Redemption games are typically arcade games of skill that reward the player proportionally to their score in the game. The reward most often comes in the form of tickets, with more tickets being awarded for higher scores. These tickets can then be redeemed (hence the name) at a central location for prizes. The most inexpensive prizes (candy, small plastic or rubber toys) may only require a small number of tickets to acquire, while the most expensive ones (skateboards, low end electronics) may require several thousand. In general, the amount of money spent to win enough tickets for a given prize will exceed the value of the prize itself. Some redemption games such as Flamin' Finger involve elements of chance, which can be set by the operator.
A variation on the ticket-based redemption game is the merchandiser, which directly displays and dispenses merchandise, rather than dispensing tickets which are then redeemed for prizes.
Redemption games can be seen as the modern successor to carnival games, as the same general principles apply.
Some jurisdictions, such as the state of New Jersey in the United States, prohibit redemption games that distribute tickets based on a player's skill. Games must either dispense no tickets or a fixed amount of tickets per play. For example, Chuck E. Cheese's located in these regions have their redemption games configured to always dispense four tickets per play, regardless of how successful a player is at any game.
In April 2013, the state of Florida passed legislation designed to target sweepstakes parlors—among other changes, it prevents gambling machines from awarding prizes more than $0.75 in value, and prohibits them from accepting cards or bills as payment. Although the law does contain specific distinctions meant to exclude arcade redemption games from its scope, the law attracted concern from the arcade industry, who felt that it could be interpreted to ban their operation—especially at facilities that use card-based systems for credits rather than tokens. In January 2015, as a cautionary measure, Disney Parks removed redemption and claw machines from the arcades of its Florida resorts: representatives of the company have supported attempts to clarify the wording of the sweepstakes parlor ban to reduce its potential effects on arcades.
As revenue from traditional arcade games started to decline in the latter half of the 1990s due to competition from home game consoles and the Internet, arcade operators began to rely on the income from redemption and merchandiser games to remain profitable. These games were often much less expensive to purchase, and had a better return on investment than video games. The revenue of video games would diminish as the titles were released to the home market. Redemption games did not have that problem. Redemption and merchandiser games could generate good revenue for many years, compared to months for most video games. Redemption games have allowed many arcades to remain profitable in an ever changing entertainment market.
A Japanese form of redemption game is pachinko, which features small metal balls which are both used in play and used for redemption, instead of tickets. Pachinko is primarily or entirely a game of chance.
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- "Florida Governor Signs Anti-Sweeps Café Law, Possibly Outlawing Standard Features Of Legitimate Amusements". Vending Times. Retrieved 6 February 2015.
- "Florida House votes to ban internet cafes". Miami Herald. Retrieved 6 February 2015.
- "Disney Is Removing Redemption Games And Crane Machines From Its Florida FECs". Vending Times. Retrieved 6 February 2015.
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