The Identity Theft Resource Center is a United Statesnon-profit organization founded to provide victim assistance and consumer education through its toll-free call center, website and social media. The ITRC educates consumers, corporations, government agencies, and other organizations on best practices for fraud and identity theft detection, reduction and mitigation; and, serves as a relevant national resource on consumer issues related to cybersecurity, data breaches, social media, fraud, scams, and other issues. It was created in December 1999 in San Diego, California.
A call center staffed with knowledgeable individuals who counsel and assist consumers and victims of identity theft. Advisors provide services via phone, email and live chat.
An extensive website offering information on a variety of crimes, frauds, and scams.
Maintain and update more than 240 written documents, videos, and games online to provide victim assistance and education on identity theft and financial fraud. Online resources are presented in English, Spanish, and Chinese.
Provide a weekly Data Breach Report with multi-year information, extending back to 2005.
Breach assistance to companies, organizations, and agencies who may have experienced a breach in customer, consumer or employee information.
Conduct research and surveys resulting in studies, reports, and statistics that are available for consumers, the media, and government agencies to use for identity theft education.
Monthly chats via Twitter (#IDTheftChat) where consumers are encouraged to voice their questions and concerns about identity theft as well as various topics.
On June 9, 2015, the ITRC launched their first mobile app for the android platform.
In 2015, the ITRC launched a new Live Chat function on their site, allowing consumers to text with a live advisor on the website.
In 2013, Eva Velasquez is named CEO / President of the organization.
In 2011 the first Conference for Child Identity Theft Victims was held in Washington,D.C. due to the untiring efforts of Linda Foley. ITRC and Linda Foley were cited numerous times during the forum.
During the ITRC's first 10 years it was responsible for the passage of numerous laws in CA, TX, FL and federally to assist victims of identity theft, to toughen sentences for perpetrators, and to assist law enforcement in investigating cases. It worked with businesses, governmental agencies, law enforcement and other consumer groups to create open discussions about the problems created by identity theft to all its victims including credit issuers, businesses, consumers, and various agencies such as the DMVs and IRS.
In 2004, the Linda and Jay Foley received the 2004 Department of Justice National Crime Victims Service Award. They insisted that the award list the ITRC instead of their names. In 2000, ITRC receives its first grant from the California Consumer Protection Foundation.
In 2000, the ITRC/Linda Goldman Foley receives the Gold Medal for Excellence in Service from the Foundation for the Improvement of Justice.
Founded by Linda Goldman Foley and Jay Foley in 1999, the Identity Theft Resource Center (ITRC) became the first nonprofit to assist victims of identity theft. They are considered by many as pioneers in their field.
Soon after, ITRC formed a board of directors, and in 2003, became a 501c3 nonprofit.
In December 1999, a branch of the Privacy Rights Clearinghouse entitled VOICES (Victims of Crimes Extended Services) was created by Linda Goldman Foley.
In 2001, Linda Foley, on behalf of ITRC, was involved the introduction and passage of California SB 125 (Alpert) which allowed victims access to the transaction and application records of fraudulent accounts opened in their names. This bill was a landmark bill and has since been adopted federally as part of the Fair Credit Reporting Act(section 609e).
In 2002, The ITRC was a technical advisor to legislators in several states for SB 1254 (Alpert- expanded definition of identity theft and included information trafficking) and AB 2456 (Jackson- inmates forbidden to have access to personal identifying information during work release, community service, etc.). These two bills were signed into law.
In 2003, Linda and Jay Foley, as part of ITRC, became a technical advisor during the creation of the new FACT Act. In that capacity, the Foleys worked with various federal Senators and House members and Mr. Wayne Abernathy, the Asst. Secretary of the Treasury.
In 2003, ITRC advised California Senator Alpert in the creation and passage of SB 752 that recommended thumbprints be added to citations issued in cases when no identification document is available.