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Iran's economic [[Volatility (finance)|volatility]] forced Digikala to lay off 175 workers in 2018.<ref>{{Cite web |date=7 September 2018 |title=In Face of Hard Times Iran's Digikala Remains Upbeat |url=https://financialtribune.com/articles/sci-tech/93086/in-face-of-hard-times-irans-digikala-remains-upbeat |url-access=subscription |access-date=9 May 2019 |website=Financial Tribune |language=En}}</ref> To survive, the platform adopted several initiatives such as the [[Pay per sale|pay-per-sale]] strategy which allow users, as [[Affiliate marketing|affiliates]], to receive [[Commission (remuneration)|commission]] if a directed customer purchases a product.<ref>{{Cite web |date=21 September 2018 |title=Digikala Enlists Pay-Per-Sale Strategy |url=https://financialtribune.com/articles/sci-tech/93861/digikala-enlists-pay-per-sale-strategy |url-access=subscription |access-date=9 May 2019 |website=Financial Tribune |language=En}}</ref> In March 2019, Digikala also addressed the issue of authenticity of products in the platform after receiving complaints over the [[Quality assurance|quality]] of goods being sold. In a statement, it stated that only 0.2% of the 2 million products are unoriginal and that the company has taken steps to implement stringent [[quality control]].<ref>{{Cite web|url=https://financialtribune.com/articles/sci-tech/97148/digikala-to-carry-out-stringent-quality-control|title=Digikala to Carry Out Stringent Quality Control|date=12 March 2019|website=Financial Tribune|language=En|access-date=9 May 2019}}</ref>
Iran's economic [[Volatility (finance)|volatility]] forced Digikala to lay off 175 workers in 2018.<ref>{{Cite web |date=7 September 2018 |title=In Face of Hard Times Iran's Digikala Remains Upbeat |url=https://financialtribune.com/articles/sci-tech/93086/in-face-of-hard-times-irans-digikala-remains-upbeat |url-access=subscription |access-date=9 May 2019 |website=Financial Tribune |language=En}}</ref> To survive, the platform adopted several initiatives such as the [[Pay per sale|pay-per-sale]] strategy which allow users, as [[Affiliate marketing|affiliates]], to receive [[Commission (remuneration)|commission]] if a directed customer purchases a product.<ref>{{Cite web |date=21 September 2018 |title=Digikala Enlists Pay-Per-Sale Strategy |url=https://financialtribune.com/articles/sci-tech/93861/digikala-enlists-pay-per-sale-strategy |url-access=subscription |access-date=9 May 2019 |website=Financial Tribune |language=En}}</ref> In March 2019, Digikala also addressed the issue of authenticity of products in the platform after receiving complaints over the [[Quality assurance|quality]] of goods being sold. In a statement, it stated that only 0.2% of the 2 million products are unoriginal and that the company has taken steps to implement stringent [[quality control]].<ref>{{Cite web|url=https://financialtribune.com/articles/sci-tech/97148/digikala-to-carry-out-stringent-quality-control|title=Digikala to Carry Out Stringent Quality Control|date=12 March 2019|website=Financial Tribune|language=En|access-date=9 May 2019}}</ref>
==Number of employees==
At 2022, the number of Digikala employees is more than 8,000. Digikala's plan in 2021 was to increase the number of associates to 10,000 people.



== Products and services ==
== Products and services ==

Revision as of 11:15, 27 November 2022

Digikala
Company typePrivate
IndustryE-commerce
Founded1 July 2006; 18 years ago (2006-07-01)
FoundersHamid Mohammadi
Saeid Mohammadi
Headquarters
Tehran
,
Iran
Area served
Iran
Number of employees
8200 (2021)[citation needed]
Websitedigikala.com

Digikala (Persian: دیجی‌کالا, romanized: Dijikalâ, lit. 'digi(tal) goods') is an Iranian e-commerce company based in Tehran, founded in July 2006 by twin brothers Hamid Mohammadi and Saeid Mohammadi.[1][2][3]

The operator of an e-commerce platform designed to offer a wide range of consumer products. The company's platform provides a list of products which includes sports and entertainment goods, electronics, groceries, personal products, and digital products with a return option [4] and express delivery service, enabling users to order products of their need on the go at affordable prices.

