partners[edit]

See also[edit]

References[edit]

External links[edit]