History and growth

Hamid Mohammadi and Saeed Mohammadi, co-founders of Digikala

Digikala was founded in 2006 by twin brothers prompted by an unpleasant experience they had trying to buy a digital camera. The pair used $10,000 of their own savings to start the company.[5] The company's valuation was $150 million in 2014 and $500 million in late 2015.[6][7] According to statistics published in early 2021, more than 4 million products have been offered for sale by nearly 160,000 sellers.[8] The platform has 30 million visitors per month[9] and receives 17.2 million visits per day.[10] It is also ranked as Iran's 2nd most visited website according to Alexa Internet.[11]

Digikala is one of the Iranian startups that has benefited from the country's increasing digitization. By 2017, 62% of Iran's households were connected to the Internet and this development has driven demand for Internet services that mirror Western digital platforms.[12] It is the largest e-commerce platform in the Middle East[13] with 1,700,000[14] unique visitors per day. Also, 85% of Iran's e-commerce now takes place on Digikala.[15] The company does not publicize its revenue but has said sales are growing at a rate of 200% a year, and that it is receiving orders from even the most remote villages in Iran.[16]

Iran's economic volatility forced Digikala to lay off 175 workers in 2018.[17] To survive, the platform adopted several initiatives such as the pay-per-sale strategy which allow users, as affiliates, to receive commission if a directed customer purchases a product.[18] In March 2019, Digikala also addressed the issue of authenticity of products in the platform after receiving complaints over the quality of goods being sold. In a statement, it stated that only 0.2% of the 2 million products are unoriginal and that the company has taken steps to implement stringent quality control.[19]

Number of employees

At 2022, the number of Digikala employees is more than 8,000. Digikala's plan in 2021 was to increase the number of associates to 10,000 people.


Products and services

At first, Digikala sold only digital and electronic goods on its website. Since 2014, Digikala has changed strategy to become an online store with many different types of goods available.

Subsidiaries

The Digikala Group is active in logistics, e-commerce, content, fintech, martech, and innovative fields.[20] Digikala owns more than 10 subsidiaries, including Fidibo, Digistyle, Digipay, Pindo and Komoda.[21][22]

Fidibo

Fidibo is a legal Persian e-book store that has been operating since March 2014. Digikala bought a part of Fidibo shares in 2016 and became its main owner in 2017 by increasing its investment. Fidibo released their first exclusive e-ink reader called Fidibook with Persian language support in May 2018.[23]

Digistyle

Digistyle, an online fashion and clothing store, was founded in 2016. It sells more than 100,000 different goods in its store.[21][20]

Digipay

Digipay started out in 2018, and its objective is to create a sustainable and comprehensive financial solution with a focus on mobile and web payments. Digipay services include Smart IPG, merchant management dashboard, mobile payment gateway, customer refund service, personal and organizational wallets, mobile payment application, API-based services, and installment purchase facility to its customers.[21]

Komoda

Komoda is an Iranian social buy-and-sell startup platform. It was founded in July 2018 and has been Digikala group member since late 2019.[24] Komoda, currently hosts over 500,000 active posts and has demonstrated a fast growth in sales.[21][20]

Pindo

In 2021, Digikala launched a new product called Pindo, which is a platform for registering advertisements for buying and selling goods and providing C2C services. With Pindo, users can publish advertisements for the sale of their goods and services and can also create a link between their advertisement and Digikala product page.[20][25]

Smartech

In the summer of 2019, Digikala Group chose Smartech as its dedicated marketing technology service provider. This partnership was at first formed to satisfy Digikala’s marketing technology needs and was continued to provide marketing technology solutions to other businesses as well. Smartech is currently operating as one of the companies in Digikala group.[26][22]

Digiexpress

DigiExpress started out in 2019 as part of Digikala Group, it initiated its activities in Logistics & SCM ecosystem with the vision to enhance the quality of customers experience in online Logistics Services.[22]

Digikala Jet

Digikala launched Digikala Jet in the summer of 2021, which serves as a personalized online grocery shopping services provider. Cities like Tehran, Karaj, Mashhad, and Shiraz are covered by this service. The service is expanding to other large cities according to Digikala chiefs.[27][28]

See Also

References

  1. ^ Fung, Brian (14 July 2015). "The Washington Post:What the Iran deal means for the country's surprisingly strong tech industry". Archived from the original on 5 December 2020.
  2. ^ "Digikala is the Largest Online Marketplace in Iran and the Middle East". finance.yahoo.com. Archived from the original on 3 September 2021. Retrieved 3 September 2021.
  3. ^ "Iranian Startups Come of Age". Iran Wire. 9 February 2016. Retrieved 18 September 2022.
  4. ^ "Total guide on DigiKala's return services". 9 February 2022.{{cite web}}: CS1 maint: url-status (link)
  5. ^ Guttman, Amy (26 January 2015). "Meet The Twin Brothers Transforming How Iranians Shop". Forbes. Archived from the original on 18 September 2022.
  6. ^ McFarland, Matt (10 November 2014). "Here's what it's like to launch a start-up in Iran". The Washington Post. Archived from the original on 20 May 2022.
  7. ^ Sharif, Hossein (12 October 2015). "Iran's digital start-ups signal changing times". BBC. Archived from the original on 23 April 2015. {{cite web}}: |archive-date= / |archive-url= timestamp mismatch; 23 April 2022 suggested (help)
  8. ^ "وضعیت دیجی کالا در پیک چهارم کرونا چگونه است؟" (in Persian).
  9. ^ "Iran E-Commerce Trending Higher". financialtribune. 23 August 2021. Retrieved 1 October 2021.
  10. ^ "Iran E-Commerce Trending Higher". eghtesadonline. 22 August 2021. Retrieved 1 October 2021.
  11. ^ "Alexa: Top Sites in Iran". Alexa. Archived from the original on 1 May 2022.
  12. ^ "Iranian Startups Offer Opportunities In An Unstable Economy". RFE/RL. Retrieved 9 May 2019.
  13. ^ Dehghan, Saeid Kamali (31 May 2015). "From Digikala to Hamijoo: the Iranian startup revolution, phase two". The Guardian. ISSN 0261-3077. Retrieved 9 May 2019.
  14. ^ "دیجی‌کالا بزرگ‌ترین مرکز پردازش سفارش در خاورمیانه را راه‌اندازی کرد". Zoomit (in Persian).
  15. ^ Dehghan, Saeed (31 May 2015). "The Guardian: From Digikala to Hamijoo: the Iranian startup revolution, phase two". The Guardian. Archived from the original on 8 April 2022.
  16. ^ "FT:Iranian e-commerce thrives despite obstacles".
  17. ^ "In Face of Hard Times Iran's Digikala Remains Upbeat". Financial Tribune. 7 September 2018. Retrieved 9 May 2019.
  18. ^ "Digikala Enlists Pay-Per-Sale Strategy". Financial Tribune. 21 September 2018. Retrieved 9 May 2019.
  19. ^ "Digikala to Carry Out Stringent Quality Control". Financial Tribune. 12 March 2019. Retrieved 9 May 2019.
  20. ^ a b c d "گزارش سال ۱۳۹۹ دیجی‌کالا". digikala.com. Digikala. Retrieved 3 September 2021.
  21. ^ a b c d "Pomegranate Investment AB (publ) Releases Financial Report for the period of 6 months ended October 31, 2020". news.cision.com. Pomegranate Investment AB. Retrieved 3 September 2021.
  22. ^ a b c "فروشگاهی که هلدینگ شد؛ نگاهی به ساختار و عملکرد گروه دیجی کالا". zoomit. Retrieved 1 October 2021.
  23. ^ "واگذاری یکی از اپلیکیشن‌های کتابخوان به یک فروشگاه اینترنتی". Mehrnews Agancy. Mehrnews Agancy. Retrieved 3 September 2021.
  24. ^ "دیجی کالا در استارتاپ کمدا سرمایه‌گذاری کرد". ZoomIT. zoomit. 2 May 2020. Retrieved 3 September 2021.
  25. ^ "دیجی کالا اپلیکیشن پیندو را رسما برای دانلود در دسترس عموم کاربران قرار داد" (in Persian). Digiato. 4 April 2021. Retrieved 3 September 2021.
  26. ^ "About Smartech". Smartech. Retrieved 1 October 2021.
  27. ^ "محصول جدید گروه دیجی‌کالا آغاز به کار کرد / دیجی‌کالا جت؛ ارسال رایگان و سریع سفارش‌های سوپر مارکتی". راه پرداخت (in Persian). 5 August 2021. Retrieved 22 October 2021.
  28. ^ "دیجی‌کالا جت برای ارسال سریع‌تر سفارش‌ها با شرکت‌های لجستیکی همکاری می‌کند". زومیت (in Persian). 10 October 2021. Retrieved 22 October 2021.
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